Very helpful staff! The sales lady greeted me within two minutes of entering the store. Great selection! They have their furniture set up more in an at home atmosphere. Pics that I took werent great so dont judge based on those!

Very disappointed in my dresser in my dresser and has a big hole in the side of it Ive been waiting for a while for my bedroom suit love the bedroom suit love the bedroom suit love the bed but when they brought the dresser in the bed today the dresser had a huge hole win it on the side now I have to wait till December to get a new dresser and have already been waiting awhile for this bedroom suit and suit but the guys that delivered it was very kind And sweet

Th deliver was an hour earlier than I was told. The delivery man didn’t know where the additional power cord was suppose to go on the power recliner.

Horrible experience ordered a bedroom suit paid for delivery and set up when the service guys were finished I found about 20 screws left in the dresser drawer. The bed was put up improperly it didnt have the slants or support risers so my husband and I slept on the floor 3 weeks until the service guy made us a makeshift support made out of 2 by 4s until our slants and risers arrive. Seven weeks later still no risers and this is a shorten version the managers are no help they all must have missed orientation when customer service was being taught I will NEVER SHOP at VALUE CITY FURNITURE AGAIN. Sign not a satisfied customer.

Horrible experience. Ordered entertainment center. Went to pick it up. Took 40 minutes to find it, because their organization is horrible (they couldnt find it in the big mess of a storage location they have). When it was finally found, it was water damaged. They left it near the doors which leaked and soaked every piece and damaged the product very badly. Beyond use. Manager came out asked whats the deal, showed her the cracked and split stuff. She said with an attitude, like it was such an inconvenience that we wasnt pleased with broken new entertainment center. She said what you want me to do? Reorder? I said yes. She immediately left without anything else. I was lost as of what to do. Like do I get a confirmation paper saying Its Reordered? Anything? Not even an apologize for the situation. This place is worst then McDonalds management. Dont go here for anything. For your dollar, this place isnt worth a dime.

This was the worst experience Ive ever had shopping for furniture. I originally ordered online in May and was supposed to receive my furniture in September. Everything but my livingroom set got delayed until February. I picked up my livingroom room set and the love seat was missing parts. I had to take the whole love seat back which meant renting another uhaul and finding someone to move it as I am disabled and can not. They wouldnt just send me the part or have someone come service it. Before I got the livingroom set I cancelled the rest of my order because I could not wait until February for furniture. I placed a different order for furniture they guaranteed was in stock. Once again delay after delay. My furniture went from September 23rd to October 1st to October 5th and now November 20th.

Absolute terrible. Was told I’d get everything by July 8 well I got 2/3 but got them last week. They give you a 3 hour time window when they going to be here and have been late outside those time and can’t chose a time window your self. Last week I was gonna have my bed frame delivered but they never showed and not called so no biggie there. I had to them move and put my old bed frame back together and today supposed to be delivered again and was told 3:30 to 6:30. It’s currently 8:32 and still not here. Oh yea and I also didn’t get the dresser I ordered and now have to deal with this one o got but I can buy the original one I wanted. Been calling since 5:30 bout every 45 mins and no ones answer and getting me my answers so I guess I’m have to show up and get my delivery refund or something since I’m have to pick it up! Never again will they get my business!

We liked our visit to VCF. Were buying all new furniture for our new house and its been a stressful process, but we had great help here and it was refreshing. Well probably be back soon!

After shopping at Burdorf, Bassett, Haverty’s, Louisville Furniture and more, we ended up buying a beautiful reclining leather sectional from Value City in Clarksville, Indiana. And guess what? It’s IN STOCK and being delivered in five days! Fantastic, knowledgeable and friendly service from Felix and Lisa. Will definitely be back.

Good selection. Friendly staff. Great shopping experience.

