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Appleton Harley-Davidson
2501 U.S. 41 Alt Bypass B, Clarksville, TN 37043, United States
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Appleton Harley-Davidson
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Br
Review №1

Appleton Harley Davidson is a top notch dealership. I have purchased two new bikes from here and I have always received world class customer service from sales floor to the service floor. They are always friendly and are always willing to go above and beyond for the customer. Thank you Mike, Glenn, Jason, Larry and Pat for always making every deal and purchase feel like I was a VIP.

re
Review №2

What an awesome experience. Everyone at this dealership is top notch. My sales lady, Billie has been awesome from the beginning of this. Today I finalized my purchase. I went to each department and Everyone was so nice. I would highly recommend Appleton HD to anyone. Thanks to all of yall.

Si
Review №3

I went to several Harley Dealerships and I have to admit Appleton wasn’t my first choice…. That being said I wish it was my first choice. I told them what I owned, what I was looking for and what I wanted to pay. Billy was able to help over the phone. She didn’t try to over sale me or sale me a bike that I didn’t want. She listened to me and got me the bike I wanted. The next day I went in they gave my bike the once over and gave me the trade in value they told me they would. The financing part was straight forward. Again, they didn’t try to get me to buy the extended warranty. I sat down and we signed the paper work. That simple. Let me tell you I will buy my next bike from them and I would recommend them to anyone.

Ja
Review №4

Had a flat tire while cruising through Clarksville, Appleton service dept stayed 45 min after closing to get me back on the road. I dont know about the rest of the store but the techs and the woman writing service are awesome.

Ga
Review №5

Love going here. Everyone Is very friendly and helpful. Its expensive yes but your paying for the Harley name so...

Ja
Review №6

We went to Appleton HD for our National Rally and needed a tire. They had the tire and got it put on super fast. Appleton service department was super awsome.

Pa
Review №7

Just bought a Iron 883. My first Harley. Appleton was great. Everyone was very open and very welcoming. Go test ride one, youll buy it! Thanks, Appleton!!

Ty
Review №8

These cats stayed late when I broke down in the area at the end of a 2 month ride. They were super cool and got my bike inside well over an hour after they closed. Incredible. They were super professional and helped me unpack my bike after a brief assessment. They went over and above and as a solo rider out on my own, they saved me a lot of hassle, big time. I cant say enough great things about them.

Ha
Review №9

This was the best dealership experience I have had with any vehicle purchase in my life. They made me feel welcome, rolled the bike off the showroom floor for me to ride, accommodated my needs, and gave me an excellent price on an amazing motorcycle.I could not recommend them enough for first time or experienced riders. They will set you up for success on the road and in the wallet. I did not expect to leave the dealership with a new bike, but they offered me a great deal and proved to me that a new bike was in my best interest. I could not be happier and more confident in my decision.

Re
Review №10

The entire staff does a top-notch, professional job with purchases of motorcycles, motor-clothes, parts and service. It is family owned and family run and they treat you like youre a part of their family while you are there. Im thankful to have a dealership like this here in the town I live in.

Ni
Review №11

I am absolutely blown away by the service I received at this dealership. I stopped in during a trip to have an oil leak fixed...long story short it turned out to be a bigger problem than than initially thought. The service manager and the techs went above and beyond after hours to get me on the road. Much love to this shop and the amazing people in it!!!

Je
Review №12

Very well pleased with my purchase at Appleton H-D. Very friendly, knowledgeable staff in every department. They made my experience smooth and easy. A+ folks, thanks again to Glen and Larry........👍

sh
Review №13

Great showroom. Great customer service and their clothes are top of the line.

