user
Curacao
5459 Philadelphia St, Chino, CA 91710, United States
Appearance
Curacao
Comments
Cr
Review №1

Mena LuisHe was so tentative, and kind. He knew and answered all my questions. Great customer service.

Go
Review №2

Dennesis Guillen, excellent care with us. She explained All the steps on how the paying works. 5 out of 5 stars.

Mi
Review №3

Came to this store and the staff are very helpful, Kimberly was a great assist 🙏🏻

Id
Review №4

I recently applied to credit at the store and was helped by Esperanza whos in credit. She thoroughly explained how sub accounts work, explained credit shield very well, and helped me get a 0 interest sub account for a bundle on a tablet! If you want to open an account and also want your questions answered with professionalism or get the best advice, go to Esperanza in Credit department Chino.

Fa
Review №5

My daughter took me to this store, and it’s my first I’ve been here. the staff are very friendly. Miguel in fashion dept. is very helpful and assist me to apply for store credit, he explain well

Ev
Review №6

It’s a very big, clean, and beautiful store. I was there to buy a treadmill. I found one I really liked and wanted to bring it home. I drove my truck to the store. I was determined to buy it. I patiently waited and continued to wait. NO ONE asked if I needed help. I left very disappointed. I will not be returning to the store. I wonder how they stay in business, with their awful customer service. ☹️

Ya
Review №7

Lissette campos is very helpful she helped me a lot she’s very polite thank you! 😁

re
Review №8

Lasseter Campos has gone behond the call or duty for me I wish still people left like her that care for the costumer and after i take care of my payments Im going to come back again n purchase only from her

Al
Review №9

The customer service was great! Ileana and Miguel helped me and my father with our purchases, they were amazing

Jo
Review №10

Went in looking to buy a lap top and left extremely happy. Jaime was very helpful and friendly every step of the way through out the whole purchase. Definitely will be coming back again!

Ch
Review №11

Had a great experience being helped by Lissette Campos she was great helping us out throughout the whole process to find what we needed shes an expert! Would definitely come back to her in the future.

Ya
Review №12

WHO EVER ASNWER THE CALL AND TOOK YOUR TIME TO SEE IF THE PRODUCT WAS AVAILABLE IN THE SORE, THANKS 😊 I GIVE YOU ⭐⭐⭐⭐⭐ FOR YOUR TIME.SOMEONE FROM ANOTHER STORE CALL FOR ME.I AM NOT HAPPY WITH THE COSTUMER SERVICE AT THE STORE..TODAY I TOOK MY TIME TO SEE THE PRODUCT ONLINE, BECAUSE LAST Week I WENT TO THE STORE, AND I ASK THE WORKER CAN YOU PLEASE ASK SOMEONE TO HELP ME, I NEVER SAW HIM CALLING ANYONE TO COME AND HELP ME, SO I LEAVE THE STORE.MY DAUGHTER JUST GOT MARRIED 💕 AND I WAS LOOKING FOR A DOOR BELL CAMARA FOR A WEDDING GIFT 🎁VERY DISSATISFIED WITH THE VOSTUMER SERVICE.

Ga
Review №13

Lissette Campos was very helpful!! She made my experience here sooo great! Definitely recommend asking for her. She is so nice and helpful.

Ca
Review №14

My name is Carolyn, and I am pleased to acknowledge that Edith -An Avani Representative at Curacao in Chino, California is Absolutely Awesome...She is a friendly and professional sales Rep...Edith has made my visit to Curacao when she is there ...very pleasant ...Her attitude is the making of an Achiever to go beyond to make anyones visit rememberal...The Best...

An
Review №15

Carlos Ruano help me get a pre built tower and was very helpful when it came to explaining things and was very fast at his job. Very kind person too 👍👍

Jo
Review №16

I went in to look for a replacement speaker and Dennesis G. Was very helpful in helping me find a speaker that would fit my needs.Even though it was very close to closing time at the store, Dennesis Did not hesitate in ensuring that we found the right speaker. I was also very excited to find out that they were able to price match the speaker that I wanted at a lower price to Amazon. Great customer service! I will definitely be coming back!

se
Review №17

Cool place with lots of different gadgets, but only 1 cashier, not a great experience

Gr
Review №18

I went in looking for new makeup and the associate in the make up dept. recommended me all the products she thought would be best for my skin type and even taught me how to properly use the products. Its been two weeks and my skin is significantly better. Thank you so much!!

