I was on a road trip with my new Buick Enclave, when it became apparent that I would not make it home to my dealership until well after I had passed my first warranty service. I found it difficult to find a dealer that could or would fit me it until I came to Tri-State. They gladly worked me into their busy schedule, took excellent care of my vehicle, and got me in my way in no time. Kudos to Brian and his crew!
I had scheduled a service at the wrong GMC dealership. But the service manager, Brian, was more than accommodating to still check out my truck. We took it for a test drive, he pulled the codes and then cleared same. He shared some techniques to resolve my problem. I want to thank him for his personal attention and outstanding customer service.
When I bought my truck from Tri-State Dave Jr bent over backwards to ensure that I got exactly what I wanted at the best deal possible. I went back, yesterday for an oil change and problems with my AC. Brian was very personable, listened to what was going on and the mechanics got my truck fixed quickly. What I thought would be a 6 or 7 hour wait ended up only being 2 hours. The people working at Tri-State are amazing! Go check them out!
I have purchased two used vehicles from Tri-State Motors with the help of Dave Morris and his team. They have been fair and professional in every way and superb in addressing and fulfilling my needs, without being pushy. They went out of their way to assure the vehicles I purchased were mechanically sound and detailed to the max. I give my wholehearted recommendation to anyone interested in purchasing a vehicle from Dave Morris and the Tri-State Motors team.
The repair process was simple and everyone was so kind!My doorhandle broke and I was having to climb across my car. They got me in quick and no more crawling across the passenger seat was necessary!Everyone I had an interaction withWas so nice and helpful!
I just traded vehicles at Tri State Motors and Chad was great to work with! They provide excellent service and I highly recommend this dealership!
Thank you so much for figuring out the issue. 2 mechanics prior couldnt figure it out. Much appreciated and fair price. Thanks so much.
They completely saved the day! My car broke down on vacation, they set up us up in a rental car, drove us to the rental place and had my car fixed by the time we needed to get back home. Highly recommend! Really appreciate the care and concern!
Very friendly, professional, and quick. I thought I was going to be there for an hour or more for a recall repair and was there less than 30 minutes. Would definitely use them again.
My diesel pickup exhaust system acted up while my wife and I were traveling through cedar city. Marc, Brian and all of the staff at Tri State GMC were just terrific in helping out a total stranger. Their service department quickly diagnosed the problem, quoted a fair price and were able to order the part and repair my truck in a timely manor. I’m grateful for their expertise and kindness. I recommend this dealership service department without reservation
Great experience! Very friendly and fixed my car right up! Will definitely be back!
Great experience at this dealership. Sales consultant Chad Halliday was top notch. Felt like buying from family. Would highly recommend this shop! Excellent experience. Thanks Chad!
The service department took great care of our Chevy suburban, the work was done quickly and with great pride.
On our way to Las Vegas our AC stopped working on a day that was 104! Called Tri state and talked to Brian who told us to come right in. They found a loose belt and we were on our way 20 minutes later and no charge. Brian is awesome! Highly recommend this place.
Dave Morris made it so easy to find and finance a car that met our needs and in just one visit! It pays to shop locally.
Great repair service. Had a problem with some strange lights flashing that GM themselves couldnt explain after 4 hours on the phone. Went there and was in and out in 30 minutes with it fixed. Ill be back for all future repairs.
I worked with chad, he was very understanding of my situation and helped me find the perfect car for me! 10/10 recommend
We were helping drive my nieces car as they were moving and it started overheating. It was a holiday weekend and no one could get us in. We called and they stayed late to help us get back on the road. Outstanding people!
We were traveling up I-15 near Cedar city on a friday afternoon when we ran into some car troubles. They called in an extra mechanic so that they could look at it for us. They were able to get it worked out pretty quickly while we waited. All of the employees we met were very helpful, friendly and seemed quite laid back. I would definitely recommend this place!
Everything was great it was exactly the truck I ordered and had a good re-view going over it. Chad did a good job.
Chad was great to work with. He answered all my questions (I had a lot).We didn’t feel pressured into anything. It was a great experience. Thank you.
Great service, but the prices are a bit steep. If you need something done quick and done well they will take care of it.
Super helpful and very friendly. Made trading in my car for a new one so easy. Would highly recommend to anyone looking for new or used vehicles to stop by.
Chad was awesome and helping us not only build our car but holding it for us through a refi on our home and just getting everything exactly how we wanted it highly highly recommend!
Had some warranty work done on my truck they did a great job and quick and on time
My friend works here and I got the upmost and best service I could ask for. The staff is very friendly and helpful and they got my car finished in less than 20 minutes!
We can always count on Brian to have our back. Great service! We will be back
This dealer was a lifesaver. Was broken down out of town while trailering an RV and they got me in immediately and solved my issue and got me running again. So thankful for this dealership
Brian is great! Appreciate the quick service.
