user
The Home Depot
1013 S Hanover St, Carlisle, PA 17013, United States
Appearance
The Home Depot
Comments
Sh
Review №1

Went to get a key made but they didnt have the right blank. But neither did Lowes. Very clean store. Staff is friendly. Willing to stop and ask if you need help or even direct you in the right area of what your looking for. Never crowded. Somewhat busy mostly. Not overwhelming with people. Id recommend this store to everybody.

Ch
Review №2

The staff at the registers were extremely helpful helping my mother find what she was looking for.

Bi
Review №3

Just doing a small hearth for a pellet stove. Loving the Depot!

Bo
Review №4

Well run store, very neat and lots of friendly associates working. Found exactly what I needed and picked up a hammer drill on clearance at a great price. Used self serve checkout with no issues. An attentive associate was nearby ensuring I had no problem. I shop here a lot and have never had a bad experience.

Da
Review №5

Walked in, got greeted, asked for a specific item, and was told where to find it.

J
Review №6

Ordered flooring and drove 40mins to pick it up. They said we had our whole order and we left. They called a few days later and said they forgot some of our order. Went back and they assured us that was everything. They called a few days later and we had to go back a third time because they didnt give us everything.We decided to give them a second chance and bought more flooring, to do another room, but paid them for delivery. They scheduled our delivery for a Friday. I used a vacation day from work to receive delivery. It never came and they never called us to let us know. Scheduled a second delivery and the same thing happened. The Home Depot is beyond incompetent and I will never shop here again.

Da
Review №7

Good place to shop. Nice friendly, helpful people. Great fastener (nails, screws, etc) section. Good selection of light bulbs and fixtures. Garden shop is really nice.

st
Review №8

Aisles marked accordingly. Items easy to find. Great selection

Do
Review №9

They cant do store to store shipments. And once u order something ur locked in.at their mercy because they Hav stupid policies. Wont go there anymore. Lowes is better anyway! Who wants to wait 3 wks 4 stuff that is posted as in stock but no one can find it. So u order it and they itll be a couple days...wrong itll b 3 wks. Screw them

Ma
Review №10

The service is solid. Do their best to get you whatever you need and if it isnt in store they are more than willing to help you order online and have it delivered.

Mi
Review №11

Quick shopping - sales people were helpful, but not pushy.

Ph
Review №12

We were able to buy the exact LG refrig we both wanted. Our appliance associate was helpful, courteous and made sure we received all the discounts, thanks....

Pe
Review №13

Great helpful staff, helped me with my little project!

Am
Review №14

Im sure the store is fine but curbside pickup is absolutely not worth it. I checked in appropriately, 10 minutes later they called me and asked me to move to a closer area. It then took an additional almost 15 minutes for them to bring it out. When I called to check the status, someone in the background got snippy about my call. That was inappropriate, plus the delay completely defeated the purpose of me doing curbside pickup-- my toddler was not happy we sat around so long. And we do curbside everywhere, nowhere else takes this long. Wont be making this mistake again.

Ma
Review №15

It was better then Lowes..got more stuff ..

Je
Review №16

We get special made color paint. And they are always polite and efficient.

Ma
Review №17

Just setting up garden stuff. Clerk was very helpful reaching planter I liked. During check-out he liked the picture of planter tower I am constructing. Prices are reasonable.

Mo
Review №18

A great business who cares for the community! So kind of yall to donate to Speranza Animal Rescue!

La
Review №19

Third discounts are great they also give veterans discount

Ll
Review №20

Home Depot, not my usual store. Made an online, curbside service purchase. Reasons, rebuilt left wrist and thumb. Received a text as requested, arrived at store, input code and waited. 6 minutes go by and I go in.Online purchase agent was informative and told me where my order was. Instructed to Pro area. Someone will come out and load. Great 👍.Arrived at Pro area and waited...Since I new where my order was, I went in. Found my order and it was correct. 20 2x4x8 and 4 sheets of OSB. Seemed every one was busy. Grab the cart and pushed it through the door. Went and got my truck and waited for someone to help 🙃...Preceded to load my truck.1. I did this with a rebuilt wrist.2. Not one person stopped me or offered help in any way...

