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K & G Affordable Auto
4950 Bainbridge Blvd, Chesapeake, VA 23320, United States
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K & G Affordable Auto
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da
Review №1

I have been coming here for sometime now, I know everyone have a bad day but Glean and his wife both are very respectful people, the work I have gotten done have been very good, I have never had a problem, Thanks K& G

Ga
Review №2

I would not recommend them to anyone!These people are so rude!!They acted as if they are doing you a favor!

Jo
Review №3

Fast service. Great experience.

Je
Review №4

Honest and timely I do recommend it.

An
Review №5

This is my primary used auto shop. Great service with reasonable prices. Be sure to call for service dates.

Wi
Review №6

Glenn and Valerie are outstanding people make you feel like home Glenn takes good care of you when he works on your car Valerie is very knowledgeable about cars

Ja
Review №7

The only problem I have with this place is that the owner is a not a good people person. He needs someone to talk to the customers instead of himself hes very rude.

Ca
Review №8

Absolutely wonderful. When I broke down, I was wet, cold, and panicked. Katherine was very calming. The vehicle was repaired right away and runs better now than it did before the break down.

Bo
Review №9

Great for inspection stickers! Smart, friendly, and quick service. No Issues at all with my 2011 Suzuki kizashi GTS.

Ro
Review №10

Love this place always polite

Ke
Review №11

They was great customer service was wonderful and quick

To
Review №12

They are a great group of professionals. They are courteous and willing to work with you.

An
Review №13

Fast service. My new car shop

ni
Review №14

Came in for an inspection and was in and out super quick. Loved it.

RA
Review №15

Went here for an inspection after my sister gave me such positive feedback. Was in and out and they were both the sweetest people ever. Will be coming here for all my car needs!! Glenn and Val are the best.

La
Review №16

Best car repair mechanics you could ever find... honest and fair pricing... quality work! Glenn is one of the best!

ro
Review №17

Glenn and wife are very professional and kind.I give them my business as much as I can.

Ga
Review №18

When for state inspection

La
Review №19

Fast and friendly highly recommended

Da
Review №20

Great service! Always take my vehicles here!!

Ev
Review №21

They were recommended by a friend. Everyone here is so nice. Honestly dont understand why everyone says theyre rude. I took my car here for an inspection and it failed the first time around. No problem! They let me know what I needed to fix and come back. I brought it back everything went smooth I was in and out fast! I will deff be coming back for all my auto needs! They are simply amazing. Thank you guys!

Jo
Review №22

First time here for inspection today, WOW what an experience, everybody was super nice. Very comfortable waiting area, had an awesome conversation with other customers and the owners wife. TV and current newspaper as well as a great variety of magazines. Live in the neighborhood across the street, will be back with other cars, makes a dreaded chore a little nicer.

an
Review №23

Quick and affordable

lo
Review №24

The only place we bring our vehicles to be serviced. Excellent mechanic. Very accommodating. Valerie in front office is a gem!

Ri
Review №25

Best place ever for all your automotive needs. Does great work and doesnt cut corners. Very honest and has very affordable prices. Awesome!!

St
Review №26

Excellent service and very affordable rates...2 thumbs up

Bo
Review №27

Ive been coming here for yrs to get my car inspected and the service is great. You have to just figure out what is the best time to go because they only take so many cars in the morning. Folks be lined up as early as 4:30 in the morning and the shop doesnt open until 7 am. LolIts worth it though!

De
Review №28

Excellent customer service. Staff very friendly. I always take my car there for service and inspection. Now all my family take their cars there. Thank you staff of K&G. Keep up the great work.

He
Review №29

Went for an inspection was quick in & out. Fast friendly service.

Sc
Review №30

Been taking my cars here for years. Honest and affordable. Very reliable and friendly owner.

C
Review №31

They are good on prices and services and would highly recommend

Da
Review №32

Always excellent service. The job is always done right. Thanks Glenn and Valerie.

