I should have followed my gut instinct and have taken my car at Holts instead of Alpha Transmission! I was swayed by the reviews. But beware this place is only interested in taking your hard earned money after that they will leave you with the same issues on your car and never look back. They gave me a bogus warranty on transmission rebuild. I took the car back twice and all Scott could say is I needed a tune up and it will fix the issue. I took it to Precision Tune and they said I didnt need a tune up and it will not fix the transmission issues. I called Scott and he said theres nothing more he could do with my car. My car was diagnosed by Holts Transmission and they confirmed that the transmission issue has not been taking care of and now I have to pay for another transmission work. My attorney advised me to dispute the charges or go to small claims court! Save yourselves the headaches and dont take your car there........
Excellent experience. Friendly, fast and a fair price. Good reviews are deserved.
On Wednesday, my cars shifter was stuck in park but the car was acting like it was in neutral. My dad called up Alpha Transmission a few minutes after they closed and Scott answered the phone. He told us that it sounded like the shifter cable was broken. He said that it could be towed in the next morning at 8am (Thursday). My car was towed and the shifter cable replaced. It ready on Friday afternoon, which was a really great turnaround time especially considering I do need my car to get to and from work. When I picked it up, he told me that the shifter cable can be damaged from drinks spilling down from the center console, which made sense to me and was a great thing to know for the future. I really appreciate the fast turnaround and great service. Thanks
Excellent service. Finished the work quickly and cost exactly what I was quoted. Ill be back
Straight forward fair price. Ive had my transmission rebuilt and other minor repairs done.
Very pleasant experience! Will always ask for Scott! Everything was handled just right! No disappointments!! Will be a returning customer for sure!
Took my car to Scott for a second opinion and I am so glad I did! The previous mechanic I took my car to lied about what the issue was. Scott was honest and very professional. Got my car back within a few hours and it is running really well!
Very busy spot has lots of business.. Scott is very honest and professional he goes above and beyond. I traveled from jersey and theClutch and fly wheel went on my car... due to the specific car i had parts were unfortunately expensive. Scott was very fair with the labor prices and me being able to source my own parts. He was very flexible allowing my car to be at the shop while i order the parts and he had the work done in 2 days which was great after not having the car for a week. Thank you scott and alpha team!
Alpha transmission delivers exceptional service at a very honest price. We had a full transmission rebuild that was very seamless and very straightforward. Scott personally was very nice and explained the repair to us so that we understood everything about the service we were getting. Their reviews and quality of work speak for themselves!
People were very helpful!
Alpha Transmission has a new client for the life of the business. Scott, was very upfront and informative. First time I have ever left an auto repair shop with out being told a laundry list of things wrong with my car and empty pockets. Going on a long trip and needed some advice on the condition of my transmission. Scott checked everything out and recommended nothing needs to be done to get the maximum life out of my transmission. It takes real knowledge and honesty to do something like that. Great business highly recommend!
Honest. Great service.
Very pleased with transmission rebuild. When picking up my truck, Sean overheard me telling Scott about an engine issue Id been having. Id thrown several hundred dollars at it to no avail. Sean suggested it was likely a simple wiring issue with the plug to the MAP sensor. He was right! $20 fix. Above and beyond!
My daughter and I started having problems with her car on the road. We called every ford dealer in Charleston for service and all of them were two weeks behind. I got Alpha Trans number from Firestone. We drove back and Scott came out of the shop, right then drove my daughters car and knew exactly what it was. I thought the trans was out but it was a tire sensor was out! He ordered it right then and the car was ready within the hour! I was very impressed and I will be referring him for sure!!
Wow what an amazing experience, friendly honest, helpful, reasonable priced, and quality work. Great brunch of dudes.
Amazingly kind and helped us out in a major pinch. Even dropped us off for breakfast while we waited! I would HIGHLY RECOMMEND. They had fair prices too!
Alpha transmission was awesome!!!I contacted Scott an asked about my break light head told me to come in and took care of me.. This was a very Great customer experience!!i recommend anyone!!!!
