My husband and I have used Digital Doc for iPhones, a laptop, and a desktop hard drive. They were always professional. The solutions were explained and easy to understand. The work was completed within a timely manner. We have been very pleased with Digital Doc!
Spilled coffee on my Macbook air and unfortunately did not know about how to to completely air that out to minimize the damage. Even with a hard drive that was probably soaked in coffee for maybe 24 hours they were able to extract all the information from that computer put it on a hard drive and call me with it maybe 72 hours at the most. They were so responsive so kind and most importantly so efficient and helpful I would recommend them highly
Very prompt and reasonably priced but most of all HONEST!
My old computer sat idle in a storage facility for a year and i thought it was done. Adam from Digital Doc took my computer replaced a part and repaired it and only charged me for one hour of labor. I have worked with many computer repair shops over the years. I highly recommend Digital Docs computer service repair.
Digital Doc is the only place id leave my valuable electronics. They were very professional and I received the highest level of customer service. They repaired my DJI drone and got me back up flying again in no time. Thanks Doc.
Payne was very helpful and provided excellent service. A difficult PC problem to diagnosis, but Payne set realistic expectations and ensured me they would “back their work”. I trusted and they delivered.
I was extremely satisfied with the services and the treatment I received at Digital Doc. The technician was very thorough an knowledgeable - he explained the issues and they diagnosed and fixed the problems on my computer. The price was very reasonable. When I picked up my computer the tech showed me how to work through some of the problems I previously experienced. Exceptional service, response and knowledge.
I stopped in because I needed my iPhone screen repaired and it was conveniently located. They were very helpful and friendly and more importantly very quick with excellent professional quality to their work. I we definitely use them again!
Matt is very personable and conscientious. He patiently answered all of my questions and explained everything I needed to know. These guys are the best!
I took in my laptop and they not only fixed my issue, but gave it back to me better than it was from before! These guys are also very fast, straight-forward, and no nonsense. Dont go to Best Buy, check these guys out first. They will take care of you.
I went to get my phone charger port cleaned because it wasn’t working anymore. Not only did they clean/fix it, they also cleaned my phone case and replaced the glass protector screen which was cracked. In total, I was only there for 15-20 min. Great service and great price.
Everyone is very knowledgeable and extremely helpful. Im far from tech savvy and they made me feel comfortable. I would recommend Digital Docs to anyone needing assistance with tech problems.
Had an awesome experience getting the back of my iPhone repaired here. Adam was very helpful and my phone looks as good as new. Much more reasonably priced than other nearby phone repairs!
I called to ask about replacing my iPhone charging port. They told me what it would cost and then said it would be less expensive if I purchase a different type of charging device. They essentially turned me away to save me money. I would consider them in the future for sure.
Matt and his team is incredible. They will bend over backwards to fix anything you have and if they can’t, he is incredibly honest and open on all your options. Thank you so much.
This is the second time in two years we have utilized Digital Doc’s services. Both times we had to repair our daughter’s badly cracked iPad (6th generation) screen. The overall process was great; the work was performed quickly for a reasonable price. Digital Doc is reliable and trustworthy when it comes to our IPad and iPhone repair needs!
Digital Doc is always professional. I’ve used them three times for computer repair on separate units. They’re excellent and go above and beyond. Also, very reasonable on price! I highly recommend Digital Doc for your repair needs.
Excellent shop with excellent people and outstanding customer service. It was smooth and easy and very reasonable. They were able to get parts that are pretty tough to get. Highly recommend.
My USB stick stopped working. They did a fantastic job retrieved my data without any problem. I broke one of key on my keyboard when I dropped my water bottle on my computer. I went back to them again. They ordered the part and fixed it without any problem. They were professional and did a great job. Their price was reasonable. The store was small but organized. I will definitely go back to them again for any computer or phone issue.
Took my iPhone in to get the screen fixed and it only took 20 minutes to get fixed! Also, they gave me a free screen protector. Great customer service and great at their jobs.
Wonderful service!! Got my MacBook screen fixed in rapid time! They told me 7-10 days and got it done in 5! Great results!!
We always use Digital Doc for our phone repairs. They are courteous and efficient and we highly recommend them.
These guys are great. They have fixed several of my computers and every time they finished on time and at the price that they quoted. I would recommend them to anyone.
Love going to these guys. Upstanding and they do an incredible job. Expected to be a life long customer to these good old boys!
I Highly recommend this business, they are very honest,, when I thought my tablet screen was cracked they looked at it and pulled off the protective barrier that I had no idea was on there. They could’ve taken it and charged me for a new screen and I would’ve known the difference, I appreciate them so much. Also whenever I have questions they thoroughly explain and are so good at helping with all the issues I have had on my computers. These are good people
I was in need of repair for a 12.9 iPad Pro. They were incredibly helpful as I showed up at their door not being the most technically savvy individual. They quickly diagnosed that it needed a new battery. Quoted me a very reasonable price and the turnaround was really fast! I would highly recommend Digital Docs - they are honest and helpful and give great guidance and advice with very fair and reasonable pricing!
Digital Doc was able to get my request faster than expected! Highly recommend! They called me every step of the way.
I had seven pieces of digital equipment hacked for months. Digital doc was able to reset each piece and return them to me quickly and with no hassles. I was extremely pleased with their work. While being very professional, their attitude is easy-going and they are a delight to work with.Five stars for Digital Doc!
They did an amazing job on my apple watch! The screen was cracked and they replaced it for me within a few days. Initially the part they ordered didnt provide a strong enough adhesive so the new screen was kind of loose, but they were more than willing to fix it for me. Incredibly kind employees, high quality and trustworthy service, and a competitive price! I plan on using them and recommending them to my friends!
If I could give these guys six stars for their service and professionalism, I definitely would. Although it was just a simple diagnostic of my MacBook Pro, they did an amazing job and were amazingly friendly.If youre comparing this store to Batteries Plus / UBreakIFix, these guys are much better and much more professional. They wont repair your phones / laptops / etc. just for the replacement to fizz out on you a few days / weeks / or months later, only not to question the replacement later.Payne was very hospitable and professional from the get-go and assuaged my frustrations due to the the callous employee from Batteries Plus, who wouldnt even do a diagnostic on my laptop and wasnt even familiar with the layout in his own store, as he had problems finding a socket in his store. Yikes.Adam called me a few times, once before even starting the diagnostic and once more after the diagnostic was complete. Our phone conversation had actually cut off, possibly due to the days weather conditions, yet I could still hear him from my end. Without knowing that I was still listening to him speaking (to Payne, I presume), he still remained professional and said that he was going to try to contact me again. Later on, he explained that he successfully managed to turn my laptop on and deduced the problem to battery issues, which contradicted 100% the nonsense that the employee from Batteries Plus spouted out at me. He even gave me a copy of the diagnostic with notes so that I have proof that its the battery that was causing the issues. Thanks Adam!Lets move on to their manager, Matt. I only just saw Matt today, and even though he hadnt actually worked on my laptop at all, he was nevertheless concerned about my situation and was curious as to what had happened. After explaining to him the situation, in terms of the unprofessionalism, and callousness of the employees from Batteries Plus, Matt was sympathetic to my cause without trying to sell me something and mentioned that its unfortunate that the work ethic of people nowadays is on the wane. This isnt the case with the employees from Digital Doc. These guys are truly genuine and professional and care about what they do. They listen to you! Please choose these guys over Batteries Plus, UBreakIFix, and other places like that. Why? First, they deserve your business, and I want them to prosper. Secondly, I dont want what happened to me to happen to you, be it your phone, your tablet, your laptop, etc. Matt, Adam, and Payne gave me a little more hope in terms of professional employees in our time, which seem to be few and far between.The store is located kind of across the street from Target, next to a dentist office, and is basically one of the first places in Chesterfield Valley, right next to the first light (or last light, depending on where youre driving from), which may be a reason that Digital Doc might be slightly overlooked, but please, if youre having an issue with whatever it is you have, go there!Thanks a lot guys!
Went to drop off phone and Matt immediately started to look at it.. sure didnt expect that. He diagnosed what was wrong and fixed it on the spot!!!Excellent service... Fantastic people!! Very ECONOMICAL!!!!DIGITAL DOC ROCKS!!!!
When other technology specialists told me that I would be better off getting a brand new phone since it would cost me >$550 to fix an unknown and unexplainable circuit break on the motherboard of my
The guys at Digital Doc were AMAZING!!! They were knowledgeable & so helpful. I have an old laptop, but I love it & they were one of the only businesses who said they could help, and they sure did! Thanks so much. 10/10 would recommend!
I took a Sony Handycam in for Service and when I dropped it off I explained what the unit was doing. I asked what the charge would be for the Diagnostic service. I was told 20.00.(Very reasonable).Received a call from them a couple days later and they let me know they were able to duplicate the problem but were unable to repair it because they felt it was a hardware issue and not something they felt they could correct. (Honest evaluation) I asked if they had any recommendations because I did not want to just give up completely on it.They recommended another business that specializes in dvd type recorders so, I will follow up on that recommendation.Overall very satisfied with their honest upfront level of service and I would give them another opportunity if the situation arises.
Wonderful work done by Digital Doc. Great pricing as well. They took good care of us.
Super friendly. They fixed my phone the same day I brought it in. However, I noticed that whenever I pull up something with a black background (camera, youtube videos), there appears to be a red dot in the corner. However, this isnt a big deal to me since my phone isnt cracked anymore.**UPDATE**They were able to fix the red dot issue free of charge
These guys are always so helpful! Ive spent quite a bit of time shopping for a replacement of my ancient laptop and didnt want to spend a lot of money. They ended up finding me the perfect used laptop that met all my needs, including price. Thank you Matt and Adam!
I love Digital Doc because they knew exactly how to help me and finished the job in less than a day. They honestly assess the problem and worked hard to find a reasonable solution.
I had a phenomenal experience at Digital Doc. I have dealt with numerous tech repair shops, and they were by far the best.Upon just moving to the area, my iPhone screen was damaged by water. After seeing they had the best reviews in the area, I brought it in to them and they clearly told me what needed to be done and they gave me a great price. The repair was timely. I HIGHLY recommend them and I look forward to bringing my other tech products when I need to. Thank you Digital Doc team!
My go to place whenever I have any electronic issues. (Which to me unfortunately happens a lot!) Reliable and affordable.
Digital Doc (Adam) helped me in replacing the battery on my IPhone 7. Once we replaced the battery, the home button stopped working. After much research, he identified that it was the screen that was causing the issue. He replaced the screen and everything was working perfectly.His work and that of DigitalDoc was fantastic, I have been their customer for more than 5 years and they are my go to people for any kind of iPhone or computer/Laptop problems.They provide much better support than Apple
Had to get a 30 pin cable connector replaced on my motherboard (micro-solder). They took care of me with their well connected affiliates. Thank you guys
I called 3 businesses the other day to get one of my iPad’s screens replaced the other day, digital doc was the only place that could do my iPad Pro 9.7. It was done in one day! Great job!!! I also had them put a new screen protector on it while it was there! I’ll be back for sure!
My cell phone was DOA and kept trying to reboot. Nothing was working but these guys took it apart and with a surgeons precision swapped parts in and out with a solution to get it back working again. Considering how much time they spent working on it, I couldnt believe how inexpensive it was for the repair. They truly cared about getting my phone back up and running again. They are behind the Tesla dealership on Chesterfield Airport Road, and I would highly recommend taking your phone or any other of your electronics there.
They did an excellent job fixing my laptop!
Went to Digital Doc for iPhone screen repair. They came highly recommended on neighborhood group page. Professional, courteous, delivered as promised. Went out of their way to provide us with additional documentation needed for warranty on phone’s original screen saver. Will def use them again.
What an amazing job they did!! I called hoping they could help get my son’s iPad fixed for school the next day and within 45 mins we were walking out with the iPad working like new!!
Great service and people. Highly recommend.
Digital Docs are extremely helpful and knowledgeable. The turn around time for my phone repair was quick. They were very upfront about what they were going to do and let me know if they couldnt do it. I did end up having to go to a data recovery company that they recommend. But they made the whole process easy and less stressful on me. I highly recommend going to Digital Doc for any technology repair/recovery you might need. If they cant do it, theyll tell you and provide recommendations.
They are awesome! Other places will ask you to wait for 3-4 days to figure out what is the issue with your machine! I couldn’t wait that long so I found this place through a google search and they fixed the laptop in 2 hours! Awesome job guys 👍🏻
Always friendly and afordable.
I loved digital doc because they were straightforward, affordable, and didn’t do any unnecessary tasks. Matt and Adam explained the repair, and made it so prices were lower than any competing stores. Digital doc is now my first choice if another problem arises.
Needed help setting up a new laptop. Quick and easy at Digital Doc, and they also showed me how to do it myself. Friendly, helpful.
Very friendly and helpful staff. Fixed my destroyed iPad screen in 4 days!
Digital Doc was great and very professional. They fixed my Surface Pro screen and made it look like new again. They did it in a very timely manner and were extremely nice to deal with. Would definitely recommend them!
I had a problem with a phone after Apple and at&t said nothing could be done to fix the phone I took it to Digital Doc. They got it working that day saving me money. I have since taken multiple items to the shop and would recommend them to anyone. If you have questions ask they will provide a clear answer.
My LCD screen broke on my phone. So I brought it here to Digital Doc to get it fixed. I received great customer service! I paid for expedited shipping for the new screen to arrive and he had my phone fixed in a couple days. Good as new! Highly recommend this place
My HP laptops screen had started to act up so I brought it in to Digital Doc. They took their time and were honest and did not charge me for the visit. I decided to replace the computer and had Digital Doc do the data transfer which they did perfectly. Highly recommend.
This place has saved us multiple ipad breaks. They also managed this latest time, to fix what another place in the Valley couldnt. I will never stray again. They also did the work tons faster. Had to give a review since small businesses struggle.
I have used Digital Doc many times for phone screen replacements, phone purchases along with laptop repairs and purchases. Matt and his crew are amazing, super helpful, informative and VERY easy to work with. I trust them with any of our devices, and recommend them to anyone needing help. Thank you for going above and beyond, until next time!! 😉
Very pleased with their work. Would definitely use them again.
The team at digital doc was able to quickly assess and repair the issues with my phone. They quickly ordered in the parts that I needed and even had additional items in their store that I was looking for. 10 out of 10 excellent service great quality
Can not praise this company enough. When I needed the screen replaced on my phone I did some research online for prices at local repair stores. These guys are hands down the most knowledgeable and professional around! They offered several options and were totally honest about all of the information and product and completely fair on pricing. Everyone in the shop is so friendly and explain everything in detail. In this distressed time in the world the last thing you need is to get your phone fixed.... however they managed to make it an enjoyable experience despite. Highly recommended for all your tech needs! 😊
Digital Doc repaired my laptop. I had some viruses on it, my USB port was not being read by other devices, and my hard drive was actually failing, functioning at only 4%. I thought for sure, Id have to spend hundreds of dollars to buy a new computer.The staff was professional, extremely knowledgeable and the price to fix everything, was so reasonable. The team even went above and beyond to salvage years of work that was left on my hard drive. Even though this proved to be extremely difficult, they didnt quit until they had retrieved it all for me. I am beyond impressed with my entire experience at Digital Doc. This will be my familys tech repair shop from now, on.
I bought a refurbished computer there and really enjoyed the customer service experience with both Adam and Payne. Extremely helpful to this tech-challenged person! Good price and excellent service.
Great service at a great price. Quickly fixed phone and tablets and had them looking like new.
I have had a couple opportunities to need the services of Digital Docs and always received prompt courteous service. Most satisfying is the knowledge and expertise they being. I will continue to go to them for technical service and help. I HIGHLY RECOMMEND them to anyone for their service.
Great work at a great price and very fast
Digital Doc was very helpful. They fixed the glass over my camera on my iPhone in a matter of 20minutes. Even though they could not get ahold of a battery for my iPad 12.9 inch because of the extreme difficulty trying to find it, they called Apple got me an estimate and pointed me in the right direction. These guys are great to work with, extremely responsible, and they take care of their customers.
They were great. I had to get my phone screen fixed and it only took them about an hour to complete. Very reasonable price and friendly service. Thanks!
I have used Digital Doc in Chesterfield a few times and each and every time Matt and his team are extremely helpful. They understand my issues with my phone, be it a cracked screen, battery or buying a phone. I also like that I receive a Veterans discount. I can’t say enough about their customer service, it is 10 stars. I continually refer everyone I know to them.
Never have had an issue with this place!!. Every employee is very intelligent and knows their products and how to fix ones that are broken. If you need a simple or complex repair, go here because I guarantee they will fix it
The guys at Digital Doc were professional and very helpful. They worked on my laptop quickly and relayed all issues and concerns to me right away. I would highly recommend their service.
The only place to get your device fixed. Upfront and extremely professional!!
Thanks for the quality and quick service on my cellphone...replaced my screen and saved me from having to buy a new costly phone. I will definitely be back and refer anyone I know to Digital Doc! Thanks again!
Super impressed! Fixed my cracked screen in less than an hour. Great service.
This was my first visit to see Matt and his crew. These guys are friendly and knowledgeable. I was impressed with both their spotless shop and their attention to detail. Five-Stars all the way! Highly Recommended!
Digital Doc is the truth. They will work on electronic devices no one else will. I took my tablets to about 3 different electronic repair stores in Chesterfield, all within about 2 miles of each other, and none of them would even attempt to repair my tablets. Why be in the electronics repair business if you dont actually repair the most common electronic devices?Anyway, I was just about to give up when I stumbled upon Digital Doc. They said they could repair my tablets, no problem. They did the repairs in the time estimated. No hassle, no fuss. Great service. Would definitely go back to them again in the future. Dont waste your time going anywhere else. Digital Doc will probably put the other repair stores nearby out of business. Thanks Digital Doc!
Turn around was two days. Crashed hard drive was replaced and they were able to download all the files from the bad hard drive.
I was having issues getting some stuff off my old phone onto my new phone and the guys at digital doc were super helpful! After coming to them for help I had some more trouble with my phone and they were so amazing and helped me get all my information off my old phone onto my new phone and that everything was working great. With come back if I have any more issues with my phone or need help!
Got my iPhones screen repaired here. It was quick, less expensive than other places and had great costumer service. Ill be back! Thank you!
I spilled coffee on my work laptop. Everyone at Digital Doc went the extra mile to try to retrieve information off of my hard drive. They worked on it a long time. All of the staff were so professional. I would highly highly recommended using Digital Doc and will do so whenever needed.
Wonderful service and always proactively thinking about how to solve issues instead of just going through the motions. Pleasure to do business with!
Cannot say enough positive things about Digital Docs, they are amazing! The staff is friendly, helpful and will go to any length to help solve whatever electronic issues you have. I have been to this store numerous times and each time they went out of their way to help me. Their prices are more than fair, turn around is quick and so far there hasn’t been an issue they couldn’t fix! They also sell new and refurbished phones, tablets and laptops, again all at reasonable and fair prices. They are a little hidden behind the Tesla Dealer in Chesterfield Valley, but well worth the search! Very highly recommend!!!!!
The employees at Digital Doc are friendly and knowledgeable. Very fast turnaround and the product works as expected. I need a new screen on my iPhone and will be bringing it here.
Fabulous group of guys. Took care of me so, so well.
After taking my laptop to Best Buy (where I bought it) to ask questions and getting NOWHERE I found Digital Docs and now wish I had more electronics that needed repairs!! The guys at Digital Docs were amazing when I walked through the door with my laptop in pieces. I needed files off the computer and they understood how important they were to me. They worked quickly to get me answers. My laptop was toast, but they transferred my HD to a great little used laptop they had for sale and had me up and running in 1 day!!! BEST SERVICE IVE HAD IN YEARS!! Please do yourself a favor and work with the experts who are friendly and more than helpful at a very reasonable price. Highly recommend!!!-- Melanie C
I have a laptop that I bought in koreathat stopped working. I took it to another store (initials are BB). They checked it out and said it wasnt the hard drive and that they could only in-store fix Hard drive problems and that it would cost $80 bucks for them to send it off to look at it. I did it, and they kept it for 3 weeks and then told me that since it was a foreign computer they couldnt do anything and I couldnt get my money back. Then I took it to Digital Docs and they charged me $20 to look at it. They determined it WAS the hard drive, replaced it for me and had it back to me within 3 days. They were quick, efficient and friendly. They called and kept me updated on their progress. They were amazing! Thanks guys!!
Amazing customer service! Everyone is friendly and very knowledgeable and helpful! They quickly fixed my computers and they are running great now! Thank you so much for all of your help!!!
Technicians were knowledgeable and friendly. They were informative and helpful on the phone and in person. They even talked me through an additional issue that I was experiencing on a different device. Repair work was done promptly and on budget. There are many options for businesses that complete device repair so it can be difficult to choose someone— I am so glad to have found this place.
Anytime I have taken my laptop to Digital Doc, they have been very courteous and expedient. They knew that I needed my laptop back right away for work. They had it ready for me within a couple of hours with all the bugs removed and working great. I highly recommend them.
I go to Digital Doc every time I have an issue with my phone as well as every time I need to buy a new phone. They are super fast, super friendly, and super good at fixing problems. I wish I could leave a six star review here, because that’s what they deserve. From the owner down to the new hire, fantastic staff and fantastic customer service across the board.
Great job would highly recommend 👍 Thanks for all your help recovering all my information. You accomplished what the cell phone company couldnt. Thanks again Kevin Bradford.
They were fantastic. ( We have a bad habit of dropping). The place I used to go took so much longer and cost more. And the guys couldnt have been nicer too.
Great service! They had my new screen fixed within 2 hours.Highly recommend for any computer needs.
Matt and Adam at Digital Doc were amazing! They both took the time to explain the electronic I was purchasing, emailed me guides for easy access and even followed up a few days later to make sure it was working properly. Highly recommend for anyone needing electronic repair or looking for a great deal when purchasing electronics.
Great Service and quick turnaround on the replacement. Will use again for any issues w my IPads and phones for my business.
Great service! Reasonably priced! I’ve had my iPad and computer repaired. Highly recommend!
Great service computer blew out windows during a power outage. I dropped off the desktop and had it back in less than 24 hours. Fast and friendly
I loved my experience at Digital Doc, they fixed my handicapped laptop by correctly diagnosing what the issue was ! They handed over my device on time, I would any day come here and get my devices fixed! Thanks you for fixing my laptop! Happy customer:)