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Hay Tire Pros
444 Savannah Hwy, Charleston, SC 29407, United States
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Hay Tire Pros
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Re
Review №1

I have always received exemplary service from the Hay Tires on Savannah Highway. Most recently, I went in with an issue that was difficult to diagnose. Before completing the repairs, they encouraged me to first check with the manufacturer to see if it would instead be covered under the warranty. Its not often that a shop will turn down money. When things continued to go wrong, they insisted upon making a a frustrating situation right. They will consistently have my business from here on out.

Ro
Review №2

Great service. Fast work and ready for pick up when expected. I do all my non-OEM maintenance with Hay Tire and highly recommend them. Hay Now!

Ra
Review №3

I give them 2 stars because they were quick to see me. However, they were not helpful when my daughter was driving our car to get the new tire, they didnt help her put it on. They also were rude and said we arent NASCAR. I received very friendly treatment and my daughter received the opposite.

Ba
Review №4

The Hay Tire personnel made me feel comfortable with my decision to bring my car to their facility. The people were courteous and made me feel as ease. I waited for my tire to be fixed (2 nails). I was impressed with the short period of time it took to fix my tire I will definitely return to Hay tire. They are definitely dedicated to their company.

Je
Review №5

I came in town for a short visit for a conference and had a blown out tire not just a flat so I needed it repaired ASAP .I was able to drop off my rim and come back and pick it up to have it put on. The staff was over overwhelmed with orders and cars but understood my urgency and graciously helped me get my car back on the road in a hasty matter. All other local shops told me I would have to leave my vehicle for days . They were able to take the time to help me select the right tire and assess my needs. I was blown away with the service I left a gracious tip that was not expected but very much deserved .

Ma
Review №6

While getting my car from the hotel Valet, my car’s tire went flat from a screw I had picked up. I was able to fill the tire with air and drive to Hay Tire Pros. I went there because of the wonderful reviews online, they were close by, and because they carry the tires I prefer in case my tire was not repairable. Even though Hay’s is extremely busy, they squeezed me in and I was soon driving away on a repaired tire: the price was also pretty reasonable. The entire Hays staff was professional and courteous. I highly recommend Hays Tire Pros!

Cu
Review №7

They were able to balance a set of 35s same day and relatively quickly. Ive put 700 miles on the set already and they ride great. Customer service was awesome. Ill definitely return.

Cy
Review №8

I walked into Hay Tire wanting a oil change for my car. I was pleasantly surprised the gentleman was very nice and I didnt have to wait as long, as I thought I would. It was a pleasant experience going to Hay Tire. I will definitely return.

Al
Review №9

Hay Tire did a fantastic emergency tire repair for me as I picked up a nail on a trip back to Florida. The staff was really helpful and professional, and got me back on the road. I really appreciated their outstanding service.

Li
Review №10

Recommend these guys for everyone. They are so friendly! Go in there dealing with a stressful situation, like an unwanted nail in your tire, and know that they will take care of you! I have also had to buy tires from them and they are honest and get the job done. Thank you, Greg (both of them)!

Bi
Review №11

For years, I have used Hay Tire for my tire and automobile needs. I’m always looking for local businesses rather than national enterprises and most importantly, those I can trust. And Hay Tire certainly meets the criteria.Recently I needed to replace the tires on my foreign manufactured sports car. Working with the helpful workers behind the desk, they were able to locate the tires in Illinois and let me know that they would place my order and notify me when they arrived and set up an appointment for the installation. As promised, I was called a week later, we set up and appointment for the following day and everything ran smoothly as promised. Another very satisfied customer and tire replacement. The staff are so friendly and seem to go out of their way and appreciative of my business.

J
Review №12

Great prices, very friendly staff and quick service! They take care of all of our tire and alignment needs. Dont bother shopping around, just stop at Hay!

Le
Review №13

As always, I received very prompt and courteous service. I could not ask for more.

Gw
Review №14

Fast, friendly, and informative service! Phil was awesome and very friendly! Great price too

Ju
Review №15

These guys are good at what they do. Unfortunately my timing wasn’t great, I had an object in my tire, I came in before it was even close to being flat. My wait time is the ONLY negative thing I have to talk about. Waited about 2 hours for a tire repair. They did let me know the moment I walked In that the wait was going to be a while.

Ro
Review №16

As far as I know they did an awesome job. I looked at some of the things they repaired and it seems like the old part that was still on it but Im kinda dumb when it comes to auto repairs I only assume it was done correctly. it seemed to fix the problem. I cant judge if the price was fair being that the only comparison I have is THE DEALER. I wish I could give a better review. To the best of my knowledge the work and price was good. the customer service was great. 5 stars, I guess!

Ch
Review №17

Jeff and the guys at Hay Tire have been great. I am very particular about my truck and who I use for servicing. They have been honest about things needed and not needed, they have gotten me in and out of the shop promptly, and the prices have been as good or better than other places, so when you add in the great service they have earned my business for sure!

Me
Review №18

I purchased the tires there and bought the protection plan. After picking up a nail, there is no charge for repairs. Great plan!!

Ke
Review №19

Outstanding service, price and professionalism. I picked tires online before they opened and at 7:30 they had already ordered them and were installed a few hours later. Great experience!

Gr
Review №20

I made an appointment with Hay Tire just for a routine oil change. We had a miscommunication about the time I needed it done that day, and it hadn’t been changed when I got there to pick it up a few hours later. I rescheduled for the next day and they changed my oil free of charge. Really awesome customer service and I definitely won’t change what place I go to.

Bi
Review №21

Very honest and straight forward business. Don’t try to oversell you. Good work at a good price and on time

JS
Review №22

I took my car to Hay so they could evaluate a tire that had picked up a nail. They determined that it could be repaired, saving me the cost of replacement. All work was done well, and always with courtesy! I will recommend Hay to family and friends. Thank you!

Dr
Review №23

My situation was a tire emergency!!! I had a blowout nearby and needed to replace the blown out tire and upon closer inspection at Hay Tire the salesman pointed out a large bubble in my left back tire as well that was a safety issue. I received prompt, efficient, and professional service. I bought a very nice set of new tires and got an alignment at a very reasonable price and in a very timely manner. The salesman was very friendly and professional. I will be a returning customer. Thank you Hay Tire.

Je
Review №24

Hay Tire is great. They do all my tires as well as oil changes / basic services on older vehicles. They’re super honest, never feels like they are trying to push anything on you, and the pricing is always competitive. They even go the extra mile with a driver who can take you where you need to go instead of waiting (when available). One time I was downtown Charleston and needed a ride to pick up my truck after getting new BFG tires. MR. HAY himself happened to be in the area and picked me up! To me that was the cherry on top of a cool and honest family run business with lots of history. ..true Southern Hospitality.

Ka
Review №25

Hay Tire fit me into a very busy schedule given a long trip planned in an old car. It was ready and pronounced fit for travel, oil changed, tires rotated with update stickers for both. The car was ready on time at a very reasonable price. I appreciated their efforts at squeezing me in and looking the car over so thoroughly.

Le
Review №26

This was a tire emergency and I was thoroughly impressed by my experience at Hay Tire. Friendly, competent and they finished the job quickly. I will definitely use them next time and can recommend them strongly to anyone who needs a new tire or two. Shout out to Scott.

Du
Review №27

Twice, I have taken my vehicle in for service. Twice, they have only sold me the services that I need, even though I went in expecting to pay more in both instances. I feel like they are completely honest with me and the quality of work has been wonderful.

Me
Review №28

Very friendly! I made an appointment to get all 4 new tires and alignment. It was a little expensive, but the tires are Michelin 75,000+ miles witha life of the tire warranty! They were on time and took them about 2 hours. Then I got a nail in one, showed up with no appointment, and they got me in and out in less than an hour! I would highly recommend!

Sh
Review №29

Was on vacation with my daughters and got a nail in the tire of my truck. Arrived before 8am as we had a 3 hr drive ahead of us. I was told 90 min and my car was done in close to 30. Very nice group of gentleman working their.

ke
Review №30

Prompt service even though the lot was full of customers. Had me finished in 2 hours and back on the road. Very professional.

Ch
Review №31

The Pros at Hay Tire are customer focused. They help promptly, have the right tires, have your safety always in mind and finished my job as promissed and on time.I changed last year to Hay from another provider and only had super positive experiences.

Ru
Review №32

Great service minded people work here.I rolled in and out without an appointment and they took good care of me.Highly recommend these folks!Rudy

Fa
Review №33

Was very impressed with this business. I had called because I unfortunately found a screw in my tire and the gentleman was kind and said bring it in. He also said it would be about an hour for the service (which I appreciated knowing since I had to get to work).Upon arrival I was greeted and checked in right away. The gentleman who checked me in was wonderful and friendly. I was there a little over an hour and thankfully they were able to patch it for $26. I was so relieved and grateful.I am so glad they were able to take me and get me situated so I didnt miss work!I highly recommend this location and giving them a shot. Their customer service was phenomenal and the experience was painless. I am back on the road, thanks Hays team!

