Dr
Driven Auto Repair
4074 Walney Rd, Chantilly, VA 20151, United States
Comments
Ti
Review №1

These aren’t mechanics. They are angels sent from God.I was driving back to Texas from NJ in a 2014 GMC Acadia with 190K miles on it. My transmission went out a few miles from their shop and managed to limp in.It seems as though expensive challenges pop up for me at a time when I can least afford them. Roger and Manny could have easily taken advantage of my situation. Being the consummate professionals they are, they found a solution for me and also replaced a wheel bearing so I could get home safely.My vehicle drives better now then the day I bought it. These are great people.

Lu
Review №2

Very transparent about towing cost and great customer service all around. Definitely bringing my car here next time I need work done!

Je
Review №3

Rogers services are top notch. We had one of our work trucks break down with a busted radiator. Shortly after talking to Roger he had a tow truck there within 15 minutes. Roger also understands we have a very demanding work schedule and knew we needed back quickly. Well Roger and his team had the radiator and brakes all replaced in under 24 hours and vehicle back on the road. Highly recommend this place!!

Fr
Review №4

I brought my car in for a noise I would hear from the front end. The noise only happened randomly so I said I hope you can find it. I also noticed my temp gauge was a bit higher than normal. Driven Auto drove my car and heard the noise and search and searched and found the issue. They also discovered a tiny leak in my radiator. I got the car back as promised and we are back on the road. I like the professionalism and the prompt responses. I have taken my car there for a few year now and have no complaints.

Am
Review №5

Roger is the best at what he does, reasonable prices, willing to work with his customers and give sound advice for upcoming vehicle maintenance as well! I wont take my vehicle anywhere else!

Ti
Review №6

Roger was incredible to work with. Professional, understanding, kind and he truly cared about my repair needs. He even went so far as to negotiate with my extended warranty company to get the best deal possible for the parts I needed and helped me get them under warranty. My shifter assembly needed to be replaced and He got my car up and running in less than a week and it feels just as good, if not better than before. I would recommend him and Driven Auto Repair a thousand times over! Do not hesitate to bring your car here for all of your auto needs. He will undoubtedly take care of you.Thanks again for everything, Roger!

Al
Review №7

The whole team at Driven is a pleasure to work with. The service is 5 star. I refuse to take my vehicle to another mechanic.

Ol
Review №8

Our family favorite car place! Always prompt quality service with deepest heartfelt connection.

Os
Review №9

I’ve taken my car to Driven for my past 2 oil change/general maintenance. This time, was having brake issues and 3 different mechanics did a diagnostic to be absolutely certain of the problem. Betty at the front desk was a great communicator the whole time my car was in the garage. Got it back same day and it runs perfectly. Highly recommend

Ma
Review №10

Roger is excellent customer service advisor. He did research on the subject and tried his best to save me as much money as possible. He provided great analysis of my situation and was in constant contact with me as the process of getting my car fixed continued. In the end, this is a great auto-repair shop, I highly recommend.

Li
Review №11

I had an excellent experience at Driven today (first time client). Roger and his team found and resolved my cars issue quickly. I felt that everything was fair and honest, and I will return for maintenance in the future.

CC
Review №12

Great service. Thanks to Rodger. Thanks CUPCAKE

NO
Review №13

Frank is the best mechanic ever I have seen. He is very polite & professional.. also they work in very reasonable price. I give them 🌟 🌟 🌟 🌟 🌟.. thanks again . ABDUL

Mi
Review №14

My company has a small fleet of work vans (6),, Roger has been taking care of them and keeping them in great shape and on the road for years.

Na
Review №15

A completely positive experience. Roger is always welcoming, detail oriented, and communicates what is needed. Service is timely and complete. Staff are nice and you leave your car behind knowing it will be attended to completely. Once driving away, you are assured of all that needed to be addressed.Highly recommended for any car repairs and maintenance.

Ce
Review №16

Franz was terrific! Got the problem fixed and I was back in my car that day.

Ce
Review №17

I was referred to Driven by my Maxcare warranty and from the moment that Roger had my car he kept in contact, letting me know the updates, any delays, and any other items that may be needed. He was very honest about prices and parts and work. When I got my car back she was as smooth as the day I got her :) I happened to get a nail in one of my new tires a week later and I called Roger and without hesitation he saw me the next day.