Cy
Review №33

Theyre the best! My first time there and I had a 2 year old with me.The wife of the owner was so nice and helpful.She came in and sat and talked with me and help me keep the 2 year old busy while we waited.The owner was a really nice guy and I would recommend them to anyone.Thank you for being so kind and helpful.

El
Review №34

Owner & wife are amazing honest folks! No better place to bring your vehicle when you need help getting things fixed right & affordable

Sa
Review №35

Great owners thank you for your kind service inspected my car in a timely matter god bless yall

Ja
Review №36

I have used this company several times and the price for the work is outstanding. Sometimes its tough getting in when you want but you will save a lot of money compared to other shops.

cy
Review №37

Get my vehicles inspected every year

Ju
Review №38

Fair and honest repair shop.

Pa
Review №39

Prompt and friendly device!

Jo
Review №40

Amazing fast work, great cost, work always done right the first time. Only shop I will ever take my vehicles to.

Da
Review №41

Horrible service and rapes you in cost. Doesnt answer calls and never has your vehicle ready when promised. Business hours are whatever they feel like, drove by several times and were not open when they were suppose to be!

Ge
Review №42

Outstanding service!

Bo
Review №43

I had my car inspected here. It was rejected which is ok, I want to be safe. I went back on November 16 the day my rejection expired . They had a sign in the window no more inspections today. I got out and talk to an employee he was rude and obnoxious. I said I was calling the state police an went to my car. I was making a phone call and the same guy ( his name is adam) came out to my car and gave me a business card and said call valerie. I called valerie and she said her husband would be back at around 3 and inspect my car. Time goes on and around 4:30 pm I called their phone, No one answers! Called back Noone answers .me and 2 friends went there and valerie comes out to the car. She said to me its not my fault you waited til the last day of re inspection to come back. Excuse me! I have till the 16th! She had a poor attitude, very poor attitude. She said my car will not be re inspected today. I took my phone out to take a picture of the sign on the door. She turns around toward the building and said shes recording us, talking about me. Slams the bay door and goes in the office tears down no inspection sign and the open sign. Wth!!! Today a friend named dennis took my car up there to be re inspected. Glenn Saw my car and rolled his eyes back in his head. He told my friend I needed to apoligize to his wife. Excuse me, she is the one that needs to apoligize. I never done anything that called for an apology . By the way I have a state inspection sticker on my car and it did not come from k&g, also they said they had me on a video? Lets see it, all you will see or hear is her sarcastic remarks. If you show me a video where I did anything that requires an apology. I will gladly apoligize! !! She owes me one right behind it. I will never step foot on your premises again and will continue to share this story.

Ha
Review №44

Well...where do I begin?I hope you really look into knowing what you need done. Do your research. Look at your bill when the work is complete. Sit there & compare the prices OEM online (bring your smart phone).The engine I ordered, VQ35DE 3.5l 6cyl 2003 Pathfinder was 100% Sound as the Nissan Techs accounted for this engine.This entire venture lasted 4 months. It started on the request for services from Barnettes Remanufactured Engines & this company, K & G Affordable Auto the last 2 weeks of April 2016 through 22 July 2016 when I FINALLY picked up the vehicle from Mr. Barnette after his company found & fixed the problem with Nissan Techs. This was covered under Barnettes Review.On the 1st delivery date after installation - around the May holiday, which was late, I had to pay for a plane ticket to come back from Fort Knox, from a school, to pick it up from K & G Affordable Auto - $421 (never reimbursed). Before I got out of Hampton Roads the engine went into Limp Mode.K & G owner really didnt know what the issue was in diagnostics & tried to give the vehicle back to me. I refused to take it without the service being complete. If I cant drive it after paying you for the service of installing the engine... the job isnt done. No one wants to be stuck on he WV Turnpike in the middle of the night...Before I left the shop, in another rental... to take the 10hr drive back to Fort Knox...with no discussion on reimbursement on the flight I took for a vehicle which wasnt ready - the owner parked my Pathfinder & completely dropped my issue from his attention & turned his attention to his workers as they were working on a racing engine...while I was still standing there.... Really?So, back to rental vehicles I went on that 10hr drive in the middle a 5 week course through the holiday weekend in May.K & G owner kept the Pathfinder & it went into Limp Mode on him during a trip to NC. K & G really didnt recheck the installation. I was charged for a new Oil Cooler and O-Rings which is now leaking as Nissan Dealership advised that the oil cooler was NOT new. The O-Rings are the usual issue & the O-Rings were leaking. $7 from the dealership. I was charged $55. Nissan OEM Oil Cooler is around $349. I was charged $495.Rear main oil seal OEM cost is around $40. I was charged $55. I was charged $60 for an oil filter when at the most they run around $12.99. I know b/c I change my oil every 3000 miles.It seems like the owner (who you never get to talk to on the phone) pretty much threw his hands up at it & passed it on to Barnettes to find out what was going on. The fact that I already paid allowed this to occur. I paid more than $1000 over the quoted price for installation. This quote was supposed to cover any unforseen issues according to Valarie. K & G got their money for a job NOT completed & they passed the buck to Barnettes.After weeks of back & forth, I learned that Barnettes had tried to pick the vehicle up to bring it to their shop (which is NOT a mechanic shop) & was told by K & G that the vehicle was trapped so they couldnt get to it until after the weekend.Once Barnettes got the vehicle they took weeks of going through this engine thinking it was an engine problem, being on the phone with Nissan Techs thinking it was an engine problem (b/c they didnt feel the need to question K & Gs work thinking K & G checked everything on their end), Barnettes & the Nissan Techs found that it was NOT an engine problem but an engine component problem - Remember I was listing what I was charged for? So, Cover Assembly - $65 & a Solenoid Gasket Set - $30. These items were the cause of the Limp Mode verified by Nissan Techs. These were NOT NEW.I havent received a phone call from them since Barnettes fixed the issue. No funds returned. NOTHING.So...unless you have no other option & the job isnt too serious...

To
Review №45

Always great service, never had an issue. Now all of my family and friends go here too.

Gr
Review №46

Good price,fast work.

ti
Review №47

Reliable service

Be
Review №48

I come here to get my vehicles inspected every year. Always good, honest service.

Sa
Review №49

Very bad experience here. Had my oil and oil filter changed here and they lied about changing the filter! Called them out about it and the shop manager was very rude though they did fix it.

To
Review №50

They do it right the 1st time everytime!

Ca
Review №51

Been here like 5 times to get an inspection in the last month service is not great at all lady never in the office so u sit there without know whats going on called once they told me to come by when i got there they said they couldnt inspect come back then when i came back computers where down came back later in the week and was told no more inspections till after 1after having called again went there the next time and lady acted like busyness n my inconvenience to keep coming there from hickory not costumer service friendly at all wont be going back

ja
Review №52

Goog

Am
Review №53

Only place I go for my inspection

Da
Review №54

Great service

bi
Review №55

Good people

Su
Review №56

Wonderful good honest people!!

Ri
Review №57

Awesome

Im
Review №58

Not Dependable !

Fr
Review №59

Worst place to go . They do not do good work or fast, Glen is very rude and was drunk with a beer in his hand on the clock and that is the owner, he needs to be shut down, he made my wife cry by being to rude

Sc
Review №60

Great place for inspections

Je
Review №61

Excellent service

R
Review №62

Great place

Jo
Review №63

Very professional

Information
1 Photos
63 Comments
4.3 Rating
  • Address:4950 Bainbridge Blvd, Chesapeake, VA 23320, United States
  • Phone:+1 757-963-6922
Categories
  • Auto repair shop
  • Car inspection station
  • Truck repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–8PM
  • Friday:7AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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