user
Dollar General
221 Heathway Dr, Charlotte, NC 28213, United States
Appearance
Dollar General
Comments
Bu
Review №1

I would give this store -10 someone is gonna get HURT or try to sue this location it’s soooooo cutler. Boxes, store yellow buggies filled with mess, this big tall iron roller cart filled with boxes and mess you gotta keep going around it, the shelves are horrible, messy and always empty! if you need something you gotta look thru the boxes that haven’t been put out on shelves they’re just sitting on roller crates WHAT HAPPEN TO THIS STORE WHEH IT WAS REMODEL stuff every where and check this out something smells rotten and old DOLLAR GENERAL GOT LOTS OF MONEY TO DONATE BUT NOT TO EMPLOYEES

An
Review №2

I love the employees, I love this store ! But I have to give a big shout out to Marvin ! When I come into the store I know I’m safe, comfortable & will experience a great shopping experience ! I love the way he greets the customers & is always working but quickly responds to a need of customers / employees. I live next to a family dollar and a convenient store but for the best experience I drive a lil further to this location ! Every store needs them a Marvin ❤️ Thank you

Ha
Review №3

Theyre doing their best considering finding retail employees is difficult right now

Do
Review №4

This store is awesome. The employees are very warm spirited genuine and considerate to what goes on at this store. I cant forget about the store manager. She manages the store with her best ability. She always strives for fives. So yes i want to give thanks to all employee and give this store overall five stars.

Fr
Review №5

Rude and unprofessional employees. Tommy, especially. Asked him a simple question and he was not able to answer it. It’s such a small space; how do you work here and not know where the storage boxes are?! Dollar General, do better. Hire better.

Ma
Review №6

I never give reviews but I had to this time the dollar general in north Tryon looks so good . All the shelves are nice and full. Beverly the cashier greeted me and the manager behind her( I didn’t get her name ) but she said good morning and asked if I found everything okay . The new dollar general rocks !!! Looks clean and smells clean !!

Ch
Review №7

I havent been to a Dollar General in years. Since I moved to North Carolina... I cant stay out of Dollar General! They always stocked and the cashier is so nice, great attitude and so polite, just a real sweetheart, she always ON POINT!Thanks

Gi
Review №8

Wowwwww I been living in the area since 2016 and the dollar general has never looked this good . The new layout looks awesome and lots of more food and thing to buy !! The new employees are very nice and kuddos to the new manager for making my dollar general awesome again . Yes I said mines because that is the only dollar store I’ll go to in north tyron !!!

An
Review №9

The employees arent the problem. But the company and the customers, of this specific store, sucks.

Ch
Review №10

The place to go when u need to pick up something quick

Ca
Review №11

The store was a total disaster. Rolltainers blocking aisles and things all out of place.

As
Review №12

Went right when they opened. They were stocking so the mess was somewhat understandable. However I did see several public safety concerns. Right away I noticed an employee, whom I found to be the manager; Brii, was on her personal cell phone discussing business scheduling issues loud enough for most customers to observe. She used foul language and was not being a good role model for her subordinates. I asked one of the young employees for a box to take home and wrap a Christmas present in. While the girl and I talked about the size I needed Brii interrupted and very rudely said, we dont do that, we put them out to recycle. By that I guess she means out back to get rained on and destroyed; rather than letting me actually use the box, thus recycling. So I went to the gift wrapping section to purchase a box. I tried to call my fiancé to ask what measurements I needed. Brill, still on the phone, continues to bash me to who ever she was speaking with. She then walked over to harass me asking if I put a 10x6 box back on the shelf. She then followed me around the store to suggest I wasnt welcome. So I left. Managers should have better skills when dealing with the public. I would suggest additional training for Brii if she wants to continue her journey up the corporate ladder.

Me
Review №13

This is my go to place its in walking and the have all the things I need

Do
Review №14

I found everything I needed. The service was nice as well.

Ta
Review №15

Assistant Manager working her tail off answering questions working register doing it all.

De
Review №16

Employees were nice they helped me find everything I needed also the store was clean all around nice && friendly most definitely will be back!

To
Review №17

Always have wat I need

Ja
Review №18

A wonderful market to shop at. Even in busy times excellent customer satisfaction response to price checks and product location in the store.

Jo
Review №19

Everything you wants is there and everyone is very nice and respectful.

El
Review №20

Staff was nice. I always find something good and delightful.

Me
Review №21

Friendly staff. Would give it 5 stars, but sometimes its inconvenient when the guy is selling vegetables at the entrance (which is also the exit) and there are people parked there shopping for vegetables which makes it harder getting in and out

er
Review №22

Nice employees and they had what I wanted

P
Review №23

Workers were very helpful

Br
Review №24

It was very cluttered, And the new management team doesn’t have any basic customer service skills. Last week I saw her arguing with a customer and by the looks of their cart -they spent a good bit of money. But I don’t do a review for them. Today she was really rude to me. Long story short. I won’t be in there for a couple more months. Every year this happens with this particular store.I am in customer service myself and it really is a shame.I filled out one of their surveys and posting on here. Monday I will find out CORPRATE number and call it.

Ja
Review №25

.....better than usual and much cleaner and organized than ever before.

La
Review №26

Employees are hateful!! One girl actually rolled her eyes at me just because I asked which register was open!! Not one employee has ever been friendly. They do not value their customers at all!!!

SH
Review №27

They are on point Great Service 👃

Kr
Review №28

I like this store. Its never too busy whenever I go there. Can usually find what Im looking for

Ro
Review №29

Good place to pick up household items

JO
Review №30

ALWAYS FULLY STOCKED GREAT CUSTOMER SERVICE

Lu
Review №31

The place is clean and everything is well sorted, and it has safety dividers in the line. The cashiers are friendly though one thought I gave them the wrong amount of change but they were chill.

sa
Review №32

Helpful staff and they had isopropyl in stock

La
Review №33

Im usually in & out but you can definitely find some festive & seasonal decorations at a very good deal, if youre the type to save money but make it look expensive.

Ch
Review №34

Nice and friendly place. Staff is fun and helpful.

Be
Review №35

Awesome store cute and homey General Store just like the days of old I guess Straight Out of The Andy Griffith Show.

Je
Review №36

Great place to buy what youre looking for ; the beer in the fridge could be colder though 🤔

Br
Review №37

Its a good place to shop for items u may be looking for Great Place

Gl
Review №38

Very Helpful. . . Store is one of the Better Looking Locations. . . Good selection of needed items

Pa
Review №39

The ladies were VERY helpful as I was shopping for our holiday parry. They told me about the penny sales...wow!!

Gw
Review №40

I enjoy going here. Better quality than others. Also, more to choose from.

Le
Review №41

I love this place because I can get all of my snacks and stuff from here

Na
Review №42

The merchandise was good. The prices were good too.

Ti
Review №43

Found what I was looking for

ツC
Review №44

Very good. Found everything I needed. Nice workers very helpful.

Je
Review №45

The staff was helpful cashier very friendly and polite

Sh
Review №46

They have some great name brand stuff for the low

Te
Review №47

Always a good experience and great service.

Jo
Review №48

The store was a bit cluttered, but its hard to go wrong with the pricing. Any time that you shop there, it always feels like you ran across a really good sale. If you took the time to read this post, please take a 1/2 second and click like. Thank you.

Al
Review №49

Nothing special, just some dollar stuff. It wasnt like it was the best toilet paper buying experience Ive ever had.

Di
Review №50

This is a good place to get household items especially with the coupons they offer.

Wi
Review №51

Great little store. Great deals.

Ke
Review №52

This place has everything you need, the prices are great, the cashier is always pleasant, and the line is short.

Ch
Review №53

The new & improved layout of the store is very clean & inviting.

