I had an amazing experience buying paint during the paint sale last weekend. It was all because of Gonzo! He was a rock star. Patient, informed and willing to go above and beyond to make sure I was completely satisfied with my selection. We ran into a problem with the color not matching the swatch I selected. He came up with a brilliant solution and work around and provided me with a perfect match. This guys an absolute genius and Im so happy he helped me! He was actually off shift when I walked in, he heard me asking for help and clocked back in. Who does that?Gonzo is worth his weight in gold and Ill never shop anywhere else. Thank you, thank you, thank you! Sterling example of a stand up employee making all the difference in the world. I love my paint and simply adore Gonzo!
The staff could not have been nicer. Helped in every way they could finding what we were there to get.The variety of merchandise in the store made it quite fun to look around.Been shopping Ace for years. Nice to know they havent lost their personal service
This store is a great addition to the neighborhood, it not only saves time and money, because now I dont have to drive into Palm Springs and hope that I find what Im looking for! I went Im for some wood filler and came out with a bag full of home project goodies, they always seem to have things that I forgot that I needed ! If they dont have something, they will order it and usually youll have it next day! I know this got a little long, one last thing . They have a fantastic group of folks who are there too make sure that you get the right item the first time ! Thank you Ace Hardware of Cathedral City, hey Jennifer !!!!!
I am so in love with this place. They have everything you could want. I was also impressed by tge staff. The staff was so helpful. When i went in during the grand opening we asked if they had any salt for the water softening system. At that time they did not carry it to my surprise the next time i went they had it! Amazing place love it!!
We enjoyed our visit to this newly owned store. We entered into their rewards program so we would receive their mailings of specials. The guys were friendly and helpful. Each isle was stocked with everyday items needed for the house and yard. They have a cooler that will keep for cold for a lot longer than traditional coolers, really neat! It was memorial weekend, they presented us with a medium size flag, complements of the store. A very nice touch. They also offered a bag for our items at no extra cost, free, how nice! Nice neighborhood store.
Nice clean store. Friendly staff and they even sell beer. But as far as prices are concerned theyre easily 25% higher than Lowes and Home Depot. Quite a shock and disappointment. You like to see an old established place like that be competitive. But it doesnt look like they are. So Ill save this place for emergencies otherwise Im going to save money and go to the bigger stores
There always out of there products. Was helping a friend move and it was always a joke between us do we dare try Ace because we dont want to drive all the way to Home Depot. We would say maybe they will have it...NOPE! Why didnt we just drive to Home Depot 😭. And there excuses are..sorry its the person whom does the ordering. WELL FIRE THAT GUY!! And be careful if you purchase something from here, be sure to open the package before buying to make sure all the parts are their. When people return items they just tape it up and put back on the shelf, not making sure all parts are accounted for. Terrible store! Save urself the headache and go to Lowes or Home Depot!
I was SO happy when they opened up. My favorite store. The people who work there are knowledgeable about everything in the store. They take time to explain things to you. They stock anything a home owner would ever need.
Service was superb. Young lady and young man were extremely helpful in finding the items I needed. And: the young man did not laugh when I asked him to put the 5-foot aluminum ladder into my Smart Car.
Great service. You NEVER have to look for someone to help you. Tonight, Gonzo was asking me what I was looking for the second I walked in the door!!! You never get THAT kind of service at the big box places!! So glad Ace is here!
Great local hardware store with friendly and helpful people staffing the store. This store is just the right size for most of my hardware needs. This is the type of store I used to shop at before the mega hardware stores started to squeeze out the competition. Ace Hardware is a very welcome addition to the neighborhood.
Ace is the place with the helpful hardware people and that certainly applies to this store. It is conveniently located just a mile or two from the freeway and the people take great care of you when youre there ask you questions give you answers and they even have water by the door for the dog, what more could you ask for
Went in early to get keys made for my house. Great customer service and it was nice to have ALL my keys work. Thank you for doing it right the first time.
Walk in and they are asking what they can do to help you. Always have what you need. Awesome friendly staff and a nice clean store!!!
Jeremy has the most toys. Therefore, he wins! The man certainly knows his stuff and has practical knowledge and experience. Its my new favorite toy store!
Customer service was terrific. Everyone working there is very helpful. It also seemed as if the customers knew the names of the employees and the employees the names of their customers.
Great to fix anything store. Helpful people and variety of items excellent. Can always find what I need.
Found just what I was looking for and with the help of Ace Hardware Associate. They are very friendly and helpful everytime I go there.