Ka
Review №19

I was helped in the jewelry Department by Virginia. Very nice! Very helpful!

Br
Review №20

Great service Lasseter Campos was very friendly and helpful 👍

Cr
Review №21

Lissette campos was very helpful & friendly very happy with her service

Da
Review №22

Place almost has everything you need! C.S there is friendly and knowledgeable

Fe
Review №23

Carlos Ruano help me out so much. For me personally I feel like he should be a manager. Always happy to buy more stuff with his help!

Ra
Review №24

Good customer service from Jaime Rubio when I went to get my new tv, I recommend to buy all your stuff in this store curacao in chino

Bo
Review №25

People were nice, friendly, and gave me the best deal.

An
Review №26

Great.. service is a Lil slow but there very helpful

El
Review №27

Lissette Campos provided excellent service!! Helped me out so much!!

Ro
Review №28

Amalia B. Is awesome!! She helped me look for a toy for my brother once when I was confused on which one to get for him and plus I spent a good sum an it wasn’t even over my budget so I thank her for that plus she was really nice to me. I def recommend her she really made my day

Mi
Review №29

Had a very good experience at the Chino location with the help of Lissette Campos buying our play station 5 and XboxDefinitely coming back !!!!

Jo
Review №30

Like everyone else in this crazy world trying to find a PS5 elsewhere with no luck of finding one, I was told by my co-worker that La Curacao had it. I was skeptical at first because you cant find it anywhere....To my Biggest surprise, I actually went to local Chino La Curacao and by Luck I spoke with Carlos R. and he made mine and my sons day! He was able to sell me and my family the elusive PLAYSTATION 5 with a bundle pack. I am so glad I was able to get it from La Curacao and the very helpful associate Carlos R. Thanks a million for the awesome customer service as well. I highly recommend him and this store to anyone.

ul
Review №31

I am honestly very happy, that my shopping went really easy because I found exactly what I wanted. It was in the department of jewelry and cologne this young lady named Andrea helped me find exactly what I wanted. It didn’t take long I had asked her exactly what I was looking for and she gave me three options, for the three options I found the one that I wanted. She was very nice and kind, she wasn’t rude at any time, she was helping me step-by-step and showing me what is the best items to buy. She has been by far the best clerk I’ve ever spoken to and I give her a 10 out of 10. she did not waste my time and she was doing her job 100% . The only reason why I will keep shopping at Curacao is because of her. Thank you Andrea

__
Review №32

Went to go buy a mac book and Dennesis Guillen was very helpful in helping us get things set up. She did everything she could to help us get it

Ca
Review №33

I flew in from Philadelphia and was looking for a gift for a special someone. I had never been to this store ever in my life. This store reminded me of a Costco/best buy and I felt so lost. I met a girl named Enya in the fashion department and she was the best! I was walking around the store and she came up to me and asked if I needed help. She was so caring, kind, and new exactly what I needed. So many workers walked straight past me, but not her. She was the only one to come and ask if I needed help. She helped me purchase the perfect gift! I wish everyone at that store was as kind and helping as she was!! If I am ever back in the state I will definitely come back to visit this store! I had such a great first experience.

An
Review №34

Lissette Campos was very helpful and explained everything with detailed information

Da
Review №35

Thanks Jesus Alvarez for helping me on my purchase. Was super helpful and attentive throughout my whole visit. Helped me find the best bang for my buck, people like you make a difference from having a bad shopping experience to a great shopping experience. Once again thanks for everything 🤘🤘

As
Review №36

I really enjoyed my experience at Curacao. Calvin was so helpful and made everything transition smoothly. I would definitely return for future purchases. I highly recommend Calvin and his helpful advice for anyone buying electronic items. We are happy with everything.

Mi
Review №37

Dennesis Guillén was very helpful. She was very attentive. She also did everything to help me out with My price matches. Thanks so much Dennesis 😀

Ma
Review №38

Curacao is the best place if you want to get approved for credit ! They’ve got some great deals and if you find something at lower price from another store, they price beat them! Love Ileana and Yohana from the furniture dept! Chelsea from fashion department is also a great! Thanks for all the help ladies ! Will definitely be coming back

Ki
Review №39

Jaime Rubio Very good sales

Al
Review №40

Thank you Patio y fabiola for your motivating great service

Br
Review №41

Loved the customer service given to me by Nayeli and crystal, so helpful and kind!

di
Review №42

Thank you Faviola cervantes from mobility in helping us to get the right computer great costumer service

An
Review №43

The store is great. The sales people were nice. Had the chance to meet the store manager too and she was very helpful and nice. Truly amazing customer service. Great experience overall.

SA
Review №44

Friendly and knowledgeable staff; specifically in the electronics department. I love the fact that they offer price match + an additional 10% off against major competitors such as BestBuy, Amazon, etc. Additionally, they’ve approved me for credit and 0 interest for 6 months. Highly recommend this place.

Na
Review №45

I went in few days ago to purchase a tv I was approached by a sales rep Jaime R. He made my experience very easy, answered all my questions, & made me feel very comfortable. Overall I’m very satisfied with my store experience. Will definitely come back to shop here.

Je
Review №46

Carlos Ruano was extremely helpful with my credit purchase. I will definitely be returning for future purchases.

Do
Review №47

Dennesis Guillen that was a great expierence buyin the iphone that was a nice customer service thank you

An
Review №48

I came in with a few questions and some of the workers there didn’t answer my questions fully, but one of their younger employees named Moises was extremely helpful and answered all of my questions. The experience I had with him should be standard that all of their employees hold. That boy deserves a raise. If you’re reading this, thank you, Moises, I really appreciate it.

An
Review №49

I like to come to this Location of Curacao because of the good costumer service that I receive every time I had the opportunity to be assisted GILBERTO RODRIGUEZ, he has a good attitude every time I come to the store, he is patient and knowledgeable about the brands that they sell and always is willing to help.

Su
Review №50

I just wanted to say that I am very pleased with Curacao staff, they’re are very friendly, helpful, and kind. A special thank you to Maritza Mora who works in the Credit Department. She’s always been very helpful towards me whenever I had questions or concerns. I definitely recommend if anyone is in need of help regarding your credit status, reach out to her.

Cl
Review №51

Great service thanks to lissette for everything the help was great !!! 😇

Do
Review №52

Dennesis Guillen was very helpful and she had very good customer service thank you Dennesis for your help.

Ju
Review №53

Such any amazing service back for day two now open up my account and got the Xbox s thanks to lissette campos!

Ch
Review №54

This store has a lot of great products in stock compared to other department stores. I Went in on 3/18/21 to pick up a gift for my girlfriend and I was helped by Enya D. She was able to help me out super efficiently and really made it extra easy for me to choose the most perfect gift; I couldn’t have thanked her enough! Thank You!

Ni
Review №55

I came here looking for furniture for my home and Dennesis Guillen helped me. She was so super helpful and very pleasant to work with! She made me want to buy from the store because of her customer service!!Thank you Dennesis! I will enjoy my new electronics!! And I will be back to give more business!!

Ma
Review №56

Lissette Campos was extremely helpful with my first purchase at this Chino Hills location.

Sa
Review №57

Today I went to Curaçao in Chino, CA.I went to the travel services, David, Santiago helped me he gave me an excellent polite service. He went beyond and above his customer service skills, to help me get the airline tickets I needed. Thanks so much David Santiago, for such great customer service.

Os
Review №58

Gilberto Rodriguez, gave me an excellent service helping me find better prices and what i was looking for with alot of kindness and patient, I have a lot of time being a client of curacao and I always look for him to help me because he is the best, thanks Gilberto.

Al
Review №59

Loved the customer service given to me by Lissette, so helpful and kind!

Ra
Review №60

I came in with some questions and the employees there didn’t give me answers but when I talked to one of the employees on the younger side he was very helpful and reassured me that my questions had and answers and he helped me find what I was looking for he was very attentive and definitely helped me out how I feel I should be helped our every time I go there, his name is josue. I definitely think he deserves a raise for how hard he works to give the best experience he can to every client he gets because I wasn’t the only one he helped our. If you’re reading this thank you Josue !!

ma
Review №61

Ileana Girón is an awesome sales person we always go with her to purchase she is amazing knows what she is doing always friendly and nice with us treat us so well every time we did it the store. We have been customers since 2015 on my husband account and we just go with her.

Xi
Review №62

Carlos Ruano was such a great help. He answered all out questions and was very thorough on details. Definitely recommend coming here. He’s available in electronics! 👌🏻

Ed
Review №63

I was in the fragrance section and this very nice employee named Andrea help me find the perfect perfume. It was exactly what I was looking for. She was extremely helpful, polite, and sweet. I definitely will be going back to buy more cologne and perfume from her!

Gl
Review №64

Very friendly gal dennesis guillen quick to help great customer service

Be
Review №65

Like most things, Curacao isnt perfect. However, over the years, Ive spent many $$$ on a variety of items - big & small. This past week, I was going to buy a new mobile phone online and thought Id check with Curacao first before I hit the buy now button on Amazon. As it turns out, it was the best choice. The two sales people, Calvin and Gilbert were extremely knowledgeable about both Android and Iphone details. Better yet, they provided me with a lot of information I didnt know prior to my research. Very satisfied with the purchase.

Ma
Review №66

Good funiture selection. Its not easy to get credit there.

So
Review №67

I went into the credit department and let me say that the service I received was amazing. I would especially like to acknowledge Miguel for his great customer service!! I would definitely ask for his assistance next time I come.

Pr
Review №68

The first time I came I waited an hour to be helped. The employees there see you and turn the other way knowing you need help. The employees at the entrance are pretty clueless. I thought giving them a second chance would work but it was worst! They kept me waiting for over an hour to purchase a computer. Not only did it take them forever to process the laptop transaction but they forgot to give me an item I paid for! Than they were so inconsiderate about me having to drive 45 mins just to come get it! Don’t buy anything here it even takes a manager over 30 mins to come assist. Their service all around is a nightmare. If I can give them any less than a star I would. Never coming back to this location again.

An
Review №69

This store is phenomenal! The GM was so kind and explained things in a way that didnt make me feel like I was getting scammed, rare to come by. The great service made it worth the drive from San Bernardino

Jo
Review №70

Went in for a dryer because mine just happened to break down on me today and received excellent help from Jaime Rubio! I would definitely recommend having him assist you with any of your purchases! (:

Cr
Review №71

Carlos Ruano attended us very well and in a very professional manner and he was even able to help us decide on a very good offer for a tv. Very satisfied with his assistance and in shopping today.

Co
Review №72

Two weeks ago, my husband and I were christmas shopping, and we went to the fragrance department. Andrea, (the one with dark hair and tattoos) was VERY helpful, nice, and rang my husband and I up with ease. She helped us pick the perfect presents for my friend, and was very patient with me as i was wanting to smell a bunch of perfumes to pick the right ones. She had conversations with me, cracked some jokes, and 10/10 had the BEST customer service. This isnt the first time shes helped my husband and I out while there, shes helped us apply for credit with ease, and always answers our questions. She is one of the best workers there honestly. Shes one of the only ones that help us out every time we are there, and we are there a lot since its by our house. Andrea is great, a great person, a hard working person and has great customer service!! I always enjoy coming back and seeing her! Thank you Andrea for all that you do!

Dr
Review №73

I had such a good experience at this store and all thanks to Enya I found exactly what I was looking for. She really took the time to help me find the perfect perfume for my date night. I’d come back and recommend my friends!

Li
Review №74

Well I guess Im one of the lucky ones who visited this location because I got customer service. The way it should be done, I have to say there is not enough people like Amalia B. In the customer Service industry. I will definitely recommend my friends and family to come and shop here in the Chino Store as long as she is making a difference I know there experience will be great. Thank you for your help and Hard work.

Mo
Review №75

This store has good customer service as help was offered to me as soon as entering the store! Employee Ruben helped me with what I needed and gave me multiple options! 5 stars satisfied.

Lu
Review №76

I had a few questions about my credit with curaçao. I went in and was helped by Maritza. She was very helpful and pulled up all my information.she answered all my questions and explained everything I did not understand. I’m was very satisfied with her customer service and will ask for her next time I come in.

Mr
Review №77

Mark was the representative who helped me. He was very helpful, awesome customer service and polite. He made my transactions a lot easier due to his excellent customer service.

Lo
Review №78

Happy with the customer service. This lady named Ileana helped me find everything I was looking for and made the purchasing process a lot quicker. Ill make sure to comeback.

fa
Review №79

Juliana gave me great customer service will definitely come back! She was very helpful as well answered all my questions.

Br
Review №80

Dear Curacao, I want to let you know of the wonderful, professional, knowledgeable service that was rendered by Ms. Alexandra, she was SUPPER, SUPPER helpful. Her knowledge helped me make the best selection of the items which I needed. She is differently an asset to have on your team.I wanted to make sure she received a BIG FAT 10.0 not a 5.0, because she is worthy, ELECTRONICS, is not just for the Men to sell, because she speaks volumes for WOMEN. Thank you, BrendaOrdonez, #ZFAHFMT 🤗

ju
Review №81

Alejandra helped me apply for Credit. Very helpful. Explaining everything as we went aling. Thank you very much

Ad
Review №82

I enjoyed my visit and was helped by a very well trainer and knowledgeable employee named Lasseter Campos. Appreciate the great help

Ch
Review №83

Chelsea was very nice n helpful, I went there to buy some makeup, She went out of her way just to certify me on some make up that I needed, I will go back to pick up my concealer that I actually went through four and didnt have I left my name and number for her so she can call me when its in,Very Sweet Young lady🙂

Je
Review №84

Fabiola help me out with my purchase and very friendly customer service.

BA
Review №85

Thank You Calvin in the cell phone and personal electronics department! Best customer service ever! I’ll be back!! Thanks Again!

Sa
Review №86

Really good, nice customer service 👍

Le
Review №87

Gilberto Rodriguez helped us today at this store. Very good customer service. Excelent service.

pe
Review №88

Thanks to mark i got to go home with a new stove such a nice and positive guy thanks again

Ch
Review №89

Great customer service, Amalia Bernal youre the Best.

Re
Review №90

There prices are low, they help you with youre purchases, low monthly payments, you can buy what youre family needs in the USA and have it delivered in Mexico, Central America.

Ed
Review №91

Very satisfied with this purchase especially with the help I received from Gilberto Rodriguez he was very knowledgeable about the product I was looking for he explained everything very thoroughly I will definitely recommend my family and friends to come shop here and ask for him personally very satisfied with coming into the store rather than buying online

BE
Review №92

Andrea was great she helped me pick out a perfume and found the perfect cologne for me friendly and helpful..

Ju
Review №93

Doug and Mike did an amazing job on my tv. I definitely recommend these guys if you want your TV installed thank you Curaçao pros

da
Review №94

Customer service was great. The store Manager was very kind and very helpful. Definitely will shop there again!!!!

Gr
Review №95

The staff here is cool 😎 I needed an ipad air and I was in and out and even got to use $100 bucks towards it bc I referred someone a while back.

Se
Review №96

My parents and I were helped by Carlos Ruano and I was really happy to find that he knew what he was talking about and didn’t feel like he was cheating me. The store is really lucky to have him!

Je
Review №97

Came into chino, looking for a gift for an admirer that I have . Enya Diaz and Faby from kul was very attentive and helpful. They knew exactly where to guide me on getting the perfect gift 🎁 I even would want to take them to work with me. Of great there customer service was definitely coming back ! Awesome job ladies.

Ar
Review №98

Demetrio and Mike did an excellent job installing my new tv, they were fast and left no mess in my room. I also want to say that they were very polite and courteous they offer service with a smile. 100 % satisfied with their work!!!

Pa
Review №99

Mark and YohanaExcellent customer Serviceefficient and very kind and helpful great Service.

Ev
Review №100

Faustino is a really good help. I was able to find what I was looking for with no problem thanks to him!

Information
100 Photos
100 Comments
3.9 Rating
  • Address:5459 Philadelphia St, Chino, CA 91710, United States
  • Phone:+1 909-628-1919
Categories
  • Appliance store
  • Department store
  • Car stereo store
  • Cosmetics store
  • Electronics store
  • Furniture store
  • Home goods store
  • Jewelry store
  • Mattress store
  • Video game store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations