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Metro by T-Mobile
4005 Manzanita Ave #48, Carmichael, CA 95608, United States
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Metro by T-Mobile
Comments
Sc
Review №1

They were FANTASTIC. I had a problem. TMobile shut my phone off two days early. I was going to pay it that day anyway......so I paid it anyway, it was turned on.........the next day it was shut off again. I went back in and Management was in there. And when I went in the same clerk was there again and remembered. All three told me my sim card had been hacked and threw up alarms. My bank account had been hacked to at over $ 360.00. They fixed up my phone account. ALL THREE FIXED ME UP......THANK YOU.

Ka
Review №2

Omar was great and very informative. He really took the time to answer all my questions.

Se
Review №3

Very helpful, helped my get my phone stuff in order.

lo
Review №4

First I want to say that Omar went above and beyond 3 days ago to try and help me.The reason for the poor review is the chubby curly headed kid who opened the store this morning. He has his standard answer for everything.... Sorry nothing I can do about it. He doesnt actually listen just rolls his eyes and drones off his standard answer.You need more employees like Omar

Jo
Review №5

Excellent help with get new phone. An help me setup. Thanks very much

Ve
Review №6

Omar was a very good Metro employee I like this service he helped me very much.

St
Review №7

Omar its the best and smart worker from this store he helps us a lot

Bl
Review №8

Omar provided excellent customer service. Was very patient with us.

An
Review №9

Omar was awesome! Went in here to get my daughter a new phone, Omar helped me with my budget and helped figure out the best phone that fits our lifestyle. He helped with setup and got us in and out. Thank you so much Omar

Or
Review №10

Omar is the guy that helped me at least few times to set up my new phone which i really appreciate it a lot i am not good with phone at all, & Omar was very patient with me & he explained to me everything about the phone that i asked him, he is friendly & polite & easy to work with.

Ka
Review №11

Guy did not know anything. Really not a good representative

Pa
Review №12

Service was awesome Omar helped me out I wouldnt go to another store this one knows what theyre doing thank God

Lo
Review №13

Hi everybody just got the nicest help from Omar at Metro PCS in Carmichael, Ca. He really cares about the customer. Outstanding service. Thank you Omar for helping me. Logan

Je
Review №14

Closed. Out of business

Su
Review №15

Omar went above and beyond to help me buy a new phone and even spent the time to help me set it up. Then he went even further than that by notifying me when the phone cases for my specific phone would be available. Extremely happy with this store!

Sh
Review №16

I bought a really killer phone the Moto g stylus. The guy who was working gave me full attention and explained everything about my phone it was quick in and out

St
Review №17

Came in with a broken phone and left 15 minutes later with a new one all set up for under $100!! Great service from Omar! Will be back again 👍

Lo
Review №18

Omar was so helpful, friendly, knowledgeable, just the best.

Ni
Review №19

Alex is such a great help. Always patient and kind

Ji
Review №20

Normally happy with the service here but had an issue with phone today and dude was useless.

Je
Review №21

Omar was such a help to me, he answered everything I needed to know, Ive been comming to this store since 2008 and have bought 8/9 phones from here, he is by far the best employee Ive delt with, thank you Omar for all your help, a real CAN DO SPIRIT

Je
Review №22

The service omar gave me was the best i have ever Had so helpfull and really. So nice and freindly this will be the only store for me thankj you omar you made my day

No
Review №23

Surprisingly a refreshing call phone store! This guy was great! We talked about plans and phones needed for work and pleasure. He walked me through the set up and what to do next to stay on top of my plan and bill. Im planning on moving a number over so I still need to get my other account number, but plan on coming back here just for the customer service.

ja
Review №24

My friend has metro. I had to take him here to replace his old phone that stopped working. He has had metro for 3 years and he says he has never had any problem with them. He did not have insurance on his phone so he had to pay $150.00 for a LG Phone do not know what model. I give them 3 stars because review is second hand.

Ir
Review №25

Spoke with a guy named Alex, super nice and informative. So if you have any issues ask for him.

Ro
Review №26

Very nice and helpful.

J.
Review №27

Wireless4life of Carmichael is a good place to buy a phone. Their staff seem knowledgeable about many of the phones, they do a good job of installing the thin screen protectors, and give their full attention to each customer.The only downside that I have noticed, is that they give their full attention to each customer. So if you just need to pay a quick mbtmo phonebill, you may need to wait a while as the person in front gets their new iphone P.0sh activated (the h is extra paperweight horsepower). Otherwise very fast service.Customer since 2011.

Ta
Review №28

I go here every month to pay my phone bill. The staff is knowledgeable and very friendly.

Su
Review №29

Omar was great! Good visit

BA
Review №30

Rep took a long time to help the people in front of me but he resolved my issue really fast.

Vi
Review №31

Adam is awesome. He is really friendly and totally knows his way around any phone. Lol

Sa
Review №32

Terrible customer service. I knew more than the one employee manning the store. Im going to try the corporate location on Howe next week.

LY
Review №33

Very Nice and Friendly at this location, Great Customer Service and Prices! Highly Recommended!!!

Br
Review №34

Tried to buy Galaxy S9. Arranged to come to store today in 1 hour. Showed up and store closed and would Jace to wait 30 minutes. Tried other times to buy phone here and always have problems here.

vw
Review №35

The place is clean and Adam was very helpful

Ab
Review №36

Awesome staff, thank you!

Br
Review №37

Masks required but not by employees?

Ab
Review №38

This area is not to good place I don’t liked

Ma
Review №39

Grate place the staff are always helpful and politely.

Ri
Review №40

Purchased new phone service. Works great

Ed
Review №41

Location of the store is very convenient, I have got my wife hers phones from this store, the guy that works here is very attentive and helpful, if u have a metropcs as ur phone carrier this is the store for u, also they have tons of phones cases and accessories for ur phone :)

ma
Review №42

The open to late i need store open at 8am because is the i get off from work

Da
Review №43

Always 5 star customer service!

an
Review №44

Would not be able to keep my phone number because there is no pin number to give

Br
Review №45

Extremely helpful and knowledgeable

MA
Review №46

Goog honest

Me
Review №47

Representative is very helpful

Fa
Review №48

Closed any time

Information
5 Photos
48 Comments
4.2 Rating
  • Address:4005 Manzanita Ave #48, Carmichael, CA 95608, United States
  • Site:https://wireless4life.net/
  • Phone:+1 916-481-4000
Categories
  • Cell phone store
  • Cell phone accessory store
  • Mobile phone repair shop
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–1PM
  • Sunday:10AM–6PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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