Everytime I come here the employees are always very helpful and nice. I like how the stock STIHL products here.
Needed help,store was empty with only 2 other customers. Hard to find the employees to cut me tubing but once they came they were happy and fun and showed us the toilet plunger gun.lol
Asked for some help with fans by the owner of store and he didnt seem interested in giving me any advice on what to get. Every time Ive interacted with that man he seems to just brush me off. Not cool. Not going back
The newest and largest Ace Hardware in the Coachella valley. Centrally located.
Awesome store Im so happy to have a store like this so close to home. They have anything I need for my home.
Close by, easy to get to and has what I needed. Staff is very helpful and nice
Great selection, friendly available staff, reasonable prices. Nice to have a complete hardware store just a short drive away.
They were wonderful. I needed 4 screws to mount my TV. They found them in 5 mins. And put the bracket on my tv. Total cost 37 cents times 4. Thanks again Ace Hardware!
So nice to have a real hardware store in the neighborhood. Helpful staff too.
Great customer service, knowledgeable staff and great selection
Ace is small enough that you get help as soon as you walk in the door! And searching the web they had the best price on the fans I bought.
Great little neighborhood shop for anything from patio living to pieces and parts for minor household repairs.
ACE is truly the place of the helpful hardware person. Got help ... twice ... with water fountain pump.
It was immaculate and fully shocked! I was asked by every employee I passed if I needed any help.
Terrible no one who works there knows much. Claims they are Gay friendly. Not true.
We got an extremely poor quality custom window screen. The frame was noticeably uneven. $50 down the drain. Sticking to Home Depot for any future needs
Nice, clean and handy store! Great place to find what you need.
Great service. Have all my keys made here because they work everytime unlike Home Depot.
Ace hardware staff is soooo much better at customer service than Lowes and Home Depot. Dont wast yor time at Lowes or HD. Go straight to Ace youll be much happier and less frustrated.
Luv the place, extremely helpful staff, the place to go to get hard to find items
They have fresh popped popcorn, the nicest staff and the most perfect pretzels in the whole world...no im not being dramatic...lol
Very nice store with very friendly and helpful employees. Store is clean, well organized and the prices at good!
The usual Ace excellent service high prices
They go out of their way to help.The pretzels are soooooo good. And they sell cold beer!
Always friendly and helpful ! You can even buy lottery tickets here !
Great staff.... FYI does not carry worm castings.
The new store looks very nice. They do not stock any drip irrigation equipment.
Nice hardware store havent had any complaints yet. Service is great.
We were there to use some coupons. They wouldnt take them both. We left. Wont be back. This was not the only time.
First empretion works, helpful had exactly what I needed.
Small but nice to have a close hardware store, I get a lot more done now that I dont have to run all the way to ramon or Monterey for something.
Awesome place for your BBQ needs!! Staff there is friendly and very helpful!!
Was good first time in there and the staff was very nice and helpful.
Great service and helpful staff
Friendly and helpful staff, the store is a great addition to the neighborhood.
Nice staff..very helpful....so convenient
EVERY visit they have been very personable
Favorite new store, very helpful staff. They also have everything, snacks and drinks and even a garden hose
The team here is very nice, and very helpful.
Very clean hardware store and great customer service
Great personal service! No more of box stores for me.
Its time here. Found everything I needed. I will be back.
The employees are very friendly. if they dont have an answer for your questions they are more than willing to look it up and find out what they can for you
Great service friendly personal assistance.
Theyre the friendliest place around.
Local, convenient, helpful, wonderful staff! Wow, my new store.
Very helpful employees.
Very friendly atmosphere and employees
I love this place too much
Well save you a lot more time then going to Home Depot or Lowes as they actually have people there that can help you as soon as you walk in the door
Nice and knowledgeable staff,very helpful
They need more variety
New store great salespeople
Very helpful staff.
Great staff.
They dont have as much stuff as Home Depot but theyre the next best thing they have quite a bit of Hardware selection
New store and good stuff
Very friendly and helpful staff
Did n o.j r have what I was looking for.
Definitely the helpful place.
Ok hardware store. Small selection because smaller store.
THIS STORE IS CLOSED PERM.
I love my job!!
Why did they closed this store?
Great customer service
Great Customer Service
Very nice staff
They treated me like a thief
Gray service and staff!
Excellent service
Very convenient
Very helpful!!
Great service
Friendly and helpful
The Best
Staff was very friendly
Brand new and huge!
Glad theyre in Cathedral City!
Love Ace
Perfect👌🏼🌷🛠
Good customer service