Awesome experience! Could not have been more streamlined and stress free. Adam was extremely helpful with getting me a mattress. I would definitely recommend this business to ANYONE looking to buy a high quality mattress!
Adam was really nice and helpful. I highly recommend him for buying a mattress.
I bought a full size 8” memory foam mattress because the cheap Walmart hybrid was way too firm for me. My new mattress is much better. Adam was very pleasant and I ended up with what I wanted. Would recommend.
Came in looking for a queen size mattress and Adam was able to help me out. I mentioned I was a student and was looking for a slightly more affordable mattress. He was able to give me the same queen for a discount. Great customer service!
Knowledgeable about selection, friendly. Gave us a good price. Would recommend.
Chuck was awesome. Made the process quick and easy a s went out of his way to try to accommodate our delivery schedule. Highly recommend shopping here for your mattress needs!
Great service! Adam went above and beyond to help us pick out the right mattress and get a flawless on time, early delivery for a college move in for my daughter. Thank you again. Ken
Salesman was nice and polite but I still feel there overpriced.
Great purchasing experience. I was short on time, and Chuck helped me get directly to what I wanted, which was a value priced, comfortable mattresses and box springs. This was a low pressure environment with friendly and helpful salespeople. I was originally going to buy one of the two mattresses somewhere else, but this is a great local store to support with great prices, so I decided to buy both there. I definitely recommend. Great experience
Adam was fantastic in helping me pick out my mattress, he was also able to deliver it next day unlike the other stores I visited. If you need a mattress, I highly recommend you go see him!
Mattress shopping can tend to be one of those things in life you dont look forward to, at least I didnt. Adam made the process painless and was insightful with knowledge that catered to our shopping needs. His casual, non pressuring approach, made the experience an excellent one. I highly recommend him and his stores business, thank you Adam!
My partner and I had a great shopping experience at this location. The staff were very friendly. We worked with Chuck to find a mattress that felt best for us, and he was incredibly kind and helpful. I’ve already recommended this store location to our friends and family.
Had a great experience with Alex. Very knowledgeable about the mattresses tailor to my price range and was willing to work with me to meet my needs. Thanks! Would recommend!
Mattress Warehouse CharlottesvilleWe had a great experience working with Adam. He help us get the mattress we wanted and the delivery and a great price. Everything from working with Adam to the delivery and setup process was executed flawlessly and we are quite satisfied.
This is the Mattress Warehouse I’ll be recommending to my friends and family. Adam helped turn a usually painful process into an easy experience. After only few night on the mattress he recommended, my back is feeling great! Thanks, Adam!
Great variety of mattresses. Great service!
This place is the place to go for a new mattress. They have a great selection but most importantly great staff. I was assisted by Adam, I felt no pressure to purchase and he patiently assisted me while I made the right decision. About 2 weeks in and I am more than satisfied. I even called Adam with questions after my purchase and he spent 30+ minutes answering them. Its hard to find customer service like this nowadays, but if youre looking for the right place with the right representative this is the place to go.
Adam was great and very helpful. Price matched with the Big Lots across the street.
Being fairly new to the area I had stopped by a couple places in Charlottesville while shopping around. I am very pleased to say my experience here was by far the best! Adam was very knowledgeable and helpful. Highly recommend!
The store was easy to navigate and I never felt pressured to purchase. In the past I have bought mattresses from online retailers such as Amazon. Finally deciding to choose quality over price, I went to this location to start the process of finding my dream mattress. Adam won me over with his professionalism and knowledge. I was educated on what kind of mattress I needed based off my sleeping habits. Ultimately finding the mattress that best suited my wants and needs. I happily send all my friends and family to this location for their mattress needs!
I recently made two purchases from the Mattress Warehouse Store located on Seminole Trail in Charlottesville, VA. Both times I had the pleasure of working with Adam Bradford to determine which products would best suit my needs. He is definitely one of the most knowledgeable sales personnel I have encountered in quite a while. Very professional, polite, courteous and will get the job done for you. For any future purchases, I will be asking for him. Mattress Warehouse is very lucky to have such a dedicated employee. Thoroughly enjoyed my experience. Would recommend him to family and friends alike.