Au
Review №14

Great people, great owners, great bikes. They dont try to force you to get a bigger better bike they talk to you to figure you which one best fits you. They also give you allot of free stuff when buying a bike like shirts gift cards and even the MSF basic riders course for free if you need it. The store feels like a home and even the Barber shop inside the store is amazing. They do events all the time and they welcome all like family. You cant get a better experience anywhere else. Even when my wife got into a wreck and lost her job because of lack of transportation they offered her a job. They really do care about you. I love this place.

er
Review №15

Great staff!! Very friendly. I felt welcome and like I was apart of the family . No pressure to buy and a very comfortable atmosphere

Ko
Review №16

Very friendly staff. Clean and good selection of just about anything you want. Would definitely visit again

Ma
Review №17

A helmet manufacturer Ive used in the past says Appleton carries their products. Nopers. Despite that, it was a very busy place. Several Harleys out front with their riders. Very nice showroom with many shiny new bikes. Plenty of helpful staff. Nice place to be on a Saturday afternoon in June.

Je
Review №18

If youre looking for a motorcycle theres no other place to look but Appletons in Clarksville Tennessee. They provide the best service and sales. Theyll get you what you need and are very accommodating. They truly care about their customers.

ma
Review №19

The employees at Appleton were very helpful and polite. Ive been in few that treated me differently because I was a female. I would recommend anyone to buy from Appleton. Go see Mike he was great.

da
Review №20

Awesome place, see Glen, Billie, or Patrick, for all your needs, Gold star, a cut above any other Harley Davidson store..

Mi
Review №21

Best part of this place is I got my haircut by Chet inside the dealership. True old school barber treatment, straight razor work, scissor cut, beard trim and good times. Walked around after the barber and checked the bikes and gear out. Ryan in parts will help you with recommendations from stock to modded and service will keep you on the road.

Tr
Review №22

I bought my first ever Harley at Appleton and I could not be more pleased with the help from my Salesperson, Billie and the Finance Manager, Larry. The overall buying experience was smooth & professional. I bought a used bike for now but, next time Ill buy new and it will only be from Appleton.

Ro
Review №23

The people were very helpful an very nice their help with everything was amazing and cant wait to go back

Am
Review №24

Had a great time at the event today. So many awesome people and cool bikes!

Ke
Review №25

Mike Hodges is one of the best Service Advisors that has ever worked at the dealership. I have known many over the many years I have been doing business with MY DEALERSHIP. I will not go to any other for any of my motorcycle needs. Hauled my bike back home after I was stranded in the middle of Virginia ( 550 miles ). So MY Service Department could take care of me. Mike has kept me informed the entire time. The TEAM has always taken great care of meAfter a long awaited separation from my motorcycle I will pick it up tomorrow.I want to THANK the ENTIRE TEAM. They are always just a phone call away. Again I want to say a special THANK YOU to MY SERVICE ADVISOR, Mike Hodges ..... Appletons is THE BEST, because of the people they have working for the dealership.

Su
Review №26

I am so extremely happy with Appletons Harley Davidson in Clarksville Tn!! This is the second bike for me there and I was amazed at the way Mike Hodges handled my sale!!! His communication with me was spot on and when I signed the papers I have never felt more comfortable with buying anything like I was with this deal!! Jason the General Manager explained everything to us so that I understood exactly what I needed before I signed. So happy that my hubby is coming back to trade his!!! Thank you Appletons for making my dreams come true!!!

Fr
Review №27

The Best Customer service! Best people! Will help you get what ever you need Harley Davidson and more!

To
Review №28

Bunch of great people. Hope to do more business with them in the future

Ch
Review №29

Great selection and great customer service. highly recommend.

Qu
Review №30

Great place I went in cause I had an issue with my handlebar install. I talked to a few techs and they provided me with exactly what I needed. The guys there are great and very helpful.

Do
Review №31

First time there. Was nicely greeted as soon as I entered. No pressure selling. Great experience.

Je
Review №32

Awesome Dealership! I was considering buying a new Harley. They offered me great deal. I decided to wait and ride my current Harley a little longer. When I get ready for a new bike there is no doubt that Im going back to Appleton Harley.

Da
Review №33

Always great service, cool staff and rad atmosphere.

