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Queen City Auto Repair
7415 Old Statesville Rd # A, Charlotte, NC 28269, United States
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Queen City Auto Repair
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Ta
Review №1

Queen City Auto is awesome. I have used there services twice and I was pleased each time. The second time I had multiple things wrong with my car. When I tell you they got me back up and running again, and it didnt take too long. They are professional and very reasonable. The work is quality. They explain what was done to make you knowledgeable and aware. They even did extra work to my car that wasnt in the plan. Now thats going over and beyond. Go check them out. Ms. Gloria aint no joke! Shes a straight up no nonsense person. I will be a repeat customer and will refer as well. Thank you again Ms. Gloria. Im all smiles now.

Ri
Review №2

The owners are direct and accurate with their information. Mechanics are actual mechanics that put in good work and highly specialized. Nothing hidden or no surprises. Fair and reasonable prices.Highly recommended

Jo
Review №3

Ms Gloria take care of my lexus..give a fair price...

An
Review №4

Queen City Auto Repair is awesome! Outstanding customer service & love the personal attention they pay to you & your vehicle! Their team works together to find the safest & most affordable way to get you on the road again! Highly recommend getting your auto serviced here! Special Thanks to Gloria, Barry & Crew❤🚘❤

Be
Review №5

I always take my car to queen city because they do excellent work I want let anyone else up my hood and they are wonderful people I rates this place a hundred

Ch
Review №6

Always great having work done with Mom and Barry. Professional work without breaking the bank.

Le
Review №7

Give great Service to all their Customers.

Vi
Review №8

The best shop on the planet, with great mechanics and prices.

Ti
Review №9

Great reliable automotive service.

ma
Review №10

My day started off a little rocky but immediately got better once I came here. Quick service and Godly people. A blessing in disguise !!! Definitely coming back for all my auto concerns. :)

St
Review №11

An honest repair shop and very reasonably priced. And I love the fact it that the place is run by a woman! She truly is a Queen and a gem to the neighborhood. Thanks Queen!

St
Review №12

First ya gotta meet Gloria the women in charge. As other reviewers have commented she is extremely friendly and honest. She calls around to get the best prices on parts wether used or new and helps you choose which part best works for the job and even which brand. I am not mechanically inclined.She has the best price too...I called around to many different auto shops. I like to research and after my first visit knew I found my go to mechanic in Charlotte as I am new to town. I have been back once more already and have zero misgivings. Highly recommend.

To
Review №13

Great fast service ! First time, will be back ! The waiting area is so cozy 🙂

ca
Review №14

Great service I was in and out

k
Review №15

I highly recommend Queens City auto repair on Old Stateville Road..they are honest, expert master mechanics. I have an Mercedes Benz that is out of warranty and I use them for all my repairs and I never have to worry about being over charged or unnecessary repairs.

Fe
Review №16

Wonderful ppl from staff to the owner who is very efficient, friendly and down to business. Had the brakes and rotors change on my rear tires of my Lexus IS250 and was done in amazing time for very cost effective price. Will always come back.

Ju
Review №17

Barry and his Crew will get it Done RIGHT THE FIRST TIME. FAIR PRICING AND FAST SERVICE.

Jo
Review №18

Loved the owner! She was open and honest and showed me the prices of the parts and we picked them out together. She didn’t try to sell me stuff I didn’t need and told me I could wait on things I didn’t need right away. This made me trust her. And that is everything to me when dealing with a shop. And did I mention she was a woman! First time ever for me!

Sh
Review №19

Fix my 2009 Buick Lucerne did a great job I m satisfied with the work. Very nice and professional. Told them I Will be back to get more work done. 👍🏽

Ma
Review №20

Best Auto Repair to take your car to, I didnt wait for hours for my Mazda to be fixed, I will be taking all of my vehicles from now on. Thank God for Queen City Auto.

Wa
Review №21

This is the best place to take your vehicle for excellent and professional service.They service all makes and models.Toyota and Lexus IS their speciality.All of their Technicians are honest and extremely knowledgeable.The biggest thing I like about them is that they are very affordable!.

