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Food Lion
9801 Chester Rd, Chester, VA 23831, United States
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Food Lion
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Lo
Review №1

Excellent customer service provided by cashier Addy. She is so pleasant and efficient. Its always a pleasure to come thru her line.

De
Review №2

Quick. Cashiers are very nice. I really like this store.

Di
Review №3

All items I needed were in stock. Cashier was fast and friendly.

Dr
Review №4

This Food Lion is by far the most atrocious Food Lion I have ever been in the amount of flies and lack of Public Safety is atrocious even though they are under construction the overall look and flies all over the fresh food in the the deli section was disgusting there were dead flies everywhere if youre going to buy something from this Food Lion make sure it is zip tight and locked before purchasing any food

De
Review №5

U be in and out quickly good service

Ka
Review №6

I just love all the employees here. They are so helpful

De
Review №7

The shelves are never stalked oh, and the stuff thats on sale when you go to get it if its buy one get one or 3 for $5 theres only one on the Shelf

Ch
Review №8

Great selection of the groceries people need

pe
Review №9

Had enough cashiers to handle all the customers..it was painless..lol

Ro
Review №10

Always a great shopping experience.

Je
Review №11

Kind of sad little store, but it was convenient and had what I needed.

lo
Review №12

I like food lion for the fact that they dont make you check yourself out and if there is any kind of line they pull more people up front to check out faster... but TWO TIMES on 2 different trips I saw the employees drag the random carts in and park them forward under the sanitized sign. (Without sanitizing them at all)I am not covid sensitive, but I do believe they are giving a false sense of security. Other stores leave sanitizer out and paper towels so you can do your own, or they have nothing and you just take your own chances lol..., but dont tell me they have been sanitized and then not do it. Just take your sign down please!

K
Review №13

The lines are slow but better than the Walmart growd

La
Review №14

Out of alot of food

Mi
Review №15

This location is most definitely my favorite they are always helpful and patient you will always get the right answer

St
Review №16

Its nice.

ve
Review №17

Good sanitation, clean store, full shelves, nice selection. Good customer service

Ev
Review №18

GM, everything was fine 🙂 Peace

Je
Review №19

I appreciated the extra help and the additional open lanes!

Ju
Review №20

Closer to my house fresh products.

Jo
Review №21

Great store. Good sales.

Jo
Review №22

Went in there for a chuck roast on sale. Some lady in front of me bought 4. All they had. Foodlion needs to limit sale items to one per customer. This has been happening quite often.

Jo
Review №23

Quick to get in and out. Friendly service.

SO
Review №24

Great selection, serviceLove the no contact pick up

Ma
Review №25

I like this location, everyone is always friendly and the store seems clean. Especially with the covid 19. I always see them cleaning the carts and surfaces. I go to food lion for the good prices on meat and produce and they always have a good selection and specials.

we
Review №26

My favorite food lion around.

Ei
Review №27

Store is clean, lines move and staff very customer kind! I frequent this store bc I just moved. Becoming my fav store for groceries!

Mi
Review №28

Always clean, cashiers and other staff are very helpful and kind.

La
Review №29

The BEST Food Lion team is in the this store in the the Richmond area.

Ga
Review №30

Cashiers were without a doubt the rudest bunch of individuals I have ever had the displeasure of dealing with! I am disabled and the cashier after ringing up my order REFUSED to assist me in getting them back into my scooter cart. If it hadn’t been for another customer, I would still be there. Good customer service only takes a minute, not a good experience after spending part of my disability check money! I’ll try the one on Jefferson Davis Hgwy next time!

N
Review №31

Food lion has stepped their game up on presentation and variety. This location is one of my favorite but they do have very busy periods. Dont forget to sign up and load your monthly shop and earn savings. (Wish they automatically loaded)

Wa
Review №32

Loved it..Fully stocked savings locked!

He
Review №33

Polite service. Everything sanitized. Got what I needed.

W
Review №34

Always not to many people and no long waits

Va
Review №35

Store was Very Well Stocked. Associates were friendly and Helpful

Da
Review №36

I was in to purchase some store brand English muffins. They were out of stock. One of the associates named Heather helped me with an alternate choice. She was Fantastic 👍👍👍. I hope they get more of the store brand English muffins in. And I do have one suggestion.... Keep more of the store brand English muffins and other store brand items in the stock room

No
Review №37

I play around to much sorry

Su
Review №38

The one I went to off 288exit centrellia rd.the belts at the registers were very nasty dirty.i would put my items on the belt thats how bad it was and also the scanner glass..I will 🚫 ever go there again during covid of all times to be dirty nasty belts and scanner.

Je
Review №39

Great place to shop.

Ma
Review №40

Everything I wanted!!!

An
Review №41

Clean, i felt safe walking in, they took proper sanitation protocols

Mi
Review №42

Best food store

Jo
Review №43

Clean store! Great staff!

La
Review №44

This is nice clean store

Fr
Review №45

Ok place, my visit was during the Pandemic so they cannot stock items to the pre-Covid days. Cashier was meh, but whatever. The store seems clean and is providing a valuable service by remaining open, so thank you!

Cl
Review №46

It is clean facility and the employee are very customer oriented.

De
Review №47

Stocked and friendly employees.

Br
Review №48

Fast friendly service. very helpful employees and managers

Je
Review №49

Clean store. Associates took you to the item that you were looking for. Even the bathroom was clean.

Ju
Review №50

Short lines and helpful employees

Ri
Review №51

Very low prices & friendly staff.

Za
Review №52

Its not that I love it..but they are clean, & if I need help or anything..theres never a problem getting it. They are close, they answer their phone..if I dont like a new product they take it back without question. Theres rarely a time that you have to wait in line..or if U do have to wait ..its usually not long. Just good customer service

Ja
Review №53

The people are great! This place is for people like me and those who still place value of a small neighborhood grocery store with all the technology of the bigger ones. If your looking for clothing, wine tastings, or aisles upon aisles of organic food youve come to the wrong place (they do carry organic products). But if you want a stress free grocery shopping experience, come here. Youll not regret it.

Ch
Review №54

Lane one.

Ti
Review №55

I really enjoy going to the food Lion on Chester Road employees are exceptional.

Jo
Review №56

The produce manager at this store steal food to take home for his family his name is William Simmons And yeah I know u dont believe it well watch your cameras and he does it when big boss not there usually has son come pick up food in boxes he filled acting like there empty

Da
Review №57

Very clean. Employees say hi to you when you go by them.

Sy
Review №58

Store was clean and service was great, thanks

Ed
Review №59

One of my favorite places to check for managers specials, they usually arent very busy with fast check out lines,area pricing which means that I usually make quick trips here because its the closest grocery store to my house.I just downgraded my favorite food lion because I was just charged $1.98 for a 2lt Mt Dew, which was different from the shelf price & a dollar higher than my favorite Kroger...next time I will be sure to pick up when I visit Kroger and if you shop this Food Lion,make sure you check your prices on your receipt before leaving the store !

Eu
Review №60

Store clean, staff helpful and friendly.

Ru
Review №61

Clean. Helpful employees.

Li
Review №62

Sadly, I will not be seeing this Food Lion again any time soon. Its down the street from where my mom lived and now she has passed away. I used to work there as a kid, and the store still looks the same as it did then. Helpful service reps there too.

Da
Review №63

Good place to get groceries

Ja
Review №64

The produce section is horrible. Rotted oranges and other items abound. Purchased a bag of oranges the other day that looked good, because the individual oranges were all rotten. By that evening the purchased oranges were growing mold!Plants and flowers are never watered and are dying or already dead. I wanted to purchase a half dead hanging ivy plant to try and save it and they still expected to charge me full price.

Ne
Review №65

Its aiight. Staff change for the most part kinda changed the atmosphere though. Clean store.

Su
Review №66

Shop here a lot,store always clean,and instock,no waiting at check out

Ko
Review №67

Not a bad store by itself, but ever since they started the remodel of the stores, things have gotten bad. Prices are going up, and the employees are treated as servants. Not to mention the fact that this store follows none of the standard practice rules: management doesnt respond to calls for help nor anything other than their own drug problems. Two of the managers at this particular location are dating each other and have started to fire people unfairly. While the store was a good location at one point in time, until management gets changed, I will NEVER be shopping here again.

De
Review №68

Good in and out store for the basics. Smaller then some of the others around. Meat section is good. Actually bigger then the larger on on iron bridge. Produce section is very small with limited selection.

Al
Review №69

The cashiers was real pleasant and the front end manager was pleasant also

Jo
Review №70

Very well kept and very friendly clerks

Ji
Review №71

Have been to over 50 food lions over the years,this is the friendliest,most efficiently run store I have ever visited.And I have the good luck of this being minutes from my house.I have shopped here long enough to watch new hires advance through the ranks and become managers.What a super store!

El
Review №72

Nicest and cleanest one ever...best store manager around...Janet

Th
Review №73

Clean and convenient but a little pricey.

Di
Review №74

They usually have some good sales.

Mi
Review №75

Great service. David one of the managers was very helpful and courteous.

Du
Review №76

My first choice in grocery shopping.

Na
Review №77

Food Lion has come a long way. They now stock foods that I used to go to Richmond to find. Keep up the good work.

Be
Review №78

I love the new Food Lion right down my road from me,they have remodelt it and it is so nice now and they have new items on the shelf. I was there on Tuesday and bought the biggest Succulent in a cute crate for 7.00 bucks,and the other items that I got where all quality items.

Vi
Review №79

Well organized and very clean store.. Good prices and friendly staff make shopping a pleasant experience

Ho
Review №80

Waited to long in line with just 2 lines open...

da
Review №81

I really like this foodlion it’s really clean and the staffs are nice compare to all the others I been

Pe
Review №82

Better selections than most Food Lions. Yuca, Chayote, Plantains, the produce looked good. I hope they add more organic foods. The organic they had was sold out. The staff was very pleasant.

Qu
Review №83

Good place to shop for all groceries needs

Er
Review №84

Very convenient. Good value!

Lo
Review №85

It was better before they remodeled (because everything has moved and is now hard to find) but the staff is all very kind and respectful. It’s nice to see the teenagers that work there be as dedicated as they are to working and going to school. They are very polite and seem to like their jobs. It always bothers me when I go into a store and see employees that are obviously miserable and hate their jobs. You can tell by their attitudes and behaviors. So it is a pleasure to walk into this store several times a week and always see smiles and enthusiasm. 😊

Br
Review №86

Most cases prices are good but seto be doing away with name brand and pushing their stuff

Ch
Review №87

Great store. Clean. Always have what I need and only ten minutes away.

Am
Review №88

Food Lion is absolutely a quick and easy stop. I love that they are close, prices are reasonable and most of the employees are pretty helpful.

Ro
Review №89

Every time I come in no one speak I went in today and was short 12 cents the young man seem like he didn’t want to be there I run out to the car to get the 12 cent and got my food and left before that I asked the same Young man for something and he said he didn’t know Custmer service need to improve

Ch
Review №90

Great place for groceries.

JT
Review №91

One of the cleanest...most organized...Fully stocked shelves....GREAT JOB TO THE MANAGEMENT AND STAFF.

Lo
Review №92

This is a place I stop when Im on the way home. Convenient

Lo
Review №93

Always has everything you need with good quality and good service and dont forget the nice smiles

Te
Review №94

My foodlion

An
Review №95

My neighborhood store. Reliable for the basics and friendly employees. The store is clean, the employees are friendly.They are in the midst of renovating and the new design seems to be logical.

Je
Review №96

Always clean, short lines and excellent service

Bi
Review №97

Nice local grocery store

Em
Review №98

It just good i can easily find the thongs i meed

Bo
Review №99

Best Food Lion in the area. Shelves well stocked, product rotated, friendly employees.

Ke
Review №100

This food lion is a$$ backwards from most BUT the employees are really nice even when a customers had to take things off & all lines were busy

Information
100 Photos
100 Comments
4.2 Rating
  • Address:9801 Chester Rd, Chester, VA 23831, United States
  • Site:https://foodlion.com/stores/va/chester/711.html?utm_source=Yext&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 804-748-0560
Categories
  • Grocery store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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