Ja
Review №34

Limited selection. I understand its Harley Davidson but I feel like yall should carry more brands to gain a larger customer base.

Er
Review №35

Drove 283 miles for a dealer only part they had and put on hold. Well they had mistaken and was on reserve for a customer who purchased his bike from them. But manager located part at a Florida stite. Paid for and waiting on arrival

Ma
Review №36

Excellent staff .

Kr
Review №37

Always great to stop in for new apparel and browse new motorcycles.

Al
Review №38

Appleton Harley was on-site at the Loretta Lynn Ranch for the Motorcycle event this past weekend. As I was riding to the ranch, my Sportster developed a problem and oil was dripping out fast. Appleton actually picked my bike up at the campsite I was staying at on the Ranch. Cory, the tech, discovered what the problem was and they loaded my bike in their van to bring it to their shop to fix it. The next day, it was back at the Ranch. I was absolutely thrilled! I was impressed with not just Cory the tech, but the manager Jason who kept me informed as well as Mary who kept me informed. I was surprised, but happy when Mary said the towing charges was not on the bill because Appleton does it free for Harley customers at the event.Sunday morning, I was back on the road before 9. Bike was running great. Stopped for gas a few exits offI-24 E and got back on the interstate and all of a sudden, oil poured out of my bike! I quickly pulled over where it continued to empty all over the road. My second pair of jeans was now soaked with oil! I knew I would not be able to make it back to Murphy, NC and was stuck on the interstate. I called Appleton, but being Sunday, they were not open. Fortunately, a friend in Murphy had a trailer and I called him to trailer the bike for me. Although I was on the side of the road, being there was dangerous. Two guys driving trucks did stop even though there wasn’t anything they could do, but one driver provided me with a half dozen bottles of water. I thought since I would be stuck on the road for at least 4 or 5 hours, perhaps the police could put out some cones. A trooper stopped and sat with me for what seemed forever, but let me sit in his vehicle and we chatted about everything. He was wonderful! After a few hours, he suggested that instead of staying on the interstate, I should call a local towing company. He said I could have the bike towed 16 miles and there was a Walmart with a large area to park in and also safely load my bike. I called a few companies before anyone answered,, but eventually one company agreed to come and tow the bike to Walmart. I guess I should consider the $100, cash only towing charge a blessing as the charge could have been much higher…. My friend eventually arrived, we loaded the bike on the trailer and started the journey back to Murphy, NC.What failed? The work that was performed by Appleton, the day before! Seriously, if a business agrees to repair it, the bike should not fail in less than 130 miles!

Wi
Review №39

Great staff! Definitely a great experience!

Da
Review №40

Markie took great care of us. Appletons has always had great customer service and they take care of military. Thank you!

Ar
Review №41

Customer service here is spot on. Every time I go in they’re super nice and helpful. I typically do all the work on my motorcycle, and when I go in for little bits the service desk gentlemen are always helpful and give little snippets of info only Harley techs would know.That being said, I needed a 20K service and was going out of town so I had them do it out of convenience. They let me schedule it, drop it off, and held it for a week for me until I came back to town.The only reason it’s not 5 stars is the cost.... they’re pricey. But, it’s Harley so you have to be expecting that. I would absolutely trust them if anything serious came up that I couldn’t do my self.Thanks Appleton! As always, I’ll be back.

Ch
Review №42

Nice looking bikes a little overpriced and they tell one of my friends that they wouldnt take cash loan only

Sh
Review №43

From top to bottom everyone that helped was awesome. They include these guys.Jason Altenburg, General ManagerGlen Appleton, Sales ManagerJoe, SalesMike, ServiceThere were a few others that stayed and helped that I didnt learn their namesEveryone stayed almost 2 hours after close on a Saturday night . The 2 service guys moved all my personal gear from old bike to new bike.We visited here year ago they told us to come back by when we were ready to buy a touring bike they promised to take care of us. I feel they kept their promise.

