The receptionist at this location is awesome. Always polite and always extremely helpful. Thanks to Jadah for always creating a great experience!
I called this location a few days ago and the receptionist was AWESOME!! She was so helpful and so pleasant. Even though Studio 41 doesn’t offer the service I need, she distributed the best customer I’ve received in a long time. I sure hope all of your employees are just like Jada!
Friday was a very interesting day-from the Studio 41 delivery guy saying that he couldn’t bring the cabinets past the curb by himself-to the short cabinet drawers.The first challenge was getting the corner cabinet inside so the contractor wasn’t pleased about that. Also upon placing the order and revising the cabinet layout with Joanna there was never a conversation regarding that cabinet not being able to get through the door.The next issue was when I discovered that the cabinet drawers were too short. I immediately contacted Studio 41 and I spoke to Regina because Joanna was gone for the day. According to Regina the short drawers are a manufacturer defect therefore the drawers will need to be replaced.Meanwhile I left a voice message and an email for Joanna who followed up Saturday morning. She also stated that the short drawers were a mistake and that she would contact the manufacturer Monday (today) and get back with me. In addition she offered me a $250 gift card to be used at Studio 41. I inform her that I already had a faucet, drawer handles and a back splash so all I needed is a sink which I was in the process of ordering.I sent Joanna a picture of the sink in my Amazon cart for $259 so she stated that she would find out if they could price match. I informed her that the single bowl sink is 28” and that it comes with the attachments (sink protector grids, cutting board, roll up rack and colander). She stated that she would let me know what her manager said.Today I didn’t hear back from Joanna so I reached out to her for an update. She stated that my contractor could go ahead and install the cabinets and that she ordered new drawers. She also stated that the Studio 41 service department would replace the drawers upon their arrival however she conveniently left out the fact that the drawers will take 2-3 weeks before I receive them. Not cool.Joanna then proceeded to talk about there is nothing in the store that will match the sink that I want from Amazon because their sink cost $380 alone. Then she proceeds to question the quality of the sink that I selected on Amazon based on the accessories that come with it.I asked if she could credit my account back $250 instead based on the inconvenience that this has caused and based on them not being able to accommodate me. She stated that she would let me know once she talks to her manager.Studio 41 should’ve offered me more than $250 for the inconvenience that this has caused me. I could’ve easily returned that cabinet and asked for a full refund but they’re trying to force me to use a store credit and to be honest I can’t say that I’ll ever order from Studio 41 again.
I was definitely satisfied with the customer service provided by Regina A. today! I came in with limited knowledge of what all I could do with the layout of my kitchen and she helped me put my thoughts into a very lovely kitchen layout with only vague info. I appreciate her for being patient with me while I described something with so little info to go off of! Thanks again Regina! I will definitely tell my friends and family to see you there!
Had the pleasure of speaking with Jadah Gonzales today!!! Most respectful and helpful customer service agent Ive spoken to in ages!!! Wish she could actually do the sales shes so knowledgeable about!!! Definitely put your company at the top of my list!!
Ordered new windows for one of my rental properties; my first time ordering from Studio 41. Had the wonderful opportunity to work with Demetra from start to finish...Demetra is AMAZING, shes patient, professional, responsive and knows her stuff! I will definitely buy from Studio 41 again all based on the outstanding experience with and support provided by Demetra!
Pleasantly surprised to find back splash tile that is unique and beautiful. The showroom manager Ms. Irk is knowledgeable and honest and helpful. Unique hardware pieces....you pay for what you want!
Very friendly and helpful staff. The building was undergoing remodeling, so I didnt get a feel for their design ideas. From what I saw, their collection was quality. Ill go to another location to browse.
I have been looking to remodel my bathroom. Not knowing where to start, I went into Studio 41 to get ideas and starting points. I was met with a very very nice lady named Jaida. Even though the store was quite busy, she patiently walked me through what they offer, what the process is, and how to get started. She was very helpful and so nice to walk me through everything even though she was very busy. I have to make an appointment, but I hope they are all as friendly as Jaida.
I called this location just trying to get information regarding doing a kitchen remodel. The receptionist Jada gave me so much info even though she did inform me that she’s not a kitchen designer. She let me know it would be in my best interest to make an appointment with a designer to insure I would be seen when I do come in. I’ll be making an appointment soon thanks to Jada!
