It is so rare to experience service like this anymore! I needed new 20-in rims for my 15-year-old Saturn Sky. I found some online, because they have been really hard to find. Dominick called the company and got an even better price for me. I also got a great price on four new 20 in tires. As I waited for the wheels and tires to come in, was having a tire inflation issue on one tire. When they looked at it, they realized the tire was damaged and should not be driven on. So, they loaned me a used 20-in tire for a week until the new items could arrive and be installed. At no cost. Dominick went way over and above my expectations and my prior experience with service techs at other tire retailers. This is why I keep coming back to discount tire! Five stars!
Always the nicest people and good work. But Antonio will be missed extremely!! My favorite guy there .
Awesome experience. I booked my appointment online and paid for services as well. Everything was very clear and easy. The store team was fast, efficient, and professional. Highly recommend!
This location corrected the balancing issue that another tire retailer had made multiple attempts to correct. The techs are great and the store is very nice if you need to wait.
Very professional, performed all the requirements for a proper tire change.
It was a VERY rough Sunday. Something on railroad tracks shredded my drivers side back tire. It was nothing short of a miracle that I made it to my job safe, but rattled.After calling around looking for a tire repair shop, to no avail, I started Googling shops to make sure they had tires in stock for my Toyota Sequoia.Luckily, I found Discount Tires, on Lewis and Clark Pkwy, not far from where my SUV spent the night in the parking lot.I was able to book my 9:30 a.m. Monday appointment online -- AWESOME!Today when I realized the tow truck and I would arrive about 30 minutes late, I called to make sure they could still get me in.I spoke to JEFF ARTHUR. He was very polite, helpful and reassuring -- AWESOME! We arrived about 30 minutes late as I thought. Jeff greeted me, with smiling eyes behind his face mask (Covid protocols in place), and mentioned he was the worker I spoke with.After checking the condirion of all of my tires, he explained everything, including the cost -- $507 -- for two 265 65/17 tires. I planned to replace my back tires anyway. Ecstatic I QUICKLY paid.And literally 20 minutes later I was driving home with my new tires!The whole experience was THE BEST service Ive had in a long time! BRAVO!β€β€
The team helped us out after we got a bolt a tire on a cross country road trip. Dominick got us set up with a warranty replacement and on our way. Great job.
Fast, polite staff, and cheaper than the rest. With great quality brand new tires
Customer service was top notch and the crew had great communication. A couple minutes late to get started on my appointment, but theyre obviously both busy and short-handed. Damien, with whom I had most of my interaction, was a pleasure to work with. Ill be keeping them in mind when I need more tire work.
Knowledgeable & friendly staff from top to bottom. They care about the customer first (which is rare these days). Ill continue to patronize their business (and recommend others to do the same) for all my needs going forward. Kudos!!!
Antonio not only has great customer service, he is also kind, friendly & understanding. I was not even made to feel like I should be buying anything at all. I came here to make sure my tire that was flat was okay. Not did I not have to pay one penny for anything. He also gave me great tips & information about tires that I had yet to know. Thank you Antonio & your team!! You guys are AWESOME!!
Id definitely recommend they are fast and they stand behind their warranties. Nice clean waiting area.
Always professional and courteous. Their work is done right every time. If you know what youre looking at for service work on your tires, you wouldnt go anywhere else.
Workers where very nice, a long wait 2 + hours before they got the vehicle in the bay
They were Attentive, Friendly & Quick. I simply drove in to have One tire Aired up. But they took the time to check All Four tires & Aired them up to the proper PSI.
Great place, great prices on tires, very clean, the guys there was very nice,
Discount Tire in Clarksville is great. They are friendly, great to work with and store is clean if you need to wait. I highly recommend using them. Excellent overall experience each time Iβve been there.
This place is awesome! I completely trust and appreciate all the guys here. I bring all our vehicles here and they are great. If you havenβt brought your business to discount tire then you are missing out!
Great service! Tires inexpensive as well
I made appointment with then and glad I did they took my vehicle right at my appointment time and place was packed with people who did not make appointment. They did me great. I will go there next time I need tires. my advice is call and make an appointment.
First time customer. Made an appt. online and was in and out in 30 minutes. They repaired my tire for free and rotated my tires for a reasonable price. Staff was very friendly and efficient. Will go back when I need new tires.
Went here when my tire was leaking air. They found it was an issue with the stem and replaced it for free. Some of the nicest people you can meet. This is in shear juxtaposition to their competitors, Tire Discounters, who overfilled my tires by 10 pounds!! Similar name but donβt be confused, this place is actually competent. Go here if you have any tire issues, they know what they are doing.
The staff at this location are always friendly, helpful and do a great job
Great customer service had me in and out in no time flat I would buy there again
Great fast service. The most honest, trustworthy staff I have ever worked with on tires. Seemed more concerned about what was the right thing hing to do, regardless of if they made much money off of it. Would definitely recommend and plan to go back in the future
Great team there they are short handed but always do a great job keep it up thanks
Absolutely amazing. They go above and beyond to serve and care for their customers. They know tires and they work with excellence. Could not recommend more highly.
After being treated terribly at the Toyota dealership a few blocks away, in a 2020 Camry no less; I went to see you guys and am so glad I did. Friendly, outgoing team members and I had a new tire put on in 20 min. I am so impressed by the level of service and the efficiency. Thanks so much!
Awesome service and great prices. Friendliest bunch of guys Ive ever met. Theyll definitely get my business again.
From the first interaction to the last, very friendly and professional. I came in with one of my tires needing repair. They were able to locate the 2 objects quickly and was able to repair my tire. I like how they take time to knock some of the rust off of the tire bolts, and sprayed a nice tire shine on them. I had a tire rotation done at the dealer, and they forgot to reset the TPMS. Matt at Discount Tire took care of me.
I had some repair work done and Jon worked with me. He was the ultimate professional took the time to answer all my questions!!! He saw that I got a great deal. He went way above and beyond. All employees were professional and courteous. Great experience I would highly recommend and would not take my business anywhere else. Rita Baker
So far so good. They mounted and balanced tires I bought at Walmart, (the wait to get them installed) was out of sight. The prices are competitive and the staff was very helpful and the wait no long at all. Getting my Explorer tires there next.
I have been dealing with Matt and Blake for the past several days. They have been some of the most helpful team members I have EVER encountered. I am also in customer service and I think I should take some lessons from them :) Amazing service. I cant stress it enough! I am more than happy and so beyond pleased! Highly recommend Discount Tire for any of your tire or wheel needs. I will never use any other company again!! Thank you for all your help!!!!!Alyssa Trussell
Matt is awesome! Highly recommend this place to everyone. Great prices, service and customer service. Only place I will go for tires.
Jeff was awesome. He got me right in to patch a tire. I didnt even have to get out of the car during this crazy pandemic. Thanks for taking care of essential workers! A+
WOW! My wife and I have been getting our tires from here for a few years, but after today I will probably NEVER go anywhere else! Not only are the staff at the Clarksville IN location helpful and knowledgeable, they are also very down-to-earth, friendly folks. They seem to know that taking care of your cars can be a hassle but are important enough for your and your familys safety that they make everything as quick, painless, an easy as possible. Secondly, they arent pushy about up-selling or getting you to purchase the extra warranty on your tires ( get the extra warranty! I never thought Id use it but it saved me at least a hundred dollars today and paid for itself, plus dividends! I suspect they lose money with this deal occasionally, but recoup that with customer loyalty) they always just try to make sure you have all the information to make the best decision about your needs. Antonio usually helps me, and is always great, but today it was a young guy who seemed new-ish. And had to ask someone a question once or twice and while HE went out of his way to help me get a tire on my car and get me to work on time, no one batted an eye about helping him a bit with the computer or answering a question. BTW I showed up with an unexpected bubble in my tire that I hadnt noticed until after they closed the day before and my tires are a really uncommon size, this is where that warranty comes in- Im almost certain I know when and where I hit a pothole that nearly blew out the tire but it didnt matter. No questions asked. I paid 15 dollars for a warranty on the new tire, and Ill never think twice about buying the warranty again. Sorry for the long review, but if itsTLDR: The customer service is better than Ive ever experienced, by leaps and bounds, the service and prices are equal to or (more often than not) better than other well known chains, and I like the people at the Clarksville location- they are friendly and work well as a team.
Clean, efficient, and honest. I have never had such a great experience in an auto shop before. Would recommend to everyone. Customer service rep named Jeff was polite and loves Football!
The gentleman who helped me to get credit so I could have good tires for the winter. Awesome place to go for tires.
I took my truck here to get my tire patched with my 8 week old baby in tow. These guys were so awesome! They saw me coming from the parking lot and held the door for me (which anyone carrying a car seat knows is SO helpful). The staff were all so kind, knowledgeable, and had the tire patched in no time! They pulled my truck up to the curb so I could load up and go easily. The best part - they did all of this for free! Seriously a great experience and I will definitely go here in the future.
Super friendly, quick service. They were honest about what my car needed, gave me several options, and explained things thoroughly.
They are very helpful and reasonable with pricing. Would recommend to anyone.
