Very poor customer service. Scheduled a glass repair appraisal at my home between 2 and 4 pm today and no one showed. When I called office receptionist said a technician was unavailable and they would have to reschedule eight days from now. She said they knew about delay last week but for some reason did not call. So now Ive waited at home this afternoon and am back to square one finding a reliable glass company.

This place rocks! They have great staff and perform quality work at good prices.

Had an appointment for estimate on a cracked window April 16, 2021. 2 men came to do the estimate. I was told Wendy would call me in a few hours with an estimate. I have not heard from her. The main reason I would not hire this company, no matter what the estimate was, is the non professionalism and rudeness of the older man that came to measure the windows. I simply asked what size a window was and he replied angrily, they would not tell me this as this was a free estimate and they were not measuring to have someone else do the job. I stated I was wanting to know if the windows were all the same size, in case I had to replace all of them. I dont think someone else would use his measurements. His comment was completely inappropriate and rude. I decided at that moment I wanted nothing to do with this company.

Just canceled last minute on me and left me in a real bind. Called Binswanger and they will replace the windshield tomorrow, and the price was almost $100 less.

I hired glass doctors to repair a cracked house window (rock thrown from lawn mower) and to fix a curio cabinet that had broken glass.Very reasonable price and looks great.

Excellent excellent glass company!! I used their services twice in last few months...id recommend them for any type glass work....large or small jobs!! curt

They arrived when they said they would, cleaned everything up, were very courteous and charged the price as quoted when complete. Very good service.

Theyre quick and super, super nice! They keep you updated in real time when theyre done installing, waiting for the glass to set, and when you can pick the truck up.Theyre less expensive than competitors, more friendly, and have better turn around times. This is 1000000% where you need go for glass work.. always...

The men called before coming and arrived on time. They were very courteous and professional. It seemed like only minutes and they were finished. I am very satisfied with their work. I got a good deal for the price

This place move to Georgia. No glass doctor at this address

Prompt, professional, and polite.Will use again if my sixty five pound dog decides to break through our window again to get the mailman. Hopefully not though.

I called to get an quote which was quickly arranged. The estimator came a day or two later. That’s where the quickness ended. The estimator told me I would have a quote possibly by that afternoon. I didn’t receive one. I even called to ask about it last week, and I was told I would have the quote by the end of the day. It’s been over two weeks and I still don’t have a quote.

Pretty much middle of the road. Took them 6-7 visits over the course of 2+ months to replace two windows and some screens. Really inconvenient to need to leave work that many times for such a simple replacement, maybe they are more of an auto glass company then residential.

Pros:- I got my windshield replaced.Cons:- The final cost was around $50 more than the initial quote I received (that was after we discussed the first bill that was $100 more than the initial quote).- Once I got my truck back I realized it was coated in a layer of dust, dirt, and sweat stains. The truck had been washed the day before.- The interior (arm rests, center console, dash, etc) also had a new fine coat of sweat stains and grime. I know its hot right now, but maybe an attempt at cleaning would have been nice...- I also found a couple of new scratches by the antennae and on the drivers side windshield frame. Maybe those cost extra?I cant say with any certainty that my experience would have been any different with another vendor, but if I need any other glass work done in the future, Im going to give someone else a shot.

Always have the best price with great serivce!

Had problem initially but have changed my original review based on owners response and follow up. He came out and replaced the glass himself. Did a great job and very professional.

Fast courteous service at a very competitive price.

Convenient Southside Chattanooga location. Fast and friendly service. Fair prices. Very good communications and Wendy keeps the place running efficiently and effectively. Knowledgeable professionals who I will use again when I have glass repair needs.

Great experience! We tried 5+ companies to get our work trucks window replaced and they were the only ones who could do it in under a week! They were so kind and worked with our schedule to find a day/time to get it fixed. Then the gentleman that came to replace the window was super personable. Thrilled to have been able to work with them.

Love these guys! Fast professional service. Very reasonable cost. Cameron did a great job repairing a 100 year old glass pane broken by a contractor. Highly recommend !

Tim and Dakota did a great job !!!

Fast friendly service

They helped me out when another company didn’t do their job. They go above and beyond, HIGHLY recommend!

Quite pleased with the response, work and friendliness with this company. Had to have three window panes replaced, due to seal break from a company pressure washing. I would HIGHLY recommend this company.

Top notch work! Quick, reliable, professional! Highly recommended. Satisfaction guaranteed!

Prompt communication, good service. Used them to repair a broken first floor window. Will use again if need be.

Flexible scheduling, friendly and competent administrative staff and technicians and affordable prices.

The Glass Doctor was professional and easy to work with. We had multiple foggy windows and now our windows look great!

Showed up in a timely manner and did very good work

Great experience from start to finish! Would use their service again and recommend to others.

We have used Glass Dr. numerous times, for our van windshields, and have never had anything but a great job done! Thank you.

Reasonable price, efficient and professional.

They did a great job!

Horrible service had me waiting for them to show up I called out of work so I could get this done for nothing suppose to be at my home at 10am not one call to say hey still coming nothing. When I called they tell me they’re running a little late. A little?? Complete unprofessional will not recommend ever!!!!! If I could give negative stars 1000% -10 Stars

Checked them about getting some glass work done havent used them yet but the quote was decent

He gets no stars, the windshield he replaced leaked into places, when I called to tell him he acted like it was my fault, very unprofessional,

Enjoyed working with, the installed glass walls and door make my new shower pop

Terrible Customer service, waited over a week to get back a quote with promises that I will be receiving it every single day. At one point I called four consecutive straight days and kept getting promises of a call and I never received one. Don’t know how this business will last long with very terrible customer service.

Terrible very unprofessional and the only girl that runs the show kept telling me she was out but answering like she was there, thanks for the help NOTT. Plus she had an attitude. Very upset with my experience.

I called twice. I couldnt get anybody to even return my call.

Impressed with your workmanship and speedy service, kudos

Fast and efficient service

It was done less than a hour.... Super Thanks

No good

Excellent service