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Tidewater Diamond
200 N Battlefield Blvd Ste 3, Chesapeake, VA 23320, United States
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Tidewater Diamond
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De
Review №1

Please do yourself a favor and visit Tidewater Diamond before you make your next jewelry or watch purchase. I promise you that you wont regret it. I walked into Tidewater Diamond just to get some links taken out of my husbands watch and walked away with the most gorgeous anniversary ring . Mike took the time to find out what I would like out of a piece of forever jewelry and selected the most perfect ring for me. He even put it a side to keep it safe when I told him I need time to ask my family an friends what they thought of the ring.

Va
Review №2

Excellent Service, Mike assisted me with with a watch I brought in, and I ended up purchasing Cuban link necklace. Customer service and professionalism were excellent, prices were highly competitive. I will definitely make Tidewater Diamond my go too jewelry store.

Pa
Review №3

About 6 months ago a sapphire stone came out of my wife’s wedding ring and after careful review of multiple jewelry stores, we decided to take it to Tidewater Diamond because they could do the repairs in-house and the reviews were good. They repaired the ring and cleaned it up and my wife was happy with the work done and the quoted price of repair. Unfortunately, about 6 months later a smaller diamond fell out and this time the stone could not be found. With our busy schedule we could not get to the jeweler in time before the 6-month warranty expiration, but they honored the warranty anyway and did the repair work and replaced the missing diamond for free. Furthermore, even though they had fixed some of the prongs securing the diamonds during the first repair they would re-evaluate and fix any weakened prongs for free as well. Thank You Tidewater Diamond for your excellent work and most importantly repairing my wife’s wedding ring!!! We highly recommend Tidewater Diamond for all your jewelry needs.

Ra
Review №4

Thank you for the opportunity to be your local jeweler.At Tidewater diamond we just opened our new location specializing in custom engagement ring design, buying & selling vintage/estate jewelry, Rolex watches, modern fashion, Diamonds natural & Lab grown, Moissnite, Jewelry design, and repair.Come in and let us help with your next special occasion.Rand GoldOwner Tidewater Diamond

Ma
Review №5

Dani Jo is the best! When I arrived at the store, I had a specific look, size and price in mind. Dani Jo was patient and willing to work with my needs. She was knowledgeable of the stores inventory and offered several options for me. I was so lucky to find my new rings with her help. Give this little shop a chance, you wont be disappointed!

Ta
Review №6

I contacted Michael at tidewater diamonds and we discussed him making me a Custom wedding set that he named ever us. I get it and after wearing it a few days it just seemed something was missing. So I contacted Michael and we decided to go with two bigger diamonds on the top. When it was done I drove from NC to the store in Virginia to get it and when I seen it I was in tears. I will say this, If you need a ring or any piece of Jewelry custom made Michael is the one to do it!! My set turned out to be 4 CT’s total after the bigger diamonds on the top. It is amazing and Beautiful and I absolutely love it. Michael worked with me as well as Rand and Carl in so many ways to make me happy with this set and very happy I am. I Thank you all from the bottom of my heart for all the lengthy phone calls to the emails and even the help with finding a hotel to stay at. I really enjoyed meeting you all and I will be returning to your store!!

Je
Review №7

I could not have had a better experience than I did at Tidewater Diamond! Michael helped us pick out the most gorgeous bands and was extremely knowledgeable and informative. He custom created exactly what we envisioned and I couldn’t be happier with the turn out. The owner Ryan was extremely helpful as well, and I am so glad we shopped local and got the quality rings we were looking for. Thank you so much to the tidewater diamond staff, 10/10 recommend!!

