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Charleston Wagen Worx
1990 Maybank Hwy, Charleston, SC 29412, United States
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Charleston Wagen Worx
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Gr
Review №1

The best place to take your Audi/VW in Charleston! Wagen Worx is by far the most financially reasonable service center and their customer service is unmatched. Will never take my car anywhere else!

Mi
Review №2

They are so wonderful here. Always so kind, honest, and knowledgeable! Best mechanics Ive ever worked with!

Al
Review №3

Reliable and knowledgable shop who truly cares about the service and customer experience they provide. Highly recommend!

Ma
Review №4

Great people with honest pricing. What more can ya ask for from VW/Audi mechanics.

dr
Review №5

Only place Ill take my vw! There team knows all the ins an outs of European vehicles plus imports. Professional an super friendly!

Mi
Review №6

Friendly, timely, and professional service. I needed some work done on my Jetta while on vacation and they came through with flying colors. Their pricing is fair in my book. If I lived around here, I’d be a regular for certain.

Ma
Review №7

I could honestly go on for days about this place and how much they helped me out when I was in desperate need, but lets be real, nobody would read it. Just know the tldr is; the people here actually care about you and your vehicle. They will be straightforward and honest with you about pricing and as far as I have seen they have the best price for any VW repair. They really know what they are doing here. If you have a VW, take it here, full stop.

Bi
Review №8

The best place for VW work. Great price and very knowledgeable guys always give you best and worst options.

Ci
Review №9

I’ve been bringing my Tiguan do them since I purchased it earlier this year. They have always been straightforward about what’s wrong, prices, and what to do next. I appreciate their honesty in what’s worth doing and what isn’t, and not taking advantage of my lack of knowledge about cars. Also spoke with a family friend who works on VW’s back in CT and said their prices are great specializing in Volkswagens and Audis!

Mi
Review №10

My brother wanted me to post this review because he doesn’t have a Google account. He took his Red Audi S4 B8.5 today and these guys installed a super aggressive flash onto the car. I rode in it and took my breathe away. We would recommend this place 20/10 super great environment the guy at the front desk knows what he’s talking about, these guys are real German Enthusiast. If you have a VW/Audi Porsche, Lamborghini Bentley take your car here you won’t be disappointed. Thanks again guys. Coming back soon for the TCU and Stage 3 flash.

Ke
Review №11

Thank you guys for the good work. I really appreciate it. You guys deserve 10 stars.

Ja
Review №12

By far the best mechanics Ive ever used.

Ed
Review №13

My 2017 VW has never been to a dealer since it was new. Wagen Worx has done all the routine maintenance on schedule. They know exactly what it needs and when it needs it.

wi
Review №14

Great smart young guys !Been doing business with them for over a year for my Audi A5 and I find them to be absolute straight-arrows at fair prices. Not a whiff of oversell. (yep, you can send your daughters here). You cant go wrong.

Wi
Review №15

The best place on the East coast that I know of to have your VW worked on. Great mechanics and very friendly. Very reasonably priced.

Ka
Review №16

I have been dealing with this company for sometime now!! They are very TRUTHFUL, VERY HIGH KNOWLEDGE, AND EXTREME RESPECT!!! THEY ARE NOT CHEAP!! AS THEY SAY YOU GET WHAT YOU PAY FOR ‼️🤔😁🌞

Ch
Review №17

Natan do good job

La
Review №18

These guys are awesome, highly recommend. My first experience was giving them a call after a dealership quoted me an outrageous labor cost to install a $15 part. Wagen Worx quoted me hundreds less and could get it done in 30 minutes. That was a few years ago and I’ve been going back ever since.One thing that stood out to me right away is how they treated me. As a woman, my typical experience with mechanics and dealerships is pretty frustrating. Lots of assuming I don’t know what’s going on and calling me pet names.The Wagen Worx team is very respectful and very helpful when I do have questions. They’re just good people! They’re honest with their work and their pricing. 10/10

Be
Review №19

Great crew! Beautiful cars for sale

Za
Review №20

Bought an absolutely fantastic 2008 R32 at a amazing price. It was clean as could be inside and out and had no issues whatsoever. Great guys.

