What a great experience my husband and I had at Oakley Carlsbad (maybe too great as we spent a lot lol). Jeremy and the other associate were so nice, respectful, and patient as well as very knowledgeable about the products. We are loyal Oakley customers and I was looking to replace my Oakley Misconducts, and Jeremy showed me the Sutros, very cool! He helped us maximize the deals and we ended up with 3 pairs of glasses. Great store, great customer service!
Lots of options but sadly out of the pair I wanted.
The Oakley store at the Carlsbad outlet is Freaking AWESOME! Jeremy helped me out so much, and was super friendly, and knowledgeable. His salesmanship was fantastic, he welcomed me into the store, asked if I was looking for anything in particular, when I mentioned sunglasses, he showed me where to look for the different styles. He know when to leave me to look at them on my own and when I was ready to purchase he was close by. He asked if I wanted polarized glasses, and when I answered yes he told me the pair I wanted didnt come polarized, but I could custom order them if I wanted, and I did. He was super cool and led me through the custom order process. My new sunglasses will be delivered to my house in the next couple weeks, and I couldnt be happier or more excited. Thank you so much Jeremy and Oakley, I cant wait to get them.
Great service, great prices!
Love this store. Its situated nicely between San Diego and Orange County, a great spot to jump in and see whats new and whats on sale.Went in looking for a couple new T-shirts (40% off) and left with a new pair of shades (@30% off +).Very helpful staff and well stocked with everything you could want from Oakley.
Catherine at the Vault, Carlsbad Outlets was extremely helpful and went the extra mile to take care of me when I was purchasing my Holbrook XL glasses. I would highly recommend you look her up for your next Oakley purchase. Catherine Rocks!
In-store representatives were very knowledgeable and helpful and attentive to not only myself but everyone in the store
I have been a Oakley customer since the 1987with the green and white sunglasses and many more items my last experience at Carlsbad was very very good experience highly recommended as well all the items in the store always has the oackley touch
Awesome customer service. Great warranty program and quality product
Love this place great products great prices very helpful people
These folks were great to work with. Gave me some different options and saved me money.
The costumer service that Karlie gave us was absolutely amazing, very accomading and knowledgable with the styles and type of the items we are looking for. Best deal was given to us!!!
Great selection friendly staff.
Great service. Very thorough, friendly, competent.
Great customer service and very professional!
Great store, quick check out and fantastic employees
The service was great as always! See you soon.
Great Product.. good prices.. very friendly young man helping customers..
Customer Service as well as ProductQuality is exceptionally, Cost-Effective! A definite -10- !!! 👍
Same price and sales as the website. Infact I found several items that were cheaper on the website than here
Phenomenal experience with professional and friendly service.
I bought the sunglasses, around a month ago, went to Store, with my receipt. Talked to the manager, he said I couldn’t do an exchange, the reason he gave me, they were scratched. They were NOT Scratched! And he couldn’t do anything about it . Oakley was my favorite store, Not no more, because of the Idiot manager they have working there .
Really good sales if you can find your size.....I really like Oakley golf shirts...they fit true to size.
Great customer service.
I got my first pair of Oakleys here in 2004. I got a pair of Fast Jackets and I love them. Theyre still running strong and I got a good deal from the staff there.They were very helpful and friendly to work with.I was only visiting for work but I would stop in again if I ever head back out that way
The service I received at this place was top notch. I was helped every step of the way, with finding the sunglasses for me. 😎 Plus I got a cleaner with unlimited refills to keep them clean.
They had what i needed.
If you like Oakley sunglasses, but dont like the price. The Oakley vault is a good place to go. The back of the store always have some good deals on multiple styles.
Great shop for Oakley fans! Carries just about everything you could want and the merchandise is seasonally rotated in and out so youve got good variety at every visit.
I dont ever write reviews but today at this store was very bad so i have to report. Got sunglasses for Xmas never used try to exchange with receipt and for my surprise glasses came with 2 microspic scratches. Manager of the store didnt replaced item and informed that was my problem not theirs. so be aware off this store
Today was the biggest disappointment ever. Got a pair of shades for Xmas and tried to exchange with receipt. The glasses came with 2 micro scratches that was almost impossible to see it. Manager said that was my problem not theirs and refuse to replace item. Shameful BE AWARE when buying from this store
What can I say? Staff is always super helpful, never had a bad experience here over the many years Ive been in here.
Oakley makes the best sunglasses, gogles, and have somed cool clothing as well.
Always helpful staff and they always clean my glasses as soon as I walk in. They make me feel welcome which is why I always end up buying something.
Oakley always has a lot of great things, I never leave the store unhappy and empty handed.
Great customer service ! Joshua was amazing! Got me a great deal on a watch! And Ivory at Irvine Spectrum 👍🏻
Workers were really nice and helpful
Great customer service! Great high quality products
Lacking a webpage, about the store/business. I came on to search for an Oakley item, categories of Oakley items, etc.Rather --- the only available data: the landlord/Premium Outlets being the sole subject. To show (the names) of its tenants. That be Deceptive to the reason of why Oakley having a page on the internet.Rather, Premium Outlets showing a page of all tenants names. Rather than a webpage of its tenant (Oakley in this case, as that what was google-searched).I was originally wanting to search the item, via inet, of this store. Before taking the extra time -- of the extra distance to this Oakley store. Compared to the other Oakley store that be closer.
Friendly staff and good selection. Prices are not always outlet level, but the clearance racks have some really good deals.
Found a great deal so happy.
The brehs are helpful 🤙
I used to own a pair of their sunnies years ago..they broke too easily.
All manager in yellow t shirts standing around talking and no customer service was offered.
I love
Good prices.
Good experience!
Will is the man. Thanks bro
Cool
$20 Oakley shirts, hell yea !
Oakley yes