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StorQuest Self Storage
454 W Baseline Rd, Claremont, CA 91711, United States
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StorQuest Self Storage
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A.
Review №1

Outstanding Customer Service and professionalism. Laura is an excellent listener and she exhibits all that a Customer focus representative should be. We needed storage for my sons things after he completed school in the area and she quickly and efficiently found us the space that both accommodated his things and our budget. I would highly recommend this company.

Fr
Review №2

LAURA, was fantastic with her help getting me into a new storage that fit my needs. She was curious and knowledgeable and made me very comfortable.I would strongly recommend StorQuest Self Storage

Je
Review №3

Easy move in and move out. My items were secured for a few years. I appreciated the ease, cleanliness, security and effectiveness of this storage company.

Ch
Review №4

Laura is the best employee at this place, anything I need help with she finds a way to make it happen and make my life easy. 100% recommend this place, ask for Laura she’s a great person and represents this company well!

Sa
Review №5

Store manager Laura was so kind and efficient. I really appreciated her help! 100% recommend!

Ma
Review №6

Great costumer service! Positive, helpful and friendly.

Ma
Review №7

The person on the phone and the person in the office were both professional and welcoming. The unit has wash access and the hand dolly was a big help.

Jo
Review №8

This storage facility is the best in the area. Clean, safe, secure and the staff is always so friendly. If you are looking for a place to store your stuff, come here!

Sc
Review №9

The 800 after-hours emergency number at the Claremont, CA (91711) storage site went to voicemail multiple times. Very unreliable; needs to be addressed if to be used for emergency purposes...

Al
Review №10

Great service, super responsive and felt like all my items were safe and secure during the transition of our homes.

Do
Review №11

Love the location, convenience and cleanliness of the facility.

RO
Review №12

Very friendly and safe. Laura walked with me and showed me a couple of available storage units.Facility is very clean (both inside and out). Seems very safe.

Do
Review №13

Excellent place to store your stuff!

ma
Review №14

Evan was so friendly and helpful. Definitely recommending storage company!

No
Review №15

Best Manager this time, Shes always communicate to the people, alwwys cleaning and ver nice.

Ka
Review №16

I like this storage so much more than any of the previous ones we have used. Friendly staff, never once have encountered a bug or rodent, and I feel secure in their ability in keeping my stuff secure without having to constantly visiting. Thank you StorQuest!

Va
Review №17

Very clean, secure location definitely great customer service and overall experience was great. Eva was very informative and helpful she answered all of my questions.

Sh
Review №18

At StorQuest, Jasmin was very helpful, considerate, and understanding. I needed to change my unit last minute and she graciously did so. The service was prompt and friendly so I definitely recommend this location.

Ch
Review №19

Good company great customer service. Evan was the man and answered all my questions

Ju
Review №20

Manager Laura & employee Emily were helpful and efficient. The location appears clean & secure!

Co
Review №21

Excellent, intelligent and professional service. Laura was terrific!!!

Ju
Review №22

Evan does an amazing job. Outstanding manager!

Je
Review №23

I had a great experience, Jasmine was very friendly and helpful. Facility is nice and convenient, I definitely felt that we made the right choice.

La
Review №24

Thank you Eva for all your help with my Uncle and getting him the best storage spot for all his needs

Ro
Review №25

Excellent customer service. Very fast and friendly. Good location and very clean.

Me
Review №26

Im very happy!This is my second time using thisStorage space!

M.
Review №27

Awesome place! Very helpful in the four years I was here! Clean, safe great value. Great place to store school stuff for a student!!

Ca
Review №28

Great experience on getting a storage. With the help from Chris was able to get exactly what was needed at a super low rate! Will be referring! Thanks again StorQuest Self Storage

Ju
Review №29

Had a great experience at storquest self storage in Clermont Jasmin was helpful and very patient explaining everything to us and made the process rental easy

PJ
Review №30

Friendly and caring staff. Chris is kind, patient, knowledgeable and always ready to assist. The property is very clean and safe.

Ke
Review №31

Chris did a great job of describing the alternatives and helping us select the storage unit we needed. He took the time to take us out to four actual units that were available with the pros and cons of each.Good Job

La
Review №32

From the moment I walked in the office Eva was professional & gave me the details of the facility. When signing my documents we talked about different thihgs & she was just as pleasant. She is a gem!

Mi
Review №33

Great service from Property Manager Chris. Left because price kept going up, too expensive to keep. Four stars for good customer service, not for the pricing.

Me
Review №34

Excellent Costumer service and reasonable prices . Never had a problem Excellent staff very professional. I recommend if your looking for a place to store your items look into Storage Quest .

Ch
Review №35

Customer service is excellent. Chris, the manager there at Claremont, went above and beyond by working with me to find me the perfect size storage to minimize my cost. Well done!

Na
Review №36

This was the easiest and most efficient place I have stored at. Definitely a great place to do business with! Totally recommend!

Ma
Review №37

After my father last away I had 4 days to move his stuff from his apt. I decided to rent a storage. After a few phone calls I was fortunate enough to connect with Mason at Storquest. He went above and beyond running around with me in the rain trying to find the perfect size storage to fit my budget and needs. Thank you Mason you made this hassle free. You Rock....

Mi
Review №38

Chris was very helpful and were sorry to see him go but we have had very positive experience with the young lady who replaced with at the Claremont facility. We have been storing with them for years.

Sh
Review №39

This was my first time using a public self-storage and Chris at StorQuest was more than helpful and made sure that the whole experience was as smooth as possible. The location and neighborhood are safe. I would use their service again if i need to in the future.

Ba
Review №40

I have moved my art and home belongings only 3 times in my life! Im, admittedly a nervous storage person. My experience with Storquest was so seamless. However, my most important measurement is service and a feeling of professionalism, knowledge and safety. I am a 100% disabled Army veteran with PTSD & Chris made my unit close, feels safe and great security, including my internal unit with fire sprinklers. This place is a blessing if you get to book a space.

Gi
Review №41

Helpful, kind, cordial, professional

Al
Review №42

Awesome staff. Great facility. Chris is the best and seriously went above and beyond, not only helping me out moving my stuff from apartment to the (complementary!) truck StorQuest provides (which is AWESOME) but he also helped organize all my stuff in the unit itself... He made a really tough day into a bright day. Seriously. Store your stuff here.

Sh
Review №43

Chris really helped me find a very inexpensive unit & sign up online. VERY easy to do. Also helped again as I needed to size up quickly (the next day). Thank you!

ma
Review №44

It’s very convenient location which is near our residential and it’s all clean area the manager Mr,Chris work very well for he’s profession.Thx.

Ro
Review №45

Chris at StorQuest was very helpful in assisting me with renting a storage unit. The facilities are clean and well maintained. I could not ask for a better experience.

Br
Review №46

2020 Update:This StorQuest location is great! I felt confident storing my items there and knew that everything would be safe and secure.When I moved and recruited my family members to help vacate my unit the people who worked here were super helpful, friendly, and professional. Thanks Laura and Emily!I highly recommend this location to anyone looking for a storage facility in the Claremont area :)Previous Rating:Kevin was super helpful!

Er
Review №47

Great experience moving my 3 bedroom home into their storage unit last week. They even offer a free large truck to help on the day of your move! and they have carts to help move things around from your car to your unit. Tatiana was sooooo accommodating and supportive. She waited for several HOURS while we loaded up the moving truck and even stayed late on some subsequent visits when we needed assistance in renting a second unit. Great customer service, quiet and safe area, and decent hours of operation. I would definitely recommend them! :D

Pa
Review №48

StorQuest in Claremont, CA was a nice, close place to rent a temp (6+ yrs!) space. Professional staff & never any hassles.

Kr
Review №49

The entire team at StorQuest Self Storage is fantastic! We recently had a very challenging shipment situation to address. We first needed to rent another storage, which was done quickly and easily. We had huge challenges with a freight company, yet StorQuests onsite manager stepped in to help with the company, unloading and moving the content, and even with helping the large truck back out of the facility. We are thrilled with their support and recommend anyone who needs extra space as well as one-on-one assistance to use this company!

Ro
Review №50

Great place. Great staff. The dude who there was vey helpful.

Ja
Review №51

Lisa was great. She coordinated a room for me as I was moving back to CA, was polite and professional, and gave us a great rate. Thanks LISA!

Ci
Review №52

Excellent customer service from Jasmine at the Claremont storage facility. She was professional and very knowledgeable about the service they provide. She was also able to answer every question I ask. Thank you Ms Jasmine

Mi
Review №53

Always friendly and helpful, I highly recommend.Chris the manager is great :)

Je
Review №54

Very attentive staff.Always aware of who was coming and going.

Su
Review №55

C Reynolds was sooooooo nice and helpful, even though his foot was messed up that didnt affect showing me or his genuine persona! After finding out my sisters school storage was full, i went to this location and even though it passed the open business hours, he took his time showing me the units and was very accommodating to my needs and id definitely refer my friends to come store here during the holidays! Thank you so much :)

Ma
Review №56

Good serviceThe place is clean and secureAnd Chis is a great managerial

Fr
Review №57

Brittany was courteous, friendly, and helpful.

Ti
Review №58

I was helped by Alexis in the Claremont, Ca location. She was more than helpful. She went above and beyond to assist with my predicament. She told me what I could do and to follow up with her on a specific day, which I did, and she took care of the problem exactly how she said she would. I was concerned before I called her, but she assured me all would be fine, and she made sure it was. I experienced wonderful customer service, and I recommend Storquest and Alexis for all your storage needs.

Tr
Review №59

Alexis is always helpful. This is a great storage business. Thank you.

Jo
Review №60

The facilities were quiet, clean; security better than the norm. The manager, Chris, was extremely helpful and patient answering my numerous questions. The day after my tour, I rented a space. Well done.

Me
Review №61

They were great! And they have the best price around. I recommend this place 100%..

Iy
Review №62

Chris was knowledgeable and thoughtful. Great leasing experience.

Ra
Review №63

Manager Chris, runs and operates a very clean and safe property. Very friendly staff with great customer service.

La
Review №64

Thank you so much for your help for getting the storage! It was a smooth and easy process!!

Ra
Review №65

Online process was easy and the instore customer service received by Alexis was phenomenal. I changed my mind 3 times and she never lost her cool. Great place so far! Thx Alexis!

Za
Review №66

I would recommend! It was a nice place.

Ga
Review №67

Great experience in Claremont. Chris is wonderful.

Ch
Review №68

Great experience getting set up. Chris was great

Cl
Review №69

Great place. Chris was great.

Tw
Review №70

We have had this unit for a couple of years. At first the billing due date always seemed to elude me, but they were so great in sending me out a quick non-threatening, “hey, maybe you forgot” phone call and voicemail. The place was always clean, never crowded, and always had carts available for us to use for our 2nd floor unit. Customer service staff were always helpful and courteous. Chris, the property manager handled every interaction professionally. Thanks again to everyone at storquest Claremont.

Er
Review №71

Had a great time here, got everything settled fast and efficiently. Chris was a very professional staffer.

Do
Review №72

Thank you Lisa for helping me get a senior discount.

Ru
Review №73

Great place for great prices! Easy to access yet secure and great service!FYI, rooms are not temperature controlled.

Jo
Review №74

Tatiana was amazing, friendly, fast and efficient. She definitely took care of me I highly recommend this company as the best storage company in Claremont!

Ca
Review №75

Outstanding customer service! Very clean. Sales rep Dina was wonderful and patient during our stressful time. I recommend this place to EVERYONE!

Mi
Review №76

Live it!!! Super clean. Chris was awesome!

An
Review №77

Alexis was very helpful and knowledgable and made the process easy. The premises look clean, maintained, and secure.

Ju
Review №78

Kevin was great, super helpful in showing me multiple units and helping me finding the one that was right for my stuff. Easy peasy, I do recommend.

Du
Review №79

Needs to be more organized,system was down.could not accrs my unit.ill will be going to p.

Ta
Review №80

Excellent customer service and very clean storage units. This is our family’s second time back renting with Storequest.

tr
Review №81

Nice experience. Chris was delicious.

pe
Review №82

My name is Peter Alvizar just became a member. Alexis is very knowledgeable and professional I am very satisfied with her service thank you very much for everything all the service..

Na
Review №83

Chris was extremely helpful wth securing the storage unit, his excellent customer service skills were greatly appreciated.

JR
Review №84

Really Good, Great customer service, he let me complain about moving.

Gr
Review №85

A great facility. Stephanie Garcia was extremely knowledgeable, helpful and professional. I would recommend this facility to anyone.

An
Review №86

Chris was very helpful and I was very satisfied with my experience overall. Would highly recommend.

Ka
Review №87

Raised my rates $20 every 6 months. Thinking of moving to another storage place. This place is clean and convenient, but not worth the rate hikes.

Je
Review №88

I definitely recommend this storage space because it is affordable, clean, and the manager is very helpful, friendly, and easy to access!

Da
Review №89

Lisa was very helpful & made the process so easy!

De
Review №90

A pleasure to work with Alexis in getting our storage unit. Process was easy and we went through the process quickly.Thank Alexis

Ma
Review №91

Very clean. Great prices!

Er
Review №92

Chris was great. The place was very clean and the rates are very reasonable

Mo
Review №93

Great service, i had no car and i was offered a drive and everything to pick up my documents for the contract. Awesome people as well!

Su
Review №94

Great place to store extra belongings

Al
Review №95

Super clean facility, and Chris is super friendly and helpful.

Ma
Review №96

New to Storquest, I was pleased with Chriss professionalism, and clear explanation of the companys procedures. Im happy with an indoor space, which shouldnt get dusty.

Ca
Review №97

Great staff and very easy storage location for the Claremont Colleges. The free moving truck with driver is amazing.

ky
Review №98

Alecis licea was very friendly and helpful.

Ro
Review №99

The on-site manager was very courteous and handled things very professionally.

Lu
Review №100

The manager is very knowledgeable about storage necessities and lock variables! Also cats she knows about cats!

Information
15 Photos
100 Comments
4.9 Rating
  • Address:454 W Baseline Rd, Claremont, CA 91711, United States
  • Site:https://storquest.com/self-storage/ca/claremont/1048//?utm_source=GMB&utm_medium=organic
  • Phone:+1 909-961-8817
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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