Horrible customer service! I would have gotten better service at Walmart. I have two more graduating and I will go elsewhere for their graduation needs. I will never use this company again.

Its been four years since my daughter graduated and these folks were very helpful when we ran into some issues with our announcements. I still remember how helpful they were and I am looking forward to working with them again this Spring with my sons necessary graduation needs. Wish there was a website that allowed us parents easier use.

This was a horrible experience! Paid $330 for a package that has the wrong time for graduation the announcements! When I called, I was advised that they found out AFTER the packages were distributed to the students! I was then advised that the correction would not be made and sent out for at least another 3.5 weeks which put us up to about 1 month before graduation!! I was only offered an apology and no other reimbursement! Fast forward 3 days before graduation and my Sons Gown is too short! he has a gown for someone 411! My Son is 58!! The Representative that was at the school even assisted in measuring him! Baccalaureate is TOMORROW and we just received the caps and gowns TODAY! WHAT A TOTAL WASTE OF TIME AND MONEY! TERRIBLE EXPERIENCE!!

They went above and beyond by coming out to our vehicle with ring sizers for my grandson

Third year in a row to have a graduate from Anderson. First year I have had any issues. They did not deliver my sons gown with the other students. Promised to remedy. Three weeks later, Monday before graduation I have to call . The woman who answers the phone, Mary Lou is extremely rude. I could not make her understand that promising the mail would get it to me Thursday was not acceptable, They are less than 5 minutes from the school. She made several sarcastic comments. Finally after myself and my husband call they deliver my sons gown along with several others to the school. Not mad about original mistake. Extremely upset about lack of follow up. Very poor customer service.

Only get two stars cause its a one stop shop. Dont go by salesperson payment explanation. After making initial payment was told I would receive an invoice for the rest in April or May. So as usual I planned to wait for invoice and make payment. Ring was done nearly 5 months ago, no invoice, just email to my wife on how to make payment. Was told today(5/1)on 4/11 remaining stuff was delivered to school, was also told Monday(4/30) they didnt mail invoice till 4/28, and now stuff has been returned to office so we have to go pick it up or pay $10 for shipping. I still have not received an invoice with todays mail already ran. Afterwards the person I talked to said I could have went in and paid earlier, told her she doesnt know the concept of time-value of money.I have/had the money but why shell out remaining $360+ for something I wont have for possibly 6-7 months. How about they change their plan and after we have everything give us 6-9 months to mail in remaining balance. I have 3 more kids going through, and more than likely grandkids later, and I will be shopping around first instead of using this place cause they are conveniently set up inside the school.

Great service providing our (4) state championship lacrosse team rings over the past decade, many thanks to the folks at GSI. Coach P

Horrible experience!! Never received ring and now want to charge me $75 for the refund!!! Customer service is terrible! Go somewhere else!!! Herff Jones won’t help either as this is a small business even though they are through them! Absolutely horrible!

Best thing ever dont go anywhere else

Offering class rings t-shirts hoodies anything your graduate needs

Horrible experience, horrible people. Do not use this company! They will rip you off!

Nice staff.