To
Review №34

Best prices. Good advice. Quality work. Facility has clean, spacious waiting room and amenities. Staff always busy, friendly, and eager to please. I highly recommend.

Se
Review №35

They saved me $115 on the tow and $400 on parts and labor compared to the 2nd best of 7 estimates I got. Will return next time some jerk from runs me onto the curb again.

Mi
Review №36

Great, honest shop. Went here for a second opinion: they helped document the repair the first shop failed to perform, then went out of their way to fix the issue!My new shop!

Ja
Review №37

Everyone was helpful and Friendly. Scott was really helpful in keeping me updated.

Mi
Review №38

Hay Tire Pros have almost be phenomenal for my vehicle and my company vehicle that I take in often. They are fast and efficient, as well as make sure you are getting the best deal they can give you. They are a group of good guys and girls just wanting to help you get back on the road. Love this place!

Ja
Review №39

I have been to Hay tire multiple times and can not recommend them highly enough. Today Phillip added air to my tires and made my day with his pleasant knowledgeable attitude. I trust everyone from the front desk to the guys in the back. They give good advice and rarely charge for the small things. Rare these days and I appreciate them being in our community. Good people.

Tr
Review №40

Friendly and fast. Great service, highly recommended. Thanks Hay Tire Pros for getting me back on the road.

em
Review №41

Amazing place there quick affordable and very respectful I will only go to hay tire now thank y’all!!!

Jo
Review №42

Excellent service on my son’s 2005 BMW. Two new tires and an alignmentThanksJoe

Jo
Review №43

Experienced and attentive service. Quickly identified problem with my tire and were able to repair at a reasonable price. Easy parking in a safe neighborhood with a clean inside waiting room.

Sl
Review №44

Very helpful and informative, got me a full set of tires, and alignment at a great price and all of it done in a few hours.

Ri
Review №45

Our family have been satisfied customers of Hay Tire for four decades. They always take care of us!

Jo
Review №46

I went to Hay Tire Pros in Charleston, SC for the first time to get new tires. They helped me decide on the best tires for my car from several options and did the job in just a couple of hours. They also replaced the tire pressure sensors at a great price, much lower than the price the Lexus dealer gave me. I was very happy with the service and professionalism at Hay and will definitely use them again. Oh, and the tires I got (Continental) are fantastic!

Ja
Review №47

Weve been taking our cars to Hay Tire for over a decade for all types of repairs and regular maintenance. Weve always found them to be honest, dependable and a pleasure to work with. Their service recommendations are always considerate, and Ive never felt as though I was being sold on more than was needed. I appreciate their services.

Ed
Review №48

Best in town. Good people who take good care of your vehicle. Dependable and honest.

Ja
Review №49

Really appreciate the quick and efficient service I received to fix my flat tire. I will definitely go to Hays again!

Ja
Review №50

Fast, cheap and convenient. Love these guys

Au
Review №51

I been a client of Hay Tire for many years. David, Scott and the crew are attentive, efficient and wonderful to work with. They keep you informed throughout the repair process. I highly recommend them to been here’s and the come here’s!

Da
Review №52

Great service at a reasonable price. Will use them for all future tire needs.

Em
Review №53

Hay Tire always provides great service, answers all my questions, and it very quick. I’ve taken my car there a few times now and I’m always very happy with the experience.

Ta
Review №54

I would like to thank Hay Tire Pros for helping me so quickly with my vehicle repair. I was visiting Charleston when my steering wheel pump went out. HayTire Pros was highly recommended to me for assistance. Not only did Hay Tire Pros recommend an excellent towing company for me, they received my car on a Thursday afternoon, diagnosed the problem quickly, and called me with their findings. They ordered the part, and my car was ready for pick up on Saturday. They were professional, went above and beyond, and a personal thank you to Scott who continued to reach out to me to let me know the status and keep me updated. I would highly recommend Hay Tire Pros for your car service needs. This company raised the bar on exceptional customer service. Again, thank you to Hay Tire Pros for your professionalism, customer service skills, and helping me in a time of crisis. I am very grateful.

Am
Review №55

Paul was great, got us back on the road quickly! We will be using Hay tire from now on.

Jo
Review №56

Just good all around service! Had to keep vehicle longer than expected because of a staffing issue and to compensate offered a 10% reduction of total bill. Can’t beat that! Oh - and the vehicle runs great!

br
Review №57

Great work and even better price. However, if youre going to keep someones car overnight you have to let them know.

Mi
Review №58

Had a slow leak in a tire and was able to drive right up to the store. It was busy and they gave me an estimated time that was on target.Turned out to be a small screw that was removed and patched —— at NO CHARGE!A professional, no nonsense place.

Gr
Review №59

I took my wife’s car because the check engine light was on. Hay Tire Pros were extremely helpful and knowledgeable. They fixed the issue same day. Because of that experience, I took my car there the following day for an oil change I’d been putting off. Both services were quick and easy. I’ll be back!

Ma
Review №60

Great price and very friendly service. Grateful for the Hays team!

Ju
Review №61

I highly recommend Hayes Tire Pros! The staff and the service was outstanding!

Ri
Review №62

Very professional staff. Great service.

Ka
Review №63

Not what they use to be! My grandparents have been loyal to Hay Tires since the beginning, so of course, I wanted to follow in their loyalty and support a local business. However, every time I have gone to Hays to get my car looked out, I come out with more problems then I came in with. Every single light on my dashboard (engine light, tires, etc.) all flash days after spending $100+ on their services. A prime example of this just recently happened, I spent $200 getting my car and tires looked at before I was to take a long trip. During this trip, all my lights came on in my dashboard, and shortly after, I got a flat tire. After spending hours after midnight fixing my tire in the rain on side of I-26, I used a spare and drove my car the next day to get a new tire in the local city I was stuck at. They reviewed all my tires and said they were all low on air, and several other problems I paid Hays Tires to review before departing on this drive. Not only was I extremely disappointed in the quality of service I paid Hays for, but my grandmother, a loyal customer for over 20+ years was so upset at the danger they put me in. Needless to say, this loyalty to Hays is gone. After many chances to redeem themselves for better service for the high prices they charge, they have crossed the line and put me in danger when they ensured me I would be safe. Not acceptable.

Je
Review №64

Hays Tire is great! I was able to get a tire for my truck that no one else carried in stock since it’s not a typical Charleston truck (it’s 4 wheel drive and a mega cab) they are always professional and their prices were spot on for what I wanted to spend. Loved that I could get my tires an alignment without having to go to another shop like others had stated I would have to do because the size of my truck. Highly recommend!

Ka
Review №65

I’ve been going there for years, same stuff every time, very polite, helpful and I do trust them.

Ar
Review №66

First time engaging with them and was very impressed with the professionalism, knowledge, promptness and overall customer service. Hay will be my go to tire place going forward.

Br
Review №67

Hay Tire Pros is the best and most trustworthy shop in Charleston, SC! As the Fleet Manager at Hamby Catering, it took me months checking the local area for an honest shop that I could trust with 8 vehicles in our fleet, after turning away our two primary mechanic shops. Phil and the other CSRs at counter are great, and wont recommend extra add-ons to boost labor costs. I requested a single mechanic that I could bring my vehicles to, Phil recommended Payton, who in my opinion, after getting all of my vehicles up to date and up to spec on all mechanical and safety requirements deserves a raise and more responsibilitys, hes easy to talk to and is willing to walk you through every item that needs attention. The first 3 vehicles that I brought to Hay, Payton allowed me to crawl under each vehicle with a flashlight to verify the work that needed to be done, something that Ive learned to do with other poor mechanic shops. Now I rarely check because I know that I can trust Payton and Hay Tire. Their turnaround time is 3 times faster than any other shop Ive dealt with. All good things to say about the Team at Hay Tire on 444 Savannah Hwy. Let me know when you guys are hungry, Ill bring the Hamby Chicken Salad Tea Sandwiches!

ST
Review №68

We have been bringing our cars to Hay for decades. Hay Tire can always be relied on for honest communication, expert car care, and prompt professional service. We have never had anything but good experiences with Hay.

co
Review №69

Very trustworthy business who does great work, have been my go to mechanic for a decade now.

Wi
Review №70

Fast and friendly service with fair pricing.

Bo
Review №71

I had the best experience at Hay Tire West Ashley! I was able to get my horse trailer in the day I called, and they fixed it up for me (new rims) immediately, checked the lights and electrical, and were generally so kind and helpful. Would definitely recommend!!

