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Baskin-Robbins
12540 South St, Cerritos, CA 90703, United States
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Baskin-Robbins
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An
Review β„–1

Do yourself a favor and order Very Berry Strawberry πŸ“, endulge yourself

Le
Review β„–2

I ordered an ice cream cake for my littlest 6th grade promotion and they were so communicative and made the icing in his school colors Nixon Academy β€πŸ’›β€ and Mae Lin (sp?) Went above and beyond to make sure my cake was perfect! And the price was great πŸ˜€ definitely recommend this store, all employees were awesome! Thank you so much

Da
Review β„–3

Two visits, spaced couple of years apart and both of them were not pleasant. As others mentioned in their reviews, we experienced rudeness too from the owners.They were rude with my 5 yr old boy so that goes a long way in telling how they are running their shop. All he asked was a request to sample a particular flavor and they rudely denied it. Being surprised we gently asked that other BRs do provide a sample, their response was we dont do it here in a rude tone implying you can go elsewhere then.Of course we left the place without buying and fortunately, they are not the only Baskin Robbins in the area, so we will stop visiting this place for good now.

Sh
Review β„–4

Well I like most enjoyed the cleanliness, and service but, $7.50 for a single scoop and a childs scoop is ridiculous. Thatll never happen again.

sa
Review β„–5

The old persons in store are not in right attitude toward customers. Not a single word of greeting, just quick look over the counter, busy on whatever and never ask what do I want. Wonder why are they in store and no interest on customers. I waited little just walked out.

Di
Review β„–6

I love baskin robbins but just like everything else in the world, its getting more expensive and I feel like the scoops are getting smaller.

Mi
Review β„–7

Crowded when visited. Not kept social distancing and not orderly but crews did not care about it

SI
Review β„–8

I remember coming here while growing up, on my breaks from being tutored. It will always be a fond memory for me and still tastes the same as before. Support your mom and pops shop!

Ga
Review β„–9

Bad costumer service don’t go here!

Sa
Review β„–10

Has long has I have known Baskin-Robbins 31 .... they have had the special in the months with 31 days. This place is using covid to not honor the Baskin-Robbins tradition πŸ˜‘

Sy
Review β„–11

Closed! It says they stay open until 10pm. Arrived at 9 and it’s all locked up. :(

Je
Review β„–12

Really good ice cream of course,clean store and friendly staff.

mi
Review β„–13

I have always bought my ice cream cakes here. They are usually quite tasty and the employees have always treated me right . Today, however, was a different story. I was looking for a sugar free cake which they did not have, which was fine. Just to commemorate a dearly departed sisters 60th bday. Since they did not have the sugar free kind, I decided to just buy a really small log type ice cream cake. I told the attendant to scribble Happy 60th bday, Nanette. We agreed that she would have to scribble it on the platform since the cake was too small and had not enough space in it. She used blue icing (!!!) to do that. I asked if she could change it to red which she had on the side but she refused. While I took the cake home, that young woman ruined the experience for us. I hope that she wont do that to her other customers. She needs better customer service skills and I hope she gets it soon. There are other fishes in the ocean, if you know what I mean.

Le
Review β„–14

Nice server, clean place but they need to fill up the cups for the price Im paying. She left too much empty space at the top of the shake cups. They didnt have dome lids and we werent offered whipped cream.

Ha
Review β„–15

Some old lady gave me old red jam that was sitting under the counter, 2 small slices of banana and ice. it was supposed to be a strawberry banana milkshake but she didnt even put ice cream in it. hope she gets fired

Da
Review β„–16

The owner couple was very Rude, when we got in no one greeted us, we waited 5 minutes to some one notice us. We want to order ice cream cake, we were exploring the cake & owner came and shut the fridge door, was really bad experience with the old couple, will never go there again

Ri
Review β„–17

Just went in with my kids to get ice cream there was three employees helping one lady with an ice cream cake well me and the kids waiting ten minutes for any of the employees to notice and help us. One did notice and instead of helping us which we were next she helps this white lady instead who just barely walked in. I was very upset and my kids were sad so we just left. Never coming here again

Ka
Review β„–18

Love this ice cream place, they have alot of options, the ice cream here is delicious amazing customer service always feel welcomed here, they greet you as soon as you step in, they all smile very attentive, social, very friendly, and helpful. Highly this place

He
Review β„–19

Great customer serivice

Ke
Review β„–20

Nice owners and helpful staff. I love going there!