Th
Review №21

They are the best and so accommodating

Ch
Review №22

Really great experience and plan to keep coming back. I’ve now had my VW Rabbit serviced here for oil/brakes flush as well as had them check on a suspect coolant leak on a Beetle. They did not charge for discovering that the Beetle had a water pump that needed replacing since it only took a few minutes of their time and even went as far as to call and help us get an appointment that morning at the dealership (since car was still under warranty). Honest and friendly, fast and professional service. Thanks, Wagen Worx!

Mo
Review №23

Excellent service at all times. All around great people who care about their clients and trade.

Do
Review №24

The guys there are awesome.Thanks to their help with oem parts I now have heat.Anything VW related Ill be back.

Ri
Review №25

So helpful and great service! Trusted for sure. Great guys that are really knowledgeable in what makes my Audi run! This is my second car that I have had them take care of. They explain everything to me and never push to get work done. They do warranty and maintenance work to keep me covered. Very reasonably priced. Very convenient on James Island. Highly recommended!

Da
Review №26

Highly recommend! Best service shop. I take my RS5 there. They are knowledgeable, trustworthy, fast, and prices beat the Audi dealer (by far). Dont take your Audi anywhere else but Wagen Worx.

Ka
Review №27

The AC went out in my car. I called these guys first thing the day after a holiday, during a 3 day stretch of 100 degree days. I was able to get in later that same day to get the AC fixed. I told them what was wrong - they immediately ordered the part and after lunchtime it had already arrived at the shop. While I was there they also squeezed me in for an oil change, balanced my tires, fixed a slow leak in a tire and reattached my license plate. Super nice guys. No attitude like at the dealership. Not feeling like I was bothering them. You can really tell this is more than a paycheck for them. Theyre true business owners and take pride in their work. Will definitely use them again. Thanks gents!!

Ja
Review №28

Excellent service, quick turnaround and reasonable prices. I have taken my vehicle in a couple three times and would recommend

Br
Review №29

Great shop, great guys. I called minutes before they normally close and they were extremely accommodating. Minutes later they were inspecting and repairing all issues I had perfectly despite them having to stay late. I rarely leave an auto repair shop smiling, but thanks to Nate and Josh

J
Review №30

Wonderful neighbors! Don’t have a VW but graciously blew up a unicorn float for me. Great professional group who care about helping others!

Ro
Review №31

Nathan and Patrick did an awesome job fixing our car. They were honest about everything that needed to be fixed and worked hard to get it back to like new condition. Thank you guys you were awesome! Definitely will take my car back to them.

K
Review №32

I cant say enough great things about Charleston Wagen Worx! Amazing service, very honest and the best pricing compared to a dealership. I normally have a pretty hectic schedule and they are always so accommodating! Thank you Nate for fixing my tires twice in 3 weeks due to an unfortunate run in with a nail and Patrick for answering my message after hours/waiting on me to pick up my key! Yall are the best!

Co
Review №33

Thrilled to have found Charleston Wagon Worx. Have taken my GTI to a variety of euro-focused shops over the years, but havent found the combination of expertise, value, and convenience offered here. Recently had a carbon cleaning and 70k service completed. Was given a full rundown of the service before and after along with recommendations for timing of future service (with estimated cost!). Will be bringing my car here as long as I own it.

el
Review №34

These guys are friendly and always work out any problems for my Volkswagen

Ha
Review №35

This place is the best for anything you need done for a Volkswagen. I would recommend Charleston Wagen Worx over the dealership service department every time! They got me in the same day when I called about an issue when the dealership had a three month wait list They even stayed late so that I could pick up my car after they closed and its right next to a movie theater so you can see a movie when your car is getting worked on!

Br
Review №36

I rarely leave reviews, and I’m very particular about my vehicles. I highly recommend these guys. Conscientious, knowledgeable, and fairly-priced. Keep up the great service!

Sa
Review №37

These guys are amazing! I was miserable and had a flat tire and they helped me so fast and were so friendly. They totally turned my day around!