I called Studio41 on 83rd street the other day with tons of questions about doing a kitchen remodel. The receptionist Jada was amazing. She was so kind a patient about answering all my many questions. I will be in as soon as possible to start my project solely because of Jada! Thanks for such great customer service!!
Jada Gonzales is very professional and polite. Every visit as an contractor is pleasurable. She handles every situation with great care and compassion. She answers Questions and resolves all issues that shes confronted with. Valuable employees.
I called in for assistance and someone named Jada answered (I believe). I was asking about bathroom items. She was very polite and patient. I was able to get contact information for someone else I can speak with at a later time. No one was available when I called but I am happy and will be making my purchases soon.
My contractor referred me to Colleen Garcia. It was a very pleasurable experience in designing my kitchen. I have been to other places and did not feel comfortable with them Colleen its very knowledgeable and very understanding to your needs. She listens, explains and designs accordingly. I liked she was able to vision what I wanted and stayed within my budget.
I had the most comfortable and outstanding experience purchasing cabinets with Colleen our cabinet designer. She is so sweet and knowledgeable. Never once did she make me feel rushed or bad for asking questions. When I had a vision she tried her best to execute my design and while at the same time offering very helpful suggestions. I will definitely go back to Colleen for my future designs. 🥰
The staff was very helpful. Great products.
I went into the showroom on 83rd and was helped by a young lady named Jada. Jada was extra helpful and was very pleasant to deal with and have recommended my friends to ask for her when they go to the business.
That girl Jada in the front is great. I had a bunch of questions when i came in that she answered which meant i did.not have to wait for a sales associate. I will be back thatnks to Jada. Good hire!
I have been working with designer Regina Allison for about a year now and she never disappoints! Weve done several kitchens together already and working on plenty more in the future. Shes a delight and always a pleasure to work with!
Order countertops they make them themselves there at the place when theyre done they call you let them know when theyre done you come pick them up or they can install them them self
Nice kitchen and bath ideas. I felt little.more expensive than Home depot, menards, lowes
Great place with helpful and friendly staff
This location is the best! It is an absolute pleasure to work with Demetra when ordering windows. Shes a total expert! Not only is she very kind, but she answers any questions that you may have. Our company will be ordering windows from her and this location for many years to come. Thank you Demetra!
After shopping around for kitchen cabinets, I came back to Studio 41 for their quality products. Designer Regina Allison was wonderful. She helped with every detail and made sure I was satisfied from start to finish! Regina...Thank you for your professionalism!
My experience at Studio41 was amazing and the associate that helped me was very knowledgeable and professional. I want to thank Ms. Demetra for taking the time to explain to me about the gas in Windows. I had never heard of nothing like that, but she explain to me how it works and how I can save money. I bought 9 windows and they were much needed. Thank you so much
My husband and I have been rehabbing homes in the Chicago area for several years and have been using Studio 41 (different locations) for our cabinets. Joanna Hernandez at the south side location is by FAR the best rep we have worked with! She is extremely knowledgeable with inventory and is able to assist us with whatever we need, offering advice on layouts and design. She is also always available when I need help and returns emails, calls, texts promptly. Even if I am rehabbing a property on the other side where another Studio 41 location may be, I still work with Joanna at her location because I can expect a consistent high quality of work. Shes the best!
I really do appreciate the professionalism of the staff when it comes to assisting contractors such as myself with quotes for high quality products that are offered. In particular I would like to commend Regina Allison who works well with me for kitchen remodel designs/ layouts. She has been and continues to be very helpful in getting me what I need for my customers to make decisions for remodeling projects. Thanks Regina.👍
Colleen and Renee were very helpful with my design when I had a problem. Colleen went the extra mile to call me on her off day to make sure that everything I needed and wanted was taken care of. Colleen was very nice, courteous, and helpful. The manager Renee was exceptionally wonderful. She had me coming to the store and pick out some additional things that I needed and was very helpful considerate. I would recommend Colleen Tobe your salesperson and point of contact if you go to Studio 41 on the Southside.