I just picked up my Hummer H3 from Alpha. They rebuilt my transmission in a timely manner. I highly recommend this shop! These guys are not out to rip your head off on repair cost. They gave me a fair deal (about $200 less than competitors, and about $1800 less than a dealer!) Thanks again Alpha.PSI choose Alpha based on the reviews, and I am happy to add this positive experience.
We have been taking our vehicles to Alpha Transmission for years now. Scott is extremely knowledgeable, friendly, and willing to explain the repairs needed. They get the job done right, and fast. I greatly appreciate their honesty and integrity, and will continue to bring my cars here, as well as recommend them to anyone that will listen!
So impressed with the prompt service. I was really in a bind, and traveled an hour and a half to get my clutch replaced. Scott took awesome care of us, and I would definitely recommend to anyone in need of repairs. Trustworthy, and reasonably priced.
Scott is the Man! Hes very knowledgeable about cars definitely one of the best mechanics in the Charleston area. I will use Alpha Transmission for all of my Mechanical needs. Very please on the turnaround time, Thanks Scott!!!!
It took a lil longer then he said but my car was in bad shape, over all very happy w my service there. Scott went above n beyond to help me out. I highly recommend this shop to all. Thanks again guys
Loved these guys! Great experience! Theyre always very friendly. Ive taken my car here several times. They are honest, fair and reliable. Highly recommend!
Mr. Scott was so reliable for the service.We really enjoyed his honest service.I definitely recommend this place .
Called to ask a question and this dude just blew me off. Rude as hell!
I was down in Charlesto/folly Beach gigging when my transmissions throwout bearing decided to die. I contacted Scott and Alpha Transmission after reading these reviews and asking some local guys about shops in town. I heard nothing but great things about this business and the owner.I contacted him via email and he replied quickly. I mentioned that I needed to get back home to western NC Monday if possible. This was late on a Friday afternoon. I had my insurance company tow the car to his shop saturday and I got a rental.He installed a new clutch kit Thats following Monday and had me ready to head out of town by 4 pm that day. I really appreciate him knowing I was in a bind and from out of town. His price was competitive for the quick repair and quality job. I highly, highly recommend Scott and his Shop to anyone in that part of SC!As a side note, the clutch shifts better than it did when it was new, 150,000 miles ago.
I highly recommend Alpha Transmission. They were the only transmission shop I went to (after visiting 3 others) that actually test drove my car, and they test drove it with me! Their prices were reasonable and after my husband and I discussed it, we chose to have our repair at this facility. We were happy with the staff, the prices, and the warranty. Thank you so much again for taking care of my vehicle and I will definitely be back in the future for any other repairs that are needed.
Since I moved to Charleston, less than 2 months ago, I wanted to buy a used car. Mr. Moody helped me in the process, by making an inspection of one car I was interested in, and by fixing small things in the car I ended up buying. Mr Moody is skillful, receptive and trustworthy. I have recommended him several times already, and his service is always appreciated, not to say usually 50% cheaper that the other mechanics. In other words, I highly recommend this place !!
Came to town to visit family and had major car issues. I was so lucky to find Alpha Transmission! They were so helpful and made me feel comfortable getting my car fixed while out of town. Definitely highly recommend!
If youre looking for an experienced honest shop. This is the place to go. Ive known Scott at Alpha Transmission for about 10 years. He has always taken care of my vehicles for various repairs. I can count on his honesty and knowledge to know my car will be fixed right the first time at a reasonable price. Ive never had to take my cars back for rework. Hes an amazing technician. So again if you are looking for a mechanic that knows what hes doing and someone you can count on please go to Alpha Transmission.
Great customer service & fast & efficient work
I have been going here for years and the service is always exceptional. Friendly, knowledgeable and reliable staff and I will continue to give them my business....thanks guys!
Needed my transmission rebuilt and I knew this was the best place to go. They worked with me in terms of paying off the bill AND my car was ready in 2 days... Best place around and scott is the man!!
Highly recommend these guys! Over all best experience I have ever had with a vehicle maintenance shop.
These guys are great. Ask for Scott! He took my Jeep Liberty for a test drive with myself in the car and was very informative and detailed in exactly what he thought was going on with my transmission. They will be #1 on my call list from now on!