Ch
Review №22

Queen City is the Best place to take your car or truck for repairs!! These guys are Simply Amazing and the atmosphere there is always Welcoming!!

Jo
Review №23

Family atmosphere and knowledgable folks working there!

Ke
Review №24

Excellent service.

Em
Review №25

I had an issue with a valve that needed to be replaced in my car. After ascertaining the need for a new part, Gloria drive out to pick it up herself. Their prices are very reasonable and the people that work here are friendly. The only issue I had was that I was there for a few hours, mostly waiting on the part. I enjoyed my experience and will likely return.

MS
Review №26

This place is the bomb 💣.Fast, professional, reasonable price, family owned and operated. I wish there were more stars to give them. Rated 10 on my scale. I got my car fixed a week ago. One shop said I needed a starter. I go buy it take it to Q.C. Auto Repair... It was Not even what I needed. it was the ignition switch. Barry fixed in less than 30 mins. Now my truck run like a brand new sewing machine 💪. Im still overwhelmed with joy. 🏆®

Re
Review №27

I was traveling for work and had to leave my car in Charlotte. I didn’t know who I could contact to fix my car. It was a blessing to find Queen City Auto Repair. Mrs. Gloria was very professional, friendly, honest, and her team fixed my car in no time. I would recommend them to anyone who needs repairs for their car.

De
Review №28

The people are very nice. Very easy and pleasant to talk to. They also do good work.

an
Review №29

Good place of business

Do
Review №30

Quick Inspection -Great customer service

ch
Review №31

Very professional, reliable and affordable service! My forever auto repair and maintenance mechanics!!

KA
Review №32

Professional, friendly, service is always great!

Ph
Review №33

They handle my issue very well great service I would highly recommend them

He
Review №34

This shop is amazing !!!! Everyone was friendly and it was affordable . They did not take a long time to service both of my cars. May God Bless this business

De
Review №35

They provide quality work and excellent customer service.

Sa
Review №36

I do not live in Charlotte, while visiting my car broke down. I didnt know anyone in town so I used Google to locate a shop. Took a risk (with my baby) I was greeted professionally, the mechanic explained (very detailed) what was wrong with my car. The price was reasonable. I didnt have to wait very long and I havent had any issues with my car since. The shop was clean and Ms. Gloria made me feel comfortable and worry free.

De
Review №37

Makes you feel like family.

Sa
Review №38

Ms. Gloria was amazing! Gave a good deal, no gimmicks and run around. I think I found my mechanic in Charlotte.

Ja
Review №39

Best spot in town, quick and friendly staff

Oz
Review №40

Best prices in town. Friendly staff. Superior service. Hard to find trustworthy people to work on your car and I trust them without a doubt.

Wa
Review №41

Every time i go there i come out on top...love the service. 💘

Ma
Review №42

Excellent service. They are good honest folks.

Er
Review №43

Can’t thank them enough! Our car broke down several times during a vacation and they a) squeezed us in at the last minute and b) were the only ones able to solve our problem! (Car has already been to 2 other mechanics). They saved us and were so friendly and honest. Didn’t try to scam us at all. GO HERE!

Pa
Review №44

Awesome ppl. Great work. My new go tos!

Sh
Review №45

I have had my serviced by Queen City for oil change and other services. Always great service and great atmosphere. 👍🏽 ❤️

Ki
Review №46

I love my service that I received.... Mrs.Gloria works the front desk.. she is a beautiful woman.... Plus she was my blessing on that day I will never forget her... I will always bring my car back here

Ja
Review №47

Wonderful place to get your car repaired. Friendly and knowledgeable people will take care of you. And they wont take forever. I LOVE QUEEN CITY!

Ci
Review №48

I love this place. Very experienced mechanics. The owner and staff are very friendly and I wouldnt get my car fixed by another mechanic and I recommend this auto repair shop to anybody and know and dont know.

La
Review №49

Great customer service and fair prices.

De
Review №50

Always prompt and friendly service, very knowledgeable about my auto concerns

Je
Review №51

Very good job on my car

Da
Review №52

Great family owned business. Friendly, knowledgeable, and they do good work at good prices...