Do
Review №44

I was a brand new rider and took the beginner Motorcycle riding course with Karl and Keith as the instructors. I am only going to say one thing, if you are not taking your course at this location you are taking it at the wrong location!

Pa
Review №45

Not much to choose from as far a bikes and they were out of tuners scream eagle so I spent my money elsewhere

Ch
Review №46

I wasnt impressed. the staff didnt seem to be very friendlyI guess they werent interested in selling me a motorcycle

Mi
Review №47

A friend of the salesperson interrupted us while she was helping me find a helmet. Salesperson was more interested in talking to the other guy than making a sale, so I backed away and casually walked out of the store with no helmet.

St
Review №48

Love this place. All of the staff are so friendly and helpful. Michael and Jason in parts are top notch. Carlie in motorclothes is an angel. I consider Appletons my Harley dealer!

BI
Review №49

I bought my Harley from them in January. They set up my stage 1 for me, and when the exhaust didnt fit the auto tuner they bought back the exhaust and gave me a good deal on a new one. This company knows how to treat their customers, especially Jason.

Au
Review №50

A++ customer service from Joe! He helped my husband find the perfect bike to fit his needs as an inexperienced rider. He helped us look over the course of three days to find exactly what my husband was looking for. He was extremely patient with us and we never felt pressure to make a decision immediately. He was also very thorough working with me on the financial side of the house. Such a great experience for both of us!

Je
Review №51

Great experience with Appletons and more specifically, Mike Hodges! The whole staff was very friendly and helpful, but Mike especially, went out of his way to make us feel welcome and comfortable. He helped us tremendously with the purchase of our 2010 CVO Electra Glide and continues to be a great asset for us in the service department. Great job! Great dealership!

Ja
Review №52

Walked in and not 1 person came up to me to ask if I needed help was in there looking bikes and no sales person approached me

Eh
Review №53

I went into the Harley Davidson store last week and was just browsing and thinking about an upcoming purchase I was wanting to make. I had a great interaction with a service member named Joe. Joe was an extremely knowledgeable service member. He answered everyone of my questions with true professionalism and knowledge. Once I save up the money to buy I am returning back to the store to buy the bike of my dreams. If anyone goes there ask for Joe! Thank you

Di
Review №54

This was by far my best Harley-Davidson experience. Billie made things very simple. She got me easily approved over the phone and got me what I wanted for trade in on my old bike. Would recommend to any buying a new or used harley to go see billie at appleton.

Ba
Review №55

What can be said that hasn’t been said. My husband and I too had an amazing experience at Appleton. I took my husband in to “look” at bikes. I’d been saving/hiding money for a while and wanted to surprise him. With Lucky’s help we ended up driving away with a 2020 Harley-Davidson Street Bob. A very happy husband which in turn made a very happy wife. Thank you to everyone there for making us part of the Harley family now.

gr
Review №56

Actually got a phenomenal haircut by johnny p. First time getting a haircut in a dealership but it was an awesome atmosphere!

Jo
Review №57

Super friendly, helpful without being hoovery & very knowledgeable. Love this place, I stop every chance I get!

Al
Review №58

Was riding up to see land between the lakes. Swung in here to pick up a couple headsets for me and the ole lady. They where very friendly and had a lot of merchandise. Check them out for sure

De
Review №59

Great dealer, so nice

Ma
Review №60

If ya love the feeling of riding and the feeling of GREAT and FRIENDLY service when required, this is a Top Notch place. I had a blowout on the interstate and they came, picked up me and my bike, located a rim/tire to fit, went and picked it up, installed it and had me back on the road in just a few short hours. If the lady I spoke to on the phone to the gentleman that picked me/my bike up and the Service department are any representation of the way this HD Shop does business full time you should stop in if your by that way and say Hi! GREAT FOLKS AND SERVICE!

ph
Review №61

They werent helpful at all to me as a traveler...I wont return for business there again

Da
Review №62

Wow 😲 fantastic 😄 ❤️

Vi
Review №63

Amazing dealership and excellent people. A few years ago my husband and I went into Appleton’s looking for his retirement bike and met Billie Jo Pursley and the rest is history. She is knowledgeable about the bike’s she sales, honest, and goes out of her way for customer service. I have even came in for Christmas gifts and she not only acts as my personal shopper but even wrapped my gifts. We are treated as family when we walk in and I am grateful to consider Billie a friend and an asset to Appleton’s!