The window rep. Demetra was extremely helpful I’m very pleased with the service and experience I received from her and this south side location. Thanks
I wanted to take the time out and give Kudos to Demetria for her Professionalism. She is very responsive and pays attention to details, this very important especially when you are ordering windows. I am a long time customer of Studio 41 and it has aways been a pleasant experience. I really appreciate the company not forgetting about the Southside of Chicago. Thank You Studio 41
They ordered the wrong color this was my third time trying to get this order
This review is for Colleen Garcia. Colleen helped my wife and I out tremendously! We had a fire and it was a long 5 month process of working with insurance company and getting the kitchen we wanted. Colleens experience in kitchens is great. She listened to what we wanted, stayed in our budget and was always there if we had any questions.Thank you Colleen we really appreciated your help. We are very happy with our kitchenNicolas and Bianca Pena
I appreciate the service that studio 41 provides their employees are good and every way with what they do. They stand out as professionals as well as caring persons. Carmen Porter always greets me with a friendly hello and willing to help me in any way. She make me feel comfortable with the material that Im purchasing, letting me know that they stand behind their products, gives me great pleasure, knowing that Im in good hands and Ive been in good hands with studio 41 for 30 years. There is no other place I rather use. Tell your team to keep up the good work and thanks again, Porter
Great Quality@Fair Prices
Mickey was very patient with me and very thorough. We were able to come to a fair price for my windows. I must also state that Gloria was very professional as well. She showed me the layout of how all of my windows would look and even when I was taking a little longer to make a decision, I never felt rushed by either of them. Highly recommend.
Demetria has been an amazing representative. She is extremely knowledgeable, very kind and really helpful. I have been working with her for quite some time now and I absolutely love her work ethics. Ask for Demetria when you go to the location on 83rd.
Been shopping here for years and always satisfied with their products and service. Carmen has been a great help over the years. I highly recommend studio 41.
I rarely write reviews. However, I always read them before I spend a sizeable amount on a product. Often times the quality of the product speaks for itself, but its the customer service that pushes me to the finish line and seal the deal.When I entered the showroom on 83rd street, I was immediately greeted and asked may I help you? I explained my situation and was told that I was second in the queue. I observed that each desk had customers being helped by staff. I did not mind waiting. (Duirng this Covid era, the seats were spaced at least six feet apart and as customers left, the area, chair and desk surface were sprayed and wiped, completely disinfected for the next customer). WOW the showroom was as clean as can be.Then I met Carmen Porter, She was patient as I explained that I tried to clean the window, and it fell out of the window frame. After listening to my predicament, she showed me several window products and located the one that matched mine. ( I now know that the pivot bars were missing or broken). She was able to provide me exactly what I needed to repair my window. I recommend Studio 41 and if you are lucky enough to be assisted by Carmen, you will be happy with the outcome. She will see to that. I will definitely shop here for quality items for kitchen, bath and windows.
I was referred to Regina by a contractor that typically work with her for all of his kitchen and bathroom projects. She was very thorough and an absolute pleasure to work with. I’ll be starting my basement project soon and will be back to see her for my cabinetry needs. Keep up the work!
My last visit to Studio 41 was a plesent one as always and even though the store was quite busy at the time your receptionist Jada Gonzalez made sure I didnt go unnoticed for very long. She was a big help in my search for fixtures for my bathroom along with selecting a bathroom for a future project. I will definitely be back and hopefully Ms. Gonzalez is there to help me.
I called Studio 41 on 83rd and the receptionist chick rocked. I had a lot of questions about how to go about coming in for a kitchen design and she was extremely patient, pleasant, and even fun to talk to. Thanks for the great customer service Jada.
When its time for new windows, I always can count on Demetra. Demetra is professional, courteous and responsive. I recommend this location to anyone who is in need of quality windows and quality customer service. I am always greeted at the front door and helped.Thanks Demetra and Studio 41 team!
Excellent customer service!!! I usually dont leave reviews but I was blown away by the extreme professionalism and level of knowledge displayed just via a phone call. Studio 41 Jada is a great representative of your company.
My husband and I were shopping for new windows, we received excellent customer service and great prices. This is our second time using them for our home upgrades and the prices, quality service and products cant be beat.
The designers are very pleasant to work with.I had a few hick-ups with my deliveries, however Jadah the receptionist was very helpful with resolving all matters dealing with.. Big thanks to Gloria, Joanna, Regina, and Jadah....BUT be aware of rude delivery drivers and warehouse workers...
Carmen was extremely courteous and helpful with assisting me in placing my window order. She called the main office to get an estimated date of when the windows would be available for pickup (which was very helpful)...Truly enjoyed my visit!
I dreamed of updating my kitchen for a long time. I went to several big box stores looking for cabinets only to find bad reviews on the cabinets that I was interested in. My contractor suggested Studio 41 on the South Side of Chicago. I initially had contact with my designer Joanna via email. Joanna took time to help me design the perfect kitchen offering suggestions and information on the quality of my choices. My cabinets were delivered on time, actually earlier than expected. I LOVE MY NEW KITCHEN! Thanks Studio 41 & Joanna for your help and awesome customer service.
I was speaking to a young lady (Ms. Jadah) and she was very kind and helpful to my Inquiring questions. . . Need this type of Customer service everywhere! Within in the next 2 weeks I will be making my purchases with Ms. Jadah assistance.
I bought a stove and a widow from Mikey. He I was very please with the way he took care of us. Best service I’ve had.Jadah the receptionist is cool and funny.
I have been using Studio 41 for all my cabinets & windows for the past 7 years. Joanna does all my kitchen design / layouts . She is very quick to respond to calls or emails and typically has a layout back to me within an hour. Carmen, handles all my window needs ! She is always lighting fast with a quote no matter how i get it to her. Phone, text, email, paper napkin or 2 x 4. I have been remodeling homes for over 20 years and have yet to find a better vendor for any material than studio 41 ss.
Excellent place to order & purchase windows. I would highly recommend this place. They do sell a lot more than Windows also. And their pricing is really good.
Great customer service .
Demetra is the best! Always helpful, professional and pleasant. Thanks for everything.
Always pleasant and helpful staff. Carmen has always been a big help. Windows and kitchen cabinets are very reasonable
I called the 83rd street location to ask questions about my remodel for my kitchen. The receptionist, I believe her name is Jada, was so helpful. She answered my questions and made me feel like Studio41 is going to be the place for me when Im ready to move forward with my remodel. Thanks so much Jada!
Demetria makes this the best and easiest way to get order for my fathers business!! Highly recommend her 🤗
Their the best.
The receptionist (I believe her name is Jadah) is always very helpful and pleasant. Even though I was only looking she was patient and knowledgeable and she definitely put your business on my short list.
I called this store and had so many question, the receptionist Jada was so helpful, kind, and patient. Best customer service Ive gotten in a while!
Jadah is the best customer service person. I have ever had the experience to work with. Excellent person!!!
Demetra at the south side location is absolutely my go to person from now on. She is very knowledgeable, thorough, and friendly. She definitely knows her windows, and her customer service is 5 star.
Carmen is wonderful, Have known her for a long time. She is the Heart and Soul of that location. Very knowledgeable and extremely helpful.
Nice place..good prices
Ive had an account with Studio 41for over 30 years. Their customer service ranks 2nd to none. The manager Carmin, has tremendous people skills. Shes always warm, calm and friendly. Lately however, Ive had the great pleasure of working with Susan in Kitchen Cabinet Design. Susans design and layout has been on point. I have great respect and appreciation for those who know their job and great admiration for the who display professionalism. Kudos to you Susan, you made day and made my job so much easier.
Totally happy with my windows! They are beautiful. Thanks Carmen 👍
Went in to order windows, I was assisted by Carmen Porter-she walked me around and showed me the difference between each model s AS Nd helped me find the best bang for my buckI love the selection and optionWill be back when I order cabinets
Called other locations and this was the most pleasurable experience thanks to Jadah. She was a joy and made a frustrating situation bearable. Thank you for hiring her it has made my day.
Demetra is extremely helpful every time I come to place an order. She provides a realistic timeframe on when my products will be available. Great all-around service!!!
Called a few weeks ago asking a lot of questions. The woman Jadah that I spoke to was patient and informative. Great customer service!
I greatly appreciate the expertise of Gloria Perry. She not only knows the products but offers practical suggestions without pushing her opinion.
