This location was amazing! Nick helped me get all my documents notorized and sent out even when I was not certain on what to sign myself. Thanks for all your help.
Nick was so helpful! We exhibit at a lot of trade shows and I’ve never had a store have EVERYTHING we needed and walk me through best solutions. Nick really cares.
I recently just moved back to the Charlotte area. This location was closest to me. I had to mail some very important documents. Nick Cruz was so helpful and knowledgeable on the best methods to use. I really appreciated this 5 star customer service!
Nick was extremely helpful at this location. He went above and beyond with helping with renewing my passport. He even let me borrow a shirt because my white shirt was blending in with the white background when he took my photo. Great Customer Service!
I have used the UPS Store location in the Charlotte Convention Center on College Street for the past several years and it has always been a great experience. Nick is super helpful, remembers me when i come in and always goes through the shipping options so i can match best price and delivery options. I am in the process of moving out of state and he’s been a great resource for me in getting some of my possessions moving. Everyone in uptown should check the UPS Store in the convention center out.
Excellent customer service! One of the only 2 UPS stores I could find in Charlotte that does fingerprinting. And provided shipping for me as well.
Came into town and needed to have a package sent home ASAP. Although everything didnt go exactly as expected, Nick (the manager) went out of his way to make sure I had a clear understanding of how to recover my package as quickly as possible. Great customer service, clean environment, and... well they do all the stuff UPS does 👍🏽👍🏽
Visited while scoping out the location for a creative conference and needed to print out some quick paperwork. I was helped out by Nick, he was able to answer my question while helping another customer which I thought was nice. I had the file in my email was able to use their computers to print out the paperwork and then get copies as I needed.The location has everything, notary, copy and printing, shipping services, drop off, and passport photos. I was surprised since this was inside the convention center. I had a small wait as Nick was helping the other customer, so I took some time to take a few photos of all the services and hours.Once I was helped, printing and paying didn’t take anytime at all and I was on my way. Nick was awesome and helpful. If you need some quick printing in the area, I highly recommend this location.
My husband and I visited the UPS store at the Convention Center in Charlotte, NC today. Nick helped us with our notary, copying, and mailing needs. He was professional and a pleasure to work with. Thanks Nick!
Outstanding service. Thank you so much. I was on a tight schedule!
We frequently use this fantastic UPS Store location for all the printing needs of our non-profit organization. They are able to handle large scale jobs quickly and diligently.Staff is very friendly and can explain all the options w/ benefits clearly. Fully equipped with different types of papers, sizes, colors, etc.Have also directed many members to get documents notarized without issue.So happy that this store has opened right in Uptown Charlotte. It has been very convenient for me to visit a location that is in a central location, close to where I work.
These guys print several contracts for me each month. Always exceptional service and a Notary is always there when I need it! Very convenient location, always up to date! Thanks Nick!!
Great location (inside the convention center, 50 yards in from the College Street entrance...), super-efficient service, and reasonable prices. The staff is quick, knowledgeable, customer-oriented. Definitely one of the better UPS locations Ive ever frequented -- ANYWHERE in the country. Nicely done!
I am thoroughly impressed with the outstanding service and resourcefulness of this store, as I presented a very difficult set of tasks to Chirag Patel who works here. With boundless enthusiasm and patience, he overcame one technical challenge after another to provide a rapid and superlative outcome without regard for the effort required! This is a new UPS Store with a great attitude and commitment to service.
Where to begin.... Customer service here is 11 out of 10. Walk into the store and despite being fairly busy the manager answer my questions right away without neglecting the other customers. I had a massive print job and it was taken care of promptly without any errors. My firm requires large volumes of print work and document notarization with very quick turnaround time, and this store has proven up to the task. I will continue to do business here for the foreseeable future.
The associate did a fantastic job assisting me during my sorority convention. Was able to ship several things out with ease. Kind courteous and professional. Highly recommended
Great location; central to city center. Great customer service that I have expected from all UPS Stores. The management and all team members exceed expectations by handling all packages as if it were their own. Would highly recommend
Pro tip: UPS is located inside Convention Center.Pro tip 2: only location around uptown to be open on Sunday!Prompt service, professional and quick. We were in and out in 3 mins. Very glad we found it.
Polite and professional. Around 5pm is few people in line. Notary services for five bucks requires an id.
Great service! Was helpful and got notary services as needed. Note: it’s located inside the convention center
Very convenient location at nearly the heart of downtown. Staff is friendly and informative as well. I was in and out very quickly.
Nothing like taking time off work to get a notary done, fighting thru wind and rain and taking the bus, only to arrive and find the giant sign outside that says NOTARY SERVICES forgot to mention only sometimes. no notary there at all.
Awesome staff and great ownership. Its refreshing to meet people willing to go the extra mile even when they dont have to!
Mr. Patel and his employees were extremely helpful and accommodating during the recent Bedding Show! Our booth could not have run so smoothly without their help!Thanks! CertiPur-US
Glad they finally put a UPS Store in Uptown Charlotte. Super convenient to have a location that is central to where I work. I often have to get documents notarized and they always have a Notary Public available!
Very easy to locate. Polite and exceptional service. They were quick and the store was neat and orderly.
These guys were incredibly helpful and perfectly located for anyone uptown!!
Consider yourself warned. The store charges fees to ship a package even when there is a preprinted return label associated with it. I just had to pay him additional $10
This UPS store is located inside the convention center. (FYI) If you go to this UPS location during any major conventions, there is an extra fee to ship items. The fee is based on weight, my item was less than 1lb and the fee would have been $10 + shipping cost.
Always stellar customer service experience and they are able to handle large print jobs with a quick turn around. Highly recommend this location!!
This branch is pure robbery. I have an amazon return that was prepaid already and a stockx drop off. but they wanted me to pay for the return drop off and stockx delivery drop off. I drove off and went to central branch. Don’t do business with this branch. Central branch does not charge you anything if your labels are prepaid already.
Conveniently located inside the convention center and sometimes open on Sundays. Great job giving me directions on where to park and how to find it.
One of two UPS stores in Charlotte open on sunday! Great location, right inside the convention center.
Great service and operations. Another luxury is having a house account billed monthly to take care of all my shipping and printing needs.
Friendly and quick service! Would use again
Convenient location for uptown walkers, and helpful staff.
Great service and on the first floor
Fast, friendly service.
It’s closing at 6:00pm instead of 7:00pm.
Great customer service
Nick had a genius idea of putting a Carolina blue UPS STORE sign outside of the convention center that easily let me know where I needed to go instead of having to call or ask someone. Much appreciated