I love ice cream, probably too much. The Sundae Stop is awesome. First off, they have flavors I havent seen, but I wonder why they arent a huge thing... like strawberry-vanilla-orea, or peanut butter and jelly! It tastes like peanut butter and jelly! They have common flavors too! They have lots of vegan options too. Oh, and I have a friend whos son who is allergic to eggs and nuts, and they have these amazing cookie dough bites that he can eat. We both love them. Check out the Sundae Stop!
Oh my goodness, so the ice cream is amazing, but somehow.. somehow they managed to make the best Cheddar broccoli soup in Chicago... they make soups during the colder times to bring people in and by golly- wow, HAVE THEY SUCCEEDED!
Love this place! Staff here is always super friendly and they have extensive vegan options. They offer a mini serving size if you dont want to eat a lot of ice cream as well.
Amazing ice cream shop with a lot of interesting flavors. The owner and staff are very outgoing and helpful. I had Ube for the first time and it was a game changer. Highly recommend checking it out!
Absolutely amazing staff and yummy ice cream. Honestly this is why I love supporting local businesses, they care about their product and customer. They were so sweet to my niece and even gave us a cookie. I live around the corner and haven’t been but after tonight we will definitely be back.
Sundae Stop is my new go to for ice cream in Chicago. The Fruity Pebbles is absolutely unmatched! So many amazing flavors to try here. My friends and I are obsessed with this place! I would definitely recommend the cherry pie, fruity pebbles, cinnamon toast crunch as well as the Ube ice cream. go check this place out, you won’t be disappointed. It’s my new favorite in Chicago.
I visited on Sunday unironocally 😆.They charged us twice and didnt ask if our orders were together or separate. Felt scammed and when we asked for a refund they handed us chocolate as an apology and said they have to talk to their boss. While the refund was issued a few days later, the ice cream was just ok. Cute shop though
I had the Cinnamon Toast Crunch ice cream in a waffle cone and it was AMAZING! They make the waffle cones fresh right in front of you and you can 100% taste the difference. All their ice creams are homemade in house and the CTA-inspired design of the location definitely aids itself to the overall atmosphere! 5+ stars.
So delicious! My husband only went in to get the ice cream and he said staff was nice. We live on the southside of Chicago if not we would come here way more often!
Our usual stop after dinner. The peanut butter chocolate is our go-to. This visit the Oreos we’re on display, and we were curious about the creative display, which annoyed the server in the empty shop. She didn’t have the capacity to explain the Oreo themed specialties. Then suddenly she felt the need for small talk and made the entire transaction awkward. This is the sound of my feet voting, not to return. Bye-ye
Mouth watering creamy ice creams.All time favorite people yalm do give a try.
The delicious smell of waffle cones being made was the first delightful impression of Sundae Stop. The staff was super friendly and attentive as we asked to taste many different flavors before choosing our favorite ones. The ice cream was full of flavor and they offer unique flavors such as Ube, Fruity Pebbles, and PB&J as well as the classics. We enjoyed our visit thoroughly.
Good ice cream! Wish they had more flavors and smaller size options.
UPDATE: The owner replied and demonstrated they really dont care about actually listening to customers/are clueless about running a business so my rating is down to 2 stars. I would have been willing to give this place another try, but now that I see what kind of person the owner is, I will NOT go back. 1. Our mocha is rich otherwise it would be thin and boring - what? That makes NO sense. Your mocha is literally thicker than molasses and richer than dark chocolate fudge. The formula is clearly off. Ive had vegan mocha ice cream before that was actually good, so your very strange argument as to why you cant fix the problem is ridiculous. Youre saying theres no in-between, its either water or ultra-rich? Nope, thats false, and shows youre unwilling to accept valid feedback from customers or make necessary changes. 2. If youd read my review, I said the NON-ICE CREAM vegan items arent listed anywhere! So nobody has any idea what those are! I literally said your flavors are already posted, but everything else isnt. 3. Yet again - it wasnt even the ice cream that was out of stock, it was everything else. Several ice cream flavors were out, sure, but everything else was out too. Stuff Id read about online and in other reviews was not in stock, and staff didnt know when it would be available again. Also, if you dont have enough ice cream to make it to Saturday evening (day one of the busy weekend) that sounds like a consistent problem anticipating customer demand. You should not be selling out so early of everything. 4. OK so I was charged $20 for three scoops of ice cream in a dish? And this would be the first time in my 30 years that an ice cream shop hasnt charged a penny for toppings. I dont believe this is true. Nowhere is it posted that toppings are free.Original review:While I was really happy to see so many awesome vegan options, pretty much everything was out of stock and they werent sure when itd be back in. Also, nothing listed the vegan options. Sure, there was a list of vegan ice creams, but nothing that listed out what toppings, baked goods, cones, etc. were vegan friendly. The cashier tried to tell us, but it was super hard to hear (loud in there), so we didnt catch most of it. The vegan mocha ice cream I would never order again. It was basically chocolate sauce or fudge. It melted instantly into a very thick goo. It was inedible. So insanely rich I could take only two bites before being overwhelmed. It was NOT ice cream! Also, I asked for sprinkles, I was charged for them, but seriously got only like...ten. If I pay for a topping, I would like to have a reasonable amount of said topping!
This is a great local ice cream shop! Typically we would go to Oberweis, but they were unexpectedly closed and I’m glad they were, as it gave us a chance to try something new. We had turtle sundaes with butter pecan ice cream and they were so good - especially with their pralines on top, which were some of the best I’ve ever had. The guy that helped us out was so nice too! Can’t wait to try them again!
One of the best vanilla milkshakes Ive ever had. A lot of times, vanilla milkshakes will be wayyy too sweet, and almost make you thirsty? That was definitely not the case with Sundae stop.Milkshake was super creamy and delicious. I will definitely be back to try some of their more fun flavors.
Best experience of my entire day. Friendly service. Love that everything is made on sight. 😋
Super courteous and awesome staff. Delicious and FRESH ice cream. Clean. What I love most is how they make the waffle cones right in front of you, wish Id seen that as a kid!
Very nice place that gives a free sunday on your birthday! Prices are a little high but you definitely get a bang for your buck! All the workers were very kind even when it gets very busy
Paid $7 for a single scoop of vegan key lime pie ice cream. Was basically a hunk of ice with some like flavoring. Theming is cool but food is overpriced and not very good.
Delicious ice cream with lots of vegan options. Im not vegan but I almost got the vegan key lime flavor because it was so tasty. I ended up with a coffee cookies and cream which was 👌👌👌Not cheap, but not crazy prices either. The kids size is plenty for one person.
Super friendly staff and very knowledgeable about all the ingredients! Everything is homemade, including their waffle cones. Vegan key lime pie is bomb 🔥 Owners are awesome, what more can you ask for?
They guys at the Sundae Stop are amazingly friendly and make a mean waffle cone. They make them right before your eyes. And they make their ice cream onsite in small, delicious batches. Ive never had an ice cream cone dripping with hot fudge, but now I cant imagine having it any other way.And their cookies are the bomb. I had a chocolate chip cookie and it really hit the spot.If you find yourself near the Belmont Brown or Red Line Stop, so in and give something a try. Youll be glad you did.
Not sure if we went on an off night or what... customers behind us were helped first, line was backing up when they weren’t that busy, one staffer was manhandling a banana split, and the other gentleman gave us a hard time about him putting on gloves to scoop the ice cream, I might add he was pretty sweaty. Probably not going back there...
The ice cream was great! Very smooth and creamy and the staff really friendly! I highly recommend supporting the new local biz!
Excellent ice cream great service definitely a new go to spot! The Ube and Cinnamon Toast Crunch flavors are really good.
Amazing flavors and vegan/dairy free options! They were so friendly and knowledgeable of the ingredients. Love that everything is homemade. Really hope they add more almond milk based flavors soon as I can’t have coconut milk. The vegan mocha was perfection!
Best & most unique ice cream in Chicago no doubt
Absolutely love this place!!! A must visit if you’re in the neighborhood!!!
The chocolate ice cream has Nutella in it and it is hands down the most incredible chocolate ice cream Ive ever had.
This was my first time here and we were welcomed with open arms. We were greeted at the door. As we approached the counter we were told about the days specials and other offers available for purchase. The two associates worked as a team to provide us with a speedy service. They informed us of the options we had and repeated our orders back to us to ensure they got it right. They deserve all 5 stars kudos ... NOW the parking enforcement officer on the opposite of the street thats a different story.
Great staff, great flavors, wonderful pricing
Delicious Ice cream is made and house with real ingredients, no artificial flavors or colors. They also have really good vegan ice cream options. Decor is clever. Employees are always welcoming and helpful.
