A huge thank you to Jordan! I came in needing a new phone and he made the process extremely simple and fast. I’ve avoided going in-store to purchase phones for years because of how long the process usually takes; however, I was in and out with a new device in no time. He was transparent, knowledgeable and personable, truly everything you can ask for from a tech expert! I will be coming back to this location for future questions and purchases due to my great experience with Jordan.

That boy Christ Delarosa….BEST SERVICE EVER he was very patient with helping not only me but my family as well! Gave us GREAT DEALS AND PROMOTIONS! He made sure we got what we was paying for. I STRONGLY recommend you guys to stop by and check Christ out!!!

Went in to buy a phone cord. It was $30! Are you kidding me!? The sales associate gave me 25% off but I still ended up paying $24 and some change. When I got home I got on Amazon (what I shouldve done from the get go)and looked for cords. Found one that came with 2 in a pack for $9. I didnt return the Verizon cord until testing the other cords out. They worked perfectly, were long, and charge fast! I went back to Verizon and returned their cord for a refund. I gave them 3 stars because of their pricing only. The sales associate was very nice and even gave me that discount trying to help me, so I have no complaints other than their pricing. I know I know, I shouldve known better...but still...$30!

Lori Logan was very knowledgeable and extremely efficient! I told her I was coming and she had everything ready for me as I had a narrow window of time to make purchase..Great customer service! 👍

If you are going for service rather than buying a new phone expect to get reluctant and unfriendly service. I made an appointment and was still treated badly by Chris who clearly did not want to help me and made me feel like I was inconveniencing him by coming in for service even though the store wasn’t busy at all. Time to get AT&T!

Did a fine job. Answered all my questions and helped me set up my new phone. Fruendly employees. Highly recommended.

Great service with a difficult issue Lori was amazing! She went over the top with awesome! service. Jordan helped to resolve the issue later in the day! Very customer service oriented!

Jordan was AMAZING. Got my phone transferred from another carrier efficiently and helped my husband with his new phone. He was super knowledgeable and patient with us.

Christ Delarosa best of the best costumer service very patient with me and my father also very friendly and informative if any of you guys decide to stop by at verizon make sure you guys check in with christ 5 STAR SERVICE

Excellent customer service for Mr Jordan. I will recomend 100%. Thank you so much for you help Jordan

Lori is awesome! The store is very lucky to have her apart of the team . I came in for one reason and had to be fast because I had a baby with me and a flight. So I was pressed for time . I need an upgrade Im aware of that but couldnt at the moment . The two guys walked away and Lori stepped up got me my memory card and got me out. She was amazing . She made me feel comfortable and I will be back to upgrade and bring more customers to her. We will call ahead to see if shes working. If this isnt her main location Im hoping they can tell me where she is because she is worth the drive. She knows her stuff !

I was given amazing attention from David work at this store I had been near previously and work with another gentleman and they are also polite and helpful I am thankful that they were there to work out most of my problems. I still have a few more to work through but they were willing to help me again some other time. With all the Verizon stores being closed this wine has got to service a lot of people so I was surprised how kind and efficient they were

Lori and Jordan both provided great service!

Please be careful at this store. Specifically, Alexis does not have the proper knowledge regarding the services or promotions offered by Verizon. I spent an hour clarifying the details of a particular promotion and it appeared that we were on the same page until at the last minute, she “realizes” that she was quoting me based on a plan that I was not currently on. She barely apologizes, insincerely, and proceeds to ask if I want to spend MORE money to get the promotion that she described to me earlier in he conversation.Frustrated is an understatement.EMPLOYEES, PLEASE EDUCATE YOURSELF ON THE INFORMATION YOU ARE PROVIDING TO CUSTOMERS.

I want to thank Raj for her support in assisting me with my new IPad and set up, she was very caring and smart and truly helpful! The store is fortunate to have her as employee,I would congratulate her.

I had a great experience. The staff was excellent and very helpful.

Lori Logan was my Verizon CSR at the store..I was attempting to transfer the data from an old phone to a new one. I was intimidated by all the steps... Lori was very educational and informative.. Walked me thru the process step by step. Handled the entire thing. and made the whole daunting task look easy.. I definitely recommend going to this location if you have issues with your phone. Verizon has the best cell service.

Lucas was wonderful in helping me solve my situation! He went above and beyond. This place has a wonderful atmosphere. Everyone is open and friendly and youre always greeted when you walk through the doors.

Jerrell, if I spelled his name correctly, went way above and beyond to make sure I bought the phone that fit my requirements. Just an outstanding individual that wanted me to be happy with performance I asked for. He was Honest, informative and very professional.

Horrible store, every time I go to this location there is an issue. Tried to pay my bill and was told it is “frowned upon” to take cash.... huh?.... I ask if they have cash the guy says yes. then the manager says try don’t have change... change for what 5, 10, 50, 100?. Will never go back

Excellent service Lori Logan from Version thx.

The BEST! Lisandro was wonderful, you are fortunate to have him!