Ha
Review №38

I will always be taking my car to this shop. This place has gained my trust since day one. I’ve even purchased my very own Volkswagen from here in March. The sale was smooth and handled professionally by Pat. Also, Josh works on my car usually. Check ups, major fixes...and he never has failed on delivering. I can honestly speak for all of the workers there, they are phenomenal and I will not take my car anywhere else. I’ve been to some shady spots and this definitely is NOT one of them. Thanks Charleston Wagen Worx!

Co
Review №39

I trust them wholeheartedly with my Volkswagen. They genuinely care about their clients, as exhibited by the fact that when I call they know what I drive and can usually guess what I’m calling about. They’ve also kept their shop open late and even come in after hours to service my car in an emergency. Wagenworx is hands down the best shop in town for Volkswagen and Audi service!

De
Review №40

Great service, great prices, very knowledgeable staff, cool little shop too. Ill be taking all of my VW and Audi vehicles here from now on!

Ch
Review №41

These guys know what theyre doing! They were happy to replace my timing belt, etc, and had it finished in about 6 hours from the time I dropped it off. This is the only shop Im going to use from now on.

El
Review №42

We took our Touareg in for e-break repair. After working on it for a day and a half, the shop couldnt figure out how to fix it. The owner had the audacity to tell me that it was my husbands fault for changing the brakes himself and not taking it in to a shop to have it done, and then did us a favor by only charging $300 for not fixing our car. We took the car to the dealership and found out the real reason for the e-break failure (what do you know - motor issue, and not my husbands fault)! 0 stars for lack of professionalism and lack of knowledge.

Re
Review №43

Great guys. They are honest and wont rip you off. Ill never go anywhere else again.

Br
Review №44

This is the only place that you should take your Audi in the area. Nathan is extremely knowledgeable. They find ways to save you money without cutting corners, they get the job done quickly and offer an exceptional service. Highly recommend :)

J
Review №45

Yet again, Wagen Worx never fails to deliver excellent customer service and spectacular results. It is amazing what a difference friendly people can make in an automotive setting. Usually, Im terrified things are completely ruined when a small hiccup happens with my car. The Wagen Worx team always calms me down and explains everything to me thoroughly.Just today, I dropped off my car on a donut tire without notifying the Wagen Worx team I was coming. Theyve already fixed my flat tire and made sure it was safe without charging a dime. If anyone is on the fence about Wagen Worx vs. a dealer (or any other shop), Id strongly recommend going to this group of guys - theyre passionate about what they do and it shows in the quality of their work, their fair prices, and in their awesome attitudes. 10/10 I will continue to come back to Wagen Worx as long as I live in the Charleston area.

Da
Review №46

Best mechanic Ive ever used. Came out to do a house call and helped get it towed to the shop when they couldnt fix it at my place. Fixed the car fast and had no recurring issues. Really good guys.

Ca
Review №47

These guys are awesome man. They always get me in when I call. Even if I’m only giving them a day or two heads up. Anytime I come by to ask a question, I’m greeted immediately by either Nathan or one of the other guys about what my needs are. I’ll never take my car anywhere else. They’ll never cheat you or make you buy something that you don’t need. Fair and honest.

Ca
Review №48

Nathan has been extremely pleasant to deal with even before we actually had our Touareg in for repairs. The prices are fair, the service was timely and the quote was exact. I really appreciated the open communication. We are taking our VW in for some additional service work very soon due to their appreciation of our business. Highly recommended.

La
Review №49

Trustworthy, hardworking, and great service! Highly recommend for your Audi, Volkswagen, and import needs. The newly renovated waiting area is a great touch!

Ke
Review №50

I was in Charleston for the weekend and my car stopped working. Long story short, I found Charleston Wagen Worx on a whim and am so glad I did! Nathan and the rest of the Charleston Wagen Worx crew were awesome!! Definitely recommend them to anyone in the area. Thank you Nathan!!