Alex helped me choose the right platform, mattress, mattress covers, and anything that was needed for a new bed, taking my situation into consideration. He was professional, knowledgeable, and efficient ! Great experience.
Adam went above and beyond getting everything I needed set up for delivery. 100% satisfied with the quality of service I received.
It was a fast and easy process. Really appreciated the service.
Adam is very kind and courteous. His knowledge on the different products helped me decide which mattress was the best fit for me.
Adam was awesome!
There was great service ! I had Adam help me, and he was really knowledgeable got me and my wife a great deal on a mattress. I definitely recommend if you you need a mattress at a great price.
Outstanding, Adam and his team in the Charlottesville Store across from the Fashion Square Mall are simply perfect; delivery, organization, seamless and well organized company. I bought and had several mattresses delivered to various locations for rentals recently out here in Keswick! Thanks Adam!
Adam made my experience so much better! He was so patient and kind.
Store manager Adam helped me order a complete bed over the phone for my brother since neither of us was able to get to the store. He also arranged next day delivery to my brothers place of residence that took place when they said it would. I was told that the individuals who handled the delivery were extremely helpful and nice. And my brother loves his new mattress. Thats customer service!
Great experience. Adam was super knowledgeable of all the products, never was too pushy, and was just really easy to work with. I ended up leaving the store with the best pillow Ive ever owned. Adam really knew exactly what I was looking for and I plan on going back for another one!
I worked with Adam and received great customer service. Adam went over all the options and patiently answered all of my questions. Best of all I got a great deal on the mattress that I really wanted. He even took time to make sure it could be delivered on a day that was best for my busy schedule.
We went to the store and met Adam. He was wonderful and answered all our questions. Very knowledgeable of his products and explained the differences between products and helped us make an informed choice. Would definitely recommend this business.
The service here is wonderful! I found the mattress of my dreams thanks to Adam.
Adam gave me great, quick service at a good price!
My old mattress was causing me some back pain. I shopped at several stores in Charlottesville and ended the day here. I worked with Adam and he was great. I had several questions about model numbers and construction of the mattresses. Adam put me in touch immediately with the various reps and had all my questions answered quickly. I ended up buying a new mattress and pillows with Adam because of his great customer service, sales and willingness to work with me on delivery.
Alex was an amazing help definatly will keep my buisness!
My fiancé and I just had our first baby and are anticipating some company in bed in the next few years. Figured it was time for a bigger (and nicer) bed so we came to Mattress Warehouse. Not knowing what to expect, Adam helped us along the entire process and was very patient with all of our questions. I 100% recommend Mattress Warehouse in Charlottesville if you are looking for a quality mattress at a fair price, and for excellent customer service. Thanks guys!!!
Jeff was phenomenal! As a first time mattress buyer, I had no idea what to look for, but Jeff help me find the perfect one for a great price! He was really knowledgeable. It was so great I bought a mattress for my spare as well. We will definitely be back to try and get my mom a new mattress too!
Great customer service! So helpful in the store when I had lots of questions. Delivery was simple and quick! They sent me an email the night before letting me know the window of time they would be arriving the next day, they called me that morning as well, and then called again 30 minutes before they arrived. It was a perfect amount of communication to where I didnt have to take off a half day of work waiting for a mattress! Great experience!
Mattress warehouse in Charlottesville was an AMAZING experience! Adam and Jay helped me pick out the perfect Cheswick mattress for me and my girlfriend. They were patient and didn’t mind giving me extensive details with friendly customer service. I couldn’t have asked for a better experience.
Great mattresses at a good price. Excellent customer service. Highly recommended for purchasing mattresses.
Adam was awesome and very friendly. He was extremely accommodating to our needs and we are very excited about our new mattress. Thank you Adam for helping us find out new mattress
Salesman did not include mattress removal in our payment, when wr said we needed to have the old set removed. We didnt realize until delivery day
Such a Wonderful Atmosphere!! The Gentleman...Cory was such a Great Salesman!! I Highly Recommend this Establishment for Your Mattress Deals...Jeannie and Kevin Johnston
Adam and Chuck were awesome! Very professional and knowledgeable. If you need a mattress you have to check these guys out.
