Great customer service!!! Ali was amazing at showing us different devices & he answer all my crazy questions that i had about CBD and DELTA A. Super cool guy! Recommend 110%❤️

We come here all the time and always have a great experience! Ali is super knowledgeable about the inventory and always has a great suggestion for what we are looking for. Would definitely recommend to any of our friends and family who enjoy a good toke.

This is my favorite smoke shop in the city! Great selection of products, good prices, but the staff is what really sets it apart and keeps me coming back. Everyone is awesome, Sam usually helps me find what I’m looking for, she knows everything in the shop and is down as heck! Honestly she’s probably the reason I keep coming back 😂 Most places the dude working there doesn’t care about you or what you’re looking for, the girls here are the best and will spend the time to show you the products and explain everything in detail!

Really good place, affordable prices!I will drive 20 3040 minutes versus paying three dollars for a pack of cigars. I rather come here first!All cigars are expensive in Chicago due to the taxes, but at least this place doesn’t try to rob you like everywhere else does.Only one other place in Chicago I go for my blunts, will two:-)but I don’t feel like driving that far :-)this place right here, is your best bet. And they got Delta..which I use to quit smoking weed which was pretty cool.Everyone have a blessed day and a beautiful magical night..

Ali gave awesome customer service on all the amazing products that I was curious about. I love this place and the experience.

Best smoke shop I’ve been to so far, great customer service, Alis super nice! 💨 🍃

Ali did a great job tonight great customer service very nice man. Stand up guy I might say

White couple walks in with no mask and They’re given no type of hassle for not having masks on. The woman that attended us tried charging us for masks and expecting us to wear masks. If you want us to wear mask so badly you should just give it to us not charge us more than what we came to spend. Don’t try to hold us accountable if you can’t even hold you’re own people accountable. Rubish.

It was amazing. I been going here for few months. Great deals and excellent services

Ali is the best! Everyone should buy their glass here. 🙌

Mr. Ali Amin is the best, always takes care of me. I highly recommend Smoke Valley and Ali.

The owner doesnt deserve even one star, but I had no other choice. He has sold me Juul vape pods that leak and are unusable. He exchanged a couple of single packages for me when I told him about it. However, I was also buying a box at a time with 8 packages in the box. After $150 purchase of a bad box (most were leaking), I paid him anyway. He lied and said the Bank did not pay him. Also, 2 days ago his employee confirmed that the Juul vapes often leak. I bought 2 packages and she assured me that she would replace them if leaking. I got one good vape out of 8 and paid $40 for the two packages. I called before dropping in tonight to exchange the defective product, and the owner refuses to replace them and hung up on me. I have spent a good $2,000 + in his store since moving to this new location a few months ago. He lied again, and told me I am the only person who has complained about the pods leaking -- his employee told me 2 days ago, that they leak regularly, but that the owner can return them to Juul and get a refund. I cannot do that, as Juul will not work with customers directly. The owner of the shop doesnt have an ounce of integrity in his baby finger -- dont take a chance here. He is a LIAR and a THIEF.

Great shop, wonderful customer service! Love it! It literally has everything and the staff are so nice!

Sam is one of my best worker she is really professional and make good conversation

Omg Sam the cashier is such a sweet person always on point with her customers she raw asl‼️‼️‼️‼️

1st time here & great experience. They were able to answer all my questions & help find the best items for me. Super nice & clean. Definitely saw things that caught my eye & will be back for. Decent area so I feel comfortable going back ✌🏽

I’m a local in the area. This place used to have good prices and service. Over charging 25$ for a 510 battery i ended up getting for 12$ elsewhere. I recommend Smoke Station on Milwaukee. Wish your business great success.

Ali was super friendly and helpful. Their prices are very reasonable. I really enjoyed shopping here, I will be back for more. I was given a free sample to try out, I didnt even ask.. I am very happy shopping here! 😎

I absolutely love this place! They have beautiful pieces and a very knowledgeable and friendly staff! Cant beat the prices either! Highly recommend a visit here!!

First time stopping at the shop. To say the least I am a noob when it comes to hookahs but Fred made my experience very easy. He showed me how to set the hookah up and gave very good advice. I had a number of questions since this is the first time I ever bought and owned a hookah. Fred was very patient and took his time to educate me today on how to properly care and maintain the product.Would definitely come back & highly recommend others to check out the beautiful smoke supplies and friendly service.

