Outstanding customer service. Highly recommended.They fixed my laptop using my own spare parts, a very good deal.
Very helpful! My acer laptop arrived dead upon delivery from Amazon and they helped me reset it so I could return it with a peace of mind.
My computer was disabled due to a sudden hard drive failure. My son referred me to Cincinnati Computer Center based on his positive experience when they sorted out his desktop PC.They were able to address not only the hard drive problem but also an issue with the operating system. They explained what they had found in a way that was understandable to me (I’m not very computer literate) and explained what options I had (no pressure).They were friendly and very professional. I think the pricing was fair. It is great to do business with people you feel you can trust. I would refer them to others and I would not hesitate to work with them again myself.
The employees are very very caring and friendly. They helped me feel more relaxed.
Very friendly and great prices. Cannot recommend enough.
Great place to get computer repairs, and used system s, great friendly people here, the owner is an awesome guy, always friendly and helpful.
Very professional and honest guys here. Very reasonable prices for services. My only issue was having to call each day to see if my laptop was ready for pick up.
Good guys, straight talk, practical advice, & honest service
Greater Cincinnati Computer is professional and trustworthy. The first time I used their service I called Jim and he had his team transfer material from an older PC to a newer laptop; there were no hitches. The price was reasonable. All my questions were answered. This week, Steve worked with me remotely to reinstall my printer/scanner to work with Windows 10; he helped me with software I had installed as well. I am happy with Greater Cincinnati Computer. Since I work from home and, too, remain in contact with friends and family electronically having a place to go where I know I am listened to, which is reasonable in pricing services, and where their response is quick and professional is important. In todays quick turn around world, good tech help is a necessity.
I took my iPhone 7 Plus there to have the screen replaced that was cracked. Everything on my phone worked EVERYTHING. When I got it back the earpiece and speakerphone did not work. I put Bluetooth on and was able to call them and tell them. The tech said bring it back and they would look at it. After sitting there for about 40 minutes he tells me that this is just a defect from apple on their audio chip. That they can fix it for around another $100. After doing a little research I found out this happens when replacing the screen if you do not remove the old screen correctly. He spent time researching when I made my last calls is about all he did in the 40 minutes he had my phone. I do not recomend using this guy at all. He has no idea what he is doing and tries to lie his way out of trouble. its a shame I had so much work I would have gotten for him. My bike club is always cracking screens. I hope everyone reads this so buyer BEWARE.
Each time I have a problem, Jim can fix quickly. Genius on computers with tons of knowledge
I can not recommend these guys highly enough. I was faced with a very difficult computer issue that was very likely going to result in a total loss of the machine. These guys were able to resolve the issue and saved an expensive laptop. Without question they are now my go to computer guys!
Great service. Polite knowledgeable workers. Offers computer recycling.
My desktop computer would not load my settings on start-up. Error message stated Corrupted User File. I took it to Greater Cincinnati Computer on Plainfield Rd and they fixed it in two days. I am very satisfied with Greater Cincinnati Computer and will always use them!
We have used GCC for our needs keeping eight network computers and their server operating for a number of years now. You cant go wrong with these guys. Dependable and a good value. I havent found anyone better, but I dont need anyone better!
Great local business. Very nice people and handy location if you live in the Kenwood or Deer Park area. Right on Plainfield Rd with parking in front. They can fix your computer and they even do house calls.
Best and most knowledgeable computer repair and consultation in Cincinnati. Mainly Windows operating system they do work on Macs as well. Ask to speak to Jim.
Great service! Highly recommend!
My hard drive went bad. Took it in Monday and it was repaired and improved with a Solid State Drive the next day. Friendly folks and the price was very nice. I am writing this on the very computer they repaired and man is it fast. Highly recommended especially if you dont want to deal with all that sales pitch at the chain stores.
They do great work. Get the job done.
These guys are awesome! Aside from the thorough computer work, we love to see Bella the dog! 😊
Had two hard drives that quit working and needed the data off of them. GCC was able to get the information for me in a couple days time which was a life saver. I originally had these drives at M-Center whom was unable to get the data and their solution was that they were going to send the drives out which also required an enormous deposit.
I love this business!!! In todays society it seems like excellent customer service is hard to find. Well not at Greater Cincinnati Computer. I have used this business 2 times in the last couple of years and have been extremely happy both times. Jim and his staff are very knowledgeable and will get your computer problems solved quickly and all for a great price!! RUN dont walk if you are having problems with your computer. You will be very happy that you did!!!
Ready to handle any computer need!
I work as the IT guy of a small company.We had a serious hardware failure on the computer we use for our daily business (shipping, cc transactions, etc.) when the hard drive broke.These guys were great, they got the computer back to us in two days and had all the old programs re-installed.They really took the time to understand our small business needs and get us the service we needed in a very timely manner.I would recommend these guys to anyone looking for excellent computer repair, customer service, and a speedy turnaround time.
Our office has used Greater Cincinnati Computer for several years and we have been impressed again and again by Jim and Steves technical skill, knowledge, and responsiveness. They have recommended several upgrades that have streamlined our processes and made things flow much more smoothly. No other IT provider we have worked with has come anywhere close to the service we receive from GCC. They are always available when we need them and are efficient and cost-effective in the solutions they offer.
Computer was barely running lighting fast ..service was great..very affordable compared to others. ..only people I trust with my data.
I had some older laptops that no longer worked and decided to give GCC a try since I drive by this shop regularly. They did a fantastic job reviving these laptops and I received excellent honest service at a great price. What a great business for this community! Thanks
This is the only place I will be going from now on. These guys went above and beyond. I was so impressed by their honestly and work. Thank you Matt!
Friendly and helpful computer repair shop. They fixed my samsung laptops broken power connector for a great price.
These guys are life savers. Fast, efficient, and fairly priced. Saved my ass a couple times now.
Great 😄 shop and 👍great work
They do not know what they are doing. Just be extra careful dealing with such $%$%$%$ kind of people. They will damage not fix your computer
Best computer service in town.
Great guys. Fixed my computer that day.
Great service
Good people
They contacted me about a stolen laptop and broke my password for the thief anyways.