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NAPA Auto Parts - Genuine Parts Company
614 Virginia St W, Charleston, WV 25302, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Jo
Review №1

Napa is always awesome, i wish there was one close to me. 40 minutes is just to far on a regular basis!

Gr
Review №2

Great customer service and can get you just about any parts or supplies you need

Mi
Review №3

Very good helping people

Na
Review №4

No one had on a mask when I walked in. I asked about masks as my husband is high risk. Two employees immediately put on masks, but the assistant manager, William S, tsked me. He eventually got a mask prior to ringing up my purchase, but did not cover his nose. In frustration I told him he might as well not wear a mask if he was going to wear it incorrectly. He replied, Who are you Lady? The health department? He then advised me that he didnt have time for this. Dont Go Here unless you are willing to risk exposure to Covid.ADDENDUM- NAPA headquarters reached out to me, apologized and said they would remedy the situation.

Br
Review №5

Friendly, knowledgeable, etc

Ch
Review №6

Loving it

la
Review №7

The assistant manager who worked 11/30/19 around noon was a great help and knowledge i would come back anytime. I have to give credit where credit is do.

Sa
Review №8

Always get the right part the first visit unlike the other parts stores in the area. Knowledgeable staff

Ri
Review №9

Very helpful

St
Review №10

Great staff!!

Jo
Review №11

Had the parts!!!! Friendly, knowledgeable staff!!!

Fr
Review №12

Professional auto parts sales as opposed to the options. Dont putz around stick with NAPA.

Si
Review №13

Ask for Kayla, she is an amazing employee and will help you and give great service

sa
Review №14

The employees are extremely helpful its only problem is its in a bad part of town

RA
Review №15

Just a good place for parts people are helpful prices are good

Ro
Review №16

Staff was friendly but they did not have the equipment we needed in stock. They offered to have it shipped in the next day but we needed it immediately and had to go to a different auto shop to find it.

To
Review №17

Great customer service 👍

Rh
Review №18

Very helpful and friendly employees

Zi
Review №19

Staff was helpful in solving my problem.

La
Review №20

Ask for brake pads and the guy actually news what they was talking about we was really excited never had a place that knew what brake pads was so it was great did it break then its on the front porch of the place and went outside and told my friend Id be back to get a battery in about 7 weeks when I get paid yellow

RA
Review №21

Can ask for a better parts store in Charleston

Je
Review №22

Clean store, knowledgable staff

Ka
Review №23

Great staff

Mi
Review №24

Knowledgeable help

Wo
Review №25

For the best parts

Ro
Review №26

Great

Ja
Review №27

Love this place

Information
7 Photos
27 Comments
4.4 Rating
  • Address:614 Virginia St W, Charleston, WV 25302, United States
  • Site:https://napaonline.com/stores/wv/charleston/614-virginia-st-w?cid=pl_yext_gpc_GenuinePartsCompany_26771
  • Phone:+1 304-343-7621
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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