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A&C Kitchens & Baths
2000 Concord Rd, Chester, PA 19013, United States
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A&C Kitchens & Baths
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Al
Review №1

You just cant be the customer service at A & C. We worked with Jenny based on previous reviews that she was wonderful. She lived up to the expectations. She helped us come up with the best layout for our kitchen and was willing to send probably 10 different versions until we nailed it. She also was cool calm and collected when my husband was worried in the middle of the planning process. We are both so happy with the outcome. Our cabinets looks beautiful. And I will add that the customer service didnt end when we ordered the cabinets. Jenny fielded all of our questions regarding installation, cleaning, etc. 10/10 would recommend.

Da
Review №2

We were very pleased with the service and level of detail that A&C provided. Jenny, our CKBR, was an absolute pleasure to deal with, and our kitchen cabinet order was executed perfectly, down to the smallest detail - Jennys experience made sure everything was designed and ordered properly.We also used their recommended counter top company and they were also top notch - working directly with A&C and making things even easier for us.I installed the new kitchen myself and having everything I needed come in one delivery was fantastic.We visited several K&B outfits in the Tri-State area and we are very happy we choose what we consider the best. I highly recommend A&C Kitchens and Bath for your Kitchen and Bath remodeling needs.DT

Ch
Review №3

Our experience with A&C Kitchens was nothing but outstanding. We worked with Sam who was extremely professional and responsive. He made great suggestions and helped to guide us in the process without being overly intrusive. Our cabinets were delivered after A&C did their own quality control first....everything was in perfect order. The delivery team again double checked to ensure all pieces were included. We highly recommend A&C for great prices, outstanding service and quality products. We will absolutely use A&C in the future.Perimeter cabinets - Kraftmaid MoonshineIsland - Kraftmaid Maple Slate(See photos)

Se
Review №4

Great selection of things you can’t find elsewhere. Best is the staff support. Brian helped me design a layout for an odd-shaped room. A year later when I finally got around to installing the hardware, I encountered some issues and called Brian who was able to pull up my file/design and walk me through a solution.

Ji
Review №5

OUTSTANDING. Very knowledgeable, and professional staff helped us when we remodeled our bathrooms. They have a large variety of quality products. We visited in February, then ordered (vanities, sinks, cabinets) in July. Everything arrived on time for our contractor schedule. We are very pleased how our bathrooms looks now.We used A&C twenty some years ago for our kitchen cabinets, and they still look great. Some minor surface dirt, but quality cabinets have lasted.Would highly recommend!

La
Review №6

Great experience picking kitchen and bathroom selection. It was made so simple and straight-forward. Neil is great to work with and knows his stuff!

ch
Review №7

We have some rental properties,And a tenet moved out after being there for 17 years. We went into update the apartment, because everything was out dated. We had such a response on the apartment we only had 26 days to get the apartment done. A& C cabinets made it happen. We had Sam Barksdale as our salesman, but when Sam wasnt available who ever answered the phone helped us.(Great Team Work) We were told 2 weeks for the delivery date and 2 weeks to the day, the cabinets were delivered. They were installed and the apartment was ready for the CO. Thanks for making this stressful situation all come together.

Ed
Review №8

Great servive from jenny and im going back

Th
Review №9

So far so good. Just a preliminary trip. Brian was really helpful

LI
Review №10

A&C took a $1000 deposit from my boyfriend for a kitchen in my home that I could not afford. I did not commit to buying anything, they did not ask me what my budget was for a kitchen and they did not come to my home to measure my kitchen or to find out what I wanted. They produced a kitchen design with an estimate of $24,000 which was totally out of my price range. I asked about a cheaper cabinet and the estimate was still $11,000. I realized that their cabinets were completely out of my price range so I asked for the deposit back. I was told the deposit is non-refundable! The design they provided could not be used because I can not afford their design. I called & emailed the sales guy, Sam he told me due to my unique situation he would see about a refund and that he would get back to me, he never did. I then asked to speak to a manager and spoke to Bill who promised to call me back the next day and never did. When you promise a customer that you will contact them a good business person follows through with their promise. The fact that they are saying that the deposit is non refundable is unacceptable, especially when I never gave consent or a commitment to them for a kitchen. They did not come to my home to take measurements or speak to me about what I wanted to spend or about the design I wanted. To be reasonable I said I was willing to pay $100 for their time to create a design which is completely useless to me but I understand time is money but a $1000 is robbery & not speaking to me before taking the deposit is sloppy business policies and their design is not worth $1000 after all isn’t there job to provide you with a visual of what your kitchen could look like. I have called other kitchen companies and not one that I could find charged $1000 for a design that a customer can not afford. I understand that people take their design and use it to hire another kitchen designer but that is not the case in my situation and I have the design for a kitchen that I was able to afford and it’s nothing like what I received from A&C. I want my money back and I think that under the circumstances it should be returned to me. The way the have handled my situation by promising to get back to me and never doing so is unprofessional and uncalled for I have been polite & nice up to this point but now I feel taken advantage of. I will hire a lawyer if I have to but I hoped it would not come to that. They do not have my signature or commitment for me to buy cabinets from them. I believe it would be in their and my best interest if they returned the deposit minus the $100 which is a lot of money for a design that could not be used but an offer of good faith on my behalf.

Ca
Review №11

The Staff is very knowledgeable in what they are doing in there field. Very good in detail and concerns about there products.And friendly to everyone.

Ko
Review №12

Awesome bathroom vanities and accessories. Sales staff is very helpful and very professional.

T
Review №13

My bathroom vanity looks awesome, my wife and I had the best salesman. The item we purchased was done in a very timely manner!!

Mi
Review №14

Very nice showroom with helpful people. Currently it is by appointment only and everyone kept a social distance. It is a bit hard to get to without navigation.

Ka
Review №15

I just purchased cabinets from A&C and dealt with one person, Jenny Stewart, who deserves a triple star as far as her ideas, service and customercommitment. I have shopped many places over the years and I found her to be exceptional.Thank you, Jenny, for a great experience, you are the best

Ce
Review №16

Pat was super helpful. Great place to go

Ja
Review №17

Get your kitchen here. They have EVERYTHING!

Ei
Review №18

Neil at A&C made our kitchen remodel so stress free. He had a fix for everything. His layout of our kitchen was perfect. I would highly recommend A&C.

Sa
Review №19

A & C Kitchens was outstanding. This was our first go-around with buying cabinets, so we were clueless and overwhelmed. Dan was extremely patient and personable and took the time to show us many options, explaining pros/cons of everything. We let him know our budget and he made sure that we looked at products within that budget. We were updated frequently and the cabinets turned out beautiful.

Ve
Review №20

Beautiful selection out-of-the-way location but if you find it youre in for a really nice surprise

Li
Review №21

Liked it but had to go with cheaper cabinets to fit my budget. Definitely recommend even if it didmt work out for me.

Am
Review №22

Jennie was absolutely amazing, she saw out vision from the very beginning. I cant wait for my new kitchen and island

Ti
Review №23

Very broad choice in your kitchen and bathroom remodeling needs.

Ch
Review №24

We have always received excellent customer service at A & C. Kevin Spevak was very helpful in planning what we would need in cabinetry for our bathroom project and working with our contractor. Prices are very reasonable.

Pe
Review №25

Great staff, very helpful with your kitchen and bath renovation.

Jo
Review №26

I can’t speak highly enough of A&C. From the great customer service to the quality cabinets. That’s the only place I shop for Cabinets!

Sh
Review №27

Dan was very informative and courteous! Wonderful and smart! Thanks for taking time with us!

Ju
Review №28

The entire team at A&C is always helpful to me on every single visit!

Ka
Review №29

They were awesome

Jo
Review №30

Professional and attentive.

Ma
Review №31

I delivered there and never went in the store

Da
Review №32

Huge selection

Information
21 Photos
32 Comments
4.8 Rating
  • Address:2000 Concord Rd, Chester, PA 19013, United States
  • Site:http://ackitchens.com/
  • Phone:+1 610-497-3100
Categories
  • Cabinet store
  • Kitchen supply store
  • Countertop store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–8PM
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