Mr. Moody was extremely helpful when I called and took the time to answer all of my questions. I was able to bring in my car the same day, which was a big help. I have decided to go to this garage from now on, great price & very convenient. Thank you!
We will be taking all of our vehicles here from now on and for all things. Very Humble and honest service. Quick, but thorough work, and probably the best warranty out of anyone. I am so very glad I went here. Highly reccommended. Ask for Justin. He is the guy to talk to and pretty funny. It honestly feels like youre talking to good friends when I have called with questions. I am actually going to have work done on another car there next week. Good Job guys. Thanks!
Alpha Transmission staff were friendly and gave me three options to choose from. The transmission on my Wrangler (68K miles) went out and they were almost $3K cheaper then the dealership. They were not able to rebuild due to the damage on the original trans. They ordered the replacement on Monday, received it Friday Morning and I was driving it home that afternoon. They stuck to their quote and discounted the price to ensure it didn’t go over the quoted price. I would definitely recommend!
This is the best mechanic in Charleston. They arent trying to rip you off, they are honest and trustworthy. Turn around time is great and they warranty their work.
Friendly, professional, and efficient!
Courteous and TrustworthyWhen it comes to any kind of auto repair its hard to find someone trustworthy and affordable. Alpha Transmission is both. After calling and shopping around, they gave me a quote that was $1000 cheaper than a competitor and they stand by their work. I took my 2007 Tahoe to Alpha to get the transmission rebuilt with a 2 year warranty. The owner Sean is awesome and humble. They even covered the towing cost to get our vehicle there.HIGHLY RECOMMEND
Friendly, knowledgeable & honest. As a woman, its hard to feel comfortable having your car repaired, but Sean takes good care of everyone. And fixes things right the first time.
Awesome prices great customer service and speedy repair.
We had a wonderful experience with the guys at Alpha Transmission. After a truly terrible string of events ending in towing our 2001 Jeep Cherokee from Daytona to Charleston in the snow, Scott helped us unload our car from the hitch and started to work almost immediately.The pricing was fair and honest. They were not looking for things to fix that were not broken - and even gave us a suggestion on where to get a cheap part so we could fix something ourselves.We had to get our transmission rebuilt (not surprising as the previous owners had not taken great care) and it was done quickly and came with an excellent warranty.Being new to the area we are so relieved to find a mechanic we can trust. We would definitely recommend Alpha Transmission to anyone needing repair in the Charleston area.
Only place I go to have work done on my car. From oil changes to major automotive work. Sean is the best along with his crew.
Hands down best experience with Car Care ever. They gave me great advice on my options and what my problems were. The guys went above and beyond and out of their way to help me. And they do a lot of free diagnostic work! If I had a choice Alpha transmission will always be my my pick!
Would recommend.
I have a Cadillac CTS. I called Baker Cadillac and they told me could take up to TWO WEEKS to get my transmission fixed and couldnt see me for another week?? I googled and found this online. From reading the reviews online, I decided to try this place. Not only could I bring it in next day but, they were able to fix it SAME DAY. Ron also called Cadillac to see what labor would cost with them and was able to save me 180.00 on labor. I will definitely use this place again!!
I took my car in to get a clutch replacement, and came back after about 2 months because there was a grinding sound every time I engaged the gear. They replaced the clutch on warranty for free, but one week later I took it to the dealership because of a burning smell, where they found out that the rear axle wasnt reinstalled correctly, and it was causing transmission fluid to leak. In all, they seem honest and like they do a decent job, but saving a few hundred dollars isnt worth the hassle.
I drive for uber so something is always happening to my car. Alpha transmission is that sort of place you want to keep a secret because they are quick and always know what the problem is. They never have to guess. Which I was getting sick of hearing at other places. Also You CAN NOT beat the prices they give you. Trust me my wife calls around. Now when they tell us how much she never checks anymore haha. If you want REAL mechanics come here. They have done everything to my car from transmission to oil changes. These guys are the real deal and have amazing customer service. I dont know what our family would of done without these guys! So thank you!
These guys are awesome. My 81 CJ7 had multiple leaks from the rear main seal, valve cover, and gaskets, oil filter, transfer case, etc. They went over the entire drivetrain and sealed it back up. The price of the service was very reasonable and they even offered to replace my valve covers at no cost if I brought in the new ones. It was awesome service and they didnt keep me in the dark on updates and what needed to be done. I will always be going to these guys.
Scott and his team are so great, they are all or nothing at Alpha, the do the largest job and simple things as just headlight repairs, if you’re not getting your car repaired there you’re in the wrong placeAnntawn
Never there
Sean moody is SO helpful and full of knowledge! Great educator to his clients-so we who ARENT automotive geniuses- can understand our service needs!
After driving down to Charleston to visit my sister I had some unexpected issues with my truck. Since Im not from around here finding a good trustworthy mechanic was something I was concerned about. I called around to about 5 different shops and checked in on reviews and pricing. Mr. Moody the owner of the shop gave me the best price right up front compared to all the other places and also made it work to fit me in immediately so that I wasnt stranded in Charleston any longer then a few hours. Very friendly, accommodating and knowledgeable which are all qualities that i was looking for. He did the repairs in a timely matter with brand new OEM parts, and best of all he stands behind his work. I would highly recommend them for any transmissions issues you may be having. Good guys they will take care of you.
An employee of this business ripped off a friend of mine. She took her truck in their for repairs and was given a high estimate so ended up selling the truck to him. He turned back the odometer And try to sellit for 4 times the amount. Once he was caught the owner of this company try to cover it up for him theyre all crooks steer clear!
Longtime customer great service and always a cheesy greeting from a guy named Scott when I call.
Awesome service. Got my car fixed for reasonable price. Tired of getting ripped off by the big local dealerships.
About a month ago the transmission in my 1996 Dodge Dakota truck decided not to work so I looked around online to nearby transmission shops and Alpha had some promising reviews so I figured Id try the one others liked since I know nothing about transmission work. The man in the office named Justin was very helpful as far as calling someone to tow my truck from my house to the shop. The tow man came right away, and shortly after Justin called me to tell me about their free diagnosis and was very honest with what had to be done in order for my truck to be running right again. At the time I was not able to pay for the entire work that needed to be done but he was nice enough to hold my truck at the shop for almost THREE WEEKS with no storage fee until I could pay in full. Plus they didnt charge me for towing because I was in a financial bind. So nice!! Now my truck is running perfect and I am so so happy and I truly believe this shop is honest, trustworthy, and pretty damn good at what they do. Thanks Justin and all the mechanics at Alpha! You rock.
Mr Scott is the man!Swing by if you need work done!!
Took my car in to see why the engine light was on. He didnt try to sell me anything and explained everything to me. Turns out it was nothing. I will bring my car here forever!
Intuitive, knowledgeable, and efficient. If you want someone with both amazing skills and honest business values, this is the place.
Sean is an absolute gem! Not only is he knowledgeable and professional but very personable and a pleasure working with. Thanks for fixing my car in a time of need!
OMG, I had some serious issues with my car 2weeks ago...and after going place to place and spend hundreds of dollars that i wasnt expecting to spend all over Charleston. I find out all they spent doing was jerking me around and fixing parts that didnt even need to be touched. Finally, I spoke to a friend who works in the car business about my car issues and referred me to someone he personally had gone to for his car issues. Long story short, this place was AWESOME they LISTEN to me and my issues, check out my car and diagnose the issue gave me a AWESOME deal on price and told me before hand, unlike, some places and didnt beat around the bush in getting it done either. This guy was really Honest he wasnt out to rip me off and wasnt there to waste his nor my time. I will never go anywhere else.
Fast, knowledgable and reasonable. Sean Moody and Ron Coley are a team that you can depend on for quality automotive service.
These guys are fast and friendly. I support small business, especially when the small business is setting the bar.
Friendly people. Had my transmission serviced and they were cheaper than almost anyone else for a flush and new transmission fluid.
Awful place. Sent my car in to get a leaking seal fixed and they had it for 2 weeks. When i got it back my range sensor was disconnected and the leak was still there. DO NOT TAKE YOUR CAR HERE.
Great staff, knowledgeable, friendly and honest!
Great service and knowledge .
Got the job done quickly and was very professional. Couldnt have asked for much more.
Great guys