To
Review №53

100 0/0 of great service

An
Review №54

This is a great auto repair shop very friendly staff and always honest with what’s going on with your car....I would highly recommend them!!!!

se
Review №55

Awesome people and great work ethic. Always kind and forthcoming. I only allow Queen City to maintain my vehicle and I make sure that mother goes here as well.

GI
Review №56

Queen City Automotive is friendly and professional. They have an excellent turnaround time and very experienced mechanics. I was very satisfied with the quality of service I received.

Ca
Review №57

Friendly People. Gloria is very Kind and gives a good effort to explain repairs and concerns.Gave only two stars as Queen City had my car for a week. Dropped it off due to my car cranking but, not continuing to run. My car had to actually be towed. I paid a large amount of money, over 1K to get my car repaired. The Engine light was on in my vehicle prior to leaving it. Although the car does crank and continues to run, the engine light is still on. I have been told that another part, costing $400 or more is now needed to remove the engine light. I am not sure why the Dianostic, that I was told was done before the Service on the vehicle (Volvo) did not show this needed part in the beginning. I was told that the cost would include the air filter. I was, then told the air filter was not placed in the car. They did tell me that an Oil Change was given to me at no charge. That is Appreciated.However, with paying over $1200 for a Fuel Pump Control Modulator, Fuel Sensor, Oring, and Harness expected no engine light.Volvo parts are expensive but, I cant say for sure I should be satisfied with this service. With this amount of money, I was truly hoping the Engine Light issue would have been diagnosed properly, repaired and the light gone.I was told by another Auto Service Business stated their diagnostic showed all was needed was an Fuel Pump kit and fuel sensor costing nearly $600 less. Maybe I should have gone to them. I will will surely take better care of my car to prevent Possibly being taken advantaged of by any Mechanic.

Ap
Review №58

Great Experience!!! Check Engine light repairs inspection they get you in and out!! Will recommend to everyone!

De
Review №59

Great quality work. Great management and staff. Quick service and repair turnaround times.

ke
Review №60

They are so nice and will do everything to help. I will never take my car anywhere else! Thank you Queen City!

Ar
Review №61

Wow! Thanks Queen City Auto for replacing my Catalyst Converter....your price and quick services was GREAT. Keep up the good work.

Lo
Review №62

This is a great place to get your vehicle fixed.

Br
Review №63

Great place took my car in fixed and returned in timely fashion loving people who really care about your car

Je
Review №64

GREAT SERVICE, REASONABLE RATES!!!THEY ARE ALWAYS PROFESSIONAL AND COURTEOUS !!!

Ca
Review №65

My experience is always great threw all the years.Very Perfessional,Reasonable rates, & Excelant Service

Th
Review №66

Very knowledgeable and great service

Lu
Review №67

Paid the price I was quoted and was able to get in and out, great work will continue to use them for my repairs

Eb
Review №68

Love this place. Best mechanic ever!

Ea
Review №69

Impressive on every level

Ho
Review №70

The staff is courteous, fair and up front about the charges

Je
Review №71

Best. Thank you very much

AY
Review №72

Great place...

J
Review №73

Best repair shop Ive found!!

Ti
Review №74

Hated it the mother will qoute you one price for get and give you a higher price

J
Review №75

Service is outstanding!!!

Ad
Review №76

Great environment and so helpful

Br
Review №77

Good people excellent work

DE
Review №78

Best shop in the city

Lo
Review №79

Great work beautiful people

Le
Review №80

Not good enough for me.

kr
Review №81

Good People!

Di
Review №82

Great friendly service.

Er
Review №83

Goodwork

Sh
Review №84

Ecellent service

Gl
Review №85

The best in the Queen City...

Jo
Review №86

My personal CAR doctor

Na
Review №87

💜😎

Information
7 Photos
87 Comments
4.7 Rating
  • Address:7415 Old Statesville Rd # A, Charlotte, NC 28269, United States
  • Site:https://queen-city-auto-repair.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 704-910-1294
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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