My
Review №8

I absolutely LOVE this place!!! I purchased an antique sterling silver labradorite ring that just called to me. Got the ring from another wonderful store but.....the ring was a Size 5 and barely fit on the tip of my pointer finger. I loved the ring so much that I purchased it anyway in the hopes of having it resized UP. I Googled Silversmiths and Tidewater Diamond popped up. I called and got Mike on the phone. Mike was super cheerful and very friendly. I felt at ease just talking to him, explaining what I needed. To my relief, they could resize my ring!! I drove over immediately and took over a couple of watches that also needed attention. The young woman who assisted me was very professional, knowledgeable and friendly (Mike was with another client). She resized both my watches (my wrists are small so she removed links out of the watches bands and gave 1 a new battery). This was done in about 15 minutes. Yay!! Both my watches finally fit my wrist! Now, any little jeweler in the Mall can take links out of your watch and replace a battery. But....not everyone can ADD MORE STERLING SILVER to resize an antique ring!! OMG!! They estimated it would take about 7 to 10 days. Honey.....I got a call TWO DAYS LATER informing me that my baby was ready!! They sized my finger to ensure a perfect fit. We went up 4 sizes because of the finger I wanted to wear it on!! The ring was perfect!! They polished it and it looked even more expensive than it was!! I am soo happy and will be taking a couple more pieces to them. You cannot even see how the ring was enlarged!! I highly recommend them for service, quality, expertise and pricing!!

Br
Review №9

I stopped in after searching online for a place that repairs silver jewelry; my wife has a sterling silver butterfly cuff -lots of sentimental value, but it broke one day. They finished repairing it, cleaned/polished it, and I was able to pick it up the next day. Im really pleased with their service, it looks beautiful, and its hard to see the two places where it broke. I didnt shop around, and so Im not sure if the $40 price was competitive. However, I am so pleased with their work and timeliness, that what I paid is worth it to me. I thought it would have cost more.While there, DaniJo asked if I was interested in seeing some pieces for my wife. Although I liked what she showed me, I declined, having already finished my Christmas shopping. But I continued thinking about it, and when I returned the next day to pick up the butterfly, I had changed my mind and bought a few pieces for my wife and daughter.Its a couple days later now, and ultimately, Im pretty happy with my choice to go there. Looking forward to surprising my girls when they look in their Christmas stockings! I dont buy jewelry often, but Ill definitely visit them again in the future when Im ready to buy more. Friendly staff, beautiful pieces, timely repair, and a range of services are the reasons why.

Ni
Review №10

This establishment is a step above the rest by far. Always kind and courtesy and it just feels like they really go out of there way to make sure that youre having the best experience possible. Ill go no where else for my jewelry and precious metal buying needs.

Kr
Review №11

I wasn’t buying I was selling. Rand made sure I understood why I was offered the price I was offered for my diamonds and everyone I encountered in the store was more than friendly. Anyone purchasing diamond jewelry should definitely go to Tidewater Diamond!

Ti
Review №12

We were looking to change out my wedding band. We were not the typical customer. Many ladies look for big diamonds and platinum/white gold. Instead, I was looking for something simple, yellow gold, from the estate collection. DaniJo was patient with me to help me find the perfect ring in the right size. Mike also happened to entertain my husband with talks of watches while we did our girl thing. Highly recommend. They will work with you until you find something youre happy with.

Ja
Review №13

Tidewater Diamond is the place to shop and buy all your jewelry needs. Dannie Jo recently helped me with an engagement & wedding ring, and other family birthday gift requirements. Dannie Jo and the jewelry designers followed through with fantastic jewelry designs which will be turned into family heirlooms for years to come.

Te
Review №14

Giving 5 stars because you can’t give 10. Rand and his team made a custom ring for my wife for our 50th anniversary. I told him what I wanted, and it turned out even better than I hoped it would. Wonderful people to work with!

Ki
Review №15

I had the best experience. If it wasn’t for Mike I would of wasted a lot of money! Mike is the nicest person, very understanding and definitely a man of his word. He had my fiancé’s TWO rings custom sized, engraved and back before two weeks. I came in and he remembered us, which makes us feel like we’re not just a $. Very personable guy! Made my life easier! THANK YOU

Ga
Review №16

Dani jo is the best behind the counter so nice and helpful i thank you for the help

Em
Review №17

Amazing-experienced-professional-honest jewelers who go above and beyond to ensure the design of the jewelry fits our vision without pressuring to buy or to buy above our budget. DaniJo was phenomenal and helped us in every step. She truly found us the most amazing diamond pendants that could be combined to create a truly unique mother-daughter pendant set that my husband had envisioned for me. Tidewater diamond has earned our jewelry business for life!!!! Thank you so very much!!