These guys are great. Ive never had a problem, even though I travel across the USA. They have always honored warranties, from any Discount Tire, no problem. Not like some I know, that want to argue about everything.They are friendly here. They get you in and out. It makes a difference going to somewhere, where they treat you with respect, and how they wish to be treated.Cant say enough good about them.I very rarely leave a 5 star if ever, as I feel there is always room for improvement. Here, I dont honestly know how they could. From service, tires, warranties, attitude, speed, even going the extra mile when something comes up all... AWEOME!Ive got two vehicles and they are where I get my tires for many years now and will continue too.
Made an appointment online the night before I went up there. They immediately took my car back when I got there and patched my tire for FREE! They also checked my other tires as well. It only took about 20 minutes. Wonderful and friendly service!
They are by far the best tire store Ive been to my company has a account set up with them we are a transportation company so you know we go through some tires now. So keep that in mind that sways a lot about these guys they are awesome, very polite, Professional, reasonable prices, and most of all QUICK!!!!!THAT IS GONNA BE MY PERSONAL STORE FROM HERE ON OUT..
Wow... Honestly, I have ZERO negative things to say. Discount Tire and every single employee here made me feel comfortable and took care of everything I asked. I couldnt have asked for a better group of people working with me. From the front desk to the shop workers, hands down best in the business. Prices are amazing. The whole situation made me feel a lot better and they did work that I trusted.These people care about your safety. They truly take the time to figure out what you need and dont need. They make sure they work within your budget. 100% will recommend to everyone.
Very professional would recommend to anybody
Iβm a huge fan of Discount Tire in general (Iβm a βfrequent flyerβ). Theyβre always so nice and extremely friendly and positive. This location was no exception - they were so nice and right as soon as the clock hit 8am when they opened they came right out to us to help us out.Highly recommend this place!!
My 2006 Ford takes 205s a smaller tire they had em. Affordable and I was in and out quick.
Very helpful - I had a tire with a slow leak and they fixed it with no charge. I was in and out in 20 minutes.
I got new tires... 8 months.Ago..85.000 miles tires.....They say i need.new tire after 41.000...that sad....nothing wrong with my trucks front end!..i had it check last week!!!....
Great place I would recommend anytime great service and great people
Antonio and team were personable, professional, competent and fast! Online ordering and appointments are the way to go -- when you arrive theres a sign with your name on it in front of your bay. In/out in 30 mins with great tires and service. Top notch experience, highly recommend!
I blew out my tire on the way to visit family in Indianapolis. Before I could even get out and see the damage to my tire, one of their associates, Blake, pulled over on the side of the road to help me. He quickly got my spare on and helped direct me back to the store where I purchased two new front tires. Blake came at the perfect time and was extremely helpful and friendly. The staff in the store was helpful as well as efficient when I shared I was on a deadline to get to Indianapolis. I recommend Blake for any of your future car issues.
Amazing customer service i usually dont rate places but i want to go out of my way to rate this place 5star, jon was extra helpful along with the technician. they couldve easily charged me extra but instead did not and i appreciate that a lot
Very polite and fast good work
Had a trailer tire blowout .drove Wright up to the front door.and they were on it .in and out in 20 minutes..great service. Recommend to all.
Just needed air in tires because of temperature changes. Very courteous and fast
Great customer service! Had a hold in the side wall. Called and Dylan was able to get me info very quickly. Went ahead and got all 4 new ones, was in and out in less than 30 min!!! Great work
Once we got through the fleet red tape we were well taken care of. Tech communicated progress regularly until car was ready to go.
Today was my first visit to the Clarksville store. As expected the service was excellent. . .professional, pleasant and thorough. Went in b/c tire pressure sensor light was on. Guy found a nail in one of my tires and it was promptly plugged and patched. The patch is guaranteed for life. Also had them do the balance and rotation. None of this cost me anything. Have been buying my tires at discount for the past 10-12 years and wouldnt even consider going anywhere else. Thanks guys!
Excellent service and friendly staff!
Knowledgeable in what I needed. Very fast and friendly. Would definitely recommend. Have been going to this company for years and this new location is on point. Thank you to Antonio (Houston), Jacob, and Ogre for a great replacement. Will be back in 5K for that rotation!
Excellent customer service
Extremely fast, antonio was helpful and got me in and out with a new tire in 30 minutes
So excited to finally have one of these stores here! I used to go to the one in Orlando for absolutely everything with my tires. I trust these guys, theyve been working on my car for almost last ten years. Its so convenient to make an appointment on their website, they also just fixed one of my flat tires for free. Very happy to have them in this area now!
Went in for a tire repair and balance. Discount tire was friendly and quick. Im glad I bought my tires from them, so far everytime Ive gone has been Hassel free
Two hr wait to patch a tire, next time I will make an appointment.
Antonio and all the techs are very polite and professional. My tires came in early and they got me taken care of. Will be back for my next set, thank you guys!
Great service. Very fast and professional.
We had a nail in our tire. Antonio and Jacob helped me with a great attitude. They got me in immediately and the wait was minimal. They had charging station for our electronics and free WiFi. Everything including the Bathrooms were clean. They pulled my vehicle to the front making it easy to get me and my kids out and off to the rest of my errands. I highly recommend.
Cant say enough good about this place and the employees! Got a nail in my tire,called everyone,Walmart closed,other places didnt have time but Antonio got me in and the guys took care of me like I was a lifelong customer! Doesnt get any better than that! I highly suggest giving these folks your business! I will no longer buy my tires at Walmart! Discount tire just earned a customer for life! Thanks Antonio and the other guys(I didnt catch their names) you guys hit a home run today!
My spouse came in with a nasty flat without an appointment, and they removed the offending nail, patched the tire, and sent her on her way quickly and without charging her. Weve not purchased tires from them before, but theyll likely be our first stop next time its time to buy! Thanks yall!
If you are a man you can get waited on really fast. I stood in line to get waited on for at least 10 mins. There were 3 guys at the counter that just ignored me. I thought they were very rude and unprofessional.
Very Happy with the fast service
Great people and unbeatable prices. Will only get tires from these guys. Dont be confused by other companies who try to ride the coattails of their company name
Fast friendly service
Jake, Antonio, and Matt are great! They have helped me with both of my vehicles tire needs. They are polite and super informative. I would definitely recommend stopping in and visiting them for your tires needs.
Everyone there was very helpful and courteous. Did everything they said they would. This is my new tire store!
Matt took really good care of me. Went above and beyond trying to help me and I left 1000% satisfied will be my go to place for tires!
These guys are great! I generally dont enjoy coming to places like this because you usually have to deal with being upsold. They took care of the nail in my tire quickly, and at no cost. While this isnt the closest location to my house Ill definitely come here for the customer service. Adam and Johnathan were knowledgeable, friendly, and thorough.
I had been putting off getting tires for quite some time. Not only because of price but also because of the typical experience at most tire places. This place is not one of those places. I was more than pleased with their customer service from the beginning to the end of my experience. I was met by an associate while still walking towards the door who did not hesitate to walk with me back to the car to inspect the tires. I had some difficulty finding places that had my tires in stock because of tire size and age of my vehicle but they were able to get them quickly and were able to get my car in as soon as the tire were there. They have provided perhaps the most pleasant experience at any auto place Ive ever been to. Thank John and Jake for exceptional service!
Great service & quick ! Fixes flats for free !
Blake and Jeff were very helpful in making sure I understand what was wrong with my tires. Best place to go in Clarksville. Thank you
Had bad tire and didnt even buy my tires there .but jeff was incredible seen thatcmy tires came from his store and gave ne a great deal .thsnk u jeff.
They had brand name tires cheaper than anyone else around. I was in and out with 4 new tires in less than an hour. You cannot go wrong with these guys!
This place is awesome their tire prices are better than 99% of the other places I have been to look for tires to go on my 2001 Chevy Silverado they are polite, kind, and caring by the way did you know they recommend new tires at 4/32nd and also recommend new tires after 6 years (even your spare) because even though its not on the road its still rubber and rubber dries out even if its not in use. Seriously Id check them out 5 stars from me hands down.
Very professional and felt they where honest and upfront. Had one concern but will reach out to store.
Exceptional service and excellent staff. Prices are on par with the market, but the positive experience adds to the overall value in the purchase. Highly recommended and will return for future purchases.
Fixed my flat for absolutely nothing. Fast service and very friendly. I will definitely be back when I need new tires.
Very informative about their products. Tires are reasonably priced with good and quick service.
Just wanted to give a shout out to all the crew at discount tire came in today in Clarksville Indiana from Pittsburgh Pennsylvania had a valve stem sensor bad. I bought a sensor stem in Pittsburgh Pennsylvania when I got here they showed me that the store sent me the wrong one and gave me the correct sensor and installed it at no cost. Anthony at discount tire is awesome thank you guys
Very Helpfull and professional
Very quick and reasonable. Great customer service!
I took my car in to get a tire patched and there was no charge since Ill need new tires soon. I waited less than 45 minutes. The sales associates are super friendly and I will definitely be going back to get new tires when the times comes.