It was easy to get an appointment and the work was done on time and correctly. Have always had great service at Tri-State. Tks.
Only place I ever take my GMC pick up, always very satisfied with their service. Thank you very much Brian.
Great service! They are always honest with me and tell me how it is. Fast service and very reliable!
What to my wondering experience did appear. I approached the manager of auto and said we wanted an oil change today. He said how about now! What a delight to be attended to so quick.
Chad at Tri State Motors was good to work with. He kept us updated on the status of the vehicle that we ordered. When vehicle arrived he made sure our transaction went smoothly. Very happy with our experience with this dealer.
Top notch service! Took time to help me fix my GMC in an emergency situation. Would highly recommend them!
We always have a good experience at TriState! Working with Dave Morris is always a pleasure, hes always treated us good!
Good people - completed warranty repair ahead of schedule. Well done!
Tri State did a great job and the turn around was really fast I couldn’t be happier.Ronald Dalton
The vehicle purchasing experience was great. After shopping at numerous dealerships in Las Vegas, Nevada and St. George, Utah I was delighted and surprised to find exactly the truck that I was looking for and superb service.
Everyone at Tri-State is so nice and pleasant to deal with. They took care of me and made sure I knew how to take care of my vehicle.
Awesome service. Much improved over last time. I especially appreciate Brian in the service department for his expert advice and understanding of my needs. GREAT JOB BRIAN!!!!!!!4/21/2021Took my pickup in for scheduled maintenance this morning and to have an issue with the chassis checked out. They checked everything out and found all to be in order. They completely serviced my truck and did a beautiful job. Tri-State has the best service department on the planet and certainly a one-in-a-million service manager. Thanks Brian. You and your crew are AWESOME!!!!!⭐⭐⭐⭐⭐⭐⭐⭐⭐
Dave and Chad are the best people to work with when you are buying a car. I have been buying vehicles from Tri State for 20 years and I will always be a loyal customer. Thanks again for a great deal.
Working with Tri State Motors is always a fast and smooth transition in buying your vehicle!! This is my 2nd truck I have purchased through them and was by far the best and fastest process yet. Approved within 30 minutes and drove my new truck off the lot within 2 hrs. Thank you Tri State Motors!! It was a pleasure working with you.
The most efficient and organized place I have ever bought a car. Chad was friendly and helpful and no upselling. It took about 20 minutes the first day and about an hour the next day when I signed the papers. Sooo amazing! Ill definitely use them again if I ever need another car.
We were passing through Utah towing our Airstream travel trailer. We started getting messages on the dash that the coolant level was low and to add coolant. We could smell the coolant. We pulled over and popped the hood and discovered the coolant had sprayed all around engine and the overflow tank was empty. I put some water in the tank and we managed to limp to our campsite. After doing some Google searches, I picked Tri-State Motors service based on reviews. When I called they scheduled me promptly, fitting me into their schedule. They let me bring my truck a day before my appointment so I had the truck towed to their facility.They provided a loaner so we werent stranded. By the time I got back to our campsite in the loaner after dropping off the truck, Brian in service called to let me know my truck was fixed -- a day early and literally an hour after dropping it off! I am exceptionally pleased with the way I was treated and how well they took care of my issue.
Perhaps the best experience I have ever had with any repair shop.I own a 93 Cadillac which used to have a lot of issues. Now it hardly has any issues at all. The staff is friendly, the labor rate is surprisingly affordable, and I have never had any business treat me so well as a customer. They helped me fix what was needed on my car, and told me what I could wait on, and even talked me out of a rather costly repair that I later found out wasnt needed. They work quickly, do things when they say theyre going to do them, and call you to keep you updated every step of the way. Owning an older Cadillac is hard, but these guys have made it easier and much more affordable than I ever expected. I am impressed, and grateful for such a good experience.Sometimes theyre quite busy, and you might have to wait a few days before you can bring your vehicle in, but I would gladly wait for the quality of service received. This is a business run on customer loyalty and quality of service.
Friendly people to deal with. Just wished they had a promo system for their service department.
We were traveling when our check engine light came on. Sadly it went off as the tech was pulling into the garage, but they spent time trying to discover what started the check engine. They were very helpful and kind. I would recommend Tri State to anyone.
Fantastic experience!From the moment I walked in, until the moment I drove away in my new truck; Chad was amazing.He was able to answer all of my questions and was incredibly helpful with my loan.Highly recommended.
Great service as always! Got the needed part the next day and had it fixed quick!
Great service and trusting people. I have had bad experiences at dealers trying to hide things. So usually I question then a lot. But they were honest with me and told the truth. Hard to find people like this so I will be going back.
The staff and service we’re absolutely amazing. David Morris was fantastic.
