The manager and Gil, the Associate, were good. They took the time to explain the phone and helped me set it up. Excellent customer service! I would recommend this store to anyone
Excellent service, explained things so I could understand. Very happy customer!
Excellent customer service! Very helpful staff who listen well.
Absolutely amazing service. They were extremely quick, proactive and technically competent. Especially when I forgot every password! Great work guys!
Excellent customer service. Melinda was kind, helpful and very knowledgeable. I also watched her handle an incredibly rude customer with the utmost professionalism.
Go to the Claremont store and ask for Joe…patient kind and good sense of humor!!!!
The staff are very helpful and welcoming. I’m very happy with the new change to Verizon
Joe was fantastic as I had a hard transfer to Verizon from my previous provider. He also had patients with my old phone that wouldnt hold a charge.
Verizon in Claremont, NH has very helpful and polite employees. We have been Verizon customers for years. We will continue to be customers for many to come.
Mindy and Staff were great, and made my long wait very pleasant
Gilbert was awesome! He was knowledgeable and provided great customer service.
Gil went above and beyond. He was a great help and had a wonderful attitude veryknowledgeable and answered all of our questions.
Joseph and the manager were fun, knowledgeable and really nice! They made this experience great.
Both Mindy and Savannah were very receptive and I feel comfortable doing business with you!!🙂🙂
Supper understanding of my situation and were able to answer all my questions with ease. Was able to get the phone that made sense for me and left happy!
The staff at Verizon were amazing and so helpful getting me into my new devices :) highly recommend this location to anyone and everyone
Questions were answered and a solution quickly found and implemented. Everyone was courteous and positive throughout the process.
Derrick at the Claremont store is very knowledgeable and professional. He answered all of my questions and helped my girls pick out accessories for their new phones. They needed to order my new phone and even with the holiday it came in quickly. When I got to the store to transfer everything from my old phone to my new one Derrick was with another customer and still acknowledged that I was there without disrespecting his current customer. Brett kindly stepped in to get things started for Derrick while he was with his current customer. The entire staff in that store are extremely polite, professional, knowledgeable and easy to talk to. Well done!
The representative named Joe that hook me up with my iPhone 12 was the best he helped me save money and was such a nice man !!
Sean was incredibly helpful to me and answered any question that I had. He made me aware of the various deals that Verizon was offering. He made my experience so much easier for me than I had expected going into the store. I would certainly deal with Sean in the future and recommend other people to do so. 😀
The crew in the Claremont store super helpful and curtious.Awesome people would highly recommend
Joseph was awesome. I am technicalogically challenged. He walked us through everything.
Melinda at the Claremont store was extremely helpful and patient with me during the entire process. She made the switch quick and easy, saved me a ton of money and answered all the questions I had along the way. I left very happy and with a new phone after 5 years with the same one! I have a Verizon 5 minutes from my house but will travel the 25 minutes to go back to her. Recommend over and over and will be going back to upgrade the other two lines on the plan soon!
Stopped into the neighborhood Verizon store while travelling from out of State. Even though I’m not a regular customer or even a Verizon subscriber the staff went out of their way to help me obtain what I needed for my iPhone. Great service!
I am on a motorcycle road trip from Alabama to New Hampshire. Along the Interstate my phone slipped out of my pocket and was crushed by traffic. I walked into the Verizon store in Claremont, NH, and explained my predicament to the young lady. She was very knowledgeable and took care of my every needs. She even explained how we could erase the phone I dropped to factory settings in case by it was still alive. All in all a great experience even with my southern accent.
The team was helpful and outgoing, I was so impressed with their friendly and well informed approach
Were no able to replace phone at a reasonable price
Decent service, decent employees 👍
Switched to Verizon and everyone at the Claremont store who assisted me, from getting new phones, setting up the service, etc. were simply outstanding! Professional! Friendly! Thank you Cliff, Savannah, Matt, Brett and Joe! Personable and just simply terrific!!!!!! And no doubt the others who work there are equally terrific! Kudos to everyone! And, thank you!!!!!
