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Montgomery Cyclery Western Hills
3301 Westbourne Dr, Cincinnati, OH 45248, United States
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Montgomery Cyclery Western Hills
Comments
Ch
Review №1

This location of Montgomery Cyclery is very clean and organized. We were looking to purchase bikes for the family and had budgeted for this large expense. We were disappointed to see that their selection was limited. There were far more kids bikes than for adults. The adult bikes on display didnt have much variation in the style, design, and color. We were permitted to test drive a bike in the parking lot, which is one of the reasons we want to buy in person instead of online, but we didnt see much that interested us. They had a good selection of helmets, tools, and biking accessories. When we asked if the one bike we liked came in different colors we were told that what we see is what they have and that bikes are in high demand right now. They couldnt order a different color or even a different bike. It seems we just chose a bad time to buy bicycles. My wife found a larger variety online and decided to try having one delivered. Its a nice shop and we will likely try shopping here again later in the year.

Br
Review №2

Andrew was very helpful and patient with me. He showed me how to use the quick connect wheels and allowed me to practice at the shop. Im still learning but very happy I dont have to purchase a bike rack. Took my new Jamis bike out for a spin right away. Struggled with the quick connect rear tire, but figured it out. Im sure Ill get better at it with time. Looking forward to a bike ride tomorrow.

Se
Review №3

I have bought two bikes here so far and the staff is always helpful when you come in and need anything.

Wi
Review №4

Its great when you feel at home in a bike shop!They took care of everything I came in for and gave me tips on bike maintenance. They were willing to stop what they were doing and put my bike in the stand for inspection. Very friendly staff and calm environment.Ill be back soon!

St
Review №5

Got to give a big shout to Andy, I went to this location specifically due to them having a bike I wanted. He was patient with me and allowed me to look at multiple bikes. Even went to the back room to find the bike I wanted. Love the bikeThank you!

Jo
Review №6

I went to these guys for a bike tuneup earlier this year. When I picked up my bike it made a clicking noise when I pedaled it. I brought it back and indicated that it didnt make the noise before the tuneup. They told me that it couldnt have possibly been the adjustments that they made, and it was more likely the lower bracket or a set of bearings.So, I left the bike with them and they called me a couple days later. Good news, it wasnt the bearings or a lower bracket, it was actually something that was out of adjustment. They charged me $50. I explained that it didnt make that noise before the tuneup. They once again assured me that it wasnt possible that they caused the clicking noise. So, rather than fight with them, I thought I would post a review.I also made a decision to buy a very expensive bike somewhere else.

Ki
Review №7

The experience with this particular cyclery was horrible!!!!!! Not only did they not fix my bike, they had it for 3.5 weeks. I had to call after the date given the bike would be ready. When I called, they told me the bike was not ready. Furious I told them I would be to pick up the bike. The story regarding my experience is way too long for this platform. ALL I CAN SAY IS THAT I WOULD NEVER TAKE OR RECOMMEND ANYONE TO TAKE THEIR BIKE THERE FOR ANY KIND OF REPAIR. THE WHOLE EXPERIENCE WAS DEPLORABLE!!!!!!!!!!!!!!!! I GAVE 1 STAR ONLY BECAUSE I HAD TO TO POST!

Ri
Review №8

Best bicycle shops in town. Always great selections and knowledgeable staff. If they dont have it theyll get it quick for you.

Wa
Review №9

Helpful staff.

Information
6 Photos
9 Comments
4.2 Rating
  • Address:3301 Westbourne Dr, Cincinnati, OH 45248, United States
  • Site:http://montgomerycyclery.com/
  • Phone:+1 513-574-1305
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:12–6PM
  • Tuesday:Closed
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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