Best prices in the north side... excellent customer service... FRED IS THE MAN WHEN IT COMES TO HELP OR ANY QUESTIONS... I f#ck with this place hard

Good selection of glass and variety of disposable vapes. All of the staff is polite and patient while you look through their products. Always stop when I’m in the area for work

Sam was awesome!

One of the best smoke shops Ive been to, cant believe I havent been here even though Ive passed by hundreds of times.Very friendly customer service (Fred who was working at the time was very nice and patient.) A good price for the products and a good selection as well.

Fantastic place. Good selection. Excellent customer service. Fred opened up for me just as they were closing. Awesome guy. Will be returning. My new neighborhood shop.

A variety of stuff to choose from. Good vibe...

Had such an amazing experience here! Ali was great, hooked my friend I up with some awesome glass and a few other misc things. Cannot recommend enough!!

Great prices and great customer service!

First vape store I came and visited from Oklahoma and Fred really helped me out a lot! Super cool dude really appreciates helping people. 10/10 would come back

Honestly whenever I come there’s consistency in the quality of customer service. I just came out from my 4th time shopping and even then I’m still asked if I need help with anything the moment they see me. Apart from a vide variety of glass, bowls, & papers they also answer any question ya have about the different pieces or even the different types of hookahs they have in stock. Everybody I’ve run into working there are pretty chill too.

Hands down the best smoke shop in Chicago. Aggressive pricing, huge selection of glassware, excellent customer service. You just can’t go wrong with it.I’ll make sure to refer you guys to my friends. Can’t wait to come back here and spend my money where it’s worth it.

Awesome service. They helped me with what I needed and went above and beyond to make sure I got what I wanted. I would recommend especially for the store employee that is friendly and helpful.

The guy was very accommodating even as these times go, let me look at everything I wanted. Luckily just a few things as he returned the items wiping them down and even let me exchange something after I left because of a mistake on my part will definitely be heading back for all my pipe and paper needs

Best place I be been too. Customer service is the best compared to other shops I’ve been to. Freddy was super helpful and informed on products.

Awesome, clean and well-stocked shop. The employees/owners are really polite and helpful and that what keeps me coming back.

I love coming to this smoke shop. Homie at the front is always friendly and knows his product. Always go in for one thing and leave out spending $200. He has everything ! Definitely recommend!

Came in looking for a bong! Fred was very helpful gave me a good price on a minions bong that was super unique! They had all types of styles. There’s a huge selection of blunts and papers. I will be going back for more goodies

Great store, great service, has everything you can think of and more. Lots of bongs with awesome designs. Store owner will make sure you leave happy from his store. Thanks Ali!!

Best smoke shop so far guys ! Recommend ! Great prices and treat you like family. Will not stop shopping here ! Thanks to Fred, he was patient on what I was looking for. Thanks guys !

The shop had such a vast selection from bowls, bongs, etc. Fred, the worker there, was so helpful and had great customer service. 10/10 for sure would recommend (:

Ask for Fred, hes the best. I would have put 6 stars if they let me. 100/10. Theyre the best in the city.

Tony was very helpful in getting pods and juice, and when I realized I grabbed the wrong type of vape juice (twice) he let me just come in and switch it out for the right one. Just moved to Chicago and this will definitely be my go to vape store

Very friendly staff member Ali he helped me with all of my questions and helped me find what would best suit my needs. Good stock of inventory and brands to choose from. 5 out of 5 stars.

Friendly and awesome customer service guy took time to show us all product until we knew what exactly we wanted would def come again... Great prices too.

Just found these guys on google and decided to check it out. Theyre super nice and helpful. Theyre informative about the cbd they have which was nice. Ill be going back for all my stuff thereStopped in again tonight and the staff was awesome as usual. Ill be back again°°

Very convenient & very friendly guy. They have everything from glass to delicious papers. Definitely recommend.

This place is amazing! I was super stoked when the place opened up around the corner from my house. The guys that work here are super helpful, especially Fred. He usually works the evenings, is super chill, and is always willing to help give suggestions. They also have tons of options for disposable vapes which you can’t find many other places tbh. Plus everything is reasonably priced considering you’re in Chicago. Definitely recommend!

The owner took time out to show me and my fiance numerous pieces, and also gave us both a discount for being first time customers. Extremely helpful, informative and friendly that definetly gained a customer for any and all my related needs. Highly recommended to everyone!

Came to buy items for my hookah I just bought and Fred was super nice! Knew just what I needed.

Good collection of glass and hand pipes!Definitely my go to spot for my smoking needs. Thank you Fred for great customer service

Nice shop ! Great customer service, Wide variety of pieces and surely anything a stoner would need to proceed.Definitely stop by and buy - Enjoy

Great spot!! Lots of cool pieces and unique products for a very decent price. Will be back again soon!!!

Great shop! Super friendly service and good prices.

The employees and owner are very kind, helpful, and knowledgeable. Very fair prices and top quality products!

First time there and will definitely be coming back. Awesome people and great prices!

Great location with great products. Not only a 1 stop shop for glass but Fred knows the items he sells.

Fantastic service and some amazing products!

Stopped at the signal and saw this new shop on the side, stepped in to see their collection. Its fresh and a good selection glass wares. Prices are affordable too.

The place is clean, staff is friendly, they have good prices, and i can count on them to have what i need.

Great selection, great prices, super friendly owner. Plenty of glass, CBD, wrappers, accessories, really anything you might need, and close to home. Definitely recommend.

Quick and easy and had every thing l needed, definitely gona be coming back a lot more

Courteous, professional, and clean. Excellent service here, would highly recommend this shop

Today was the third time I’ve went during their posted open hours and the shop is closed. Tried calling and there was no answer.

Great customer service. Always smell great highly recommended this place.

Customer service was great and prices are way less than others comparatively! I was amazed to see the variety of CBD products and other smoke related products. Much needed Smoke Shop in the neighborhood. Thank you Smoke Valley team!

Great service and a huge selection. They also have great prices willing to work with you would definitely be a regular there now.

Always takes great care of me and gives great service and orders anything they don’t have in stock that I need

Proud to say Im a regular and a neighbor, Fred takes care of me. For xmas got a nice piece and fred was patient and gave awesome advice and very happy with my purchase. I refuse to give anyone else my money. See ya guys soon

Fred is the Man! They have everything you need here HIGHLY RECOMMENDED!

Magnificent service from this shop. I appreciated the intel from Ali on all products I had in mind for a future purchase. Will be back soon.

Such great products and great customer service I would highly recommend this place. 😄

The things you need at the prices you want. The staff is friendly and make good suggestions, especially Fred. 👏👏👏

I had great experience in Smoke Valley. Friendly customer service and prices are literally cheapest in town! Will definitely be returing to Smoke Valley for my smoke needs! They have wide variety of bongs, flavors and vape selection too.

Got everything in that store, be sure to check it out! Great deals and products!

Best deals you gonna find and guys like Fred that gone treat you like family

Ali is the man!! Thank you for the quality service and recommendations!

Great place, nice selection. Well lit and a convenient location with street parking

Fantastic staff, always friendly and prompt. Local favorite.

The man in the store have the best Customer service I’ve ever seen

Best smoke shop in town, must see Fred.

Best customer service of any place around ! Great selection and very knowledgeable staff. Definitely worth checking out!!

Great selection of kratom, cbd products and bongs. Friendly people & much needed smoke shop in neighbourhood!! Will definitely be back!!

Riz was wonderful! Great shop with great prices will most definitely be returning!

Gave great pricing. Very nice

Awesome place with awesome products. Legitimate smoke shop!

Very good deals, very friendly, Very recommendable I give it a 10 star rating if possible

Friendly people and they will make you feel welcome, best place for what you need

First time today and they helped me pick out different accessories. Overall extremely helpful staff that made it an easy experience.

Id give 6 stars if I Could

New shop on the block, great people, great customer service. Will definitely recommend

Great place even better prices and very respectful

My new brothers!! Thank u!! The best prices

Best smoke shop in Chicago, come to the 4/20 event!

Easy to work with and helps you find exactly what you need

Amazing service, patient clerks and a great selection of products.

Love this place great selection, friendly and informative staff and reasonable prices. Cant beat it!

Its awesome to have a place like this in Usa.somke valley chicago is the best for chain somkers.chain somkers will be very to visit this shop..

Very patient and helpful staff

Great prices and very friendly service . Was very satisfied with merchandise and knowledgeable team. Thanks 😊

Great selection of tobacco and vape