Joanna at Studio41 was very helpful with selecting the style of cabinets for a kitchen remodel. I will recommend this location to anyone who is looking for home design ideas and friendly, helpful staff.
I came into the store and wasn’t able to be seen. Right away by a designer. No big deal they were dealing with other people. However I did appreciate the lengths that the receptionist jada went thru to make sure I did not feel ignored. She actually helped me pick out a few items before I was able to speak with someone. With her help I was able to come to the designer with a decision already made Thank you jada for your help it was greatly appreciated
Ms. Perry is very helpful and gave me great ideas. She also helped me out with ensuring the cabinets we wanted were the right ones for the size cabinet. She knows her stuff and she makes sure youre happy with your choice.
Everyone at here are helpful but Demetra has been a great help to me throughout the years. Thank you all. 1love 1Life live it
If first impressions mean anything this is not it. Granted its a showroom but it could still have a more put together appearance. This was my first time there and I dont think Ive ever go back. But the location is convenient.
I have always dealt with Demerara for my window she has been helpful to me every time I have come into your establishment
Jadah at southside studio 41 is great. Always willing to help out and goes out of her way to make sure I’m taking care of.ThanksJadah
Best window prices in town. Excellent quality! Always ask for Carmen.
Gordons Remodeling and Repair has used your company for over 20 years. Demetra is the best sales associate he has had. She is wonderful, great with follow up and follow through.
Everytime I order windows, Demetra is always very helpful and pleasant to deal with. Great selection. 5 star business.
Sister Carmen is very good when it comes to windows! She courteous,professional and alway helps me make tbe right CHOICE!! I will continue on purchasing products from studio 41 because there products are high QUALITY at a good price!!!
I have called the for information and spoken with the receptionist Jadah who was very helpful knowledgeable and courteous she made my experience remarkably pleasant.
Gloria has always been an awesome help for me when ordering my cabinets. So many options
I purchase hundreds of windows from here yearly even though other companies have offered me better deals the service i get from Demetra and Carmen is outstanding their attention to detail is on point and getting me the orders asap is key for my business I’ll continue to frequent this establishment while working with these two ladies
Love this location! Been shopping here for years, thanks for all your assistance demetra!
I have been extremely happy with the quality of your service and professionalism especially from Carmen Porter. She has be an invaluable resource to me and my business.
My husband and I went in on a Friday around 11am to look at cabinets. We where greeted and left to look around in the show room with out feeling pressured on purchasing anything. When we saw the cabinets we liked we walked over to MS. Q with measurements and a few request for some cabinets. She was finishing up with a customer but kindly told us we where welcome to stay seated as she explained the last details to the customer she had. We didn’t realize her customer had walked away and felt horrible just taking a seat. But she was more than kind to tell us she would be with us shortly. She gave us a computerized image of what our kitchen would look like with the cabinets we liked. She was patient with every request we had an was able to accommodate us because we had all our measurements and realistic expectations for the kitchen size. “Measurements and space” is key to being a happy customer don’t blame the sales person she was able to make things happen because space was available. Thank you Ms. Q you are awesome!!!!!!!
Great customer service very knowledgeable and reasonable price if you have any question the person to see is Demetra, she never let me down. Thanks much!
Mickey was excellent to work with. Very professional and knowledgeable
Demetra Allen is Amazing. She knows how to take care of all her customers and that’s why I always choose her and climate guard for my windows! Thanks Demetra
I came in for some questions about remodeling my new home, Carmen Porter was very helpful.
Purchased windows here and will recommend them to my family and friends. Thanks for your help Carmen
So many different window combinations and colors! Carmen was very helpful. Looking forward to going back to check out the plumbing and light fixtures.
SMOOTHEST BUSINESS TRANSACTION IVE EVER HAD AT ANY OF THEIR STORES WITH THE SOUTH SIDE OF CHICAGO MRS. PORTER IS AN EXCELLENT SALESPERSON MAGNIFICENT MANAGER
Very helpful Carmen has been my go to person thanks Carmen for all your help
I appreciate the service i get at the 83rd st sore. Miss Demetrais asalsthere tomake things work for me, Thanks for your service ans.
Been shopping with remodelers since 87th st and Delete a has always been helpful with getting my orders in and correct.
Great experience! Helpful staff and friendly staff! Carmen was very helpful