La
Review №18

The people that work here do really good work. They are very honest and they make sure your car is fix right on the first time you bring it in for service. I am very happy with them.

St
Review №19

High quality professional service with no surprises

Su
Review №20

They know their job it’s worth it

Lo
Review №21

Brought in vehicle for periodic emissions inspection. Took car right away and performed necessary services and got me out within 30 minutes. The Driven team is always very attentive to customers and their automotive needs.

Da
Review №22

Quick, nice, honest, reasonably priced auto repair shop.. See / call Roger or Frances...

Ca
Review №23

We have gotten nothing but excellent service from Driven Auto Repair. Our service liaison, Roger Ponce, is the best service contact and has taken excellent care of our vehicle. The price to do the repairs also beat out other shops in the area.

Ch
Review №24

My service manager Roger was very professional and super friendly. Showed me what needed to be done and had it fixed quickly. I am very happy with my service!

Sc
Review №25

Great service and great people. I have a new Mechanic and Auto shop

ki
Review №26

OUTSTANDING customer service. during such a busy time for them, they squeezed us in to get a long over due oil change on our step van. Fantastic prices too!!!

Ka
Review №27

I go here for my car needs. And they get the job done. 🙌

Pe
Review №28

These guys take good care of my cars. Fair estimate and clear explanation of expenses. Great quality.

Ca
Review №29

Our experience with Driven Auto Repair and our service advisor, Roger Ponce was great! We knew Roger when he worked at Rosenthal Nissan /Priority in Tysons Corner Virginia. We always received nothing but the best advice and customer service from Roger on how to handle our 2005 Nissan Armada and our recent time at Driven Auto Repair was a five star experience. They carefully checked our truck to diagnose the problem and gave us a very reasonable solution to have it repaired. Driven Auto Repair will be our new shop for any regular maintenance or repairs moving forward.

Le
Review №30

Good experience, fast service, free loaner. Didnt drive away with that did they really fix it feeling that I usually have. My car actually felt refreshed and was running better. I did have to change my battery two days after my service so I guess they didnt check that or it was just coincidence that a cell died two days later, but thats okay, I have bad luck with batteries anyway. They worked with my warranty service. Overall great place.

Mi
Review №31

As per usual, Roger and his team did a fantastic job. I will never bring my vehicles anywhere else. They go out of their way to not only fix the car, but let me know other things that need to be done and the timeframe. I took my car in for back brakes that I knew were needed and they told me that my alternator needed to be changed out. That was great, because I was able to get that done before I was stranded someplace. They keep my car running beautifully and I dont have to worry. The prices are honest and everything is explained to me. I feel safe driving even in my old Honda Civic, thanks to Roger.

le
Review №32

I found this place a few years ago and couldnt be happier. The mechanics are good at what they do. The operation is run by Franz who is a great guy and very knowledgeable. Alandra keeps things running smoothly and her customer service is great. Thanks Guys!

ZA
Review №33

I have taken my car to Driven Auto Repair several times and Ive always been happy w/the results and price. The owner Franz, is honest and very helpful. I will definitely recommend you give them a try for any auto repair!

St
Review №34

I came in a few days ago after being declined by another repair shop to change my battery and they gave me a great price in a timely manner! I definitely recommend them to anyone in the area!

Ma
Review №35

All excellent work. Roger is detailed, cortious and complete

Ne
Review №36

Good service, and friendly people specially with Roger. I recommended and I will use it again!

Fe
Review №37

Roger was the service manager who explained everything from the beginning to the end .i end up here by accident (i was driving my wifes truck and suddenly the fan clutch star messing around between routes 50 and 28 .he went the extra mile to get my truck ready, he gave me a huge discount and he awareness me about the oil change was due long time ago and the safety inspection was about to expire next day, he replace a extra piece on one air intakes that make my check engine light to be on. Thank you guys .

Ni
Review №38

They really work with you on price and they saved me from buying a new car.

An
Review №39

Driven Auto has been my only Auto shop for the last 4 years. They have done a great lob on my Landrover. Their prices are reasonable when I compare them with others in the area. Their repairs are reliable and are trustworthy.

La
Review №40

Very friendly and professional. Roger is always very helpful and explains everything thoroughly.

