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Metro by T-Mobile
7022 Shallowford Rd Ste 2, Chattanooga, TN 37421, United States
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Metro by T-Mobile
Comments
Ti
Review №1

KANI MILLER AND THE CUSTOMER REP LADY HAS HORRIBLE CUSTOMER SERVICE. I DO NOT RECCOMMEND THIS STORE TO ANYONE THEY ARE SCAMMMERS; AND THE MANAGER IS NOT A THOROUGH KNOWLEDGEABLE SALES PERSON SHE HAS WASTED HARD EARMNED MONEY BECAUSE SHE SOLD ME BAD PRODUCTS

Ja
Review №2

Great service thank u for being outstanding ❤

Ch
Review №3

If you want good service go to 58 hwy store. This store closes without notice and then denies they were closed

St
Review №4

T-Mobile/Metro has got a youngkid in the store on Little Debbie Prkway thats super, he can probably do anything you need done short of a Hocus Pocus Act!!

Da
Review №5

After several months of actually using the metro service we found out we were overcharged and sold things we were not even told were on the account and completely ripped off good review has now turned into a horrible review stay away from this store and its franchises worst metro franchise in the country

ed
Review №6

Obviously, I can only speak for myself and about my personal experiences, of which I have had only 5. The young ladies were all very nice, helpful and willing.The young men not so.Attitude and knowledge were questionable and not inviting, which is a new experience for me. STILL, its fine depending on your requirements. Expertise? Limited.

Jo
Review №7

It was no help Im still left with a phone that doesnt work

Ka
Review №8

Poor, very poor, issue still not resolved

Jo
Review №9

I went to the store on Shallowford rd during open hours yet no one was in the store it was completely locked up no note in the door to say brb...nothing. When I returned a couple days later the lady tried to make me feel like I was full of it because she has worked all last week...when I explained I would like to turn my phone in on the manufacturers warranty she tells me its void because of some superficial scratches on the cover after she has broken off my screen proctor and doesnt bother to replace it. So I took it to another location and no questions asked. They looked up my account seen how long I had the phone and gave me a loaner phone until mine came in. I would never ever shop this location again. If it were the last and only location Id switch phone carriers because both times I have dealt with this location the were RUDE RUDE RUDE!!!!

Ma
Review №10

Just because it has open on the internet. Does not mean they are open. Getting tired of wasting my time and gas. Third time they have closed 6 hours before closing time.

Ti
Review №11

Very friendly and expert service

Ti
Review №12

I love the employees. Great people

wi
Review №13

Se habla Espanol. Inconsistent service level depends on whoever is working.

Jo
Review №14

They are hiring just anybody, NO CUSTOMER SERVICE TRAINING (BRAINERD RD).

Qu
Review №15

Great staff and great environment!

Be
Review №16

Helpful

Ca
Review №17

Staff was very helpful

Di
Review №18

Good service

Ra
Review №19

Like their phones and prices.

Jo
Review №20

Great employees

Ci
Review №21

Cheap, and qualified phone

Cy
Review №22

Sister has phone

To
Review №23

Hate them

Information
3 Photos
23 Comments
3.3 Rating
  • Address:7022 Shallowford Rd Ste 2, Chattanooga, TN 37421, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 423-468-3285
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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