Ma
Review №18

The BEST experience I’ve ever had with a jeweler! Professional, knowledgeable & service above & beyond. Rand & the staff make you feel like you are the only & their favorite client. I felt confident when I left my diamond to be reset knowing it would never leave the store. Tidewater Diamond is now the only jewelry store for all my jewelry needs.

Lo
Review №19

Very professional staff and good looking facility. Received top dollar for our broken gold pieces. We were really shocked at just how much this broken gold was worth. They were Fanta to work with and if we weren’t moving out of state we’d definitely be using them for purchasing new jewelry and selling old jewelry again.

Du
Review №20

Sold a ring and the staff was helpful and beat out other stores price.

A
Review №21

My office wanted to order a custom pendant for one of the employees who was retiring after 54 years. We wanted the pendant to be special and customized. I called Tidewater Diamond with only a three day notice. Rand was able to accommodate our short notice and customized the pendant exactly how we wanted it. The pendant looked even better than I could have imagined. Rand was able to even include our companys logo on the pendant. Rand even came in before Tidewater Diamond was scheduled to open so I could pick up the necklace. Rand also discounted the necklace we ordered. There prices are extremely fair. I had such a great experience working with Tidewater Diamond and Rand. I would highly recommend them to anyone. Thank you Tidewater Diamond!

Bi
Review №22

Tidewater is the only place too go! Save yourself a ton of time,tidewater is the best! Repeat and further patron! Thank you Tidewater! AGAIN!

So
Review №23

If you’re in the 7 cities and you L👀king for diamonds, pull up to Chesapeake’s Tidewater Diamonds, Mike real Cool and Rand is too, and and DaniJo 😇 smile will light up the room, Make you feel at home, comfortable with understanding, helping u feel like you’ve known em like family. I went once and my wife went twice, and now they got 2 happy customers for life😎 So skip all the rest, cause the best you’ve found it, Stop by the one and only TIDEWATER DIAMONDS 💎💙!!!!!

Er
Review №24

I hate jewelry shopping but Mike made it extremely comfortable and enjoyable. It was simple and no pressure, not to mention he was able to give a price that I hadn’t seen elsewhere. Thanks a bunch!

Da
Review №25

Rand and Mike were great! You can tell that they have a strong passion for jewelry and watches. Very knowledgeable and they were never pushy about selling me something. They take the time to get to know their customers.

Sh
Review №26

DaniJo was patient, knowledgable and helpful. She helped find the perfect ring at the perfect price. Highly recommend!

Ja
Review №27

Spent some time with Rand and DaniJo at Tidewater Diamond today. Outstanding customer service, great experience, and unlike other jewelry stores: they took time to work with me and my wife to make sure we left with exactly what we were looking for. I will be returning to them for another purchase because they were that good! They didnt push sales, they pushed a lifestyle. No false advertising, no price gouging, and no second guessing authenticity! Honestly, walking in there felt just as comfortable as walking into a family members home. If I could give more stars I would. 10/10 would recommend.

Ty
Review №28

Mike is a super awesome guy. Went in there to have my watch resized. He took care of it in no time. Super fast and extremely good guy to work with. Don’t second guess on goi g to any other jewelry store. Tidewater diamond/mike have 100% of my business.

Ma
Review №29

Bought two rings from Michael. They were high quality and they were shipped quickly. Will buy again! Shop with confidence.

Jo
Review №30

Made a few purchases through Michael and have been very pleased with the the custo.er service and communication. Will definitely be ordering from them when buying jewelry.

We
Review №31

The best engagement ring store in town. They will make you fall in love all over again. Personalized experienced that can’t be matched.

ma
Review №32

5 stars on a ring repair with missing diamonds. Very good job

Cr
Review №33

Went into TD for an idea for a Christmas gift for my wife.DannyJo was delightful and informative.They are in the process of a move right now to their new location, but she was still able to sell me a great idea.I highly recommend checking out their new digs and their holiday sales!