Va
Review №41

I went in to get a state inspection done and Alondra was very professional and she was super nice and always kept a conversation going! I would definitely recommend coming here for their services! All the staff are really nice too! Great Service!!!Thank you.

Ja
Review №42

Located in a great accessible spot, friendly staff, great quality service given for a reasonable price.

Ir
Review №43

My go to auto shop! Very honest and thorough, I always know I’m being taken care of by Alondra & all the rest of the staff

Ge
Review №44

Friendly service and I trust the work they do. They took over from the former Master Mechanic location where I have been going for over 20 years.

Je
Review №45

Thank you Roger and team for being professional and honest.

br
Review №46

Awesome service at a very reasonable price. Always my go to autoshop.

Ga
Review №47

I had a really good experience here at Drivin. I had alot needed to be done and they finished my truck at a quality time. Everyone has been very kind and professional at both locations.

Fr
Review №48

Franz and Sonia are the most helpful people not only when you need your car to get fixed but also to talk to. You should check them out at least twice! Great prices and awesome people with great vibe! Even their kids are willing to provide the best customer service in the area. Try them or youll regret it!🤗

Ep
Review №49

Professional, fair pricing, and great customer service. Would recommend to anyone.

Je
Review №50

I cant say enough good things about Driven Auto. They are always very accommodating, kind, courteous and professional. Their prices are fair and customer service is spectacular.

WD
Review №51

What I like about Driven Auto Repair is they are honest. I say that because they take there time to check out what you brought you vehicle in for, so if thats not the problem he will let you know what is really the issue. One thing that impressed me is I had multiple issues with my vehicle and I was not able to afford to get all the issues fixed. So they let me know that all the issues needed worked on but he understood my situation and showed me what issues needed to be fixed right away to keep the car working. He didnt have to do that.

Ch
Review №52

Fantastic experience - they checked out a car we were going to buy - and then double checked it later for free! Super nice people + 10% military discount!

Li
Review №53

Excellence work from a good honest business. Car runs great again. Highly recommend you visit Franz for all your car needs and repairs,,,

Ro
Review №54

Awesome service! Took are of my vehicle and dont push to have additional work done! Love these folks and will be back!

Dh
Review №55

Positive response thank you for taking time to diagnose the check engine light. Now its fixed and Camry passed the emission test as well. Will come again. Happy to service my car with you guys.

Da
Review №56

Tried to bring my car here. The front desk witch was so rude, I left.Then tried to call and she rudely puts my on hold before I get a word. Awful person. Screw this place.

Ma
Review №57

Miss Alondra is very helpful and professional. I will always return, they take very good care of my 2018 Subaru Forester. Thank you

Ai
Review №58

Franz not only takes care of our fleet vehicles, but also my personal cars. Great Comunication and always timely service. I have recommended them to a handful of friends and family, they too have positive experience with Driven Auto.

Je
Review №59

Franz is the best and most reasonably priced mechanism in Chantilly and surrounding areas. He will spend the time to make sure your issue is diagnosed and repaired the right way the first time. I take all my vehicles to Franz because I have faith in his abilities.

Br
Review №60

I received great feedback and advice on how to care for my car thanks to Roger and the crew!

Ri
Review №61

I would recommend Driven Auto at anytime... This weekend that just past was the first time I ever had my car serviced there and received nothing but the best and most professional service. They were super nice from the front desk to the mechanic (Franz) and always kept me aware of everything they were doing. Thanks so much!! My cay (Chrysler Sebring) rides like new.

Ch
Review №62

I’ve been taking my family’s vehicles to Driven Auto repair for years. Top of the line work with fair prices, highly recommend!

va
Review №63

Great service, very nice customer service and the technician gives you a detailed diagnose of your cars problem. They give you the variety of options to solve it that fit your budget and how to prevent future problems. Highly recommend it.

Ad
Review №64

I highly recommend Driven Auto Repair. Franz, Rosie and their team are always very prompt, polite, honest and they go for the extra mile every time in order to deliver the best service.Thank you for all you do, it is always appreciated.

