I’m one of the happy customer for this location. I been buying since last twenty years ever since the store was in the other shopping center.Today, I happen to stop by to pick up some cleaning supplies for my business and miss Wanda was very helpful. She was friendly and knowledgeable. I used to buy few items from the Home Depot but after two bad experiences in the raw with the customer service I have chose to spend my hard earned money at the big lots. Plenty of parking, verity of items and the most good customer service urges me to shop more often here. Thank you Wanda.
Nice clean location plenty of product on hand and actually a couple of employees in the store
Friendly staff greet you as you enter store
Clean, beautiful furniture..team member Wood is so sweet and helpful!!!!
Online it said they had 3 of the couch I wanted in store but when we said something the woman told us that was a mistake. So they need to keep up online as they do in store about what they have because we were planning on going to pick up the couch. Other than that I am OK with going there. They have some nice things in store.
Incredible deals! The store is nice and well organized; wide isles!
Like shopping but they need to invest in motorized wheel chairs they would get more people.
Had really good Broyhill furniture.
One of my favorite stores.
Good deals found some nice things for my patio big lots card helps me save
Great place to shop and nice people
The furniture workers there are lazy and lie and we had cash a truck and you just lost out on 1,300 cash. You told us you could not sell the item on floor or order it. But... a couple came in and you did order the same one we just wanted to buy. We walked outside and they couldnt believe the way you all treated us. So they said after they heard all of it.. I cant say.. but when it comes to you all 2 people saying different things about the item . It says,100 off .. for labor day. You said no to everything we asked but did it for the couple. Just trust me the people who are were there saw how you treated us. I will say THANK YOU BUT YOU LOST 1,300 & WE HAD A TRUCK.. SO NO USE GOING TO MANAGER..WE THANK YOU AT LEAST NOW WE KNOW WE NEVER BUY FURNITURE AT YOUR STORE. I WILL SAY THIS. YOU NEED TO HIRE WORKERS ...WHO WORK AND NOT RUDE AND COMPLAIN THEY WORK THERE. BUT GOD BLESS AND WE DO APPRECIATE YOU FOR NOT YOUR BUSINESS. WE FOUND WHAT WE NEEDED AND BETTER AND RESPECTFUL PEOPLE. FAR AS REST OF STORE ITS OKAY BUT PEOPLE WHO WORKED IN THE FURNITURE DEPARTMENT.. THANK YOU. YOU LOST 1,300 + BUT YOU COULD HAVE MADE DOUBLE..THE COUPLE CAME OUTSIDE WHO YOU ORDER THE SAME ONE . THEY SAID THEY SAW AND HEARD ALL. SO THEY APOLOGY FOR YOU ALL. I TOLD THEM ITS OKAY. HAPPY LABOR DAY & THANK YOU REALLY.
It was great to go. I got what I wanted. And they were very friendly
Clean, beautiful merchandise, and the people are awesome!
Store was very clean staff was super helpful will be shopping there again
Its nice to have a local store near where I live. Prices are just right and have all the essentials that you are looking for. Open isles and easy viewing of products. Almost all the items are placed where they should be employees keep the floor and shelves clean of dust and their furniture section has a lot of variety and colors to pick from.Grab a there big lots rewards card because it comes in handy with great discounts and offers
Great place for great deals! I always find a bit more than I set out to buy but that is not a bad thing!
Great store, clean, organized, and staff helpful. The gifts we bought were great kids will love them. It was worth the trip from Roanoke.
I like this store you can get furniture and other things at a good price
This is a large, well stocked Big Lots location.Lots of end of line items to be had at bargain prices. As well as kitchen, home and electronics they have a good selection of foods items too.The furniture department is great! Very cheap and the selections is good. One thing, they dont have a direct delivery option. They work with a 3rd party person who does not work for Big Lots.
Big lots was clean. Lady that checked us out was very nive. Also something was priced wrong and manager fixed it with no problem. Only thing is prices are to high on alot of things.
Stuff there bought it. Thanks
Youre so helpful
We got our entire living room suit from here and we are in love not only with it but the price we payed as well. We also purchased our bed and chest of drawers here which were the exact same ones we liked from a furniture store and paid around $300 less for them. The only down side is delivery is not included with purchase.
They have a lot of things at a reasonable price
Very clean and organized. Great prices. Very good service.
Nice store. Friendly cashier!
Everybody was so nice and helpful found everything I was looking for
They have great deals, from makeup & self care/hygiene products, to styling wands & etc. they have great deals on electronic accessories. rhey have great deals on just about everything. bathroom decor, household decor, bedding, rugs, curtains, and even furniture. i love big lots! :) &they also offer a fee-free membership card. :)
Back to school time so things are limited or out of stock. Found some Halloween things but the prices were a bit too big to be considered for purchase.
Nice store, friendly and helpful employees. Recent remodel makes shopping there easier than before. Furniture and other hardline items are compatible with most of the companies that I have shopped at including on line and you can inspect the merchandise before you take it home. While On line orders that arrive damaged are replaced the vendor doesnt want the damaged items returned so you are stuck 😡 with getting rid of it. We enjoy shopping at Big Lots
We have bought couches, dining rooms tables, bed clothes, etc and we love shopping here. Amazing price for the quality
Good prices.