Mindy was awesome! she greeted us immediately. i wanted a new samsung phone but the selection was extremely limited; there isnt much device availability due to covid delays. she was able to locate one at another location and had it delivered to the store in about an hour. she was able to transfer the data to the new phone within 30 minutes and set up another phone too. mindy was pleasant, knowledgeable, and helpful. she was patient with me and answered all of my questions. i will 100% come back for future devices!
Fast, friendly service walked out with a great phone in no time. Thanks
Great group of people. helpful and k ow their verizon promos to get. you the best deal. much appreciation to them for the help with a new phone and line
My old IPhone breathed its last breath today! So I stopped at my Verizon store in Claremont, NH and worked with an associate named Melinda, who got me into a new IPhone in minutes! I left my old phone with her for a half an hour while she transferred all my data from my old phone to the new one and I was on my way! She was professional, friendly and totally competent! The best phone store experience ever!Thank you,Tim
After numerous TERRIBLE experiences with Asuncion the insurance Verizon uses I went in store. With the guidance of the employees I was able to fix the problem and actually end up with a better end result then I could have imagined. Thank you to Savanah! As well as the whole team who helped. THANKS AGAIN!
Joe was very helpful and super fast. Very impressed with his service and professionalism.
Savannah was very professional and extremely polite and respectable. My wife and I had a very enjoyable experience today at Verizon. Savannah answered question promptly, allowing us the correct information to decide on what we wanted and needed.
Melinda was exceptional! Very pleasant and very professional. I was in and out with a new phone in about an hour. If your in the market for a new phone definitely ask for her!!
I have almost never had a good experience at Verizon, especially Amcomm. HOWEVER, Derrick went above and beyond out of his way to ensure I had great service. From the moment I walked in the store he was professional and welcoming without pushing products on me. Came back the next day and he took time after I left the day before to research my questions without even knowing if I would return! Great service, will definitely return and hope to work with Derrick more often, though Mindy was also polite and professional. They definitely changed my perception of Amcomm in the best way.
Melinda knew what she was doing and when we had problems she was as helpful as possible and patient. Very nice customer service.
Went into my local Verizon and was greeted immediately. They fixed my phone in under an hour and I was on my way
It awesome. Very knowledgeable and very helpful nice to work with somebody that knows what they’re doing
I wish they had more phones for me to choose from but they gave me a lot of free items that are amazing
Joe was wonderful! Explained everything wonderfully!
Knowledgeable and quick. 2nd time she has helped me. Three previous visits to Verizon didn’t help. This time she said it was the antena. I hope this phone lasts longer than 19 months.
Mindy and Bret were so helpful! They were professional, knowledgeable, and friendly. They helped me find the right wireless solutions for me and my family. They both stayed after the store had closed to answer all of my questions and ensure that I was satisfied with my purchase. Highly recommended!
Quite excellent customer service and attention to customers needs. They are well staffed with friendly, helpful, knowledgeable people. Even though they are often quite busy, they really work hard to minimize customers waiting times. Even when theyre very busy and Ive had to wait a bit for service, they always acknowledge me, and assure me that they know Im there and that they are working hard to get to me as soon as possible. They are very good at multi-tasking, so that when theres any delay in one persons progress, they use that dead time to help another customer. Whether Im there for some minor problem with a phone I didnt buy there or if Im there to buy a new phone, they always give great, attentive service.Ive been using them for years, and its always a very good experience. The management cares about peoples experiences there, and it really shows.They also have a good stock of accessories.Overall, an outstanding business.
Great experience. Staff was quick and helpful and friendly.
Savannah the solutions specialist was awesome! Less exciting was the fact that their technology was so slow that the whole transaction took two hours.
I stopped into get a new charger for my Apple Watch. I had forgotten to pack mine for vacation. Service was excellent.
Must say I couldnt ask for a better experience fast efficient and knowledgeable service always makes for a great day! Thank you for being so accommodating and hospitable.thanks again Mindy
Joshua was excellent, I had issues trying to open things on my new phone because I forgot passwords etc & I had an old phone to retrieve pictures from & he told me how to do it so I can have them! Very good service & friendly employees! Thank you 😊
I highly recommend going. Sean was fast and efficient and help with any problems. I will do further business with them. I was pleased with there service.