He
Review №54

Your sales associate mr. Ellis was blocking the aisle with a cart as he stocked shelves on the dog food aisle. I said excuse me and he said he couldnt roll his cart to move it out of my way then proceeded to be rude until I checked out. I let the (cashier) assistant manager know and she said she would let her manager know how rude he was. I know it doesnt seem like that big of a deal, but that one rude act and his attitude afterward did not make for a pleasant shopping experience.

Sa
Review №55

They sell everything I need all the time!😎

Al
Review №56

Boxes filled up a complete eisle, barely any room to shop with basket

ti
Review №57

Good place to shop

Du
Review №58

Always has stock in the Isles? Employees friendly and helpful!

Gu
Review №59

They normally have what I need in a hurry. Staff is usually nice

M
Review №60

Very quiet at 3pm

Ta
Review №61

Theyvwerehsvig 70% off winter clothes...i dont make it a habit to het my clothes thrre..but thry were very cute and good quality.

Jo
Review №62

Cashier was snappy and had a friend skip line to pick up the order held behind the desk.

Me
Review №63

Love Greg who works there he is awesome and so sweet !!!!

Li
Review №64

Holiday Deals just gotta look for them

Ro
Review №65

Neat store and patient cashier ✌️

Ca
Review №66

There are a few things that were not in stock, but the manager, David, and the staff made up for it. This is an awesome team!

Ba
Review №67

I was asked for myself backpack the moment I waked into the door. I want better returning.

Ma
Review №68

Convenient from my work to get cleaning supplies, though not always fully stocked.

ma
Review №69

This store is okay. Its normally cluttered around the door and the staff is okay. They arent rude but can be a little better as far as customer service. But overall store is okay

Yv
Review №70

The cashier was so pleasant & helpful

Ex
Review №71

Good place to go in, get what you need and get out.

Lo
Review №72

The employee didnt have on a mask.

da
Review №73

Very junky. A quick in and out works best

Bl
Review №74

Great selection for a DG. Clean and fairly organized.

Le
Review №75

Neat store not cluttered. Ok staff. Not too friendly but not rude.

Da
Review №76

Nice people. Very helpful.

Cl
Review №77

Good place to shop

Ga
Review №78

If you are male, be aware that they will ask that you leave your bag with the cashier. In other words, they practice sexual discrimination.

nh
Review №79

Its good to me

Ma
Review №80

One of the better Dollar Generals in Charlotte.

Lo
Review №81

Inexpensive items abut store is cluttered.

Ma
Review №82

Nice store good customer service

mS
Review №83

This is my local convenience store.

Jo
Review №84

Cheerful emoyees

Pa
Review №85

Not over crowded

Jo
Review №86

I didnt like my experience there

TH
Review №87

Sales person didnt know what was this weeks ad, no ad available in store. Limited stock on products with a variety of selections elsewhere.

Bo
Review №88

Mr. Ellis at N. Tryon Dallar General, While stocking shelves had a cart set cross ways blocking the aisle. Asking to be excused he became very rude and refused to move the cart.

St
Review №89

Very disorganized and like amaze going in the store.

Ch
Review №90

Great Lil place

Da
Review №91

Staff is friendly and the store is very organized and clean

Ph
Review №92

So so store, bad selections at times, very cluttered feeling

wa
Review №93

It was excellent

He
Review №94

Great and safe

Ma
Review №95

Good prices

Ke
Review №96

Just about anything you could need in normal daily living.

Ha
Review №97

Its awesome

Ro
Review №98

Great place to shop!

As
Review №99

Small but that cuts overhead oassing ggreater savings to customers.

Ni
Review №100

The customer service is horrible theyre rude they should close the store down or train their employees have customer service skills

Information
90 Photos
100 Comments
4 Rating
  • Address:221 Heathway Dr, Charlotte, NC 28213, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 980-216-4360
Categories
  • Beauty supply store
  • Dollar store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations