Jackie was so helpful. Great selection of bridal dresses and a designer owned shop. That means your dress can be made to your exact liking!

Although I didn’t buy my dress from Sealed With a Kiss, they altered my dress! They did an AMAZING job. I totally underestimated the powers and talents of the seamstress because she could do ANYTHING I asked. As soon as I did my fitting, I knew they could be trusted with my dress. I went back for several fittings and they even allowed me to come back after it all was finalized for a few more alterations. I HIGHLY recommend! So sweet, friendly, and customer oriented! I even bought my earrings there, too!

The new owners of the store are so sweet and helpful!! I found my dress after maybe an hour and it is so beautiful. The place has a friendly and clean environment and was such a relaxing and fun experience!!! Definitely recommend this shop to everyone!

FANTASTIC EXPERIENCE! They had so many nice dresses to try and were very helpful with all aspects of what is the wedding dress shopping process! I found my perfect dress and they worked with my budget to make my dreams into a reality! A must visit for all brides shopping for a wedding gown! Thank you again for everything!!!! I will send pictures! Oh and if youre out of state still check this place out, I made the drive from PA... totally worth it!!!

Sealed with a Kiss did an amazing job altering my wedding dress. Due to a limited supply, the dress I purchased was two sizes too big. I brought the dress to Sealed with a Kiss where they were able to alter the dress while maintaining its original look/structure. It now fits perfectly and the bustling they added is stunning. Thank you so much for such a fabulous alteration experience!

Didnt like the fact that when you buy a dress they dont include the alterations.

Im shouting this out across social media because I am so impressed with Sealed With A Kiss. The designer/owner, Susan Sorbello designed the perfect dress for my Masters degree graduation. I told her the basic style and fabric and feel I wanted and she drafted a pattern that exceeded my wildest dreams. I am a voluptuous figured woman who still wants to be stylish, yet classic and its hard to find what I want in retail stores at any price. She fitted my dress perfectly to my body and it looked sensational! Everyone thought it was not only beautiful, but also well constructed. It took into account my body flaws and minimized them. The dress not only looked great, it felt great, like a second skin. I was comfortable and felt beautiful. It was so well worth the price! She makes recommendations to help you make the right choices and be satisfied with the end results. I must add, she has designed other dresses in the past, which made me the belle of the ball. She also designed a well fitting custom bathing suit. There is not a price I wouldnt pay for her talent.

This was the most welcoming bridal salon I have been to. I am looking for a non traditional colored wedding dress and they were by far the most helpful presenting me with different options and trying to work with my budget

Our consultant was Leslie, and she was very sweet and accommodating. She really listened to what I wanted in a wedding dress, and the dresses she pulled were very close to fitting my requests. However, their collection is small, and I think she just didnt have enough options to pull for me. I didnt walk away with my perfect dress, but I did walk away thinking it was a fun and pleasant experience. I would definitely recommend giving them a shot, their dresses are gorgeous. Unfortunately they just didnt have my dress.

Terrible experience. Reviewed on Yelp, but that somehow disappeared. My dress was beautiful, but past that I would never even look at this store again. The dress I tried on was perfect and didnt need any alterations. The dress that was ordered for me was HUGE! They wanted to charge me an absurd amount for the alterations. When I tried to explain why I was upset, the owner spoke over me and took no responsibility for the error on their end. Im not a local, but a coworker of mine used to work for the owner over 10 years ago. She said the store has changed names and location 3-4 times. Funny, isnt it? Brides beware!*Edit: The response below is false. I did not receive free alterations. I took my dress elsewhere to finish the alterations because I refused to give them anymore of my money.

After looking at many bridal shops for my perfect dress, I stumbled upon Sealed with a Kiss and fell in love with not only their dresses but their personable service from the minute I entered. Unlike many other salons, they allowed me to try on dresses with no pressure and I was able to find 3 I loved on my first visit. Jessica and Jenny were such a big help to me! I returned with family support and picked the one! Alterations were made and my dress was the most beautiful dress and I couldnt be more thankful to the whole team at Sealed with a Kiss!

I still cannot believe that I came into this store to purchase a formal dress yesterday (12-28), and the salesperson stayed in the back the entire time we were there. My husband had to zip up all the dresses because she was in the back. She pointed to where the dresses were located before she left and then she did not assist me in any other way. I would say this had to be the poorest customer service that I have ever received, especially when I was ready to spend over $400 in the store. She never checked on me and never asked me any questions in order to attempt to make a sale. I DID actually like one of the dresses, but there is no way that I would purchase it at this business because of the poor customer service. I hope she was not the owner, but instead, a fill-in for the holidays, but she needs to be instructed on proper customer service. We left with no acknowledgment. She never even emerged from the back when we were ready to leave. My husband encouraged me to write this review because he was also astounded at the treatment in a shop that should be more helpful.

I have debating writing this review for awhile. The start of my experience with Seal with a Kiss was truly wonderful. I had a fantastic time picking out my dress and felt so comfortable with Jessica and the staff. However, after I paid for the dress I felt like my experience really changed. My dress was estimated to arrive in early October and I was trying to coordinate flights to have my mom visit, which I had shared with the manager. My dress got stuck on an intense back-order, which wouldnt have been a huge deal however they would not communicate with me. I had to keep calling and felt like a crazy bride because they never took the initiative to contact me (my wedding was also destination so I needed my dress much earlier anyways, which added to the stress of the back-order) I am sure they were working hard to get my dress but some communication would be a nice step in customer service. Lastly, I was mostly disappointed by my alternations. I was truly in love with my dress and it is no doubt that they have lovely dresses! However, after spending about $450.00 for alternations the train on my dress was a mess! The slip showed the whole time and popped out of the bottom so badly. Three different times with different groups of ladies we tried to retire the train to look good, however to no avail the EXTREMELY expensive train looked awful. My slip shows in most of my wedding pictures and I am truly so sad about this experience. The shop has amazing potential and some of the most lovely dresses I have seen. However, I would not recommend their seamstress and would love to see their commicatioms with brides grow, you have enough pressure as is and your dress shop shouldnt be one.

This shop does not understand the value of customer service. My wife had to order an expensive designer bridesmaids dress from here sight unseen (the bride made a last minute decision since the order time is 3 MONTHS!!!). Over the phone they told my wife that dress size x would be good since she tried on a very similar dress in that size. My wife, being cautious ordered one size up just in case. The dress arrived 3 weeks before the wedding and the size was completely wrong. It was also made very poorly and was already tearing at several spots along the seams. Instead of trying to help us fix the dress or find a new one they were quite rude, and blamed it 100% on my wife even though they advised us that ordering over the phone would be no problem. The BEST they could do was give us $15 worth of fabric for free and charge $50/hour to remake the dress as best as they could. After much debate we came up with an alternate solution and never altered the dress in any way, but they refused to take it back for a return. Please avoid this place. It isnt worth the time and money.

My experience could not have been better with West Main Bridal. I am currently living in NYC and had shopped at all the major locations for a wedding gown in NYC. In NYC, the sales associates were pushy, you could usually try on only 4 dresses, prices were marked up and the experience was stressful! It was a breath of fresh air to walk into West Main Bridal and be able to enjoy the experience. I could try on any dress I wanted (the selection was great!), staff was so friendly and accommodating, prices were affordable and I found the perfect dress! Once the dress came in, Susan (also the owner) was a superb seamstress. She fit the dress to my body perfectly and even did a last minute fitting right before my wedding. West Main Bridal helped to make my overall wedding experience wonderful!

They have beautiful dresses for sure, but I had an awful experience when it came to alterations. Every time (only twice to clarify) I requested a small change, the owner looked at me like I was being totally unreasonable. When I ordered the dress, I was in between sizes and they recommended the larger size, which sounded fine. But when the bodice was too big, and the waist and bust needed to be taken in, it was difficult and uncomfortable for me to ask, because she just seemed so unwilling and disinterested in helping it look as best as it could. My pictures turned out fine because I had a great photographer, but in most of them, I still see where the dress doesnt fit and it ruins it for me. I would not really recommend this place.

I am a California bride having a destination wedding in Charlottesville!Jessica and Anna were absolutely amazing and able to make accommodations with my crazy schedule plus being out of town. I love my dress and Sealed With A Kiss has made this portion of the wedding planning process seamless from my first surprise appointment to my last fitting. I highly recommend based on customer service, family-friendly, knowledgeable staff, excellent communication responsiveness, price, and rapid alteration turn-around. Out of town brides or destination wedding brides: this is the spot for you! They truly made me feel like a unique customer and not just a another sale. The shop is clean and adorable, I have enjoyed visiting during each of my C-ville trips. Thank you!

Thanks for helping me find the perfect dress, and being so sweet and welcoming!