Adam was EXCELLENT!!! Came in looking for a certain mattress and he was spot on helping me decide on the best mattress for my son. Thanks so much Adam for being a GREAT asset to the company.
Cant say enough about Adam and the Mattress Warehouse. The mattress we picked out seamed perfectly fine. The mattress was a pillow- top like our old mattress, but now the pillow-top included a type of memory foam. Unfortunately with my back, the mattress did not work out for me. It was painful. After hearing my concerns, Adam understood the problem and recommended another type of mattress which was delivered in a short period. I appreciate that the Mattress Warehouse stood by their promise of making sure you are happy with your purchase. I also want to give a shout-out to the delivery crews. They are prompt and extraordinary polite.
I’ve purchased 3 mattresses from this store and each experience has been pleasant. The first two were instant-buys (some of the cheapest in the store) and I just purchased my third today. For this last one, I had a larger budget and more time to do research before buying my first “adult” bed. I had a nice consultation with Chuck and I was able to make an informed decision. Thanks for being so helpful as I transition from college to full-time work!
Awesome customer service. Excited for our new Kingsdown! Would buy another mattress solely based on customer attention and friendliness.
Chuck was very helpful and we made our decision much faster than I would have expected and had our mattress delivered in less than a week.
Jeff helped us find exactly what we needed within our budget. He was patient, flexible, and very knowledgeable. We were happy with his service and are excited to have our new mattress!
Purchased a mattress and adjustable frame. Adjustable frame was not in stock and had to be ordered. They called the day before delivery to let me know that they didnt have my mattress anymore as their policy(that I was never made aware) was that if your order is more than 7 days until delivery they actually dont tag a mattress for you. They couldnt tell me when they would get another mattress. I canceled the order on the 27th of February. Its now March 11th and I have not received a refund. Terrible communication company wide.
Adam and Jay saved me a $100 delivery and an afternoon by helping strap a boxspring to my car roof. Best service 100%. Bought three beds here and wouldnt go anywhere else for my next one.
We were looking for our first mattress after getting married and Adam was incredibly helpful! He helped us fine the perfect mattress for our price point
Adam helped us with knowledge and expertise and was outgoing and professional. I would return to this Mattress Warehouse anytime!! Or definitely recommend it to someone!!
Adam was very helpful. We just moved across country and he helped us get set up at a very reasonable pric .
I want to thank Max, for helping me and my husband find a mattress in our budget. He was very understanding and willing to get right to the point with pricing so there was no haggling. Honesty gets you further then anything in the business world.The mattress came the very next day like he promised. We however, were not happy with the mattress at all. After visiting with him the very next day, with no sleep, because of the mattress, he was willing to show me other mattresses to meet my needs. Even with an unsatisfied customer because of the product, Max was still willing to do everything to make us happy and will be replacing the mattress to one that better suites us and are sleeping needs. Thanks again. Cant wait for my new mattress, seriously I cannot wait! I need sleep. Lol!
Awesome experience buying a Tempur-Pedic bed with an adjustable base. There’s a whole system they use to ensure you and your partner get the right mattress for your specific needs. Be prepared to spend some time in the store. We had issues with our delivery (from a store closer to us) that was unacceptable, but the Charlottesville manager went above and BEYOND to get our bed to us in a timely manner. They set it up and hauled our old mattress away. Its been over a year and I cannot recommend Tempur-Pedic or this location enough. If you’re over 30, it’s time to invest in your sleep. Don’t be afraid of the price, they have some terrific finance options.
Location has very good collection of mattress and stocked. Customer service is very good and cooperative.
Adam was awesome! He really took the time to explain all of our options and was nono pushy at. If you need a mattress I highly recommend this location and ask for Adam!
Adam was tremendous in helping me pick out the perfect mattress! Great customer service and huge selection to choose from !
Kathy was phenomenal. We came in just to look and ended up very pleased with our purchase. Kathy was incredibly helpful without being pushy. She was knowledgeable and helped us find exactly what we needed. Great working with her and would highly recommend. -RQ & NDQ
Great experience at this Mattress Warehouse! Kathy was so amazing and helpful! I highly recommend going here!
I went in looking for a mattress and I met this guy named Adam he was very knowledgeable, nice, and explained in great detail about the mattresses. If your looking for a mattress I highly recommend Adam
Very nice guy, Adam, very helpful & hooked a Twin up fast with one of the best in house stocks in Charlottesville I’ve seen, most places only carry 1 or 2 in stock.
Adam was great with respect to his product knowledge and his patience in explaining the various types of twin size mattresses. Above all, he was able to get me an excellent bargain for the type of high quality mattress I purchased.
Had a great experience with Mattress Warehouse. Adam and Jay were great to work with.
Great product and excellent sales/service from Max and Adam in Charlottesville. I asked a million questions, changed my mind at the last minute for a different style, and they were very patient and helpful. Highly recommend this store and these guys!!
Needing a replacement mattress for our guestroom on short notice we visited Mattress Warehouse in Charlottesville. The salesperson (MAX?) was excellent. He listened well to our need, concerns about materials and quality. He gave us three or four options including a custom adaptation to fit an antique bed frame (which we did not end up choosing). The set we chose was well within our budget and was as good as floor sample specials we had seen elsewhere. While the purchase order/delivery form was quite cryptic. Max was responsive to my questions about exactly what these SKU and DESC codes meant. We also got the exact manufacturing information and model number off the tag on the model in the store. Delivery was made the very next day with those delivering giving us a clear 3 hour window, a anticipated time within that and a timely update as their delivery schedule progressed. Those delivering the set were courteous and careful. They helped confirm the exact specifications of the mattress delivered, help me document the delivery and condition, and removed the old set using the sealing bags that contained the new mattress.
Adam was very helpful in finding exactly what I was looking for, at a good price.
My wife and I recently bought a new mattress set at this store. Were very happy with the mattress we selected (Tempur-Pedic hybrid) but what we were very impressed with was the service. Both Kathy and Adam assisted us. Both are very knowledgeable and helped us quickly narrow our choices down.
Chuck was very informative, not pushy and knew exactly what I wanted! Looking forward to buying later from him!
Wonderful buying experience, highly recommend, great customer service!
Great service. Great beds. Excellent, fast delivery. The best!
Good Service, Best Mattress Store In Town.
Great experience! Chuck couldn’t have been more helpful!!
Jeff was helpful, knowledgeable, and not pushy at all! We found the perfect bed!
Was considering buying a mattress at Costco but Chuck at Mattress Warehouse took care of us and gave us a great deal. Highly recommended.
Adam was awesome!!! Great deal on matress and boxspring!!
Love the guys there roo was awesome save my life able to sleep and work the next morning without killing somebody
Adam was kind and professional. Come see him if you need a mattress
My husband an i went to buy a simple bed frame from Mattress Warehouse. We was helped by a wonderful sales person Drema. Drema showed us how the Adjustable bases worked. Drema also explain to us the health benefits of the bases to us. After Drema was done we decided that we would buy 2 of them. Drema was very knowledgeable, friendly, and helpful. We will be back to see her very soon. To buy a new mattress for the guests room.
My husband and I met the sales associate Ruel while he was filling in for someone at the hollymead location and from the get go he was nothing short of amazing. He listened to our needs and concerns and was extremely knowledgeable and understanding, I even joked about him attending mattress school lol to which he replied I actually did for a month. I was extremely impressed with how knowledgeable he was (had to mention that again lol) he clearly takes pride in his job and is passionate about helping people to find the best sleep product as he referred to it as. We didnt But that day but went back to visit him at his actual store on 29th place a few days later and did purchase there! Again we felt like we were being taken care of and treated well (no salesman gimmicks. We cannot wait to have our mattress delivered and I would definitely recommend MATTRESS WAREHOUSE to any and everyone.
Great selection. Very pleased with my purchase.
Good mattress store.
Great experience
I will never buy anything from this store again 😡
Not the nicest service
A+++
Chuck was wonderful! Not pushy and showed us exactly what we were looking for. Highly recommend!
The worst experience shopping in this store