The lady went way outta her way to help me, even though I was dirty, grungy, &, I emagine, stunk to high heaven. Every time Ive been here they were helpful. Knowledgeable & friendly

Highly recommend this particular Napa outlet. The counter sales and support person was especially knowledgeable and friendly. He went to extra mile to even help me install in this an accessory that I bought there, because I didnt have the right tools on me or the know-how. This is your go to Napa if youre in Carlsbad or The neighboring Napa outlet thats about 30 mi from here on the way to Roswell. I highly recommend this particular Napa outlet.

Extremely helpful, went above and beyond to get me what I needed. Great service, will absolutely do business here again.

Went above and beyond my expectations to correct an issue. I was given the wrong oil filter and they promptly delivered the correct filter to me while i was out on an oil and gas work location.

Always so helpful!

Great friendly folks

Finely they got there s××t together. Got my parts. Right the first time. The big hair grey woman behind the old monitor . Should not answer the phone. She pushing off the future customers. Right.

Really good service. Employees very knowledgeable.

Helpful staff and they had exactly what I needed.

Knowledgeable parts people that go above and beyond for the customers.

Is good. In carlsbad bether. In like hoobs

Good Service.

Where I go for parts and folks here are extremely helpful.

Have quite large selection of auto and commercial parts, Decent tool selection. They do have knowledgeable employees and very friendly.

Great advice and service for a fair price !

Great customer service no long waiting in line for customer service its very nice compared to the other auto parts stores in Carlsbad!!

Very very helpful. Got parts for me very fast

As far as being a NAPA store, this place is pretty sketchy. They dont always have the parts I need but they have most of them. The staff is friendly, though not professional looking like they are at other NAPA stores.

Great people and did everything possible to find my part

Good for heavy diesel, not much good otherwise.

Best customer seviceThe employees go above and beyond the call of duty

Waited for them to open,didnt open til about 745 he was sitting in his car when we drove off than he gets out goes to door

Pretty impressed with the customer service and selection available at this store. Full line of auto paint products as well.

Quality service.. Very professional Staff

Only problem is they are not open on Sundays, which is the only day everyone is off work

Gotten what I needed and out the door quickly

Great service

Very freindly, and helpfull.

Wonderful staff, very knowledgeable.

Friendly staff very helpful

Very friendly and good service

Friendly and knowledgeable staff

If they don’t have it, they’ll get it in next day.

Customer service was Excellent

They went out of there way to help me with my alternator.

Typical always has parts and high as hell

Always great service

Good service

Best Place in Carlsbad to buy parts!!!

Very knowledgable

Friendly and fast.

Good reliable folks

Nice and friendly service

Not good, nothing in stock

Good prices on parts

Friendly and helpful!

Not a friendly place by the owner...

Helpful and informative

Always has what I need

Friendly and helpful

Friendly - home owned family business

Cool

Okay

Definitely recommend this place for your automotive needs