The staff at Platinum was awesome! Mark worked with us to get the tires we wanted and they did the work in a very timely manner! They were actually cheaper than everywhere else that we looked for tires at! I am very satisfied with the work they did! Everyone at Platinum was very nice! I will be coming back and will recommend!

Fair, upfront and transparent pricing. No suprises. Great communication. Quanlity work.. They did what they said they were going to do. Probably not the least expensive in town, but more economical than a dealership. The old adage, you get what you pay for. Everybody has a light bill to pay and they gotta eat too. They have talented technicians. No complaints. In addition to some routine maintenance, I had a front wheel hub assembly that failed. They did all the legwork to get the part covered by OReillys warranty. I will use their shop again. I drive a ten-year-old F150 that I plan on driving for a while longer. Thanks guys.

Everyone was extremely nice and my husband & I highly recommend. 😊 Definitely going back for our vehicle troubles or improvements. 👍😁

Very nice. Good customer ett service. Didnt have what we needed.

I wasn’t sure about them. But they where great. Good price, fast and courteous service. They installed my rims, and when I’m ready I’ll be back for tires. Keep up the great work and I’ll continue to use and recommend you guys.Thank You Platinum Auto Service.

Charges ridiculous prices. Takes advantage of people.

Friendly employees good work done in a good time ratio

They did exactly to my vehicle what I told them not to do and then overcharged me and damaged my vehicle, stay clear.

Incredibly nice employees. Rebecca, at the front desk was very helpful and informative about what to expect. We were told our van would get looked at tomorrow but got a call later that day that they were able to look at it and even figured out what the issue was and how to have it taken care of. We came in early the next morning to wait and the mechanics even came in to explain the problem, how they were fixing it and why it would work. We were only passing through and this place was a blessing. We even looked at other shops in the city but this one had the best turn around time and was trusted by our tow truck driver as a place run by people with integrity.

Excellent customer service.

I had issues with taking my work truck here to get a puncture in a tire repaired and too look at another. Called before I arrived they told me it would take 20-25 min max. I was there for 2.5 hours. They fixed the other but told me the punctured tire wasnt leaking. Had to get a manager and show him the nail in it. Manager was helpful. And it was fixed a few days later. All In all if you have issues with a tire just take it to Forrest tire.

Real nice employees, the places is nice and clean. Reasonable price-time frame for Carlsbad. I love how the mechanic who worked on my car communicated and explained issues with my car with me.

Well the frop off was good. Lorena is very nice. I dropped off my car for diagnostic of the transmission. They call and say it could be this or that. Gave me three options. I asked how they came to the conclusion. Well i drove it and this is my opinion... what a scam. I just paid a place 107.00 to let two people joy ride my car. They didnt diagnose the problem wasted my time. Completely incompetent shop.

Took care of my gas vehicle quickly and decently priced. Office staff is nice. Their detailer did a mediocre job. Had them do a qoute on a diesel, priced high.

Great and dependable service

Awesome service

These guys seem to be concerned with taking care of their customers. I will return!

Slow and the price were 5 time high than it should be.

Great customer service

Very good service, it hurts that I cant be part of your work team