Associate was very helpful and willing. It was a older gentlemen that was exceedingly kind and you could tell he wanted to help. Though we didnt make a purchase and probably wont in the near future it was a nice experience.
Sometimes there home decor is subpar. Maybe COVID-19 has there inventory a little diminished.
Something for everyone. Good price points.
Clean, well stocked, good prices for the most part, and friendly staff.
Has what I need
Relatively clean and nice service. One of the better big lots stores I have been in.
Wow!! Much improved over the last few months. Good items at good prices. Nice clean store. Well organized.
Love the recliner that we got. The staff were very friendly and helpful!
Young lady was very nice, customer service was good!
Helpful and friendly staff will assist you in whatever your needs may be. The store is clean, orderly, and well organized by product type. It only takes a few moments to get your bearings and then youll be able to navigate the store as though you worked there. Prices are always lower than most of their competitors and with a much larger selection than you would probably think. I definitely recommend joining their Big Rewards program. The program is free and every third purchase you make gets you a $5 discount on your next purchase. Not to mention that there are several other rewards and ways of earning them that you would be foolish not to join the program if you are planning on shopping there more than once.
Check out the Big Lots in Christiansburg if you need to buy your campus essentials! I’m an Influenster and went shopping there! They have a huge selection of items. I bought my kitchen essentials from there. Super happy they have marble pots and pans! I received this product complimentary for testing.
Alot of good quality items at good prices
High prices, and the discount card doesnt work. I told the cashier and she said well it should be working.. what good is that.Have no baby items available, no ribbon, no food coloring, no qtips . Wasted trip, purchased a few items and payed more than the grocery store. Wont be back, staff are grouchy and not helpful Save money and time dont get it here
Yep, definitely some different stuff here. Cool
Definitely looking better inside. Like a real retail
Love shopping there great prices and they have a lot of nice things for real cheap
Make sure theyre card reader to pay for purchases are working right with the food stamps card!
The store is clean, and organized pretty good. Store assistants were pleasant and helpful
Selection is iffy
Good experience most everything they have is well priced
Greatprices
Very interesting.many products of mediocre quality. I liked their fake succulent items.
We almost never go here anymore. The prices seem higher than the competitor. We did purchase a couch here for a good price, but it only lasted a few years - and we didnt have young children or pets at the time so it should have lasted far longer than it did.
It was nice we bought furniture at big lots and the staff were nice great leasing progam one dollar down the only thing I dont like theres no furniture delivery
I bought a couch and loveseat on clearance from here with the progressive leasing they offer. If you do this you have to pay more than the payment amount each payment to get it paid off with no intrest. I had it delivered which the guy that delivered it tore it up and treated it as if it was big box of trash, he did it buy himself and acted like he was on drugs. I was told they no longer use him for deliveries which is a good thing. Big lots didnt send the legs to the furniture and I was never able to get them. I had to end up selling the furniture because my 1 year old grandson kept hurting his head on the arms of the couch because you could feel the wood when leaning on the arms and the pillows would slide off. They do have some good furniture I just picked a bad set 😞.
I find myself shopping here more and more, they tend to have decent prices and a pretty good variety of merchandise, bought a couch, chair and love seat almost two years ago and for the price and quality Im happy and will definitely continue to shop here in the future.
Great store, and clean. Lots of great bargains
They have a lot of nice things for Spring
Big lots has uped there game
Lots to choose from especially when shopping for shopping for household items, toys, or shelf stable groceries. Friendly and helpful staff. Nice low prices. Fun seasonable items!
Great store to shop for last minute items
Love the staff and the home decor
Good selection, alright prices
Changing stock makes shopping here difficult. Go back a week later, and it could be a whole different store.
Always a good time for me. I find great things at great prices. Always!
Very frendly and very helpful
You get very good deals
Our desolate last grip reminder of K-Mart
Great prices with the usual merchandise but also some quirky and different things, especially in the food section that we often enjoy.
No delivery service and the 3rd party they reccomend doesnt follow through.
They have some great deals.
Good prices friendly people
Cheep items!! Not well built 😕
Great place to shop. Clean. Good prices too
Very nice clean store and easy to do business with. Deb at Vinton store was very nice and helpful.
Very clean
The prices of very reasonable and it matches the quality of the item that you are purchasing.
I always find something unique to try when I shop there.
Best service I have ever received!
Great place to shop
They are to high and dont like how u cant see the prices as the cashier is ringing the items up, to small on credit card screen.
Decent prices, but you get what you pay for on certain items. While getting pretty good deals on others.
Nice clean store and well stocked.
Always love going here they have all kinds of different stuff all the time i could definitely get into trouble shopping here
Great deal on puppy pads.
I have shopped at Big Lots for many years and always will. Great prices and you never know what great stuff theyll have.
That have what other store dont have sometimes. Some good prices. Some not so good prices.
Love Big lots...favorite place to shop
Need more staff
Many practical items in a large but not too large space.
Prices are higher than they used to be. Can find a lit of stuff here cheaper at Walmart
Found almost every thing. Cashier was very nice
Clean store under stocked, but staff are friendly and helpful
Not the store I remember it being.