Sa
Review β„–21

The customer service here was atrocious! The owners were absolutely rude, didn’t acknowledge us as I walked in with my family. I felt we wasn’t welcome. They were not helpful at all, instead very miserable & damn rude!!! Won’t be coming here again ever! It’s an absolute disgrace!!! Manners don’t cost anything! Disgusting customer service!

Da
Review β„–22

Great ice cream as always. The staff turn the open sign off and stop answering the phone an hour or 2 before the place actually closes. Beware.

to
Review β„–23

Loved it❗The service was a 10 Star. Thank you MariaπŸ‘β˜Ί

Ro
Review β„–24

Good place to buy ice cream cake. Old asian couple speak in their language. Dont understand anything.

sy
Review β„–25

Shows on the internet to be open till 10 pm. I went there at 9:30 pm and it was closed.

Vi
Review β„–26

They always take care of us here. Very patient and very friendly. Out of all the Baskin Robins weve been to, this is the absolute best!!

Ju
Review β„–27

Excellent customer service at this location. They are always so friendly

An
Review β„–28

Quality good price high feel so like not enough icecream look so small

Fr
Review β„–29

Good Service and nice variety. The con is price

Id
Review β„–30

I go here often and I must say the service is always quick and their employees always polite.

An
Review β„–31

Excelente servicioGreat flavorIce coffee the best

an
Review β„–32

Favorite ice cream place. They have over 10 flavors and have ice cream pizzas and Ice cream cakes!

Da
Review β„–33

The owner lady is rude. My family was there eating ice cream and she started flicking the lights to get us to leave 7 minutes before they closed. We had already been there for a bit eating so it wasnt like we came in last minute

Vi
Review β„–34

Very calm place not a lot of ppl. Staff is friendly

Zi
Review β„–35

They always have great flavors. If the managers are not around, some of the employees dont really know what they are doing...they are usually high schoolers or college students working here.

Co
Review β„–36

This Cerritos Baskin Robbins owner price gauges his customers. We paid $2.00 more for the exact same thing as the Baskin Robbins 5 miles away. I contacted Baskin Robbins directly and was told that although the stores are independently owned, once a year Baskin Robbins gives price guidelines to its stores. This store obviously does not adhere to the guidelines. Be prepared to pay too much here.

Sa
Review β„–37

Great selection of ice creams. They dont accept Amex.

Ri
Review β„–38

Just jacked up the prices so high you cannot afford to go there...large milkshake is nearly $10.00. I was told it was because the rent had been increased. DO NOT PATRONIZE THIS STORE>>>!

Do
Review β„–39

Best service!

Ba
Review β„–40

Got a banana royal it was great.

Te
Review β„–41

The kids working here aleays have a smile, a good attitude, and theywork very quickly. Plus the ice cream is fantastic!

Si
Review β„–42

The best ice cream 🍦 in town.

Tr
Review β„–43

So many delicious flavors

Ce
Review β„–44

Great for a fternoon treat.

Ma
Review β„–45

Helpful staff and the ice cream was good. The restaurant needs an update.

Ro
Review β„–46

Basking in the glory of my birthday at Baskin Robbins*EXTENDED* BIRTHDAY MONTH=BIRTHDAY COUPONS=HAPPY RODNEYFree scoop of ice creamThere used to be a Baskin Robbins near me, located on Del Amo & Bellfower, which closed down & later became a Pep Boys Tire Center. Because of that, this location, by default, is the nearest to me.Ive been here a couple times, usually for a cappuccino blast or for the annual free ice cream day. As you can imagine, the line is long on that day. Not one to pass up a free scoop of ice cream, I made my way to Baskin Robbins before the coupon expired.Hmmm, pumpkin cheesecake? Amazing Spider-Man 2, made with real spiders? Oh, wait! State Fair Fried Dough?!? Ill have that, please!Cinnamon caramel flavored ice cream, loaded with funnel cake flavored pieces and a fried dough flavored ribbon. Its as good as the description says! Though not quite sure what a fried dough flavored ribbon is, I do know the funnel cake pieces within the cinnamon caramel ice cream wins the State Fair blue ribbon from me. The delicious scoop reminded me of cookie dough ice cream, kicked up a cinnamony notch. Each bite taking me to ice cream nirvana. At almost 300 calories per 4 oz, definitely not something I want to gorge a whole quart of after having a bad breakup or finding out I have a love child in another country ;p But, as a scoop for a small indulgence once in awhile, its tres bien!Service has been good the times Ive been here. I want ice cream, I get ice cream. Nuff said. There are a few tables to rest your rump roast while you savor your ice cream. Parking is in a private lot.Hipster, artisan ice cream parlors are now all the rage. However, dont overlook Baskin Robbins. Its an oldie but goodie, being around for a long time, but the fun, intriguing flavors, such as the State Fair Fried Dough, keeps Baskin Robbins fresh & new for kids & kids at heart, like me.Ice cream run? Count me in!Highly recommmend!NOMNOMNOMNOMNOMNOMNOMNOMNOM

Ho
Review β„–47

Worst place I ever seen. Staff was rude. Quantity was half of what we get in other BR shops. I asked for Extra cup, guy told me that comes with extra cost, but we never paid extra at other BR shops for this.

Je
Review β„–48

Disappointed that they charge more for their ice cream than other B&R in the same area. 2 pre-packed quarts are $12 and $10 at other stores. Nearly $1 per pound more than other stores.

B.
Review β„–49

Nice people. Clean joint.

De
Review β„–50

Excellent variety of ice cream❣

Ab
Review β„–51

This has been there for some time and when Im by that area I go there to get some pistachio ice cream I love it

St
Review β„–52

Gotta love it!

St
Review β„–53

Prices are to cheap. I’ll come back the the prices raise :)

Ol
Review β„–54

The best ice cream in town

Ba
Review β„–55

Good ice cream

Ru
Review β„–56

Place was filthy. They didnt have napkins on probably the busiest day of the year $1.50 scoops day!

Te
Review β„–57

Love this ice cream

Li
Review β„–58

Basic Ice cream place.

Ky
Review β„–59

Ive Never Been To A La Mirada Baskin Robins

R.
Review β„–60

$$$ kids scoop is overpriced. They now take credit cards but raised their prices.

An
Review β„–61

Good ice cream!

Sh
Review β„–62

Ian served me very well and was a 🐐 he carries this franchise

Am
Review β„–63

Just went with my son, ordered banana splits, I asked for sprinkles since she put some sprinkles, she didnt give nuts so.

Sh
Review β„–64

The staff is very friendly.

Ro
Review β„–65

The name says it all

Sa
Review β„–66

Slow needs more staff to help

Se
Review β„–67

Only come on the 31st of the month

Li
Review β„–68

Scoop size is getting smaller and smaller.

Th
Review β„–69

Good

Ba
Review β„–70

Small and cozy

On
Review β„–71

Excellent

Jo
Review β„–72

Very friendly people

as
Review β„–73

Bad

Mi
Review β„–74

Friendly staff

Hi
Review β„–75

We love coming to take a. Ice cream after the mass, to share as a family, this particular is very familiar and the flavors always change. Now we love cherries and those with oreo cookies and those with coffee πŸ‘.If you agree please like.

JO
Review β„–76

Mm mm mmmm

Li
Review β„–77

Good quality ice cream, first class service

jo
Review β„–78

Rico I love it

Information
43 Photos
78 Comments
4.1 Rating
  • Address:12540 South St, Cerritos, CA 90703, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 562-924-0656
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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