R
Review №65

I take both my cars to Driven Auto of Chantilly for new sets of tires, inspections, body work, engine repairs. They even put in a transmission in my Honda Odyssey for much less than other shops.Try Driven...you will love it!

bo
Review №66

It was good on my first time there. My friend gave me Franzs phone number and I scheduled an appointment with him to do my radiator, Good Service...It was not cheap and but I think still ok. Will see how things goes on my next visit..

Ge
Review №67

Probably the most honest mechanic Ive been to. Recently went there to get my brake pad/rotors changed, cost less than the other places Ive been to. also, unlike other places he uses quality parts. will be going there soon to get some other stuff done to my car. I highly recommend that place.

Ro
Review №68

Outstanding and friendly staff, very responsive to the needs at the time. Job well dine and professionally

Vi
Review №69

I have used Driven 3 times now for work on my F-350 Diesel and I have been very pleased with both the quality of the work and customer service. This my new shop for future service and maintenance needs.

Ja
Review №70

I have been using Choice Automotive for all my auto repairs for my car and truck for nearly 5 years. Tony and his team have been great both at their Sterling car shop and now at their new car shop in Chantilly VA. While I like both shops, I really like what Tony has done at the Chantilly car shop to make it comfortable for you if you have to wait. But then hes always offered a loaner car if available. I definitely recommend Choice Auto if you are looking for a great repair shop or mechanic in Chantilly or Sterling.

Ho
Review №71

Great and speedy serviceSaved me a fortune !Other places were just trying to take advent of meNice to meet am honest motor mechanic shop

Al
Review №72

I have never go to the body shop was a excellence service.....mechanics Franz he do a great job for every single time when I was visit.The front desk employee Rosie lovely smile, nice person and great of the follow up to customer. I was fully recommend to my friends.

Ch
Review №73

Always a pleasure doing business with them.

Ro
Review №74

I have used Franz on many occasions and also have referred people to him. He has always did a good job and was honest in what he would tell me. Work was always done in a timely manner.Keep up the good work

or
Review №75

Very punctual and a very professional job!

Jo
Review №76

Great customer service, affordable prices and accurate diagnostic and repair

Vi
Review №77

Best customer service, very sincere and concerning to your needs. The waiting area is clean and pleasant. I was so pissed off at the A-1 across the street before here. Then the Ammoco next door directed me to a different shop down the road for emission and safety inspection. They do everything here while I was annoyed, driving around for one service at each shop.

El
Review №78

Outstanding Experience. I just wished that known about Driven Auto Repair sooner.

Ma
Review №79

Professional and better than dealer quality service and reasonable price

An
Review №80

Very expensive place. If fix my car I will not be able to pay rent and cannot depend on Uber which is double cost. Car machines are charging equivalent to hospital emergencys now days. Very disappointing 😟 Also service sucks very bad here. New jersey has better pricing and car machine shops. Ba humbug

An
Review №81

Clean. Nice people and very short wait time! Great experience!

Er
Review №82

Very professional service. Good pricing. This is my go-to place for any prevention/maintenance service on my car.

HE
Review №83

Very good service. Incredible honest and excellent customer care. Only place I trust my cars to.

Ho
Review №84

They delivered as promised. No hidden cost or surprise repairs.

An
Review №85

AMAZING, AMAZING, AMAZING! There are not enough words to explain the awesome great work that Mr.Vargas & His Machanic has done for my car. When the Lexus Dealership of Chantilly tried to take advantage of my situation by holding my car and trying to charge me an arm & a leg for a diagnosis that cost a house note. And the the Lexus Dealership of Chantilly Va. wanted me to trade my car in, because they said I needed a new engine when I had originally brought my car to their dealership to get a blown head gasket repaired. Driven Auto Repair just happened to be in the same location of Chantilly Lexus Dealership and I found this shop by looking for a rental car company. After several months of Lexus Dealership holding my car, because I was not going to pay them the rediculous amount of money for a used engine and for the highway robbery diagnosis that they were charging me for. I realized that Lexus wanted me to trade my car in and thats why they were trying to intimidate me with the cost that they quoted me for the repair work on my car. Needless to say, Iv never had work done at the Driven Auto Repair and when I walked into this shop it looked so much like a Dealership and everyone was very nice and pleasant, I felt at home. I explained to Mr.Vargas what I was going thru with the Lexus Dealership and Mr. Vargas said that he could have my car towed from the dealership to his shop and take a look at my car, because he was well able to fix my car. I thought that was very thoughtful of him so thats what I did. My car was completely repaired in four days I have a used engine thats driving better than a new engine and it cost me half of the price that Lexus dealership wanted. I am so, so very greatful to Almighty God that there are still some honest people with the heart❤️ of God in this world who have a heart❤️to serve unto others and not take advantage of people in their time of need. I am the happiest person driving today and I owe it all to Driven Auto Repair they have truly put my life back at ease. And this will be my future Auto Repair Shop as long as its in business and I do come very far to get here, but Driven Auto Repair is truly worth it yall it really is. To God Be All The Glory!!!!!💯