Lori is great AAA+++

Very rare to find someone as patient, kind, knowledgeable and thorough as Kyle was in resolving my password and pin issues. Brookhaven Verizon, you are extremely fortunate to have this young man working for you. Thank you, Kyle, for going above and beyond!Gratefully Yours, Cynthia B. Pennsylvania

Best service ever! Bryan is very honest and knowledgeable. After speaking with him you will leave certain you made the best investment for your lifestyle. Buying a new device is always a great day but doing so with confidence is that much better! Thank you Bryan!

Very friendly, welcoming, and helpful without being sales pitchy

Very rushed, not shy about taking personal calls around customers or letting you know when it’s time for you to get out.Poor customer service overall.

This Verizon location has the sweetest workers! I was here yesterday trying to get a phone and had the pleasure of working with Kyle. Unfortunately they did not have the color I wanted so I had to end up going to another store. Luckily for me, he helped me find the nearest store and still had a great attitude even though I was taking my business elsewhere. Before leaving, another young lady (whose name I didn’t catch) thanked me for waiting patiently throughout the process and also wished me luck in finding my phone. I definitely recommend coming here if you need help selecting a phone, internet equipment or anything of that sort because the workers here will make sure you have a easy going experience.

Helped me fix a problem with my phone, very helpful.

The verizon team at this location is great! I was able to come right in and find the exact case that i wanted. Definitely will be back.

Third time here. Sold me a hundred dollar charger. Incompatible with my phone. Came in and they gave me a different cord. Compatible with my phone but not with the plug to my charger. Got here as they were letting a customer in. Two seconds later they wouldnt open the door. Said that customer had been here for 40 minutes. I think if I had an unhappy customer I might be willing to help them since they were still dealing with the other guy and continued to do so for the next 30 minutes as I sat here trying to decide if I wanted to get a cookie from Zoes Kichen next door. Oh, and yesterday when I came in all the employees were sitting at a table playing with their phones. I finally had to ask if any of them worked there. I would just like to be able to charge my phone.

Nice and modern store!! My daughter and I went in to get her new iPhone X. Employees were very professional and knowledgeable. I would return to this Verizon store in the future!!

Great customer service and extremely knowledgeable staff. Love the modern design and quick service. Its a hidden gem. If you need to get in and out without a wait time head to this location.

Jerrill was very helpful and patient with is. Wonderful verizon branch.

Originally went to exchange an iPad case that didnt fit and spoke with Georgio. He was very willing to help, although he wasnt the one who handled the original sale. Went back, got Georgio again - and he made it happen - exchanged the ipad case for a rad case for my iPhone! Great service and friendly smiles.

This store was rude to me for no reason. I called the store before i made a 40 minute drive to see if they would still be open to give me a device I purchased online. They closed at 7 and i told them i would be there at 7:04 would that be ok. The manager on the phone told me to come to store and that it would be ok. I got to the store at exactly 7:04 and they refused to let me in to pick up my device. The part about this that was so disappointing is the fact that I spoke with the person on the phone before I left my house. He told me to come to the store. Then refused to let me pick up a device that was already paid for.Lastly, there were still customers in the store. So even if they store was closed, there were still transactions that they were completing. If Im being honest, it felt like they saw me and decided not to let me in the store. The representative went to the back of the store to get the manager and he came to the front to let me know that I would not be allowed to pick up my device today.

Very helpful staff

What a nightmare. Sold us a phone with a known issue and sent my daughter home twice with it, telling her to load updates and set it up herself. They were Googling from their phones to try to figure out how to fix it. Then the manager said there was a known issue with the phone and the manufacturer did not have a fix yet! To top it off, they charged us a $50 restocking fee. Im speaking with Verizon customer service now and will be contacting the BBB and Consumer Protection Agency.

The team at this location is awesome! Above and beyond customer service extremely helpful and very knowledgeable!! Highly recommend!!

Very nice staff, but have No idea how to put on screen covers.

Stay away from here..... BJ the Manager is no help at all........My wife purchased a phone on a Black Friday deal, Note 8. We bought the phone under the pretense of paying $25 per month instead of $40. There was never any indication that we needed to change our data plan to a more expensive plan for the deal to be active. I recently got a new phone and after an account review, discovered that my wife had been paying the $40 every month. The fix: call the store that you purchased it from, they can escalate the claim and get it handled and the money refunded or credited. Fast forward, call the store and nobody wants to help, store sends us to customer service, customer service sends us to the store, it is a never-ending loop and I am still out $165......

Excellent customer service by this team. I have been helped by many of the associates and they are all great!

Kyle is awesome! The service was impeccable!

Great service. still very new. crowds have not found it yet.

Long drawn out experience to upgrade a phone. What should of been an easy in and out was tedious. Not helpful.

Great help at the new peachtree ind location.

The managers just stand there and tells us he and she cant process transactions! What exactly do they manage verizon? Their customer service sucks too! NO WONDER I STAY WITH AT&T!

Very nice store, honest and helpful associates

They need to get their act together

Wonderful staff, friendly and efficient

The staff here is friendly

Great

Lately it hasnt been anything good 🤷