After originally purchasing a chair from them back in May of last year. The absolute hassle I received from Value City is one that even almost a year later I am facing.I originally did their in-house financing via Acceptance Now for a rocker/recliner and the chair I purchased broke only after about a month of using it. I asked to have someone come out a repair the chair and after about three weeks they finally sent a guy out that didnt even bring tools in the house but instead ended up just looking at it and said he would order a part.I waited two months to find out the part had never been ordered and finally someone came out to fix it only for the chair to break yet again about two weeks later. I was told by Nathan their store manager that I could receive a replacement. After getting a completely different chair for $100 less, I was told I could receive a $100 credit to get a second item, now why would I want anything else from them at this point? So I demanded to get my money back which they said they couldnt because I did financing, well, I refuse to take no for an answer and they finally gave me a check for my money back.The second chair I received ended up being broken within a week of receiving it. I decided to cut my losses and go somewhere else.Do yourself a HUGE favor, DO NOT PURCHASE HERE! The furniture quality is horrendous and even an employee of theirs told me that they saw when they receive furniture that they are not careful with it and throw boxed furniture off the truck which leads me to believe that is the reason why new furniture breaks so quickly. I was even told by a manager there to take down my previous review since they replaced it. Well, just like that review, I wont be taking this one down either.AVOID VALUE CITY FURNITURE AT ALL COSTS! There are plenty of far better options in the area that will treat you better and not give you a hassle.

Bought beautiful sofa, so pleased! Their quality has improved so much. Extremely helpful and friendly.

This is the couch I bought from this place, I love it, very comfy, in fact Im laying on it now because I feel terrible, maybe I have the rona, but its wider than my king size bed and plenty of room for me, my wife, and our 2 tiny dogs

Bought a sectional for great price. Edwin Hurt was a nice no pressure sales person.

Very kind and courteous people helped us to find a loveseat that we wanted

Angel delivered our kitchen table, chairs, nightstands and dresser. He was super friendly and very knowledgeable of the products he was delivering. He also offered several tips on how to make our furniture more accessible! Hands down the nicest, most knowledgeable delivery guy, we have ever worked with! Can’t wait to do more business with VCF, and Angel as our delivery guy! ❤️

Dont buy anything that needs to be delivered. The distribution center and VC Dont communicate with each other. I gave been given 2 different delivery days and still waiting. What a cluster.

The sales part of the experience is fine. The staff seem friendly and knowledgeable about their products. The biggest problem is with their delivery team and customer service after they have your money. The guys that delivered our furniture damaged nearly every piece and even damaged my driveway. After a year of fighting with them they sent someone out to repair or evaluate the damages. They said they’d have to return with parts at a later time and never came back.Unfortunately, I needed another nightstand for one of my children and could not find the model anywhere else. I purchased the item through their online store and scheduled pickup when it was available. After being notified the item was in store I went to pick it up. I was told to be there between 11-6 but when I arrived at 11 it didn’t open until 12. I came back the next day to pick up my order and found the counter in the warehouse vacant. The warehouse smelled awful like cigarette smoke and nobody responded to the button for assistance. I called the number on the wall and reached an operator who stated someone would be there. After several minutes a man arrived that appeared to have just woke up from a nap. He said it was his second day and didn’t really know how to process the pickup so he called someone else to assist. Eventually I got my nightstand and was able to leave. The nightstand was exactly what I needed.I spent more than $8,000 cash in this store and would’ve gladly paid more for good service. I would not recommend anyone to ever shop there. .

Purchased a sectional there 3 years ago and after about a year we could tell it was junk and wore out so quickly. After being told by our sales woman at the time that if we bought the warranty, absolutely anything would be covered from pet damage to childrens spills. So I filed a claim that I wanted the snags from the cat fixed and the claim was denied. Ive bought two sets of furniture from them and never will again. Their quality And customer service has tanked in the last 10 years. Will buy local from now on.

