I have purchased two rugs at Rug Source. The first for my living room- I was apprehensive to spend more than I usually do but it is SO worth it! It is gorgeous and gives the space a calm and relaxing feeling. My husband loves it as much as I do. I was so happy with this rug that when it came time for a rug for the office I knew exactly where I wanted to buy it from. This time I went with an antique rug. I love decorating with one of a kind items. You will find that here. As far as service goes, Tatiana is THE BEST! She is helpful and patient. I didnt have an unlimited budget and Im picky. She helped me find exactly what I wanted, in my price range and never seemed irritated. Rug Source has hand knotted rugs for every budget (Moroccan are less expensive and very cool). Its like a museum. If youre looking for a rug, go check out what they have. You wont be disappointed!
RugSource had the largest and most accessible collection of rugs I have ever seen. The space was large and comfortable. The sales help was kind and there was no pressure. Easy to see the rugs which were organized by style and size. Old rugs new rugs large and small in all different price ranges. I have shopped at rug stores and this is the first time it was a pleasant experience. Tatiana was a huge help and very knowledgeable. The website photos are realistic and the information about each rug was very helpful. I will be bringing family members back to RugSource to purchase rugs for their home!!
This store is such a hidden gem. I went in looking for a rug for a nursery for little girl and found so many choices. It was hard to pick they had so many beautiful rugs. Great price range as well. Would highly reccommend if you are looking for a beautiful unique rug. Great customer service provided as well. I will definitely be returning for future needs.
There is a great selection of rugs in this store and Tatiana (our sales person) was great to work with. She really knows the inventory and also the rugs and the way they are manufactured especially.This was a great experience and the rug we purchased fit perfectly and is a great match to the room. I would recommend the Rug Source for a quality product at a fair price. It is very difficult to find a quality rug outlet and Rug Source fits that bill. My wife and I are glad we found them
I have used Rug Source multiple times now, and I am very satisfied with all my transactions! I have ordered online and purchased rugs at the showroom. At the showroom, Tatiana was extremely helpful in helping find they perfect rug! And with their online store, they ship extremely fast, the rugs are spot on to their online pictures and they make exchanging easy. They also have the custom cut rug pads that are high quality. I definitely will keep using them in the future!
Saw a few different carpets online and was so happy to see all of them in stock in their showroom. Staff was very friendly and helpful. Huge showroom and large selection. Was nice to know the price upfront without ridiculous price negotiations.
Tatiana was incredibly helpful in our rug purchase! We had a 30 minute window to visit Rug Source before catching our flight home. Tatiana listened to our design needs, led us to the right sections in the store and efficiently reviewed several large stacks of rugs with us in record time. We identified one! She communicated the companys terrific return policy, took care of the order and the rug came within days of placing the order. Tatiana communicated with us throughout the entire process. We love our new rug!! We recommend the RugSource product and their excellence service!
Tatiana was a joy to work with as we selected our rug. We did not purchase the first rug we wanted the day we saw it and a week later it was sold, so we had to find another comparable rug. She was able to suggest another perfect fit! Really listened to our tastes and knew how to match us with a beautiful rug to suit our needs.
We purchased a beautiful rug from Rug Source. Tatiana was such a big help! She went out of her way to find the right rug at the right price for us. We are very pleased.
Tatiana was awesome and the warehouse was enormous! There were so many options and when I showed her a picture of our bedroom she took my wife and I right over to three stacks of selections. She was knowledgeable and we were able to choose the perfect rug. They even wrapped it up and loaded it in our car. Definitely would recommend this location for your area rug needs!
We had a great experience at Rug Source. The sales manager really knew her stuff. We told her what we were looking for and she zeroed in on two great rugs. We looked at many but the two she found were the best. We chose one, brought it home and love it. There is a 30 day return policy which we didnt need as we love it.
Great experience!! The rugs are absolutely gorgeous & the service is top notch.Mina was incredibly helpful. She let me come see a rug thatd just arrived at the warehouse. She had it all laid out. Very kind and an overall fantastic! Id highly recommend them for high quality but still affordable rugs.
Extremely happy with my purchase of a Gabbeh Shiraz Qashqai Persian Area Rug through Rug Source!I ordered it on Nov 29, and to my surprise, it arrived on Dec 4, ahead of schedule. The rug itself is exquisitely beautiful, pictures dont do justice. Im enchanted!Thank you all at Rug Source for such an excellent customer service, speedy delivery, unbeatable prices, amazing choices, and finally for making my Xmas gift to myself a reality.Whenever the occasion arises I know where to go first!
We could not be more pleased with Rug Source. The size and color rug we needed were not the standards normally found in the market. The Rug Source website showed numerous versions we believed would work. We called in advance of our visit and they pre-pulled our selections from their massive inventory. We purchased three with the intent to return two. The entire process was seamless and enjoyable. The selected rub fits and looks beautiful in our mountain home. We highly recommend Rug Source to anyone looking for a special rug. Thank you!The OsbornesBlowing Rock, NC
Tatiana at rug source is wonderful! She helped my husband and I find two rugs for our new house. She knows her inventory really well and knew exactly where to direct us. She was patient while we flipped through the rugs, had them pulled out for us, and they had a great 4th of July sale!
We came with a difficult request, both in terms of size as well as color to match our decor. We were treated courteously and professionally and were shown various solutions to our needs. We found exactly what we needed and went home with a satified feeling! If you are looking for that special carpet, it will be worth yur time to visit the professionals at Rug Source in Charlotte.
Great service and selection, if you can’t find it here it doesn’t exist!
I ordered two 9X12 beautiful Persian rugs on a Friday and received them on Tuesday of the same week. They were stunning, in perfect condition and the customer service was amazing!! They answered the phone at 7 AM the previous Sunday, when I had questions before ordering and were very nice. I highly recommend Rug Source and will be buying again there.
Received my rug, extremely fast delivery! Rug is absolutely beautiful and the price is quite a bargain!I usually prefer semi-antique, this rug is brand new but it appears as if it has age. Colors are perfect, medium thick pile, very well made. I’m very impressed with the quality.
The rug I ordered is beautiful! It arrived within 72 hours of ordering! I couldn’t believe it. Fantastic website too.
I had great experience with my purchase.The price is very reasonable and costumer service is great.With all the epidemic going on I received my rug less than a week and the wrapping was secure strong .Thank you so much Mina, Hopefully I’ll get something else in the near future 😊
This is the third rug Ive purchased with Rug Source as their quality, price and service cannot be matched. In fact, when I purchased my first Persian rug with Rug Source I first turned to an Iranian local business associate and he agreed that he couldnt match their price, and that Rug Source was providing a quality rug.
This is waaaaay to easy. The website is very accurate as to the descriptions and the pricing is extremely attractive. Of the four vintage rugs, we viewed online and in person, all were better than their photos. If you are looking for great rugs at a great price with no risk, I highly recommend Rugsource.
Great selection, friendly staff, reasonable prices. Thanks for the tour of the new facility! Ill be back to check your new arrivals.
I love this place. Very professional and knowledgeable. Huge selection of beautiful rugs.
Excellent place to select rugs, they have huge collections with great price.
Just outfitted another home with beautiful rugs from the only source MINA @ RUG SOURCE
Great selections of rugs to choose and excellent customer service.
Beautiful rugs and fantastic service!
AMAZING!!!