Barnes and Noble is a nice place to buy books. You can even read one there at their cafe. Customer service is very nice. It is connected to DePaul and you can purchase DePaul hoodies and merchandise. Nice place👍🏽.

Customer service lacking. Stopped by for breakfast and coffee. Asked for the restroom as it was my first visit. They wouldnt tell me where it was, just you have to go to the customer service counter and get a key Go over and the girl followed me but refused to help me and still would say where it was. Finally another person came along and said I had to hand over an ID to get a key and then get directions. I understand there are homeless people around but they need to show a little more respect to a knowingly paying customer who wants to wash their hands before they eat.

Great selection of fantasy!

Attached to Depaul University, quite quirky, since theres an entrance into the University through the shop.Went on a quiet day - good day for browsing not for being social. Has a usual Starbucks. Newspaper stand, Depaul merch etc.Childrens section is small - which I went in for - ended up buying myself a couple of books instead. Me!

I love reading and this place has everything I love to read and motivate myself for Personal Growth and Development

Great place for all the books youve ever wanted to read. They have the classics too! Gotta read the classics. Definitely my book plug going forward.

I love barnes and nobles but at this location specifically, a lot of the books currently on display as “bargain” and right in the front are very harmful in terms of diet culture. I know these are probably not permanent placements for these books but it was really upsetting to see right when I walked in.

Information desk lady at the back was exceptionally rude to new customers. Wouldnt consider going to the older woman in the back with the glasses. Everyone else loved to be there an had a positive attitude an very welcoming.

They got books and DePaul Pride. Perfect for bookworms and DePaul students. Its pretty clean too so thats cool.

This Barnes used to have an awesome magazine section but not anymore. This store seems to be a shell of what it used to be probably because of the pandemic.

The sales reps are very helpful and attentive.

Shocked these are still around. Clean. Grabbed a book was a bit let down by the selection. Way more options online and on Amazon.Staff was indifferent. Masks required due to COVID. No bathroom.

Love this location. Super friendly staff and clean facility.

Disorganized, many items not priced or damaged. good selection though

Environment is very easy and quiet no one bothers you and staff is very helpful

Good selection, good layout, good location, normal prices.

It was alright it didnt have what I wanted but it was alright

Thanking this location for not only ordering our but to allow it to be displayed as well. We are new authors and are extremely grateful.

Nice big store with a huge selection!

Favorite place to take a break for my busy schedule. Browsing books in person is precious

As an alumni of De Paul University, I love this book store.

Being in Chicago and not wanting to drive anywhere, this was within walking distance from our hotel. Really enjoyed the outside of the building and the detail. Staff was friendly and helpful and customers looked like they were super comfy being there.

Every booklovers must visit here.

Good hot tea !

Its a great sized store, but they have massive collections of some books but few of other kinds of books that are just as important. For instance they have a ton of comics, graphic novels, photography,and art history books, but their selection of books on actual art instruction is small and outdated

Need more clearance books and items.

Great place to read and study bonus points theres a Starbucks here

Very friendly personal and a great and broad selection of books!

Ive been dreaming to go to this place ever since Ive read the Harry Potter series. Mainly coz it has a lot of interesting HP merchandise 😉 So i went 10days ago and realised this place is not just beautiful n cozy inside, but the catalogue of books they have is immense, satisfying every age group n individual with varied interests. As soon as you enter youll find a section of books on sale going upto 30% so do check those out. On the right is the coffee house, Starbucks.. got enough tables to just sit n read while you sip that amazing blend of hot coffee 😍 Cannot comment on the prices of the books, though 13-20$ worth seemed a lot to me, maybe just coz it was my first time here and the fact that Im not American.

I was able to find what I was looking for and a few more treasures that I stumbled across. The prices are slightly higher than ordering on Amazon but if you want something immediately without the wait go to Barnes & Noble.

Magazine section very small. The apparel never goes on sale.

Great service was able to find books I loved and items

Beautifully set up. There was even a charging station for your phone! I couldve spent all day in there.

I found everything I was looking for.

Variety of books and nice location.

Its not what it uses to be. But still good.

They Have free water all day, they also have a discount rack full of cheap snacks. You cant beat that. When I go in there sometimes I find things for 50% or another reasonably cost. The rack wont be pointed out to you so, its best to ask about it. Also, get in there earlier if you want a good seat because it gets packed very fast.

I can always find my Christian fiction, research books and something to snack on at Starbucks

Their renting process could be much more efficient. In order to return rented books, you need to have the money that they would charge if you didnt return them because THEY WILL CHARGE YOU even if you follow their instructions to the letter. Books wont arrive in time to avoid this. Also, Lauralee Carroll lacks the professionalism to deal with their poorly design system.

Great deals on merchandise, well stocked.

