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JOANN Fabrics and Crafts
2639 N Elston Ave, Chicago, IL 60647, United States
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JOANN Fabrics and Crafts
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Sh
Review №1

Great place to get patterns to make Halloween costumes, very friendly customer service people, very clean store, sewing machine are on sale.

ma
Review №2

They too have HALLOWEEN & THANKSGIVING themes up now. But I came here after my eye appointment was cancelled. So, there were many places to go window shopping at. So, I came here first. Then my niece has this Cricut machine and many things were on clearance. So, as I was explaining and taking pictures of a few of these. Not sure if she made it there, yet. Shes in another state but each store is different. Not sure what she needs for her machine? But skies the limit. Then I saw these colorful baking mixes to have Orange waffles or even Bright Blue. I thought it was Wilton? But it isnt another brand. I love this store too!

ro
Review №3

I love this store and right now they are having a great sale for all your holiday needs

Ni
Review №4

Always have a good experience and the staff is ultra helpful and friendly outstanding customer service every time 😊

Na
Review №5

Excellent store. Great collection. Extremely friendly staff.

Ho
Review №6

Nice large location with pretty much everything one might need for crafting/sewing. It was quite busy on Saturday afternoon and getting cuts/checking out took a while. But otherwise great

Je
Review №7

This location is amazing! And I say that for one of their associates, Melina!! She is so amazing! I’m new to sewing and bought a ton of supplies, she let me know which coupon I could use for what items and explained when my subtotal didn’t match up because of some things I got. She was amazing and made the whole experience so easy! This is the store to go to! Not once did I feel “dumb” with my questions.

ca
Review №8

If I am correct this seems to be the right store (saw a karen video youtube). DEBRA, you are a fantastic human with real compassion and love, especially for your employees. Your management is absolutely amazing and the way you carry yourself and the store is just fantastic. you really deserve a raise and appreciation. as a minimum wage worker, i wish my managers would defend me against customers as I witnessed you do, and I wish i had a manager to help me with anxiety issues (just as you did with your employee). love from SEATTLE:)

Di
Review №9

If you are looking beautiful and variety of fabrics, this is the place. Whatever your project is, you will find everything here from a single needle to a wonderful sewing machine. Other materials are available and the prices are just incredible.

Pe
Review №10

Its a nice and very organized place, I like it!! I recommend it!!

Al
Review №11

I ordered something online. Received email that it was ready. Walked in and the employee was ‘very busy’ flirting with the security guard. Perhaps it was because he has a gun! Why you would need a gun to protect a fabric store, I can’t imagine. I can just see thieves running out with bolts of fabric. Perhaps the employees could defend themselves with scissors. I digress. I stared at them long enough so that she asked me what I needed. I said I had an online order to pick up. Showed ‘them’ the email. She didn’t want to leave him for a second. But she did. Went to the area where orders were kept. No luck. Went to ask one of the 3 poor cashiers who were dealing with 20 people in line. She said that one of them would help me. Not likely! So I said I’d shop. She said- I swear- ‘Whatever floats your goat’. Perhaps it was boat- but still- really??? So I got a few things and got in the continuously lengthening line. When I got to the cashier ( after adding 3 items to my cart- perhaps they keep the line long on purpose) she goes off to the same place to find my order. No luck. I show her the email. Now I have a double last name. Finally, she comes back and accusingly tells me that my order is under my second last name not the correct last name. I reply that I can’t help how they read. And the kicker- I get home and open the sealed package - one of the items is wrong. I ordered 3 of the same thing. They screwed that up too. Surprise!!! Oh- by the way- the first employee was still hanging all over the security guard when I finished shopping. It was still early on a Saturday. I’ll leave the rest to your imagination. But I’ll bet absolutely nothing that transpired later had anything to do with helping customers!

Sa
Review №12

A larger Joanns with a fantastic needlework section! Anchor, all the DMC (including variation, Coloris, and the under 20s). The cross stitch fabric selection is pretty low, but they have the basics and some colored Aida.

Sh
Review №13

If this is your first time in a Joanns you may be overwhelmed. The store is huge and there are so many different fabrics to pick from. Heres the skinny on this store: You should never pay full price on 99% of the items in the store. Get the app and watch the savings come in. And you can use multiple coupons per visit. Another pro tip is that the employees are super knowledgeable. If you need to know anything about a fabric ask. They have everything craft there: ribbons, paint, buttons, sewing notions, in all colors. If you are a first time crafter or an experience one this is your place and please never pay full price there, remember to get the app.

No
Review №14

Great managers stick up for their employees and you still cant beat their fabric selection.

ze
Review №15

Good prices, limited staff, for the amount of traffic at this store it was organized.

A
Review №16

As a corporate store you know what youre getting, it generally has what Im looking for in sewing and craft supplies. Theyve cracked down on their coupons & the whole doorbuster sale thing is irritating at best. It seems their new sales and marketing strategy is put in place to confuse the buyer, so if you dont read all the fine print youll end up spending way more while assuming youre getting a deal. The bathroom at this location is pretty bad and the lines are always long, but the staff is friendly and helpful, so thats a plus.

Mi
Review №17

Kathy in framing was very helpful and knowledgeable, even with things outside of her department!

Ke
Review №18

I would download their app, they usually have pretty good coupons, and it helps if youre buying expensive craft materials or in bulk.

Mi
Review №19

Plenty of fabrics as well as frames crafty things as well. They offer classes for all ages so thats nice. It was easy to get there and parked in the large lot they have for free. The store is organized and clean, was not offered help but I wanted to look around and find it myself. The checkout was fast and smooth. They had a few sales at this time so took advantage.

Pa
Review №20

Great location with huge store to get yourself lost in. Friendly & helpful staff. Shop in person at the store or online. Pick up your online orders at the store or have your order shipped to you. Plenty of parking available.

Ad
Review №21

Very friendly and helpful staff. This store has a good variety of items and pretty well stocked. I recommend this location especially if youre looking for a specific fabric!

d
Review №22

Not from the area, originally came to the computer store next door and decided to go inside Joann Fabric to find a fabric for my storage bench that Im redoing and I found the perfect fabric so happy I decided to go inside. They had many selections to choose from, I was happy with my purchase and got a good deal with a coupon I had.

Co
Review №23

I usually find what I need. They have a good variety of craft supplies.

Dr
Review №24

It was great, makes wife happy. We mainly go there for the good variety of yarn. And decent prices.

Jo
Review №25

Great place to find a lot of craft materials. I needed stuff from Michaels, no dice, but this place can always save the day!!

To
Review №26

Its a specialized store and there are many competition so ... plus you will find a lot of various domestic engineering items. Of course no food except some candy by check out.

Ma
Review №27

This particular location is very nice, good customer service.

Je
Review №28

Found a beautiful fabric to recover our barstools. Saleswoman helped verify the math and the fabric was on sale!

Te
Review №29

I had not been in one of these stores for many, many years. Happen to come across one when going somewhere else and stopped in with a few things in mind. WOW! I was amazed at the verity and selection of products. Saw both things I had in mind which were nice quality and seemed fairly priced. I will be back.

Lu
Review №30

Well organized store and friendly staff. We stopped by since my Grandma needed some yarn + materials. Ashely was great in helping us decide and answered our questions which made all the difference.

St
Review №31

Nice staff. Great sales.

el
Review №32

Love it. I wish the sewing classes are back eventually.

Mo
Review №33

Jessica just helped me buy some buttons and she was just the sweetest person ever!!! I love this Joannes so much!!!

Sy
Review №34

Very good staff and good collection

S
Review №35

Got what I need love this place.

Cl
Review №36

The 1st 1 I went to didnt have the letters I was looking for, they were very helpful and located them at another store

Ai
Review №37

Love shopping here for all my baking and cricut stuff employees helpful and the store is clean amd orderly

An
Review №38

Good service nice people

el
Review №39

Great selection of fabrics. The clearance fabrics are super awesome. This Joann always has a sale going on for some reason. The staff is super friendly and very very helpful.

As
Review №40

They have everything you need to be creative

Da
Review №41

Helpful staff. Found what I was looking fot with help. Would deffently return

An
Review №42

Always very busy, but great employees. Very nice selection of items.

Ma
Review №43

My only concern was that the lady who cut my materials overcharge me of materials I didnt get. I was charge for 2 extra end bulk materials. Otherwise she was pleasant

Li
Review №44

The store was under restocking, many selves empty but still I found what I needed...nice...

Am
Review №45

The line is twenty deep and has not moved in 8 minutes. No wonder online shopping is taking over. There is not enough staff.

St
Review №46

Its okay if you need something now. I did find several items that I purchased and needed right now for much less on line.

K.
Review №47

Ladies room was filthy. They missed more than a few days of cleaning the floor, the dirt is all up the walls, the sinks were gross. This grossness is from more than just one day it looks like weeks of neglect or amazingly nasty customers.

Vi
Review №48

Honestly with the 1 star I’m being generous. Extremely rude staff, I got put on hold for ten minutes during my first call, then my second call she hung up on me, after I kept calling they simply stopped answering the phone. Whoever works here in customer service should find another line of work, preferably without people.

Da
Review №49

Huge store. Lots of sales and very helpful staff members. I will DEFINITELY be returning

Ma
Review №50

Staff very helpful

Ly
Review №51

Nothing to write home about, just wasnt anything like I thought .nicer crafts were there thats what Im looking forward to going back for

Ni
Review №52

Great selection and deals. Theres always things on sale.

Ch
Review №53

They have everything imaginable for crafts and they have a huge selection of fabrics of all types. The staff was very helpful and I ended up getting just exactly what I was looking for. Great place if youre in the sewing or crafts!

Ed
Review №54

We love it 😀 all ways haves what you need 🌟🌠🌈❄☃️

Na
Review №55

Found some items I needed however; they need to do more in getting cashiers in front to help with the line. I waited over 20 to 25 minutes in line cause there was only two cashiers.There were about 15 people or more in line waiting. Than the ladies purchasing at register were there FOREVER as if they were buying the entire store. 😩

Ca
Review №56

Nice selection I found all that I needed.

Da
Review №57

The ultimate location for any and everything crafty. Great selection, exceptionally reasonable prices. Nice staff.

Da
Review №58

My home jo ann store, cant find associates often but I guess thats how the store is, lines always long

St
Review №59

I came in for help with a project refinishing some dining room table chairs. Diana in the fabric department went above & beyond by helping me find the supplies I needed and taking the time to offer her expertise on the best practices. She made me feel confident in my ability and seemed genuinely interested in my project being a success. Diana knows her stuff and I am so thankful she helped me!

Jo
Review №60

Ive been a long-time customer of Joann fabrics and love the store. If I had any complaint, it would be that there seems to be more crafts than fabrics these days.

ha
Review №61

This JOANNs has great employees that are always eager to help when they can. I know that with COVID retail is hard. My only complaint is that everytime I go they seem to be understaffed. With that in consideration the workers here do an amazing job and I am glad that this is the location closest to me.

wi
Review №62

I wanted a basic black scrapbook but all they had were goofy designs or black with phrases on the front like love is strong, etc. I left with nothing and am sort of glad because there was a huge line to check out that seemed to move very slowly.

Er
Review №63

Found everything I needed to put together a poster board and floral arrangements for a memorial mass. A big shout out to Lisa and Kate for staying longer and being so accommodating for the best discounts on my purchase. They were great!!!

Au
Review №64

I cant leave here without buying something! Great variety of art supplies and you almost always find what youre looking for. Only downside is that everything is relatively expensive and you need coupons to make the purchase really worth it.

A
Review №65

My favorite store in the mall. Love them. Great deals, great cashiers and excellent service. 100% of the time.

An
Review №66

Super big JoAnn Fabrics store ... lots of quilting fabrics, lots of fleece fabrics ... great selection of holiday craft items. Very friendly and polite staff

At
Review №67

Great products, great workers.

Ma
Review №68

Great store for all your arts and crafts..

Pe
Review №69

I go here a lot because of my sister or my girlfriend. They have a great selection of arts and crafts, fabric and diy stuff.The only time I have trouble is when asking for help. Half the time the staff is just as lost as I am when it comes to finding anything in the store.If youre looking for something in specific please use the app or the website to see if they have it in stock. The staff will actually use the computers to locate what you need if you let them know they have it in stock. Which is a little backwards but if you want something then youll do anything to get your hands on what you want.

je
Review №70

I wanted picture frame online and they had one in store then said they didnt have it after I paid online.

Je
Review №71

Great deals depending on what your looking for. Loved my fabric for my chairs!

ma
Review №72

Didnt have what I was looking for(saucers for the bottom of a planter). But found the eyelets for my glasses. I can spend countless hours in the store. But would like to understand the pricing on the fabric remnants...

Ma
Review №73

Super inexpensive always great deals and theres always a nice security upfront

Na
Review №74

They’re always accommodating and trying their best considering how swamped they always are. If they don’t pick up the phone it’s because they’re legitimately always so so busy

Na
Review №75

Kathy in the frame dept. is awesome! So helpful & great suggestions!

Th
Review №76

Amazing variety of fabric and craft supplies!

As
Review №77

Although expensive, the store was stocked and clean

Ma
Review №78

Good place for buy Good things

Na
Review №79

Like this store. You can find everything for hand made and more

Ri
Review №80

I dont know that I hated it as much as that I will never go back. The kid behind the counter was rude to people. He clearly thought that he was better than the job and anybody that was asking him a question.They didnt have the proper material and its the most simple thing to carry. I have never been in a Joann fabrics where they didnt have a single simple bolt of 100% cotton flannel. Everything was way too thick and not supple.But the kid was rude. Everybody was giving each other looks as if they couldnt believe what they were hearing.When people are miserable like that,and if the service is bad enough, I usually tell them that I hope they keep that job for life.

ir
Review №81

I dropped my client off at Joanns Fabrics.

Ad
Review №82

Every time I go in I re-realize Joann has a huge selection. And theyre pet friendly!

Ka
Review №83

Giod service, fast and clean.

ze
Review №84

This place had every kind of fabric you can think of at good prices and they cut it the fabric to the size you needand makes your project alot easier to get done.

Er
Review №85

Has everything. Love this place. Could get lost for hours.

Mo
Review №86

Its still a good place to shop, but cross stitch supplies seem to be an after thought. I still managed to spend $30 on things I didnt plan to buy.

o
Review №87

They have those sales to cover up how high their prices are. Blah

Ly
Review №88

Good time to go. Had what I searched online for employees were very helpful.

Li
Review №89

Good prices

Ba
Review №90

Lots of products. Shelves stocked well. Great customer service. Decent prices.

Mi
Review №91

Great sales today. Friendly service. Thank you cutting table staff!

Ap
Review №92

Nice store with a bit of everything for an artist or someone who loves crafts. The staff are friendly and dont mind helping you find anything your looking for.

an
Review №93

Got everything I need

Bo
Review №94

Craaaaazy long line during COVID. I had to just dump my items and leave because I didnt want to stay in line for 30 mins.

vi
Review №95

Staff is always kind, always walk out of there with more things than I definitely needed ! Great sales!

Wi
Review №96

Ok needed acrylic paint ok n a short notice; there was a medium selection and what I wanted was out of stock. I did spend more than I was planning but satisfied I was able work with what was available.

As
Review №97

Good yarn selection here. The store was tidy and well stocked on the supplies that I needed.

Sa
Review №98

Had what I needed after doing an online search. Inventory was on point.

As
Review №99

My knitting gear was not in stock 😢

Ka
Review №100

If you love to craft you have to come here!!! So many supplies available for you. Frames, garden, tailor, dolls, painting everything you need. They have Public bathroom if you need.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2639 N Elston Ave, Chicago, IL 60647, United States
  • Site:https://stores.joann.com/il/chicago/2117/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 773-227-7874
Categories
  • Baking supply store
  • Fabric store
  • Bead store
  • Craft store
  • Knit shop
  • Picture frame shop
  • Scrapbooking store
  • Seasonal goods store
  • Sewing shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:10AM–7PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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