I understand supply chain issues are outside of employee control. I also don’t expect Sherwin Williams to take losses on the transportation of materials, however this recent 5% price jump is problematic because the only one spending more time driving to get materials is me, as their employees won’t accurately inform me of quantities at other stores. So I take their word that materials are at another store and immediately drive an additional forty minutes only to not have the material available. Just shop at the box stores, cheaper prices and same careless service without the pomp.Edit: the pricing issues and the supply chain issues are less of a concern compared to store employees being unable to accurately tell me where materials are. I was told that the commercial store had the materials I want, I drove immediately to the commercial store and they told me they don’t have it. They said I should have your employees look it up. Your employees already told me they looked it up. I’m not a random customer off the street, I’m a commercial customer for 5 years, I’ve exclusively have used your products in the five years since I’ve started my business. It’s not a problem if you don’t have the materials, it’s a problem that your staff won’t look. Spend the less than 3 minutes it takes to look it up. Again, I’m not frustrated that you don’t have paint. I’m frustrated that you have me drive to stores that you say have the paint I want and then they don’t have it, and didn’t have it. It’s wasting my time.

I have been in a few times since the beginning of Covid and Cindy has been there everytime. Mostly I go in knowing what I want and Im a simple customer. This time however I was THAT customer. Picked out a color and didnt love it, when I went back in to try to remedy it Cindy spent the time to help fix it. I was super wishy-washy but she was patient and really helped. In the end she helped me come up with a color that I now love in my bathroom. I love this store, its been great to me over the last 4 years!

They were out of paint. :(

Great place to buy paint! Plenty of selection and helpful people. Alex helped us with our paint choice today. Very personable! Look for coupons 30% off coupons are circulating. And dont be deceived by what looks like a store closed sign as we almost were. They are there!

Excellent customer service! Even the customers are friendly and helpful amongst each other. Been using this location for 3 1/2 years and never disappointed.

Most times the employees are knowledgeable about decorating and what does and does not go together. And we love their paint.

My husband purchased two gallons of paint from this location while passing through the area to use as touch up paint on our home. When we opened the paint to use it the can rim was severely bent in two spots due to being improperly removed from the machine at the store. So severely, that the can will not seal properly. Their response to fix the problem was for us to return to that store (which is a 45 min drive) and they would put it in a new can (we would loose alot the paint) or pay $5 to have the store near us put in in another can..Seriously???? This is what you pay top $$ for.? Would have given this location a 0 rating if possible....UPDATE: Its been 4 days since my phone call to this location. Manager was supposed to call me. As of today I havent received a phone call. Another example of the type of customer service you can expect from this location....

I have been coming to this store for years now and I am always so happy with the service from the team here. Everyone I have worked with is so patient and helpful. I will always come here for my paint needs.

Good service. Good value. Good product.

I have painted professionally for 30 yrs. Sherwin - Williams paints are a great product. It covers well, looks good and holds up for many years. All around one of my favorite paints.

I would have liked to actually receive the color of paint that I requested, not once but twice.

Always a great place to buy paint. Friendly people

The staff there are knowledgeable, friendly and helpful. I was helped today by David. He knew his stuff and was most helpful. I will be back.

Very helpful in selecting products and tools. Answered questions and provided guidance on preparing the surface to be painted.

They locked up before 7pm so no experience since they closed before their posted closing time.

Very nice and fast they do a great job to please your needs

That everyone who works there is so helpful, and have helped me many times!

Great service and paint selection

Staff was very helpful and knowledgeable. nothing but good experiences that this location.

Its a good shop, get just what I want Everytime

Big sale going on now thru 11/30/19. 40% off plus $10 off a $50 purchase 😁

Excellent customer service, exceptionally attention to detail, and great color matching capabilities.

Very good customer service

Good paint and very helpful staff.

Great people and great paint

Very good !

People who work there are kind and hospitable 👌

That the staff at Sherwin-Williams is very friendly and helpful!

Liz and Tom were very helpful

They are very helpful at this location.

If youre going to paint stuff these guys are going to help you

Great products and a very helpful staff.

Good loacation, knowledge people, clean store

Always friendly service.

Great advice and great products

Prices are a little high, but these guys are the experts, have the quality paints, and have every tool you could need for the job

Helpful friendly staff.

Good,very helpful people

Awsome

Great people

Only place to match paint.

The professional assistance from the staff.

Very clean store

Helpful staff

Very helpful

Knowledgeable, helpful