I was struggling to find the printer I needed for work and this store was the only one in the area and online that had it. I live 4 hrs away which is a bit far just to pick up a printer, so I called the store and the lady (I wish I could remember her name) told me just to purchase it for store pick up and she would ship it to me no problem. This was amazing customer service! I am super thankful I didnt have to drive there or pick a different product.

Great selection, friendly staff, and really good prices. Went there and got a while home office setup with a desk, cables, supplies, etc for a very low price. No other place in town has a nice selection of office supplies for the price.

Where I head for all the classroom supplies. Well organized, more selection and better prices than Staples.

Was in town for a business trip. Made a quick trip to the copier and had some printouts done. Fast amicable service.

Me and my boyfriend went to return a laptop that we weren’t satisfied with and was rudely told that the laptops were on final sales that if they didn’t want to do the return for us they didn’t have to, but said they’ll do it this time and they said this rudely. My thing was that when we purchased the laptop we weren’t told anything about a final sale or if we wanted to return it in the future we won’t be able to. Like it’s clearly not our fault and we didn’t deserve the rudeness from you guys because your employees didn’t let us know when we first purchased it but then to let us know when we are about to return it how the heck were we suppose to know if we weren’t told beforehand .. very bad customer service for sure.

I will never never never shop here again. I was told to purchase price tags for a gun I purchased from office depot. They didnt fit. I brought them back to exchange. I was told I had purchased a $100 price gun they no longer make tickets for, sucks to be you. No exchange, no assistance with an online purchase, no refund. I asked the gentleman to throw my purchase in the garbage. Thanks office depot. A six second internet search located the labels I need...on amazon. Id prefer to make a local purchase, and I rry to avoid amazon. But clearly office depot doesnt need local customers.

The manager named Chase we commend. He provided us excellent customer service. He was informative and helped us with all of our questions. We were very pleased. We bought a lap top from this store due to the excellent service and knowledge of this individual. Thank you Chase!

I purchase $271.40 this evening (8/11), and one of the items was a buy 2 get 1 free. At the register I ask for assistance on the 3rd item as there was none on the shelf. The cashier invoices me out for all 3, and calls for help to get the 3rd item. The Customer Service Manager is then called to the register, who I tell my situation to, and completely ignores me, and tells the cashier that he doesnt have another and to refund me for the 3rd one, which again...was no charge (buy 2 get 1 free). No solution offered, and the cashier could not refund me for the 3rd one as it was free, so I have a receipt showing I received something that I did not.Not Happy with how I was treated here.

I always find what I want and everyone is so helpful.

Not really the most helpful place, nobody is ever around to help you and the check out lines are usually slow

Chris, the manager of this store, and his staff were just wonderful with a desk I ordered. They were super helpful in dealing with everything and I certainly recommend their products and their incredible service. Five staras for sure.

This was by far the best customer service I have received from any of the retailers in the area!! The STORE MANAGER(Chris) was the one who provided such great service!! He was VERY interactive and hands on with the customers! I have never had a store manager offer any kind of customer service such as I received today! He even took the time to look up information to help me solve my issues. Words cant describe enough just what a wonderful experience shopping at Office Depot was! If they carried other necessary daily needed items I would do all my shopping there!! Such an amazing shopping experience today!!

Went in here to find some stickers that will possibly stick to plastic drawers, a quad pad and some ruled index cards for recipes. Helpful people, they asked if they could help me but I love to look at all they have so I was good. Found the index cards and very happy it came in a two pack of three colors which is perfect for Breakfast, Lunch and dinner by color code. The stickers look like they might hold up as it says strong adhesive on it and will adhere to plastic. Fast checkout and very friendly.

It is always a pleasure to shop at Office Depot. The employees are very nice and always ask if I need help finding anything. I appreciate that they will actually walk me to the product I am looking for. Some places just point to the direction or give you the aisle number, which isnt always correct. They give great corporate discounts as well, once you set up an account.

This is, by far, the absolute best place to get all of your basic office needs, whether it be supplies or printing. Why? Customer service, variety, and price. Every single time I call them, I get answered immediately by a person. Theyre really good about returning phone calls, and have a great turn around time for most printing. Not only are they faster, but theyre cheaper than anyone else too. Theyre always my first choice because of their quality and consistency.

Found exactly what I needed quick and easy. The staff were friendly and attentive. Prices were about the same as amazon but for office supplies usually amazon sells in bulk, so it was nice to get one binder and one set of pen ink refills. Instead of 4 binders and 6 packs of ink refills.

Bought a desk that, after purchasing, was too big to fit in my car. Guys we’re very helpful in helping me get the it into my car by taking the pieces out of the big box and putting them in my car one by one. So that was nice, and appreciated. When I got home and started putting it together that night I discovered I didn’t have the hardware for it. Maybe it got left on the ground. Who knows. Anyway, called at 9:57am the next morning and the girl who answered said she couldn’t help me until they opened. At 10am. By the time our exchange was over it was 9:58am. I mean......really? Really. Really? So I called back 3 minutes later and she was happy to transfer me to the person I needed talk to. Was that so hard? He, the manager, was very helpful and offered to open an unopened desk to give me the hardware from it seeing as I was hoping to tackle this thing today. That was very nice, and greatly appreciated.In summary, would’ve been 5’s all the way around, but homegirl who wouldn’t help me until 3, then 2, arbitrary minutes had ticked off the clock, forced the four spot.

Every aspect that we have put in front of them they have above and beyond fix

I have been going to Office Depot for yrs, from San Jose, San Luis Obispo County to Chico and service has always been great. Employees are always ready to help, not intrusive, but helpful. They dont push you to buy but do help you make wise choice. I went in yesterday afternoon to get some help with my laptop and tablet. Brandon/Brendon (sorry not sure) was great, treated me with respect and gave me great help. They dont walk around trying to look busy so they wont have to help anyone. I would definitely recommend Office Depot to family n friends.Thank you Office Depot for having employees that care about customers, no matter what age of your customers.

I give them the benefit of the doubt,but everytime I go there to get copies,the staff are never willing to help.They say,the copy counter person will be right with you.Personally think ALL workers should be well trained in ALL areas of that store.Good customer service is first,and besides they were not even busy.The on floor cashier could have called someone to the copy counter to help.zThey are nice people,but needbeyter training on customer service and job training in all areas of the store.

Advertises discontinued item, offers new item but local store out of stock, informs of other store. Of which is PERMANEMLTY closed.what a waste of my time. Good way to make an ex-customer.-

I needed some items. I found exactly what I needed. Everyone was friendly and helpful.

Went instore to order brochures for my grandpas funeral and it was fast simple and easy...the employees was super friendly and patient with getting our order done within 15min.

I had some trouble with a couple purchases of an office chair upon assembly. Office Depot was easy when it came to the those returns. This morning I went in and saw the same chair assembled without the flaw. The manufacturer appear to have fixed the earlier problem. Quality control was the manufacturers responsibility but Office Depot had been easy to deal with. The manager Chris went the extra mile today and allowed me to purchase the chair I wanted & adjusted the price to what I had on my emailed receipt from the earlier purchases. Glad to have the chair with the hard to find features I wanted. Thanks, G(FYI the chair MFMC 400 is one of very few leather finishes with as the adjustability of a task chair. e.x. Seat Tilt)

The staff at Office Depot are very helpful.

This is my first year using Office Depot in Chico though I’ve heard about them for a few years. They are amazing!! Knowledgeable, helpful, good guality!

I love this store they are a little pricey but I always mail my packages from there. All I have to do is drop it off and they will even print me a receipt even if I used my own postage

The customer service and ‘energy’ in that store was great. The manager Crisp, will have my business!

Rusty went above and beyond with great customer service.

Excellent selection and helpful and knowledgeable staff! Vastly superior to the local Staples.

Great in and out experience. Staff was very helpful and assisted me with all my needs.

Ran all over town looking for ink for our older office printer and only Office Depot had it. They have all youll need to keep business running smoothly.

Walked in unsure, shared what I needed, and they responded by doing exactly what I needed. Will definitely be returning.

Great back to school deals right now.

Service in the professional printing section was excellent but their pricing for color printing is ridiculous. Quoted me over $3K for a job another printer bid at $800!

They have had all of the office supplies my business requires. And at fair prices thats all I need.

Great deals on school supplies for anyone with a lot of children

Great customer service, thanks CJ

Very nice and helpful thanks

Prices are OK and plenty of stuff in stock, but the service can be downright rude, and its clear even the manager doesnt care or have a clue about the meaning of customer (or maybe thats why its like that in the first place).So unless I REALLY need it in a hurry, will stick to online shopping in the future.

The customer service depends who is working. Some days are pleasant and other days its disappointing.

Not much different from Staples, so I shop at either for supplies I cant get online for my office.

Out of college ruled paper during back to school week.

Nobody would help me and the store was not busy

Customer service isnt so great not satisfied, I just called guy I spoke with wasnt very experienced about want I asked or needed, and also had no idea about his own business hrs

Store is dirty and seems old.

Very helpful.

Pretty good

Helpful staff.

Bad customer service

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