Every question I had was fully answered. I will return in the future.
Sean was very helpful, knowledgeable and got me all set up with a new phone/plan very quickly and efficiently.
Awesome service. Thank you.
I bought a new phone today at the Claremont location and worked with Sean. It was a super easy and pleasant experience. Sean was very knowledgeable, friendly, and professional. The store was quiet, very clean and organized. Hand sanitizer right at the front door. Cant ask for a better or easier experience. Thank you, Sean :-)
Melinda was super sweet & helpful. Great service provider!!!
Went there this morning, only person in store. I explained I wanted something simple and not expensive.The young lady walked me over to the $1,000. phones and explained that there was a $200. discount. Again, I explained I was not interested in anything that expensive as she continued to show other expensive phones.I politely asked if there was anthing cheaper. She started to show me cheaper phones on the other table, then walked away to talk to her supervisor, I assume, and left me standing there.Thinking she would be back within a reasonable amount of time. I waited long enough to realize I was being ignored, then walked out.I would not recommend this store for your business.
She was excellent and very helpful. I would recommend Melinda anytime
Staff here have been consistently helpful, professional and I have never felt they were pushing to sell something. They have also been honest about things that people at other Verizon stores werent.When I needed a new phone I went there for service I could trust.
Melinda was very helpful in both answering my questions in person, over the phone and again in person upon my return. Much more well-run Verizon store than others I’ve been to in other states.
Wonderful service very helpful thank you
Have to say every time I go here I get great service hate Verizon as a company but the employees here do a very good job
I really appreciated the upfront advice on whether or not our smashed iPad could be fixed. We understood the risk and cost and Matthew checked in with us midway to make sure we wanted to proceed when it wasn’t looking so good. We took the gamble anyway and it turns out he was able to fix it! A+ service.
Helped get me and my girlfriend a new phone and got them all set up. Thank you Savannah and Verizon
Melinda was very efficient and helpful today. Thank you!
Joe at the Claremont New Hampshire location was AMAZING!! He was so kind with all my questions and made my experience the best one yet! Thank you all for your knowledge, kindness and patience!
Overall five-star customer service by any and all customer service/tech support representatives at the Claremont New Hampshire Amcom Wireless outlet/authorized Verizon dealer!!!All employees from the manager down are very experienced, highly trained and provide very professional and at the same time very friendly and personable customer service and support!I have been doing all my Verizon related business there for the last eight years now, from upgrading to my next new phone each time to also owning a Verizon tablet, a Samsung fast charger disc which that Verizon outlet carries in stock, not to mention all the other cell phone and other device paraphernalia such as Bluetooths, cell phone screen covers and protective Sheaths, such as OtterBox and others, cell phone and tablet charging cords and basically any and all current necessary and optional equipment and paraphernalia to use with your current cell phone, tablet or other devices!!
I came to the Verizon store because I had started a business and needed to estavlish a business phone line. I had an idea of what I was looking to do but was absolutely clueless as to what Verizon had to offer me. I already had a personal cellphone line with them so I wanted to see how I could blend both business and personal on one device if possible. I was greeted by Melinda the moment I walked into the store and she stuck by my side for the next 3 hours working to meet all of my needs and then exceeding them. She was extremely friendly, insightful (if she didnt have an answer for me, she went and got a answer from someone else for me), polite and made the experience as smoothly as possible. I am very happy with the new set up I have and qould recommend anyone to go see Melinda down at the Claremont Verizon to get their phone and device services.
Great people, very helpful. No pressure sales. Upgraded IPhone they transferred everything over and made sure everything was good to go before I left. Derrick also Installed and registered my accessories for me.
Very helpful staff!
Chatty and helpful. Got it done instead of giving up.
Derrick was very professional and helpful in making the Verizon shopping experience as smooth and simple as possible. He provided exceptional customer service, sharing his knowledge about the iPhones and accessories we purchased, assisting with the data transferring process and answering any questions we had concerning the new iPhones.This combined with a professional and relaxed store atmosphere made for a pleasant and hassle-free shopping experience. For these reasons, I would highly recommend shopping at this retailer for all your wireless service needs.
Josh K from the Claremont NH Verizon took such great care of us! He was helpful and attentive and answered all our questions happily. It was a great experience, so we were able to get the phones and the service we actually wanted! Would highly recommend going to Verizon in Claremont NH, they will take good care of you! Thank you!
Been customers of the local Verizon store for almost a decade. Always great service and great customer service.
Not enough employees like everywhere and the manager had to come help me
Mindy was exceptional. Always smiling. Very helpful and knowledgeable. Definitely a great place to get your Verizon service, phones and accessories.
They were all awesome and so easy to deal with. Quick with solutions and easy explanations
I went into the store originally with a broken inside screen where I met Matt!! He fixed my phone and everything was great until today when my screen just stopped working! Well come to find out there was some kind of defect with my screen that Matt had originally fixed and was unaware until today so once again he made sure he fixed my phone amazingly!!!!! Thank you so much Matt u rock!!!!!!!!
Friendly and efficient! Thanks for the great service.
During the crazy, high stress, busy Black Friday afternoon. Melinda and her team was able to assist us in transferring our accounts from another company to Verizon. Looking around seeing that the store was packed with people wanting to get in on the Black Friday deals, she handled it like Pro. Keep up the good work!
She was very helpful.
We just purchased 2 s21 5 g phones. I went into the Newport NH verizon store.The girl that met me at the door. I said hello and got no response, so i proceeded to explain why i was there. She asked me where i purvhased my phones. I said from Verizon. She said with a snap that there would be a $50.00 charge per phone. That if i didntwant to psy that i would have to go to another stote. She very unprofessional. I will never go back there. I then went to the Claremont store. I met witj Mindy and she wad so nice, very helpful and told me the $ 50.00 was an opion thst they coyld charge but quickly explained that if we had to purchase accessories there would be no charge. I recommend the Claremont store to anyone and give Mindy and the store that manager a 10. Very friendly, out going and so helpful. I will never go back into the Newport store and tell everyone to stay away.
After a really frustrating hour long call with customer service trying to activate a new phone I went to the store. The associates there were able to have me out the door in five minutes and even tried to find a free spare of the piece I needed. They were very helpful and knowledgeable.
We had a great experience at the Claremont, NH Verizon store. Alexa was very knowledgeable, and helped us choose our new phones and get our information transferred to them quickly. Friendly, low pressure service and a nice package deal on accessories. Highly recommended!
Bret is the best! He hooked me up with all the things I need to take pictures of the sharks and wolfs I shoot. When it comes to cellular needs Bret gives me all the juice I could ever ask for!
Wonderful experience at Verizon in Claremont NH was hot in there today but didn’t make a difference of the service
Great customer service! Informed us of all current promotions. Thank you Alexa!
She was so great to talk tooHad great adviceWe are hoping to also get TLC tabletAs well this weekThank u for amazing service
Josh and the crew in Claremont are awesome! They migrated me from T-mobile and made me VERY happy with my purchase. I highly recomend stopping in and letting them take care of you.
Alex at the Claremont store was very helpful in getting me set up with a new iPhone ! Thank you
Great customer service and highly recommend this location. Mindy and Sales Mgr. Bret were not just about the sales, but fixing the problem first. Thanks!!
Met with Joshua he was very knowledgeable and helpful. Would definitely recommend this store.
Place was clean and well maintained, many accessories available to browse. customer service was on top of things polite and enjoyable to work with.
The experience was great. Very professional and knowledgeable about the products and services available.
I went in to store to pick up my apple watches and was assisted with set upSuper helpful !
Amanda and staff was so much help. I was 10 hours away from him and had to switch my phone service. They were efficient and made me feel at ease. Excellent customer service Claremont!
Great customer service. Made switching my phone over so easy. All around great service!
They where very helpful.
Alexa did a great job for me with a phone & tablet upgrade..plus accessories!