My experience here was incredible! The administrator here assisted me with saving some time by telling me ahead of time if the things I was purchasing would be going at a bargain the following day. Sure enough they werent, however she gave me a 15% rebate for my difficulty. I wish I could recollect her name. They have great costs as it is now, so my shopping experience was truly charming and I had the option to discover what I required. I will return sometime in the not too distant future in light of the fact that my client experience there was important.

Nice urban wears

This store is perfect for the younger generation

The clothes options here are becoming slimmer.

Friend brought an item from a Merian Espiranza and she scammed him as well as another person. She acknowledges what she did, wont give money back, and has said she told her managers who dont care. Wont come here again.

Why won’t anyone answer the phone when you call this store ????

Haven’t been to forever 21 in 3+ years and loved how Amira helped me and guided me when I had Tons of questions😭 Thank you so much girl!! I felt so welcomed and not judged by my figure. Also the manager (man with tattoos and glasses) was polite when I made my purchase:)

My experience here was great! The manager here helped me save some time by letting me know in advance if the things I was buying would be going on sale the next day. Sure enough they werent, but she gave me a 15% discount for my trouble. I wish I could remember her name. They have really good prices as it is already, so my shopping experience was very enjoyable and I was able to find what I needed. I will return at a later date because my customer experience there was memorable.

If i could give forever 21 a lower rating than 0 than i would! DO NOT WASTE YOUR TIME & MONEY! the online customer service has treated me so poorly when inquiring on a discrepancy in a coupon code. they offer you 30% off and give you items to receive said 30% off and do not give you the full discount. then continue to end the chats when they cant help you. other than the poor customer service, the filthy dirty stores, their clothes are so poorly made and cheap quality. I would NEVER recommend anyone purchasing from this store. very unfortunate since i used to frequent the stores as well as shop online.

Good

When you go in this particular store, you never know what you are going to find but you will find yourself something. The clerks are exceptionally awesome.

This is the spot. The clothes are chaep and trendy and i would live here if i can. if you have a teenager daughter or teenage person in your life get them a gift car from here they will love you.

They should change their name to forever-until-we-get-bankrupt-21.Kidding aside my friends love the clothes here.

Love this place, every one made you feel welcomed and like part of the store..great shopping experience:) Highly Recommended!!

My daughter cant get enough of this store. She loves it.

Check out staff is friendly. The merchandise is lame. They have lost their touch on trendy quality clothing.

I went here today to make a purchase using my new credit card. I dont have the physical card yet but as with any store I shop at i was sure they could look me up. Surprise surprise they said they couldnt. So i called the credit card company and they said it could have been looked up in the store. So i called Forever 21 at Chicago ridge mall and a guy told me over the phone that my account should have been looked up. Its making me wonder why did these ladies quickly say they couldnt. I will be back tomorrow and they gone feel this black girl magic.

I ordered a purse and had it ship to the store because I thought it would be easier. Once the 7 days was up I tried to call the store to make sure my package was there before I went to pick up. I received no answer so I called back and again I received no answer. I called about 10 times and each time I received no answer. I know the store gets busy but for someone so hear the phone right for about 30 mins and not one single person answered the phone that is a little ridiculous. I learned my lesson and I will never shipping to there store again and will just pay a little extra to ship to my house.

Used to find cute chlothes but not anymore

Nices prices

Wouldnt recommend. Girl named Merian works there and scams people on facebook for their hard earned cash. Watch out for shady people like her.

Decent store but expensive. Found the perfect walking and gardening hat for Mom

Always messy, the clothes are always knocked down. The employees don’t even bother to pick them up and make the place look somewhat clean

The clothes there are wonderful and the salesclerk Genesis was very helpful and knowledgeable about the clothes.It was a pleasure shopping there.

Always a pleasure! I know the staff I shop there so much

Good customer service. Not best selection of clothes for everyone

This place is a den of thieves, it seems you have a con artiest among your ranks! Merian Is her name and scamming is her game!

Filed for bankruptcy on 09-30-2019. Reported in Fox news.

Not even worth one star. Do not waste your money on cheaply made clothes !!

Good variety even for plus size

More like fornever 21, theyre pants are too tight, they dont even have that many clothes

Have a good collection

Organised and great job

Its ok,some of the clothes are ok.

Very helpful employees.

Nice styles of clothing

Clean, Excellent Customer Service!!

Never did care for this store every time I go in there s*** everywhere and I believe its closing down

Nice but downtown is the best

The clerk was rude.

Tried calling this store several times ..no answer ..... whats that about. ?

Nice plus size options

Should have more clothes for Fuller figures

Great environment.

Nice, excellent help!

Very helpful.

Limited mens section.

This is an OK store, its seems more of a Preppy Teenager store

Omar is a horrible manager

Went wit my shorty

Good bargains

Plus size

My favorite store

Limited supply in store

Love the clothing just to cluttered

Nice store

Great prices!

Nice sales

Got what we were looking for.

Kids live it

Ugliest clothes ever

Nice Accessories

Reasonable prices

Love

Very attractive clothes to give at a very good price

This is a good place if you want to pray. oh, very good prices

Modern clothing

Place with quality products, pleasant customer service!

Good place to shop

Very good prices but there is always a dump

I love the offers