Ru
Review №86

Its the best experience I had here they truly have great costumer service and will even fix the worst cars and make them as if they were brand new. I took it to different places and no one could fix it and only them.

Ga
Review №87

Love this place. very profesional and great customer service!!!!

헨리
Review №88

He said it would take about an hour or two to check up, so I left the car in the parking lot for two days. He Never call me ! Never set up schedulingI cant believe that he isDriven Auto Repair shop are bad business to deal with and will scam anyone. Stay away from Driven Auto Repair

In
Review №89

Highly recommend! Very professional and great customer service!

So
Review №90

The Best.!

Ad
Review №91

The Best place to go ;-)

So
Review №92

V good

Ad
Review №93

Great Service!!

Ka
Review №94

Great service

Da
Review №95

Wonderful service

Em
Review №96

Great service!

Da
Review №97

Wonderful service

ma
Review №98

Driven Auto Repair is a terrible workshop. I took my Honda Pilot 2009 because of the light of engine, light VTM-4, and light VSA and the triangle light came on. Franz Vargas made a diagnosis assuming assuring and ensuring that the EGR was something to do with it, that it was not because of the dayafter I gave it to him the check engine light and the other warning lights came on again, and I called Franz to tell What happened? I told him to take it to the workshop and so I did. I said that I had to wash it to repair it, but nothing again they started the check engine and the warning lights I called Franz again and told me to take it, when I took it, I told me that I have It was going to the engine because it would have to do with that and it was not because I turned it back on and I was told that I did not understand Then told me that it was going to make an adjustment and calibrate the valves but that did not work because of the check engine light came on again and the warning lights, Franz asked me to take it to the Honda dealer because he apparently I did not know what to do, because far from fixing my truck. It got worse and I could not solve the problem. I lost money and my time. I do not recommend this place at all because I said it was from solving and repairing the car it got worse. Driven and Franz Vargas do not know or have the slightest idea how to repair the car they are a fraud. Driven Autorepair is a bad workshop I carried my 2009 Honda Pilot because the light of check engine light VTM-4 the VSA and light triangle Franz Vargas made a diagnosis assuming assuring and ensuring that the EGR was not it was like this because the day after I gave it to him the check engine light and the other warning lights came on again, and I called Franz to tell him what happened he told me to take him to the workshop and so I did he said that with a wash of injectors is going to repair and not at all again turned on the check engine and the warning lights I called Franz again and he told me to take it, when I took him he told me that i will be a sealed if the engine had a loss of air thing that was not so because then again turned on the light of check engine and warning lights before mentioned again call Franz and I answered everything desconserted and confused that I did not understand which was And he told me that I was supposed to make an adjustment and calibrate the valves but that did not work either because the check engine light came on again and the warning lights, Franz asked me to take him to the Honda dealer because he apparently I did not know what to do, because far from fixing my truck I got worse and he could not solve the problem but I lost money and my time. I do not recommend this place at all because as I said far from solving and repairing the car it is worse Driven and Franz Vargas do not know or had the slightest idea of ​​how to repair the car, they are a fraud.

Ma
Review №99

Driven Auto Repair is a repair shop of any kind of car or brand, be it American, Japanese, European, etc., its specialty is that the client is satisfied and happy with the work, I personally recommend this place for its Attention, promptness, efficiency; but the best thing about them is their honesty that characterizes them. Victim them and you will be convinced.

Va
Review №100

Excellent service!

Information
100 Comments
4.7 Rating
  • Address:4074 Walney Rd, Chantilly, VA 20151, United States
  • Phone:+1 703-953-3233
Categories
  • Auto repair shop
  • Towing service
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations