Theres a lot of different shoes here. Ive found decent variety for both me and my son in the past. However, during our last trip we found shoes for him, but I found the selection of hiking boots a bit lacking.

Sales staff is very helpful and friendly. Store is clean and organized.

My visit was Awesome! I was able to find some shoes and was able to return a pair of shoes! Hayden was very helpful as well!

Will never go to or order from this store/company again. Shoes have been stuck in Indy for a week now, its been 9 days since I ordered them. So shipping has been horrible. Not to mention, Josh is a very rude person and seemed offended when I asked about a promotion. Such a shame, I used to love this store/company.

Good selection, Fair Prices (check online for discounts), and the staff (Gwen) was very helpful.

Pretty chill environmentWent in for nonslip work shoes and these caught my eye 😍

Got a pair I love ordered another n being shipped to home. Got $10 off too

Won’t be ordering from this place again. 11 days (so far) for a pair of shoes to travel 8 hours is ridiculous. Constantly showing updates for the same place (3 updates for one facility arriving, arriving, processing) it arrived in Indy on Friday the 27th and has not moved since. This facility is an hour and a half away but it’s going to take another 5 days to get to me?!?! Was supposed to be delivered on Friday the 27th but for some reason was moved out to the 1st. We will see if they arrive on time or not. Either way the lack of movement and delayed delivery are reason enough for me to shop elsewhere, from now on give your money to the company that can deliver on time and not take almost 2 weeks for something other companies are doing in 2 days. .

Great selection of athletic shoes and prices on deals are very good.

GREAT DEALS right now! Staff was great at the counter. Always a good heel selection for dressing up.

Good service I found what I wanted they make sure that I got the right size and helpful.

Nice selections. Prices are not much better than anywhere else, unless you do the 2nd pair half price deal.

Awesome selection of footwear for all ages.

Helpful and quick to address our return. Certainly keeping here our go-to on shoe wear.

Found what I was looking for at a good price.

Always get my shoes here!

The store was so over crowded, shoppers was walking in standing right on top each other. even alot of children. employees working at the doors thats more for shoplifters. no concern about covid Illinois laws. the store was filled with cannabis smoke I stated to get a bad headache so me and my family turned around left the store. never go back to shoe carnival. so not safe with all the children being in the store. I even going to put a complaint into the health department

Always a bargain. I enjoy the sales staff knowledge n suggestions. Prices reasonable....!

Vivian at the Champaign location is super helpful, very nice and great with kids. Her outstanding customer service was appreciated.

I have been looking for a pair of winter boots and found a pair at a great price also found a real nice pair of Skechers that Ive had and needed new ones

Natalie was very helpful. She helped me find my new favorite pair of heels!

Variety of shoes,can always find what is comfortable and looks good for my liking.

They do not do buy one get one half off anymore. What set them apart, especially bow during hard financial times. Walked out of the store because of it.

Always seem to have few or no shoe in the style or size I like. I see this at many stores..not enough stock in popular sizes

Great selection of boots and good price points.

Pricier than I expected

They have the better selection of shoes for the right pricing here

Very helpful and they practiced social distancing.

Stopped in with my boyfriend to find him some new work shoes. Its very difficult for him to find shoes that fit his wide feet, so we got some help from a wonderful employee. Jake was so helpful! He brought us endless pairs to try all while being so sweet and knowledgeable! Great staff and theres almost always a sale.

Great selection, friendly helpful staff. Good price.

The manager was rude as heck. Horrible experience

Store is nice and clean. Just wish they had a better selection of women athletic shoes, however found some in the men section I really liked that I brought

My daughter bought me some shoes I couldnt fit, took them back to exchange. I did not even have to look for them. The lady at the front desk picked up the right size and checked me out in less than 10 minutes probably 5!

Very pricey, but everyone was very friendly

Great selection of shoes and boots. Good prices, too.

The associate was very rude when asked about a size. Very poor customer service.

Great prices

Love this store only thing i wish they had a 14 in k Swiss mens white for my husband

Got some good deals...

Great deals on buy one get one free

We just left the Champaign il location. The young lady that helped me was polite and helpful.

I wish they carried more wide widths (especially very wide, such as 3e or 6e.) Still, very good selection, lots of sales, and this local store has some excellent employees. Weve always had a great experience working with them.

No customer help walking through the storm

Very helpful. large variety. oldies music makes me feel happy while I shop.

This place is amazing and so are their staff and management they all work together. Well run business. Wide variety and great sales.

Good price great service

Used to be a lot cheaper than it is now... But still have some good prices. Love buy 1 get half off!

Got a six-pack of tie dye socks for three bucks on clearance I send out a pair of Nike shoes for half-price does what he was going to pay for a regular price pair....on the clearance rack... Good deals

My wife is in the hospital getting ready for rehabilitation and needed new shoes. Had to exchange shoes 4 times. Im terrible at shopping. Hope they fit this time. Staff are very helpful with no questions asked. Excellent service

Its usually easy to get help. The folks here a always nice

They were very friendly and the store was clean and neat. Found good shoes . Great experience

Selection is not that great. Prices are okay. I wouldnt shop here for myself but for kids shoes that need to be replaced basically every year, it might be worth stopping by here.

Awesome

Helpful staff!

Good deals ..... lots of clearance.... nice winter boots...NOT A FRIENDLY STAFF . One girl.said bye .... Thats all I got.

Went with 11 yr old daughter. As soon as we walked in the manager had an associate to tears and was verbally scolding her in the front of the store.Needless to say... We turned right around .I believe the managers name is/was Lana????Hopefully the associate see this. I am sorry..Please find another job

Excellent customer service. friendly counter staff. offered to fond my shoes online and send them to my house. need more mirrors and seats to try on shoes

I found what I needed

This is where I go to buy shoes, the prices are what you expect. Its an average shoe store, but its still nice.

Customer service was nonexistent. They also wanted to make us buy shoes without trying on one of them. Female workers spoke to each other while ignoring customers. No one working the floor at all.Selection was so-so at best. Make the trip to Bloomington. Skip the Champaign store

We loved be shopping her. Nice people.

Liked the way manager took time to train clerk. I dont mind waiting when something is done right

Good store.

Staff just okay in being helpful. Staff could improve attitude towards customers. Great selection of shoes.

The young girl that helped was very kind and gave suggestions and explained the sale very good got 2 pair today

Understaffed and the layout is not shopper friendly. I’m willing to battle through the aisles for those great prices though.

The staff were very helpful.

The workers are 95% of the time walking around and ready for your questions. And they have a cool discount spin wheel.

Very good prices and quality.

Great selection Great staff to help you and of course great prices

Terrible customer service. Asked a manager for help finding a size for my son and she barely looked at me while she waved her hand and said, if its not out there then we dont have any. Finally, with no more assistance from the other 6-7 employees in the store, we found him a pair. Just as we were leaving they announced one of those 15 minutes only sales on some already for sale items. I found a pair of boots and thought with the sale already going on of BOGO half off, the boots should be pretty cheap. Get up to the register and am told that doesnt apply to the sale they just announced. Huh?! Why not? Again called the manager up and she wouldnt even look at me or speak to me just to the cashier. Wouldnt explain why? Never going to this place again. Shoes arent any cheaper than anywhere else where there is real customer service. Too many places to choose from out here to put up with this. Shame on you Shoe Carnival.

Cool place get discounts to get your kids shoes

Love shopping there good product cheap price and buy one and get one half off

Staff had all the answers I needed and returns was super easy after my brother grew a size and a half with in a week!

Got 2 fantastic pair of sandals for 50 bucks. Hell yes!

Store review:Its taken me five years to visit shoe carnival for the first time. I would say that I was impressed by the selection of shoes and the discounts that they had. Overall they have quite a variety and a lot that is on the side walk sale. There is even a basketball hoop at the back of the store for your kids to play with. I unfortunately left empty-handed but Ill be back.Pros: Lots of choices of shoes. Variety of discountsCons: Most of the promotions require you to buy one and get a certain percentage off a second shoeHidden deals:Sign up for the shoe perks reward you get $5 off on your birthday and if you reach a gold status by spending $200 dollars you can get $10 dollars off. Free shipping for gold members

If you have feet that are wide or narrow forget about it! They stock very little other than normal width shoes. For me this is a serious problem with these big box type shoe stores. They have nothing for me - having just a bit wider than normal feet. They can order shoes for me but I can do that from home without their help. The trouble is I want to try shoes on before I buy.

Slow service, staff standing around and could have taken another customer at the register.

The staff was so friendly.A step above most places!!And they really do have just about EVERY SHOE!

Shoes not like weird clown shoes like the name implies either nice shoes

Need more selection on light up shoes for toddlers

Great storeLoveIn and outThank you

I love the ideal that you can get all your styles of shoes in boots for you and your kids and your wife all-in-one store I love that store Shoe Carnival keep up the good work.

Super friendly staff . Hannah was very helpful

Very expensive quality isnt there for the price

The store was so clean and organized and the staff was very friendly and helpful

Huge and nice selection of shoes but they are all really expensive. Most of the time I can find the same shoe(s) for a cheaper price elsewhere, like Payless. I also like the fact that this place has a basketball hoop to play when you get bored.

Good selection & prices

Staff is friendly and you can find good deals here, in my opinion they have better choices for men and kids tho

Nice place to shop but I dont know why they make a fuss about reward member it never changes my amount I think it should give me a discount the shoes are nice but you overpay on price

I purchsed Cole Han shoes for 20 bucks last week. I looked their clearance rack that gives away hugh discount.

Good choices and sizes of shoes. Clean and neat

Love buying my shoes from there

Lots of shoes. Lots of socks. Like a circus in here.

Great staff, deals, prices.

Love this place! They have really came a long way with the shoes they are now saleing than before

Over priced. Garbage selection. Rude employees

Very organized and friendly

Great prices and deals

Excellent