Sh
Review №51

I don’t have an Audi, but they’re forthcoming and helpful with their air compressor. Considering that these days, you have to pay for air everywhere else (insert Spaceballs joke here), I’m glad to have them in my neighborhood.

Ry
Review №52

Others take note, this is how you should run a car shop.I had a service light come on in my car, so I had them check it out. They ended up giving my car a thorough inspection with additional service recommendations, free of charge. I can thank you enough for that.Cant wait to get the car back there for service. Good job guys!

Ka
Review №53

They took our car in the morning and had it done long before I got out of work! They are super fast and kind. They are great about telling you what service will be coming down the road and what it will cost so that you can plan ahead. When comparing prices, they came out much cheaper, too!

sc
Review №54

Great service, expertise and also very trustworthy business owners. Ive been very pleased over the past couple of years Ive had them service our A6

Ji
Review №55

NATAN HE LOOK ME IN EYE AND STARE, SIGN OF RESPECT. PRICE GOOD AND BEAT DEALERSHIP. IS 5 STAR PRICE AND SERVICE. PAT ALSO NICE MAN, WHO IS SMART ABOUT THE VW CARS

eb
Review №56

If you live in Charleston County and are taking your Volkswagen or Audi to a dealership for ANYTHING you might as well light your money on fire! Pat and Nathan are the best at what they do and that is working on these highly technical brands and saving you money. They really know what they are doing and are honest, friendly and local! Support your local businesses and save yourself headaches and money. Go to Wagen Worx.

Ja
Review №57

The best car service Ive ever had! I will not take my car anywhere else. After a car accident these guys fixed my car for a price that was $2,000 less than the dealer quoted me. It was unbelievable. They are great about sending you updates and clearly explaining the best course of action for your car. I recommend this place to anyone!

Fr
Review №58

Great shop for VW, Audi and Porsche. Patrick and Nathan are great, they truly care about their clients and make sure that everything is handled with precision and finesse. The pricing is reasonable and the work is extremely reputable. I recommend them highly for all VW AG products and they will make sure you are satisfied.

Ja
Review №59

Honest & Fair! They did what they said and on time! While they specialize in Audi and Volkswagen, thats not all they work on. Ive brought them my Trailblazer multiple times and have always been pleased with the result. Seem very knowledgeable on all makes. I have recommended them to my family and friends.

Ed
Review №60

Best car experience ever! Patrick and his team are so professional, knowledgeable, reliable and fast. Cannot say enough good things about these mechanics and the business they are running. Lucky to have them in Charleston!

Dw
Review №61

The best customer service I have ever had at a business, period. Im very hesitant to leave my car anywhere, but with these guys I was completely at peace. Nathan went above and BEYOND to take care of my cars issues. Affordable and fixed. I cant complain a bit.

Co
Review №62

The definition of client first service. Highly recommend.

Ch
Review №63

I have taken my car here too many times to count because I know that I will receive the best service. I have been to several automotive repair shops around the Charleston area and I will say Charleston Wagen Worx is reliable, personable, and fast. Patrick and Nate are the best in Charleston!

Am
Review №64

Highly recommend this super friendly & professional crew!! Accommodated me with a rush headlight replacement on a holiday weekend as I was in from out-of-town. If I were local, would be a loyal customer for all of my Audi service needs. Also very much appreciated the extra clean restroom, Netflix & complimentary coffee + bar water!

Bo
Review №65

Very informative and educated group of guys. Great service. Theyre not afraid to give you details, which if you love your car, is an excellent. Best in the area.

Ed
Review №66

Another successful trip to Wagen Worx. Nathaniel is awesome. He helps keep my 18 yr. old Passat on the road and running well. He tells me what is a must do job and some things that can wait. He is very creative with his money-saving ideas for such an old car.

Sa
Review №67

Patrick and Nate are the best! Excellent customer service and affordable quality work! You will be a regular customer after your first visit, I promise!