Buying the couch was kinda difficult to say the least.. i totally understand being new but please VCF train your employees better.. the associate i had was not very computer savvy. I had to finish checking out at the back of the store after he finally gave up close to 30 mins. So I think next time I will skip in person shopping.Delivery was actually a month early so no complaints there. Very nice and polite. On time.

Great customer service! very persistent! really helped smooth out the purchase process!!make sure you ask forJill, she is awesome!

Its a great place to work Ive got a new opportunity to work with great bunch of people to work with.

On time and very courteous. Wore mask and asked if I was satisfied. Did an excellent job!

Got my new couch from here. The customer service was great and the couch Im in love with. Its exactly what I wanted!!

Scott(sales person) and Chris(manager) were amazing to work with. Scott made sure to allow us to take our time and search before making a decision and adequately took care of us the entire process. Chris followed up with us upon leaving and made sure we had a positive experience and we even noticed him throughout our stay making sure all customers were taken care of. Floor and entire store was clean, and with everything going on that’s definitely something we were happy to see entering and walking around. Definitely recommend purchasing here for any home needs. Great service, great staff, and great furniture.

Jill is awesome! Always a great experience when dealing with her! Honestly can’t say that for all of the sales team.

Having issues getting our cash deposit back after they failed to deliver merchandise as agreed upon

Great couch and recliner love the new furniture. great price

I been waiting forever to my furniture to come. Now they saying for me it will be new year. What a joke ! Never ever go there. If you don’t want to wait forever ! It’s waste of time I still don’t have any furniture in my bedroom I should never go to them 😭😭😭

Horrible experience. My fiancee bought a couch and loveseat and took months to receive. Ended up needing to return loveseat and order recliner. This was supposed to be picked up and delivered on May 20, got numerous confirmations from vcf and took off work to be there during the window they gave me. They never showed up. Called and they said they had me down for May 27, I said no I have confirmation they said they would have it delivered Saturday and once again never showed up that day. I ended up having to load up lovesest and take it back myself. They said they would have recliner delivered to Clarksville vcf this afternoon now there saying cant til next week. Vcf employees and delivery people do not know anything. I feel like I am being pushed around and cant get a straight answer out of anybody. I will never shop here in the future.

The delivery team I had today was fantastic. Best delivery service I could have asked for. The guys were professional and also friendly, very easy to have in my home. Wish I would have got the name of the driver, he was really on top of everything. Would recommend.

Very happy with our purchase and delivery experience. Very helpful setup process to test everything and make sure it works. Will use VCF again.

Over-priced. The gentleman, Edwin Hurt, who was helping me was very patient and very friendly. Thank you

The delivery team was awesome. They followed all covid protocal. They also cleaned up after themselves and explained the set up to me. Best experience I have had in a long time.

The delivery people were excellent was on time and prompt. Very nice and also cleaned up after themselves.

Love the new sectional. It was just delivered today. Was exactly what we ordered. The delivery team was extremely polite. We would recommend purchasing from this store and using the delivery service. I know we will!!!

The Associate that does the product loading is awesome! Fantastic attitude, very helpful!

I bought my son a bed back in February that I paid almost 800 for was supposed to pick up may 26 they called and delayed it till July 14 only for them to call and delay it yet again till July 21 so they had my money for 6 months till I finally go pick it up only to have to wait for 2 hours for them to find it in their warehouse I get it home to open it and of course its the wrong color Im so upset I call them they said I could bring it back and they would order the right one and what wait another 6 months to get it no thanks Ill keep the one I got and never do business with them again

Great furniture, sales staff and experience. Delivery was quick and easy. Love my new office furniture!