Ma
Review №64

Awesome dealership. Really (actually) welcoming vibe here. Great staff, excellent selection. Bring $!

Na
Review №65

Dropped by today to get some information on the riding course for Veterans and to check out the different bikes.I’m brand new to the bike world and have zero knowledge on where to start or what to look at.With that said, Ryan Stevenson did one hell of a job taking me around and showing me a few different bikes. He made solid recommendations on good bikes to start off with. He was knowledgeable, laid back, and easy to approach. Appreciate the help, Ryan!

Ja
Review №66

I was 1200 miles from home with a loose drive belt.Mike was more than happy to get my issue fixed and get me back on my way. Took a lot of stress off my shoulders I’m very great full for the help

Je
Review №67

I love this store. I bought my first bike from Joe. He gave me a great deal and made sure I bought a bike that was right for me now which was extremely important! The entire staff was excellent I will be a life long customer.Thanks Joe!

ke
Review №68

Great dealership! Friendly people

Ch
Review №69

Weve purchased 2 bikes from Billie Jo and she is awesome! Great customer service, goes above and beyond to make the purchasing experience as smooth as possible! Will definitely come back for all of our future Harley needs!!

D
Review №70

Nice showroom friendly and helpful staff

DW
Review №71

Bought my first bike about 3 weeks ago. Mr. Joe was my salesmen and I cant say enough great things about the man. He wasnt pushy or hovering as we looked. His knowledge helped put me on a bike that fits my needs and what I wanted without being to much for me. Even after we move back to Texas in a few years I can see myself coming back to buy another bike from him. Highly recommend this place.

Je
Review №72

Looking to surprise my husband with a Harley. Lovely shop and great staff. Joe was incredibly helpful and knowledgeable! I appreciate his unyielding patience and kindness.

St
Review №73

Highly recommend this dealership! Extraordinary customer service can be found at Appleton Harley Davidson in Clarksville TN! It has been over 2 years now since we moved into the area. We visited this location when we were looking to buy a home and move from Illinois. Billy Jo was the first person that greeted us and welcomed us to the dealership and the area. She takes time to get to know you and whats truly amazing is her ability to remember us and welcome us back when we came in to buy a bike. Billy Jo, Jason, Mary, and Red Beard always make us feel like the Appleton Family when we stop in for service or to look over whats new in the shop. Billy Jo helped my wife find a great pair of HD high tops for riding too! She loves them. This dealership does so much to support the local area; our veterans and our active military. Hats off to Appleton Harley Davidson!

Th
Review №74

Mr Mike was an amazing sales rep highly recommend

Jo
Review №75

I love this store. Awesome staff!!!

TO
Review №76

Just wanted to give a great big shout out to the Appleton H-D service department. You see what happened was my bike started acting up late on Saturday before a long out of state ride on a Tuesday morning. I brought my bike to Appleton’s at 0900 on Monday and asked to get it looked at. Mind you I had no appointment and they were booked solid, but Mike and Patrick took exceptional care of me and got me back on the road. Bike performed flawlessly on the ride out to AZ and back. Make sure to see these folks if your in need of service, parts, accessories or clothing.

De
Review №77

Excellent service and stock available!!

Mi
Review №78

I was experiencing mechanical issues with my motorcycle. I called the Service Department and they asked me to bring the bike in. Within a few days, the problem was diagnosed and repaired. The Service Department did a great job and communicated with me during the entire process! Mike and his team are great! Great dealership! Thank you!!!

Ha
Review №79

MIKE HODGES...ask for this guy. You wont regret it. He knows his stuff!!! Ive personally dealt with a few of Appletons employees in the past. Mike in the service department can do and will do just about anything!

Je
Review №80

Great place good people

Wi
Review №81

Always get treated well at this dealership...the guys in the parts department are helpful and knowledgeable on accessories, apparel, and tools and products to help me maintain my bike. When I come across an issue mechanically that Im not comfortable with handling myself or I just need need some friendly advice I go to the service department and request Mr. Hodges..and you should too

Te
Review №82

The staff was amazing. Especially Billie. They stayed after on their weekend to help us close the deal and did not make us feel like we were a bother even though we probably were on their weekend. It made my family and I feel valued and welcomed. Definitely recommend this dealer.

Ch
Review №83

Nice large venue! Good location!

DD
Review №84

Beautiful selection of bikes displayed with the right amount of light. Its very satisfying every visit. The staff is always very attending and welcoming. Be careful, you probably will leave there with a new bike😅.Also, the parts and clothing are very good customer service. Always ready to help and if not available, to order what you need.I dont have experience with mechanical services yet, so Ill leave them for now.

St
Review №85

Mike and his team in the service department are great to deal with. Helpful, courteous and always professional. Top notch customer service!

St
Review №86

Friendly honest and knowledgeable

Ke
Review №87

My numerous experiences at Appleton HD have always achieved a 5 star visit from me...

le
Review №88

They help you any way they can

Bi
Review №89

Thanks Appletons for all that you do! Such a great place! Special thanks to Mike Hodges in Service dpt for going above & beyond. You are appreciated!

Jo
Review №90

If you want to talk to someone with decades of experience on two wheels go see Billy Jo here at Appletons. Ive bought three bikes from this family owned dealership and she is my go to every single time. She will listen to what your looking for and make the right recommendations for what you really need but a the end of the day will have you smiling from ear to ear as you ride out on the bike of your choice even if she cant talk some sense into you 6 foot tall 883 riders out there haha.

Mi
Review №91

Thanks for the great customer service! Joe is awesome at what he does! I love all the bikes & clothes that you have recommended!

el
Review №92

Love this Harley Shop!! Bought these boots at Appleton Harley Davidson. Damn good boots too!!

He
Review №93

Mike in service is awesome! Need your bike worked on or a new purchase give him a call. 5 stars all the way!

Mr
Review №94

Sales side is great. Service side has me sketched since they tightened my drive belt but left the axle nut loose.

An
Review №95

Ive worked with them with two bikes, without a doubt most qualified and helpful crew. They take care of you like family. Service department is professional and knowledgable

Je
Review №96

I came in with my husband looking for a motorcycle and joe walked us through the whole process. He helped my husband find the bike of his dreams, and that was within our price range. Not only did he help us with finding a bike but every time we go in there he greets us with a smile and still remembers our names. Always great custom service and makes us feel at home when we arrive through the door! Thank you joe for all you do!

Ri
Review №97

Last minute need for a back rest for my wife on my Street Glide on the afternoon of Thursday 05/28/20. As busy as they are, they were able to shoehorn mine in and get the job done, resulting in a happy wife. Great job going above and beyond!

Ma
Review №98

Billie is the best! She goes out of her way to make sure that you are 100% happy with your bike and your experience! Go see her!

Ma
Review №99

Great dealership- super friendly

Lo
Review №100

Wonder Store!! You will always find a smiling face willing to go out of their way to help, and if your looking to buy... See Billie Jo Pursley in sales! She will go that extra mile to meet your needs.Yall Go See Her!!!!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2501 U.S. 41 Alt Bypass B, Clarksville, TN 37043, United States
  • Site:https://appletonharley.com/
  • Phone:+1 931-648-1607
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Delivery service
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:9AM–6PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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