Tri State Motors did a great job in helping us get back on the road as we broke down in Cedar City. They kept us informed concerning the availability of parts and fit us in their schedule the same day. Great Customer service by the service department. I would highly recommend this dealership. Wish they werent so far away from home so we could use them again.
Chad was awesone!!! Very helpful and friendly. The purchase process was a snap. Ive always had a good experience at Tri-state Motors. Thank you so much!
Always great service, parts counter and service advisor are always helpful and accel at there jobs!
Outstanding customer service. Very friendly staff. Went out of their way to help us when we were on our way home to California. Even let us use a rental car well our part was being replaced. I highly recommend their service department.
Ive been going for little bit now there always good to me
From choosing the vehicle to service, TriState Motors has been the best car experience we’ve ever had. Easy to contact, low key, & efficient. No pressure to buy & work done on time. Our 2020 AT4 Sierra is the 3rd truck we’ve purchased from the Morris’; no need to go elsewhere
Tri State Motors is always professional. Even though I drive a Chevy. The only GM dealership I trust in Cedar City is Tri-State. My next new Truck will definitely be bought through Tri-State.
Tri state motors have fair prices on all their used vehicles. They have really good sales consultants to help you with any questions you may have. I had a good experience going through them to buy a new vehicle
Quick, professional service on my Cad XT5 ! Ill certainly use them in the future
The people at TriState are extremely knowledgeable, and proficient in taking care of our vehicles. Their charges for service are very reasonable and their certifications are up to date. Thanks to Brian, Marc and Chad for all their efforts.
I was very pleased with the service. They were all very friendly and fast. They also took care of two recalls I didnt even know I had.
On my way from Boston to LA, my car broke down in Cedar City. The tow truck towed my car to Tri-State Motors. Brian and the rest of the staff were great. They set us up with a loaner and gave us recommendations for things to do until my repair was done. They were so friendly, accommodating, and fair. Great place to do business with.
Great service Friendly staff Excellent quality
I made an appointment to have my oil changed. Brian the service manager took my vehicle in on time. It only took about a half an hour. While waiting the office staff were polite and friendly. Over all it was a good experience and I recommend Tri State motors service department. Good job
Chad is amazing, the staff is amazing, bought several vehicles there and always had a outstanding experience....went to cedar city motor company just to shop around and look, they gave me the run round and I was back to chad and bought a vehicle same day 10,000 cheaper and I am a happy happy man, thanks again Tri-state for never letting me down, and again thank you Chad
I arrived home to So Calif on a Saturday as scheduled thanks to Tri-State Motors GM and Service Manger Brian’s effort to get a mechanic to fix my 2010 Chevy Avalanche’s problem. On a Wed while camping on my annual trip to UT my truck had a problem with a throttle position sensor that reduced my engine power. At first I had called the Chevy Dealer but they couldn’t look at the truck until Tuesday, fortunately for me they recommend that I call Tri-State GM. What a surprise when Brain confirmed there was a special coverage warranty for that throttle sensor that was about to expire and they could get the replacement part. Plus, they could get the work done ASAP on Friday...and sure enough, it got done by 2pm. Also, Thanks to Rick at Chevron @ Beaver that drove out to the Lebaron Lake area at 9pm Wed for the flat bed tow to Cedar City the next day. Fist bumps all around. (P.S) Good to know that Chevy Truck owner’s have a GM option at Tri-State.
A great car dealership very kind and courteous people that work there. Done a great job on my truck.
Extremely satisfied! They were able to get our vehicle in pretty quickly and fix the issues that needed attention.
Best dealership in town! They have the best customer service!
The team at Tri-State always make you feel welcome and are genuinely concerned to make your motor vehicle problem right. I have always been impressed by their courtesy and attention to detail. I trust my vehicles to their care.
I was in a desperate situation and Tri State Motors employees were completely sensitive to my needs and went above and beyond to resolve my issues. Being stranded out of state, because of Tri State Motors, I made it home safe and sound with no further vehicle issues.
I dropped dropped by with an engine light that reduced my engine power. The other dealer in town had told me they were busy for 10 days and sent me on my way. This after I explained the power failure and that I was driving cross country. Tri State was also busy but Brian and Luis took the time to briefly diagnose the problem to see if there was a quick fix. Far better customer service here.