Al
Review №68

My wife and I moved to Charleston over a year ago for law school. We both drive foreign vehicles and found Charleston Wagen Works shortly after moving. We could not be happier. Nate and Pat are very knowledgeable, available, and motivated to address any of your auto mechanic needs. I highly recommend this company to anyone looking to service their vehicle for a business that clearly sets the bar at a higher level!! - Proud Customer

wi
Review №69

Highly recommend going to them. Much better prices and more honest compared to dealerships

Je
Review №70

If youre a Volkswagen owner, you already know theyre finicky to maintain, but for the most part are a blast to drive.It helps to know your technicians and for your technicians to know your car. Charleston Wagen Worx provides one-on-one customer service and superb knowledge and technical skills.Ive relied on Nathan and his guys to do a fairly big job on my 2010 Tiguan, and they provided me with various parts options.Skip the stealership; Go to Wagen Worx.

El
Review №71

I cannot recommend this place enough!! Everyone there is beyond helpful! They are honest, fair, and do GREAT work! THANK YOU again!

Ch
Review №72

Finally! I had an exceptional first time experience at Charleston Wagen Worx. They are very reliable, fast, and affordable. Outstanding customer service! I wont let anybody else work on my car from now on and feel so grateful to have found such a great place in Charleston!

re
Review №73

If you are looking for great service from great looking techs, look no further. Handsome dudes who will take great care of your cars - and extremely knowledgeable in VW/AUDI/euro. 10/10 wont go anywhere else

Sa
Review №74

I know Charleston Wagen Worx will always give me an honest estimate and never charge us for what we dont need. We wouldnt take our cars anywhere else. These guys genuinely care about the customer and take pride in providing the best service in Charleston! We recommend you guys to everyone!!

Br
Review №75

These guys are awesome!!!!! Patrick and his crew are really top notch technicians, and willing to help anytime I go by the shop! Its nice knowing that they are there for all of my automotive needs!!! I would recommend them to anyone! Cheers to Wagen Worx!!

Su
Review №76

Super honest, good guys!

Sh
Review №77

Great guys! Quailty work at a good price.

Aa
Review №78

Highest possible rating. They got me in and out on the same day, were friendly and experienced, and reasonably priced (surely better than a trip to the dealer). Im glad to have them nearby, and recommend them highly.

Ke
Review №79

Patrick Higgins is beyond helpful. I was able to text him about a problem I was having with my Volkswagen Beetle and he was more than willing to share his insight and let me know if a previous quote I had received was fair. I will be doing all future maintenance at this location.

Za
Review №80

These guys are honest, straight forward and go above and beyond. Besides giving me excellent service on my Audi A4, they also helped me sell it and gave me unbiased advice about purchasing my next car! You must bring your car here to be serviced!

Ch
Review №81

Nathan, Pat and the crew run a great shop. They serviced my Audi and did it for half the price of the dealership. Quick, prompt and affordable. Will be back!

jo
Review №82

Nate and Patrick have been nothing but awesome. I have not found a better mechanic to handle my auto needs. Honest, fast and reasonably priced! They go the extra mile for you and then some. I came back from vacation recently and found my AC not blowing. Charleston in July, AC is a must, especially for my line of work. I brought it in Monday morning and was driving it after lunch. I have the guys at Charleston Wagen Worx take care of all my auto needs! Blessings to you Nate and Patrick!, Jon Cannon

Oz
Review №83

After some bad experiences at other local European shops I gave these guys a try. First class all the way. Prompt, upfront with prices, and very skilled. They also work on my domestic cars. A++

El
Review №84

I had a wonderful experience!! Highly recommend for Audi repair and service

ra
Review №85

Whether you need a routine oil change or there is something wrong with your vehicle.. this is the best place to go! Best customer service in town and I actually have a Honda civic so all cars are welcome!

Jo
Review №86

Very trustworthy and efficient place. The guys are always trying to do things correct, with your best interest in mind. Would highly recommend.

Al
Review №87

I cant say enough great things about Charleston Wagen Worx and my experiences there! They are honest, fair and extremely nice people to do business with. Having to get work done on your vehicle is never a welcome surprise, but I always leave their shop smiling and grateful that they are right down the road. Ill continue to drive VW or Audi just so I dont ever have to go elsewhere!

Ch
Review №88

Ive been to many repair shops around Charleston, and Ive never felt as reassured as the crew at CWW made me feel about the work done on my car. The shop has a cool atmosphere and the guys that work there couldnt be more friendly. I recommend Charleston Wagen Worx to anyone needing work done.

Ja
Review №89

Nathan and Pat helped me repair my Passat. They were knowledgeable, professional, and reasonable. I was very pleased and am very happy to find these technical experts.

Pa
Review №90

If you want to go somewhere with great customer service come here. They have the best customer service I have ever experienced! Last week I found a kitten and put him in my can and as I was driving home he jumped down and hid in my dash. He got stuck down there and I started to panic because I was no able to get the little guy out. I called Charleston Wagen Worx to see if they would be able to help at all. They told me to come on down to see what they could do. They were easily able to remove a piece of my car and get the little guy out. Of course I only thought it would be appropriate to name the little kitten Nate, after Nate who saved the little guy. I would definitely recommend going to Charleston Wagen Worx for any car troubles you are having!

An
Review №91

Amazing quality and efficient service! I don’t think I will take my car anywhere else.

Sc
Review №92

Took my car in for some service. Expected to get it the next day or so. Got a call shortly after I dropped it off. Done. Very reasonable.

Kr
Review №93

This business went above and BEYOND to help me when my car was having troubles. They were very informational and patient with me when I asked them my long list of questions/requests. They were also very reasonably priced. I would strongly recommend them to anyone!

Ch
Review №94

A++++ These guys are amazing!! We took our Audi here and they told us exactly what it needed and repaired it for a very fair price!! If you have an Audi/VW dont take it anywhere else but here!! These guys will do you right!

Ja
Review №95

Top notch crew and service . Never steer me wrong . Honest and knowledgeable and very good at what they do. I dont bring my cars to anyone else . I would be lost without Pat & Nate . Stop in and see them and youll see why they are the BEST in Charleston.

Jo
Review №96

If you have an Audi or VW take it here!!!! The guys at Charleston Wagen Worx always provided quality service at a fair price! They were always honest with me about what needed to be done on my car, and even told me when I did not need to have something done that I suggested myself (YES, you heard me correctly...they gave up money to provide better service!!) Try to find that at another shop!When the engine on my car blew up, they allowed me to keep my car on their lot free of charge until I was able to figure out what the best decision was for me going forward. I was upside down on my car...a used engine was thousands of dollars...and they were kind enough to not push me to make a quick decision and did not charge me a dime! If that is not the definition of the highest form or top notch customer service...I dont know what is!!If I get another Audi or VW, I would take it back to these guys in a heartbeat!!! Id give them 6 stars if I could!

Ro
Review №97

Hands down the best automotive shop in Charleston! These guys really know what they are doing and take personal care of their customers. I have brought several vehicles to them that needed to be diagnosed and fixed and they are always professional, fast and do quality work. Thanks Wagon Worx!

An
Review №98

Great experience. Very helpful and knowledgeable. Fair prices.

Ch
Review №99

Between work/company and family/personal, we own 7 VW diesels and an Audi S4. all are professionally serviced and cared from by CWW. our investment in vehicles is enhanced by their knowledge and expertise.i highly and strongly recommend CWW. they have forgotten more about what it takes to fix an Audio or VW than most shops think they know.Their prices are reasonable, their turn around time is excellent, and ... THEY CARE ! I feel like they are working on their wifes care, when they offer advice and recommendations on additional service or future service.oh yea, the Wi-Fi is nice too !in the years and many vehicles CWW has been taking care of our rides, i have never had an issue, complaint, or problem.it is a joy and honor to do business with CWW !can not say that for many other service facilities, of any kind -

Er
Review №100

Patrick is the best mechanic there is! Very knowledgeable and awesome customer service

Information
12 Photos
100 Comments
4.9 Rating
  • Address:1990 Maybank Hwy, Charleston, SC 29412, United States
  • Site:http://charlestonwagenworx.com/
  • Phone:+1 843-822-7270
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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