Worst customer serviceBought a couch and loveseat set online, the following week we was scheduled to pick it up. It got delayed another week which was fine. It was scheduled for pickup on February 24th so my husband and I and also my father in law drove our trucks up to get them. We live about 35-40 minutes away so when we got there they had both couch and love seat all wrapped up and ready to go, they loaded us up and left. Got home and went to unwrap them and they gave us the right love seat but wrong couch. I immediately call and tell them what’s up and ask if they can deliver ours and come get the other one since we are so far out and this was their mistake not ours. The woman on the phone said they absolutely cannot do that and we need to bring that couch back to restock it and get ours. I told her before we do I want to make sure they actually have ours and she said she would check and call back in 20 minutes. 45 minutes later still nothing. I call back and they was dealing with another customer and to give her another 15 minutes. She finally called back and said yea we have your correct couch and when do we want to come get it. I then began to ask if there was going to be any kind of thing they could offer us for all this wasted time and gas for a mistake that wasn’t ours and could have been avoided. She said only thing she was going to do was a $50 in store gift card.... what a joke! It was obvious she didn’t care what we had to say and was just wanted to get the phone call over with. We drove all the way back up and swapped the couch’s out, she came out stuck the card in my face said sorry and walked off. We left and that’ll definitely be the first and last time we buy anything from there. Not professional at all and make sure everyone knows how the place is, go somewhere else and don’t waste your time. Oh and the gift card went in the trash cause like I said not buying from them again, I’ll go someplace that cares about their customers.

Very nice furniture store

Terrible customer service. Furniture came in wrong and the manager claims they made no mistake. Delivery driver dropped once piece off the truck and it is damaged. We cannot get the manager to respond to emails and still have not received a phone call from them after their technician aggred the piece was damaged.

Lydia is a great saleswoman and is very good at her job! She did a great job answering all of my questions and explaining all of the promotions that were going on in the store! Very happy with my purchase! Will shop here again! ASK FOR LYDIA!!! 😊

The staff were very helpful. I actually called another store in Louisville first and they wouldnt answer the phone? I decided to go to VCF. I was left alone until I had questions and our salesman all the way to our checkout were very easy to deal with.

This is our second couch from VCF. They have Good furniture at good prices. Delivery was on time and quick. Would recommend to anyone

I ordered my chairs back in June and just got them today January 8th. I love my chaos the delivery guys were great

Had Katie call me about my Furniture delay, She was super friendly over the phone. A little sad that my furniture was pushed back but thats to be expected for whats going on. With great customer service from Katie I will definitely be back for the pleasant experience I had. Good job

Limited selection of mattress companies, yet several models/options. Sales person was polite, knowledgeable and left us to walk and look, without any pressure. Pricing was competitive.

Sales people professional & courteous. Delivery date pushed back from original schedule and reason for 4 stars. Actual delivery personnel, Billy & Yanniel, very friendly, efficient and practiced Covid precautions - which was much appreciated.

This place will withhold your items . They are over priced. I payed for the furniture and then told their emailed reciept was not good enough to pick up the item. And they couldnt even look my information up to make sure it was legitimate. Then had the warehouse guy laughing at my face because he was withholding my items. Finally gave me three wrong phone numbers to corporate office.

My significant other and I ordered a sectional and sofa, however our sectional arrived slightly damaged and our sofa did not arrive the original time it was originally suppose to. With the help of an employee named Nathan, we easily resolved the issues and have our new arrival dates and we were able to replace and exchanged what we needed. Nathan gave amazing customer service and he helped us greatly!

What we were looking for not available to order till November crazy and prices are horribly expensive

Bought my dad an inclining chair. Had an issue with the electric control. Called Chris and had a tech come out and fix 2 days later. Very happy. Awesome sales experience and excellent customer service. Highly recommend.

Very well dressed! They had their mask on b4 entering my home and while in my home! Quick no knocking noises very respectful! No Complaint from meh‼️💯 Thanks ‼️💚♥️

Wonderful customer service! Bought a living room set, but when we got it home, it didn’t fit with our house. They allowed us to exchange it! The manager (Lisa) and our sales person (Scott) went above and beyond for us! We will definitely purchase from there again. It’s nice to see that there are still companies out there that put value in customer satisfaction.

Beware anyone considering purchasing furniture from here! We purchased a sofa from here in December and have had nothing but problems with it! The pull level for one of the recliners broke after just a couple months and needed repaired. The whole time we have had the sofa part of it has been loose and a screw fell out from it and we cannot figure out where it goes. The recliner on the end we have had problems with gets stuck on something when reclining also. Value City refuses to send someone out to repair it even though the sofa is UNDER WARRANTY!! They can either repair it or give us our money back. We have called and everytime they promise to call back but never do! They are liars and sell junk and do not abide by their sales terms and condition and will not honor a warranty. We are looking into getting a lawyer now since they refuse to fix what they legally have to fix.

Our salesperson, Lydia, was friendly as we walked in and gave us plenty of space to shop how we wanted, just casually checking in from time to time. Once we mad a decision on a bed, she took care of our order quickly and answered all of our questions.

I had a negative review and i am editing due to the assistance recieved at the store thankyou to Mgr Chris and Store associate Jill and credit to hope with acceptance now for assisting me with problems.

Do not buy furniture here if you want to ever actually ise it.For buying furniture during a pandemic, VCF was fantastic and had the furniture we wanted at a great price. No complaints.Actually getting our furniture on the other hand was a customer service disaster. We purchased over Labor Day weekend. Then our delivery date was changed. It was early November before we got our first piece. It was early December before we got our second. And then our last delivery was put off until today, 12/31. They called and confirmed yesterday that 6 dining room chairs would be delivered. When the truck came there were only 4 chairs. No one could tell us what changed or when we would get our last 2 chairs.We were patient and understanding in the beginning, but having had dates changed and now shorting us two chaira has put us over the edge. No apology from VCF and no offer of recompense for our troubles.

Awesome, gentleman was very helpful. Found a wonderful chair that matches my furniture at home

Found what I wanted. Quick and easy checkout. My only issue is with one of the sales associate. He kept following us. Not just being near for questions. He was right there everytime we turned around. Basically stalking us. So I made sure my sale went through a different associate.

We had a great experience finding furniture for our son. The team at Value City Clarksville were very helpful! We will shop there again.

My furniture arrived almost 60 after I purchased it in the store. I only received 2 of 3 pieces (sofa & recliner). The Love seat is expected to arrive in 21 more days. Not good! The furniture arrived at 7:15am EST. Everyone is barely awake at that time. Movers were half asleep, dont talk much, one guy did the talking. At sunrise the furniture can easily be damaged while delivering, i.e. off truck, upstairs, turning corners, etc. I took pictures of the 2 pieces of furniture. I will call VCF and make them aware of the small manufacturer imperfections. Overall, delivery went ok!

I bought my new bed back in June, couldnt get delivered until September due to covid back orders; then they did not have parts of my bed, so another two weeks out; now today Oct 8th delivered and still missing parts; another week or so out; have to sleep in the floor. But the delivery guys were awesome and very apologetic. Now I just wait.... But I still love my bed; just wish I could sleep in it already... And Value City is giving me 100.00 off purchase price for all my inconvenience. I understand that things happen that can be out of our hands- not Value Citys fault- the warehouses fault... Everyone is very kind to me and apologetic for all my issues..I just want to sleep in a bed soon...

Excellent customer service. Chris went out of his way to make you happy. Cant get new furniture delivered for awhile. Make it in America.

Nate and Jill are amazing very professional and helpful & kind. The associate Katie was the worst, very unprofessional & unkind...and left me on hold standing in the rain for 10 minutes with my daughter in a dark parking lot behind VCF... then argued with me ... very disappointed

I had a great experience at VCF. We went in over Memorial Day weekend and they had great sales. The sales team was helpful, but not pushy. I ordered a couch that Im in love with. Cant wait for it to be delivered!

We come in several times a year and always have a great experience! Today was no different and Felix was awesome and made our experience fast and easy!

Oh man where do I start? Im not really going to get too far into details but every time I have been there to pick up my furniture (I purchased a few different things totaling around 3500, all the items had to be delivered to the store on different dates due to THE RONA.)

They have the worst customer service. I hate calling this store for anything

Sales associate was plain rude.

Thank you VCF for yet another delay in delivering our furniture. We thoroughly look forward to sitting on the floor.

Lesley did a great job!!!! She went above and beyond to get me just what I wanted. I will definitely shop there again!

Vastly understaffed for volume of customers and required amount of time per transaction. Those guys were trying their best but there was not enough of them

Great experience! My salesperson Ed got me going and was an easy transaction and was not pushy. Billy and Shane delivered and set it up quickly and efficiently! Will be back for any furniture needs!

Scott was super helpful in finding us something that works within the time frame we needed it. Definitely recommend!

Delivery team was fast and did an excellent job setting up bed. Thanks

It was a very pleasurable experience, not one where you try not to make eye contact with the sales person.Theresa was extremely helpful with my purchase. She guided me in selecting a chair that was appropriate for my height while hitting all the things I was looking for. She spent a lot of time with me and was very warm and approachable. Sometimes shoppers feel rushed and that was not the case at all. I will return in the future because she made me feel good about spending my money there!

Bobby and Shane were awesome! Furniture came wrapped up so no damage was done. They were super friendly, quick, and very knowledgeable about their job. Would definitely recommend. Ask for these two!!

Add ons and delivery ridiculous. Have to wait 4 to 6 weeks for delivery from china.

Teresa Jamison was a wonderful saleswoman, so helpful. She was very informative and professional. Greeting us with a big smile and answering any questions we had about the furniture we purchased. Always showing us that she cared about “us” and not just that we were buy from her, making us feel special. We highly recommended her for anyone needing to purchase anything from Value City. It was a great experience buying at Value City and we are enjoying our dining room furniture.

The employees should be knowledgeable of their product and not argue with customers! My husband and I went in to look at California King size mattresses. The associate stated just so you know, California King is long but only the width of a Queen. Which is incorrect and my husband explained that to him for about 2 min, when the associates response was well thats the size we sell and thats the size we have.Try opening your website and searching California King mattresses and Queen size mattresses and youll discover that the queen is 60 width and California King is 72 in width. We even verified to make sure we didnt misunderstand him and thought he said queen instead of king. No there was no misunderstanding! After 5 min we walked out of the store

Billy and Shane were very professional. They delivered my couch promptly and set everything up. They did a great job!

On May 30th, I visited the store to browse. While shopping I was approached by a sales girl Lesley.. she was helping me with a couch that was on clearance. I was trying to decide between two and finally made a decision to make a purchase. The purchase I made I had to pick up that day. After getting the furniture home I noticed that as you sit in the left side it make a loud noise that sounds like a spring or something is broken on the inside. I called the very next day to inform the store what the issue is... I spoke to a lady by the name of Lisa, she went on to inform me that what I had purchased was a clearance it w and that it was not refundable and that all sales are final. Well I was NEVER told that from Lesley and did not know this. So I continued to tell Lisa that the couch is broken and that it is a purchase that I will have for a long tine and I shouldn’t have to be stuck with a broken couch. She then said well you got a good deal and it’s not refundable and there is nothing we can do... so I then repeated what the issue is and she just said I’m being told there is nothing I can do. I then asked her who was telling her that and she said the Asst. Store Manager.. I asked who the Store Manager is and she states his name is Nathan and that he would be back Wednesday. Fast forward to Wednesday June 3, I called to speak to Nathan and he apparently was on another call, he then returned my call and I missed it. Wishing the hour I called him back and was told he was iron another call so I held foe him to be available. As I was on hold a guy came back and said he it would be about 4 minutes. Well then the same lady Lisa, I told her who I was and that I was holding for Nathan... well she then proceeded to tell me he was already off work.. I said that’s weird because I was just told he was at lunch the first time I called then on another call the second time and now your telling me he is off work and in the store with his family.. I had a hard time believing that one. I am not sure what happened but I had to call back a third time.. another lady answered and I asked to speak to Nathan and she also said that she thought he was off already and I preceded to tell her what had just taken place. Finally Nathan decided to take my call.. I informed him of the issue with the couch and that I was never told during the entire sale with Lesley that since the couch was clearance that it was a final sale, which is probably something of high importance! Nathan proceeds to tell me again it was an as is sale and nothing he can do. I told him that if I can return the couch that I would be purchasing another that would double the value of the one I purchased. He still kept saying that there is nothing he can do. He tried to offer me $50 back and I told him no that me having to keep is very unfair due to the issues on the couch. I am not happy at all. I have attempted to call Value City Customer Service and their Corporate office and no one is answering the phones. I submitted a message on their website today. #veryunhappycustomer

We were greeted with a smile and offered help with purchases on several occasions although we were only window shopping. I love the layout and there were so many fantastic items available. From furniture to other decor I was pleasantly surprised with the selection and prices.

I was meet with really nice sales people. They were not pushy at all. The store was clean and fairly well organized. I would definitely recommend to someone looking for furniture. My only complaint is that they didnt have a lot of mattresses in stock to pick up the very same day. But other than that I was satisfied with their services.

Excellent Service!!

Thank you for a WONDERFUL furniture buying experience. Laura was a huge help to us and had great knowledge of the products and services - Pure Promise & delivery. She was not pushy at all, like other furniture stores employees can be. The entire process was quick and hassle free. I was quickly notified and updated regarding a delivery date and delivery time. Our products were delivered 4 days after purchasing them. Shaun and Rico did an excellent job with the delivery and set up of my sectional and loveseat. The team work shown by Shaun & Rico shows that they have worked together for some time - they are a great pair.Value City will always be my place for future furniture purchases, not only for the products you carry, but for the GREAT service provided by Laura, Shaun and Rico - Thank you

Felix Ramirez was my salesman. He was so helpful and got me the best possible deal. I was in process of buying house and could not add any credit at the time. I put a small deposit down to hold the sale price. Then with the holiday sales Felix got me a better deal. Everyone at Value City was fantastic. Chris the financial guy worked it all out to get me the amount I needed to purchase the sectional couch and buffet table. The furniture is solid wood and well made. I planned to buy all my furniture at Value City.

Delivery team was great, set everything up no problem and were very professional

Havent received our furniture yet but we did order a sectional sofa and a new Serta mattress(es) with adjustable pedestals. Looking forward to getting our new furniture. Isaac and Felix were amazing at helping my wife and I decide. We have been looking around for a very long time and finally, with their help, were able to make a decision. Again, looking forward to the sofa arriving this coming Saturday and the new bed at the end of the month. Ill provide additional feedback once it all arrives.

Nice

Best service you can find. Super friendly and helpful. Great prices and value.

Billy and Shane did and amazing job moving in our furniture. Would most definitely recommend them to a friend.

Shopped online for new living room furniture. Went to Value City and found just what I wanted for amazing price. Jill was fantastic and took my information with a smile and my new furniture was delivered today on time and beautiful! Went back tonight and bought footstool. I love it good job Jill. Thank you.

This furniture store is not the same as 10 years ago. Furniture quality and style is not good as before. Sales clerks have a casual attitude. Displays are dusty from lack of cleaning. You might fine a decorative piece here or there but not much else. And I have purchased bedroom sets and dining tables in past.

Manuel and lazaro were awesome! Furniture came wrapped up so no damage was done. They were super friendly.

Great service, very welcoming and easy transaction with Scott. Looking forward to the purchase

Felix was very helpful and answered all of our questions without making us feel rushed. Thank you!

Great place, higher priced furniture.