Friendly and accommodating. We have always had a loaner car while our vehicle is being serviced. We trust Brian and his crew of expert mechanics. We never feel taken advantage of or that the we were over charged for the service preformed. We trust Tri State Motors and will continue to use them.Dennis and Diana PetersenParowan, Utah
So, I initially came to the dealership to have warranty service work done on my GMC truck, and left with a new car. The service was done quick and efficiently. Bryan the service manger was very easy to work with.While waiting for service we were greeted by every employee that walked by. I quickly observed that this dealership was different. Different in a good way, everyone went out of their way to make you feel welcome.We ended up test driving a vehicle that my wife saw siting on the lot. She ended up loving the vehicle.Chad was our salesman. He gave us his best price up front, no haggling. I would have to say it was the best car buying experience I have ever had. Chad secured us the best financing rate through our credit union. Everything was done at the dealership, all within record time. There was no pushy up sales, just a straight forward fair deal.I can’t say enough good things about this dealership. We will be back for future purchases. I highly recommend this dealership. Thank you for a great buying and vehicle service experience!
Great parts and service department. I just wish the leadership would require the staff to wear masks.. Im old.. Cant take any risks... They should be mandatory nation wide..
I found the car I have been serching for, for months. It is the right color inside and out. My sales rep Chad was extremly helpful and got straight to the point! We drove over 200 miles, 1 way, to make this purchase. I would do it again. Everyone at Tri-State Motors treated us as if we were family.
Brian is the best person in regards to automotive service Ive ever dealt with!! There a million of good things I can say about Brian and his crew. Fast, Efficent, caring, and high quality work put in.Thank you Brian & Crew!!!
Great service. They got us in, diagnosed and fixed our truck in less time than anticipated. And under warranty! They saved our holiday weekend!!
Tri State Motors did a great job with my oil change, tire rotation and fuel filter change. Right on time when it was promisedThanks
Well they fixed issue fast and price was fair.I like it . Now if I could have got them to buy brkf that would have been great. :)No really they done GREATThank YouDaniel Raddon
Great group. I got stranded in Cedar on my way through town and they spent weeks working with my warranty to get everything covered, fixed, and paid for.
We brought our vehicle to Tri State for diagnosing a bad vibration from the front. They took the vehicle for a test drive, gave us a vehicle to run errands with while they were looking at our vehicle and told us what was wrong and a more qualified shop to have it worked on as it was a dct transmission and took specialized training. After all this we asked them how much we owed them, the charge was $0.00. They are straight forward, honest people I wouls refer anyone to.
This place is awesome. I have never been a fan of any dealership. However time after time I come away from here feeling good. Never have been excited about dropping over $1000 but at this store I never feel bad. I Always feel like they did all they could to help me and usually completed way before the time they estimated. Do whatever it takes to keep this service department funded, intact and operating like the well oiled machine it is and has been for years.
Diagnosed problem. Had parts delivered & fixed the next day. A day earlier then expected! Will be using them for all of our service. Thank you!
These guys really took care of me. I was driving from Washington, UT to Salt Lake and the engine light popped up. I didn’t want to take the risk of driving that far and Tri State squeezed me in their schedule. Very fast and top notch service!!
Professional, fair prices, knowledgeable. Overall good guys with lots of local knowledge.
The guys at Tri State always make you feel like family and the service is always top notch
In June I was travelling through Utah and noted a horrible sound in my truck. I was directed to TriState Motors. A lovely man came out and checked under the hood of my truck. This gentleman diagnosed that there was something wrong with my power steering. He said, however, that the dealership was completely booked for the day. He could have simply said, I am very sorry, but what he did was make successive phone calls to find a place that could look at my vehicle that day. There are still good people in this world. With my profound thanks.
Great team at Tri State motors! They’re easy to work with and meet the needs of customers.
I had a great experience. They did a great job on my brakes, gave me a loaner car so my two-year-old wouldn’t run havoc at their business and the price was even better than expected. I will continue to use them for all of my car needs.
I am always treated with respect and kindness. Appointment time is always prompt. I get a loaner car. Every one is friendly and willing to show me how things work. They are why I have several Cadillacs. Thank you
The service department and staff at Tri-State Motors was friendly, professional and efficient. I had two problems with my vehicle that they correctly diagnosed and repaired quickly. They are fair and honest and I highly recommend them. For a small shop, they are definitely top notch!!
We trust Tri State with our auto repairs. They are honest and do good work!
The service department was fast and straightforward. I appreciate both the honesty and reliability Ive experienced and come to expect from the maintenance department at Tri State.
My experience at the service department was outstanding! Brian in service was great to deal with, he was up front and honest. He took the time to discuss the problems I was having with my truck. Bob was able to trouble shoot the problems and fix my truck quickly. I was treated fair and honestly and would recommend there services to anyone. Thanks guys👍Tim
Best auto repair experience of my life! The staff was incredibly friendly, knowledgeable, professional, and quick to add a cherry on top! I’m from out of state but wish I could take these mechanics home with me. If I were a local, they’d be my mechanics for life. Great service! Thanks Tri State Motors! You are the best. 😁😁😁
Nice guys, job done well, all good 3 days later and 2 states away! Love that, no worries!
They were so fast and did a fantastic on preparing my air conditioning on my car.