Great ice cream and service!
This place has saved my life! With a pregnant wife at home, their ice cream has made this Quarantine way smoother than I can explain. Thank you, Sundae Shop! Also, their Coffee/Oreo is next level. Best Ice Cream in Chicago!
My co worker and I went to this ice cream shop today after work! Absolutely amazing! Great Customer service, friendly attentive staff and the ice cream is the best you will ever taste! We even met the owners as well! This is such a cute place! Worth stopping by. I recommend the Oreo! So good!
Something about the owner of this shop just doesnt sit right with me. Its like every time me and my girlfriend stop by hes just constantly invading childrens space. Very talkative to young boys. Real shady business going on here.
Ive been waiting for this place to open up, and it was worth the wait! Eating edible cookie dough out of a waffle cone was basically a dream come true! The staff were really friendly, and let me try samples of a bunch of flavors. Definitely will be back. Check it out its a fun store!
Literally... Sundae Stop’s Oreo ice cream is better than the actual Oreo brand ice cream! So many classic and new flavors, there’s something for everyone. And the staff is super friendly... it’s literally the best ice cream shop in Chicago!
The home made ice cream was stellar but what truly stands out about this place is the customer service. Genuinely nice people work there and make you want to come back time and time again.
This place has so many things that should be in every ice cream shop. For one thing, they have excellent flavors and use top notch ingredients. Another thing is that the sundae stop has is amazing workers who are really kind to everyone. Ill be back soon!
The Sundae stop was just a random place I choose after getting dinner. I am very happy that I found this place. I got an oreo sundae and its bogo on Sunday. It was extremely tasty and its very nostalgic as it reminded me if my days riding on the Redline train to and from work. I will definitely be back here. It was an amazing discovery!
Sundae Stop was a great experience, even on a cold, snowy evening! They have some great creations of both cookie dough and ice cream varieties, offering shakes and sorbet, as well as sundaes and a never before seen taco cone. The decor of the location is fantasticly Chicago, featuring art of the train lines and train seats for table chairs. The staff were super nice and kind, and a staff member (who I believe is an owner) remembered all our names as we walked out, wishing us well. Definitely give it a try, its a new place on the block that has what it takes to stay. 👍
An ice cream shop that sells their own ice cream!!! Flavorful, creamy and unique. Must visit.
My only complaint is that there isn’t enough waffle in the caramel one. I’ve tried a few flavors and they all have been bomb. Definitely recommend. Try the one with the brownie too...
Stopped in a while back during their first week open. Absolutely loved the ice cream, the customer service, the whole place is decorated so nicely too. I cant wait to be able to stop back in again!
Super Sundae Stop they are ....Vegan Ube the best must try I. Lakeview ..just next Belmont L Redline
Extremely friendly and helpful staff made visiting here a joy. The ice creams were delicious, and after sampling the cookie doughs, I know thats what Ill be having next time. This has become a top spot in the dessert rotation in Lakeview!
Cookie dough bites were not my taste. Too sweet and artificial tasting for me. Sadly, did not try the ice cream so unsure about it.
Best chocolate pb ice cream I have ever tasted. Its so rich and smooth. Plus getting it in a brownie Sundae is just the ultimate dessert. My parents tasted it too when I brought leftovers home and they were flippin out!
Great flavor and fresh. Can tell its homemade
Ice cream was not worth the price.
Awesome staff. Cinnamon Toast Crunch flavor is a new favorite
Ice cream not that great and there little rude
The classic oreo flavor was delicious and so rich! Staff was really friendly, would definitely go back again
Amazing flavors and service. Support small business owners!
Ice cream is deeeelicious and the flavors are so unique! Love their Ube ice cream.
Wow! Amazing ice cream!!! I tried 3 flavors...Cinnamon Toast Crunch, Carmel Crunch, and the Chocolate Peanutbutter....Yum yum yum!!!! A must-visit shop! The interior is sooo Chicago with a train theme inside!
Great Service!!!
Excellent ice cream and customer service! Loved the ube and coffee oreo flavors.
Stoped in for their free tasting, omg so delicious. The apple pie was great and they had a coffee and oreo that was great but I dont recomend having a large amount at once as its a bit strong but is great in a small amount.
Best ice cream in town!
Loved the selection and the quality😁
Best ice cream ever!!