Ge
Review №34

Awesome people great customer service will definitely be back if you’re in the area check them out

ga
Review №35

What a great selection of beautiful jewelry. The staff was friendly and helpful. I was in and out with my gifts in no time.

lu
Review №36

Great place for all youre jewelry needs, buying and selling! Great prices, professional and friendly staff! Got my son hooked too!

Us
Review №37

My go to place for jewelry repair and purchases. Very friendly and helpful staff.

Br
Review №38

I had the opportunity to work with DaniJo and the jeweler to take my grandmothers ring, which had broken years ago, and turn it into a custom piece that I can pass on to my daughter. My daughter and I picked out pictures of ring designs we liked, sent them to DaniJo and the jeweler was able to take our ideas and transform them into a custom ring for us. I cant wait to see the final result!

Jo
Review №39

These people are professional in all aspects of the word. I live in Philadelphia but come to Virginia all the time and they have become my go to jewelry store. Very pleased with repairs done on my wifes platinum ring. Also have very tasteful jewelry selection and trust me Im very selective on jewelry. These people had some very unique pieces.

Ki
Review №40

The staff is always eager to help but not pushy and that is why I will continue to come to Tidewater Diamond for all of my jewelry needs!!

Ni
Review №41

Verry helpfull they cleaned my rings and sized one looks great verry polite service

De
Review №42

I enjoyed my shopping experience. The staff is knowledgeable and very friendly. Shop local!

An
Review №43

Ryan & Rand are the best. Very fair. They work with you. They worked out a deal with me allowing me to purchase my first rolex. 20 years in the making. Wont go anywhere else.

Ri
Review №44

Ryan and his team are hands down the best. They are personable and they take care of you in so many ways. If youre looking for anything special, they have you covered. Check them out!

Tr
Review №45

I would definitely recommend Tidewater Diamond. Beautiful jewelry and great customer service. We will definitely be back.

Do
Review №46

Friendly staff and nice selection of unique pieces. They are all about service too!

xx
Review №47

As a life-long gemstone collector, Im a huge fan of Tidewater Diamond & have been a loyal customer for several years. In February I took my Mother out to have a birthstone pendant made for my Sister.My Mom wanted to compare prices, so we went to a few other stores in the region, including a few of the well-known pawn-shops, but their prices were all consistently a minimum of a few hundred dollars higher than T.D. for the same/similar pendant. Needless to say, my Mom is also, now, a customer for life. She was so impressed with their work, & very pleased with their prices.Every time I come in, Barbara is so warm & welcoming that its like meeting up with a good friend. Carl is so knowledgeable, patient, & talented; theres nothing he cant do, & I am always so pleased & impressed with his work. Ryan is fantastic; he can help you find whatever it is that youre looking for, & at better prices than anyone else around, (including the big-name pawn-shops), & hes much more friendly & accommodating than theyll ever be- ( & T.D. showroom is a much more upscale & enjoyable environment than youll ever find in a pawn-shop, too).My Sister was thrilled with her birthstone necklace, & with my 30th wedding anniversary coming up next year, Im sure my Husband & I will be back to have some special pieces made, as well.Thanks again, Tidewater Diamond!

As
Review №48

Fantastic customer service! Great people to work with and I love their new spacious location!

Al
Review №49

Almost 5 years ago we went to Tidewater Diamond to find something within our budget for my engagement ring and wedding band and my husbands wedding band. We found more than what we expected! Great customer service, great deals, and to this day Im still in love with my wedding band set. I highly recommend anyone to come here, in fact I tell anyone who is thinking about getting any kind of jewelry to go to Tidewater Diamond. We do plan on coming back! Thank you for such an amazing experience that we still remember to this day!

Ab
Review №50

The customer service is fantastic! I had my engagement ring sized here and they did a great job. It was also much quicker than I had thought! We will be coming to see Ryan to get a wedding band as well!

Er
Review №51

Service was excellent he gave me a exceptional good deal on the price of my gold chain that I was selling gave me a higher priced than anyone in Hampton roads very pleased with the service

Ge
Review №52

Great customer service. So glad we found Tidewater Diamond!

Le
Review №53

Beautiful ring at an amazing price. I was in and out quickly with exactly the ring I was looking for. Owner was awesome to work with! Will definitely go back. I HIGHLY recommend this place. No doubt !

Be
Review №54

The owner was extremely helpful with getting my fiancee excatly what she was looking for. And we got the ring within a week of purchase.

br
Review №55

Great place and wonderful customer service.

Sc
Review №56

The folks at Tidewater diamond were wonderful. I took my wifes favorite watches (she doesnt trust anyone with her watches) to them to have the batteries replaced. They where truly professional and I will always be a customer there for life!!!😎 Thank you!

mi
Review №57

Truly awesome and wonderful!!! Will absolutely be buying from them again!!!

mi
Review №58

Very helpful and great customer service. Highly recommend to anyone looking for a nice engagement ring. They were very patient with me and there collection is so far the best that I have seen. Best jewelry in town !

Am
Review №59

I was just in there to have a bracelet fixed and they were super quick. I was able to wait for my bracelet which was really convenient. The staff was friendly and checked on me while I waited - super nice place!

E
Review №60

We had to get a ring resized and we got personalized service at a very reasonable price. They had it done the same day and it looked great. We will definitely go back!

Na
Review №61

Tidewater Diamond does excellent jewelry repair! My gold watch was badly damaged; it was to the point to which it would not close properly. Ive attempted to have it fixed at least 4 other times to no avail. But the jewelry repair expert at Tidewater Diamond knew just how to fix the problem. This repair was money well spent!!! I 100% reccomend jewelry repair by TIDEWATER DIAMOND!!!

St
Review №62

The woman behind the counter was extremely rude. I went in to get a second opinion on selling back a piece of jewelry and when I said I got a better offer at another location she got very fresh about it and rolled her eyes and gave me some excuse that my documentation was inflated. Interestingly enough, I was offered more money from a national jewelry chain. Her attitude alone would make me never suggest coming here for anything.

Ju
Review №63

Tidewater Diamond rocks!The huge selection of jewelry is unmatched. The staff is very helpful and made purchasing jewelry very easy.If youre in the market for jewelry, Tidewater Diamond should be your first choice!!

Ja
Review №64

Awesome people. Complete confidence in them. Their offers beat the competition easily.

Ll
Review №65

We went to several venders before finding Tidewater Diamond. Other venders gave us the used car treatment and we caught them in several misrepresentations of the facts. Tidewater Diamond personnel make you feel at home and comfortable asking anything. They also offer information they feel is helpful without asking. Other venders tell you what you want to hear. Tidewater Diamond provide honest opinions about the jewelry even if it is negative. They go above and beyond to be helpful and get back to you very fast answering your questions. You will not be disappointed!

Av
Review №66

Best jewelry store out there...super easy and best pricing!! would def do business again!

Br
Review №67

Wonderful experience! very helpful, honest & product is beautiful!

Ma
Review №68

Best jewelry store I have been to in a long time.

Ra
Review №69

I was impressed by how nice tidewater diamond was!

Pa
Review №70

Purchasing an engagement ring seemed like a daunting task until I went to see Michael Santini at Tidewater Diamond. I didnt know exactly what I wanted but I had some ideas and Michael spent hours with me patiently designing rings until we decided on the perfect one. He was very respectful of my price range and worked with me to make a ring that we my fiancee and I love and fits in my price range.Do yourself a favor and take all your jewelry needs to the pros at Tidewater Diamond.

Information
100 Photos
70 Comments
4.7 Rating
  • Address:200 N Battlefield Blvd Ste 3, Chesapeake, VA 23320, United States
  • Site:http://tidewaterdiamond.com/
  • Phone:+1 757-548-1258
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Watch repair service
  • Watch store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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