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Pro Auto Care
141 Alexander St, Charleston, SC 29403, United States
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Pro Auto Care
Comments
Ci
Review №1

Amazing service! A part of my transmission broke off and it stopped shifting. I got my car towed here and they fixed it SAME DAY. Very kind, friendly, knowledgeable staff, and reasonable pricing. Would recommend and give 10 stars if I could!

Br
Review №2

Nelson is my hero - on a road trip and my car’s air conditioning went out. He identified the issue, ordered the part, and had it all done in about an hour. Truly an unparalleled experience as far as car maintenance is concerned. Not only was he fast and friendly, but he charged so little I felt I was getting away with something. I wish I could do more than leave a 5-star review but this will have to do. I almost want to move to Charleston just so I can exclusively deal with this shop. Thank you!

Li
Review №3

We drove our 68 chevelle to Charleston and heard funny noise we wanted to get looked at. We stopped in and came right out to look at the car; let us know it was just the parking brake but we were good to go back to NY. Just so nice taking the time even though he was busy working on another car. Great customer service! Thank you!

Sa
Review №4

This place was great! My car was making a rattling sound and they told me it would take 5 minutes to fix. They replaced the part right then and sent me on my way, free of charge! Highly recommend.

Sh
Review №5

These guys were very professional and accommodating. I came in with no notice with a wiring issue they were able to promptly fix. I will definitely go back in the future for any auto repair needs.

Sa
Review №6

I needed to get a hubcap and bumper reattached and Ben was able to accommodate me first thing in the morning. He was so helpful, professional, and quick! He fixed everything I needed. So grateful!

Ch
Review №7

We were visiting Charleston and our car started making a strange noise right before our planned departure. Pro Auto Care told us to bring it in and were able to identify the problem and resolve the issue quickly. If we lived in Charleston, this would be our go to mechanic without a doubt!

An
Review №8

Super friendly and helpful; repaired our punctured tire in minutes, and got us back on our way. Would definitely return if I ever have car issues while in Charleston again!

ha
Review №9

Stopped in from out of town and he got the issue fixed very quickly. Definitely recommend.

Ma
Review №10

Helped reattach my front bumper. Service was wonderful—our mechanic was very friendly and knowledgeable! The work was also great, the front bumper is sturdier than when we started! Would recommend highly!

La
Review №11

Ben was beyond helpful and fair! I will definitely be using this auto shop in the future. Thank you for the perfect experience!

Ja
Review №12

This place was great. Nelson was extremely friendly, communicative and professional. He took great care of our Chevy Cruze. Its been a couple of weeks since the service and its running much better. Ive recommended this place to my friends in town without hesitation. Thanks Nelson!

Li
Review №13

I had a screw in the tire of my golf cart and took it to pro auto care to see if they could help. He took care of it right away and was extremely friendly and helpful. Will be going there for all future auto care needs!

Jo
Review №14

My car broke down in Charleston when I was on vacation and Pro Auto Care took my car in on a Friday night and had it fixed by noon on Saturday morning!! They gave me a great price on a new batter and a new alternator. I really appreciate their hard work and efficiency. Definitely recommend this auto body shop. Thank you so much you saved my trip!

Pa
Review №15

Quickly diagnosed what I thought was serious issue with cooling system for a very old car. Was just detached power cable to fan which they fixed. Also repaired brakes.

Ra
Review №16

This guy is the GOAT. I’m a recent transplant from NY and I needed a mechanic to change the brake pads on my car. However, after looking for a while I couldn’t find an repair shop that didn’t try to charge an arm and leg to do the job. Then I found this place. I’ve been at this shop 2 times so far. The first time, to replace the brakes. Second time my car died while buying groceries at Harris teeter and Nelson helped towing the car. He quoted good prices for replacing the starter and battery and the car was fixed really quick. I highly recommend this man and his shop.

Ky
Review №17

Was having trouble with my trucks Tonneau cover, I brought it in and Ben fixed it on the spot. Great service, would definitely recommend and will be coming back in the future.

No
Review №18

Fantastic service. The best I’ve had in CHS by far. My gas tank cover was malfunctioned so I originally brought my car to the dealership where they told I needed to replace a cable for a few hundred dollars. I heard about Nelson and thought I have him take a look. Within a matter of minutes he fixed it. It was unbelievable. No cable needed to be replaced. I highly recommend pro auto care. Nelson is a great guy!

Sh
Review №19

This is the best auto care shop Ive been to in Charleston. I didnt have to wait to go in and my car was done in less than 20 minutes. The man who fixed my car was very friendly and did a good job on my car. I will bring my car back here if I need any car repairs in the future!

An
Review №20

WOW!!! We stumbled upon Nelson and Pro Auto Care at the last minute when we needed an evaluation on a used car purchase on a Saturday. We really lucked out; he was on-time and professional and gave the car a thorough inspection with recommendations. His advice was extremely valuable. Our daughter, who has relocated here for graduate school, plans to make him her mechanic. Thanks again, Nelson!

Sy
Review №21

This man was on his way to get lunch when I called and asked if he would replace my battery. He turned around, walked back to his shop and put it in within 10 minutes. He didn’t ask for a dime because “the task was simple” but he at least deserved lunch on me after helping me out. This shop just opened and he deserves all the customers he can get so go to him if you’re in search of an auto shop!!

Do
Review №22

They took great care of my daughters Jeep TJ 1999! They know their stuff and I was very impressed with their service, they put the customer first and dont try to over sell! I trust them and we will be coming back here for our future service!

Er
Review №23

Visiting Charleston and needed emergency brake repair on 4th of July. Everyone I called was closed of course. But Nelson saved the day.The shop was closed, but Nelson answered the phone anyway and listened to my problem. After listening and determining the problem he called around to make sure the necessary parts were available. Again, most everyone was closed but he found a place that had my parts AND made the drive to pick them up himself. In short, he went above and beyond expectations to resolve the problem.The job was completed in a timely fashion, professionally done, with great friendliness, and at a very reasonable price. I couldnt be happier. If you need a great mechanic in Charleston, give Pro Auto Care a call.Thanks again Nelson! Youre a class act.

Ro
Review №24

Best service ever- Nelson is so kind and welcoming and took the time to talk to me about exactly what’s going on with my car. Flexible, caring, helpful, I have to say I’m so so happy to have found him and will only be taking my car to him in the future!

AQ
Review №25

Ben is the Best !! I recommend this place 100%, and he is very reasonable!!

ka
Review №26

Great service! He came back into the shop after it was already closed to look at my truck. He quickly knew what the problem was and told us what we needed to do to take care of it. Very friendly and helpful!

Ke
Review №27

Great guys that helped me out in a bind after my tired Tahoe threw a cylinder. One of the few old school repair places left downtown, good and honest folks who do what they say, thank you!

Jo
Review №28

Great Service. Nelson replaced a transmission shift cable bushing on my 06 Jeep Wrangler. He even drove to my apartment so that I wouldnt have to pay for a tow truck. Ill definitely be coming to see him again if I have any other problems.

De
Review №29

Nelson was AMAZING. I’m from out of down and here on business and he got me right in and did amazing work!!!

Th
Review №30

Needed back glass and motor replaced. The first place I called wanted me to drop it off for days for this repair. Pro Auto Care had me back on the road in one day! He took the time to vacuum all the glass out of the back and even removed all the left over stickers from the hatch. I highly recommend Nelson!!

Cl
Review №31

I was looking for a mechanic, and this place came up on a google search with great reviews. I called and Nelson got me in right away.My car was stalling after about a mile. The computer diagnostic didnt sount right to me, and nelson said hed just had another car with the same code, and said replace the fuel pump. Let me have it for 3 days, theres people in front of you.He did what he said he would do, charged me a fair price, and got it done faster than promised.Ill go back again.

Ti
Review №32

Amazing service by Nelson! No wait, no hassel, no stress. I needed a mechanic fast and Nelson saved the day. He even had Clorox wipes on hand to sanitize my car afterwards. I am very pleased and will definitely be back.

Ba
Review №33

Great Mechanic! Helped diagnose our problem and was very professional. I would highly recommend this shop!

Wi
Review №34

Great job by Nelson, was up front with the problems and cost! Was transparent with what was wrong and was able to get me taken care of same day! Great service! Great guy! Check him out!!!

Ph
Review №35

Great to deal with Nelson. Fair, realistic and a pleasure. Strongly recommend.

Ty
Review №36

Very friendly customer service!

Information
23 Photos
36 Comments
5 Rating
  • Address:141 Alexander St, Charleston, SC 29403, United States
  • Site:http://proauto.care/
  • Phone:+1 843-949-7799
Categories
  • Brake shop
  • Auto air conditioning service
  • Auto restoration service
  • Auto repair shop
  • Car detailing service
  • Car repair and maintenance
  • Mechanic
  • Tuning automobile
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5AM
  • Thursday:8:30AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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