Ci
Review №72

Love Hay Tire in Mt Pleasant!! Always professional, efficient, and helpful!!!!

Rh
Review №73

Hay Tire was fast, professional, and quick! Thank you Jeff and Phil for keeping me informed while you had my car. Great customer service!

Jo
Review №74

Hay Tire Pros are wonderful to work with. I trust everything about them, from their recommendations for repairs to backing up their work. I know their prices are more than fair and have always been upfront and honest on what to expect.I highly recommend Hay Tire.

Sa
Review №75

In and out just as promised. No surprises or hidden fees. Thanks for the great work!

Al
Review №76

Tires and especially repairing tires is an area that I want to deal with a business I feel is trustworthy. I usually don’t look for a large chain and I don’t want too small a shop. Hay Tires seemed like the right size and a good organization. I would recommend them.

Ph
Review №77

They are very honest and do excellent work.That is very important in business especially in todays world.

Jo
Review №78

Great group of guys. Got a bolt in my tire at 945 am. Firestone was closest to me so I called them first. told me to leave my car and maybe they could squeeze it in but if not it would be the next day. Called Hay Tire and they said bring it if you have about a hour and a half to spare. Awesome. Would have called them first but I was concerned about driving that far with a bolt in tire. On

Je
Review №79

I always feel well cared for by the staff and feel safe with the work they do. Thanks, yall!

Mo
Review №80

My experience with hay tire was very good only thing that I can say the wait time is too too long oh, other than that everybody was very much courtesy thank you

Ch
Review №81

Very professional, good value, nice people. This is the place to go for tires in Charleston.

Jo
Review №82

Great service, friendly staff, and no problems whatsoever.

Ch
Review №83

Great service, and they do oil changes and maintenance checks too!

St
Review №84

Excellent and quick service in a friendly atmosphere. Highly recommended!

Tr
Review №85

They always do a great job. I really enjoy doing business with Hay Tire.

bi
Review №86

Made appointment and waited 45 before they started working on my vehicle. Other than that all good.

Je
Review №87

Hay tire pro did a great job with fixing my flat! These guys ordered the tire quickly and did a fantastic job. Huge thank you to Jeff and the guys for their hospitality and service!

Ji
Review №88

They completed my tire repair in less time than quoted, and it was inexpensive. Also, they assessed my tires and told me I didn’t need new tires. I appreciated the honest feedback.

An
Review №89

I went in for an oil change after calling ahead the same day! The customer service was great and service was fast. Would recommend others :)

Pe
Review №90

Great. Nice and fast as well as professional

Fr
Review №91

Very friendly and great service. I would use this business again. I live on the west coast.

Ta
Review №92

What a great place to go. The people were friendly, respectful and did a great job. I found Hay tires when I hit my tire on a curb and busted it. When I called I spoke to a very fine gentleman that I felt was going to go out of his way to ensure I was going to get what I needed. Sure enough he did. Not only did he help me get a tire he gave me a great discount. I strongly recommend if you need a tire to call them. I spoke with Phil and he was professional and got my job done. I wish all businesses were as kind and friendly. Thanks to all of this team at Hay.

Ka
Review №93

Had another great experience at Hay Tire. I need to replace all my tires and they explained all options and provided me with quick and professional service.

Ca
Review №94

We ended up getting a flat tire on folly beach and Hay Tire Pro was so efficient and totally fixed us up quickly.Thank youCharleston WV

Ti
Review №95

Needed a tire mounted/installed and it was done quickly. They even put the spare tire and tools back in their proper place!

Ni
Review №96

Excellent service. They squeezed me in on a busy Saturday. Will definitely return with other service issues in the future.

Na
Review №97

Always fast and friendly. I always go to Hay Tire. Both the West Ashley and Mt Pleasant locations are great.

He
Review №98

Quality of the work & customer service is top notch.

St
Review №99

It was a great experience from beginning to end, thank you Phil!

Pa
Review №100

This is a great company and a great group of guys. I truly trust them and their ability to fix all my car needs. I would definitely recommend everyone to go there!

Information
37 Photos
100 Comments
4.8 Rating
  • Address:444 Savannah Hwy, Charleston, SC 29407, United States
  • Site:https://haytire.com/tires-auto-repair-charleston-sc
  • Phone:+1 843-556-8473
Categories
  • Brake shop
  • Air conditioning repair service
  • Auto repair shop
  • Tire shop
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–1PM
  • Saturday:Closed
  • Sunday:7:30AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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