Not much of a selection right now

Great selection

Good place. Very convenience location to study.

From the Starbucks there you can always find funny snacks. Everything is a little bit overpriced but the atmosphere there is good!

They couldnt find a book that was in the store 😕

Great variety and childrens section. Starbucks inside, nice seating outdoors. Finding parking was difficult but we managed. Found item we were looking for with ease and some!

This was the smaller.of the 3 that are here in Chicago. So, if youre looking for a more expansive Kids/Family section, go to one of the larger onesBut, my youngest has found his yearly calendar and 2 Harry Potter items AND he really likes their cafe-Just know that the one on Jackson Nd State doesnt take Starbucks cards as payment.

Nice place

This is the DePaul University bookstore but it has a great selection for those not seeking textbooks. I was on the B&N website and it said the book I was looking for was not in stock in this bookstore. I popped in, checked the shelves and, sure enough, it was there. The staff are also very friendly and helpful.

Customer service was exceptional from the moment I entered the establishment. I was there to buy two books and have them autographed by the author who was there for questioning and giving details about the book,his first. The staff was setting up chairs and helped me with my purchase and seating.

I love this place! It’s such a great place to hangout/study/browse. And it’s massive!!! Don’t miss it if you’re walking down State Street. They have a huge collection and lots of older books too that might be out of stock elsewhere. Cafe is great, and there are so many trinket/stationery options as well!

Chill vibes, I always feel at home around books

Well, thank God its there, with so few book stores left. Its oddly laid out, cramped, has a dog pile ton of uninspired merchandise and evidently they cannot keep the unwashed homeless from hanging out in the store, which made the whole experience markedly unpleasant. But the staff were nice, the security foreboding, and I will be back because there is literally no where else to go get books.

If I go there I forget time. Its like walking in the garden of some magical things. Huge collection of best books, you can touch, read and take home ( for money of course). Prices are affordable for everyone!❤

Nice selection of books.

Great selection of books. Cafe to buy something to eat or drink. Lots of other book related nick-nacks. They have Lego sets.

Barnes & Noble, Inc., a Fortune 1000 company, is the bookseller with the largest number of retail outlets in the United States and a retailer of content, digital media and educational products. As of January 27, 2018, the company operates 630 retail stores in 50 U.S. states.Barnes & Noble operates mainly through its Barnes & Noble Booksellers chain of bookstores. The companys headquarters are at 122 Fifth Avenue in New York City.After a series of mergers and bankruptcies in the American bookstore industry since the 1990s, Barnes & Noble stands alone as the United States largest national bookstore chain.Previously, Barnes & Noble operated the chain of small B. Dalton Bookseller stores in malls until they announced the liquidation of the chain. The company is known for large retail outlets, many of which contain a café serving Starbucks coffee and other consumables. Most stores sell books, magazines, newspapers, DVDs, graphic novels, gifts, games, toys, music and Nook e‑readers and tablets.

I head to this place every now and then after work and browse through the latest books. If you really want to enhance your reader experience, use the Goodreads app camera function and scan book covers. That way you get to read reviews and see what people think about the book you want to purchase.

Nice place to visit food to eat drinks and coffee and of course books perfect place to chill and read the book you just bought or bring or own book I go there almost everyday

They didnt have the book I was looking for but its a beautiful Barnes and Noble. I also like how the store was organized and it seemed like a very open environment for reading.

They have good variety from best sellers, Lego games, and records I found all Christmas gifts for my family in this store. Plus the staff was very helpful they wrapped my gifts as well.

They have awesome books I seen the rapper Rick Ross has a book out very neat and clean not crowded

No customer service

Love the feel of touching books and sampling what you would like to read. includes cafe where you can sit with a latte and enjoy a book

Its great for a brief stop and for looking through the most mainstream literature. I grabbed a mocha latte and bought a history book.

The location was great. Staffs were kind and friendly. Great selection and there were various categories.

They were very helpful, I had to order an audio book and they were happy to do so...

Peaceful, clean and friendly. Best place to look for a book since Borders Books and Music is gone.

This is a great bookstore in downtown Chicago. Plenty of book selections and a cute area for children.

Wide variety of books, bi-level. Magazines, games, starbucks with a bubble tea and dunking donuts nearby. Staff is always nice. Large variety of DePaul college clothing and accessories so school supplies are here as well

Cool bookstore. You can enjoy your coffee while checking your favorite books.

Book stock seemed low. 75% off books were at entrance, which isnt typical for BN. They are an eyesore. Couldnt get use to store lay out. Hard to find things.

Great

What a great place to buy a book, read a book you have not even bought, rifle through a magazine while having a coffee and a sandwich. Pretty extensive - if pricy - selection of gifts as well. DePaul is lucky to be one of the few universities that has a Barnes and Nobles on the premises, and alas! a good portion of my salary has been spent there. DePaul staff get a discount all year long, and a pretty good deal once a year, around Christmas time, for a week. Actually, this year they have offered two weeks of discounts, not just one. I love the smell of books mingling with the smell of coffee, such a perfect combination. The staff is also very friendly and knowledgeable. One of the best, or maybe the best, chain book store in Downtown Chicago. There are so few of them left, we should all flock in as we do in museums.

Suffering from covid

Whent looking for a book about sharks, I got one for me and a real interest easy to read for my god son

Store was open. Found the book I was looking for and their was little wait time to pay for my books.

Called and they had what I needed before a long flight. Had it waiting for me when I arrived. Perfect!

This Barnes and Noble always seems a bit understaffed but I do appreciate that theyll gift wrap everything you buy. Its also convenient that the store is downtown and part of a larger shopping district. If you enjoy the Barnes and Noble here, be sure to check out the Harold Washington library a few blocks away. Its massive and the top floor has a lovely indoor garden where you can read and check out CPLs special collections and programming.

There are two floor in here. Its busy on the main floor and theres a lot of foot traffic with people entering and exiting. The bottom floor is quiet and mostly empty. I found a book to purchase down there. The main floor was too busy for me to focus on choosing a book. Theres also a Starbucks on the main floor.

We all need knowledge

Great place. Small sections, but very organized.

Nice store, wide variety of selections including textbook for depaul students and other books on the ground level.They have a coffee shop inside which is nice. Working and study there is nice but 1 star deduction for how busy it gets sometimes.

Conveniently located around many businesses and great place for a break. Staff is always friendly and there is usually a line for their cafe (FYI they sell Starbucks coffee but its not Starbucks owned). Try to grab a seat at the long window bar facing State Street and catch up on reading while people watching. One problem is the revolving door that occasionally brings in smoke from those that arent real good at reading or measurement (smoking is not allowed within 15 feet from the entrance people!). Summer is best because most DePaul students are gone and all their backpacks dont occupy all the chairs. Security on site too.

Its a great location however, the staff at the customer service desk are very rude. Particularly the two older ladies. I overheard them talking about a women who came in asking for something that turned out to be at another store. The two older women, who I cant name because neither wore name tags, then laughed at the women after she left. Also, if you ask for a bathroom key that happens to be checked out, you will be told to wait with a rude tone. I never came here before but already these women appeared to dislike me. The younger guy who was with them seemed to dislike them too. I really dont blame him. Try to go to a different location to avoid the rude employees here.

Nice place to pick the latest in books, accessories, and have a nice cup of coffee or snack.

Its nice that we still have a bookstore that you can physically go to and purchase books, sit and drink coffee and read. Bravo!

Nice place to take a break. Staffs are always friendly, everything was well organized as usual.

Well great selection of books bought 3 myself and enjoyed the experience

Loved this branch of Barnes and Noble. Very organized, large selection of books, a lot of people, it really made you want to pick up a book and start reading instantly.Totally recommend this branch

Store doesnt have much traffic its nice to shop without having too many people.

You can find almost anything you may need in this place. If you like to read, or even socialize with others in the same search that you have.

Clean, organized, friendly and knowledgeable staff. Aesthetically calm to shop in, seats available, and a coffee-restaurant shop with good service

Great bookstore. Great collection of books. Great location, easily accessible. If you get tired of looking at books, theres a Starbucks right inside the store

Great selection and helpful staff! I needed a book they didnt have and they helped me find it and order it for me. Great store in a landmark building.

I forgot how fun bookstores were. This one had so many fun books!! I wish they had more chairs to longer around in.

One of the last large bookstores that has large imediate inventory. Includes some games. Will order books for you. Downtown Chicago store near restaurants & near public transportation.

Its a good place to go. Lots of books that you might want buy. Buy different kinds of shirts and hats. And looking for models to build with your hands. Different book marker to put in your book to hold your place until you go back to your book to read again.

This B&N is a convergence of several characteristics you could hope to find at any public shoppe in the Loope. Working from the outside in, 1. E. Jackson is a prime location. The building exterior, although belonging to DePaul, is modern and impressive. The well-maintained plaza is a good place to meet up with friends, co-workers, professors, etc. The same goes for the interior cafe (not reviewed here because its a separate business).The bookstore, upstairs and down, is built for perusing. Although the place is often noisy and bustling, B&N still offers a variety of comfy chairs to its customers. It stocks the standard B&N fare, as well as DePaul books and swag, and maintains substantial sale shelves.Of course, big box bookstores like this are a dime a dozen in Chicago, but if youre within this B&Ns radius and you have a literary need, you should check it out.

I love coming to this bookstore. I can spend hours here.