Ju
Review №21

Nice store, very clean. Employees are very friendly.

Br
Review №22

Employees are always friendly. Good variety in the garden center. Good prices.

Sh
Review №23

Shelves were bare & the associates didnt know what they were doing & basically oh well 🤷

Ge
Review №24

Never had a bad experience here. Very neat and carry lots of seasonal items.

Ka
Review №25

Great sausage and cheese. Just never enough there when I get there.

To
Review №26

Good store with friendly knowledgeable people and very helpful around holidays

Di
Review №27

Can usually find what we need there more than not. Pleasant customer service always.

Ra
Review №28

Not having a good stock of items only carry certain type for only Toro brand mowers

Cr
Review №29

My shopping experience was great.I found what I was looking for and the personnel at the self checkout were polite and helpful.

An
Review №30

Didnt wear a mask, wasnt hassled about it!! Awesome!!

DE
Review №31

Nice staff very helpful

Sh
Review №32

I have visited the Carlisle Home Depot many times over the years. Ive never left a review for them but everyone has always been very helpful and assisted me as I needed. Just today Michael in plumbing came and helped me to locate a vanity. It wasnt in his section but he came and helped anyways. We couldnt locate the vanity at first so he offered to go up front and check there. The vanity was in another aisle. Michael got a machine and went up to get it down. Once we got the vanity down Michael pointed out an indentation in the box. He offered to take a look at it and assess if any damage was there. Fortunately there wasnt any damage but I appreciate him going above and beyond. I certainly always plan to shop at the Carlisle Home Depot. I appreciate the employees and the store.

Ar
Review №33

Home depot usually has what I am looking for when I go there. The staff members are attentive and pleasant.

Mi
Review №34

My go to home reno store for almost everything I need. People are always nice and their selection is huge. If they dont have it they will do what they can to help you get it.

Mi
Review №35

I walked in, they asked me what I wanted, they got it for me and as I moved my car it was brought to the service desk, I paid and left. Excellent service!!

st
Review №36

My worst experience ever. I will never return again. I asked a lady that was sitting in the kitchen dept if she could get me help for a washer and dryer. After waiting 15 minutes I asked again and she had the most terrible attitude. Then I get a lady and I ask which set of appliances are in the store and she says we only have this set here . Well I said ok Im going to lowes.

An
Review №37

Met my expectations. Had what I needed, and I left.

Ca
Review №38

Very helpful gentleman not only pointed us in the right direction, but walked with us to 3 different aisles to show us the displays, where the neck masks were.

Ri
Review №39

Home Depot still offering recycling of CFL light bulbs. Excellent service and eco friendly process. Do not go the way of your blue box competition which has dropped the service. NOT EARTH FRIENDLY! So keep up the effort.

Ta
Review №40

When we first walked in, Chad was not the friendliest person but, thank goodness we met Emma! Emma is amazing and she cut our wood perfect and also gave us ideas for our project. I’m giving Home Depot 5 stars for Emma and her helpfulness!

Je
Review №41

I go there mostly for milwaukee tools but buy them when they are on sale and sometimes you can find better deals elsewhere

Je
Review №42

Garden prices higher then Lowes.

is
Review №43

Good selection of all homing needs. Especially a fan of their royobi brand of multifunctional tools.

Ro
Review №44

I was able to get what I needed and get back to my projects.

Pa
Review №45

Requires masks at this time. Not enforced

Te
Review №46

Love this Home Depot. They did not force me to go to self check out & they had great plants! There was a cashier in the garden center who was very nice. I am totally going back to this Home Depot.

Et
Review №47

Really helpful staff and very patient with newbies to home improvement.

Ka
Review №48

No AC in the summer, I wouldnt suggest coming here if you have a heat intolerance. Not enough employees around to help.

An
Review №49

Employees are always helpful and usually have what I need in stock or I can order online and pick up. Generally faster shipping than advertised.

Da
Review №50

Favorite go too store

Ke
Review №51

Thank you for your knowledgeable associates that take the time to help us find everything we need for our home projects. The store is always so clean and well stocked.

ge
Review №52

Friendly employees however did not have suitable item I was looking for

As
Review №53

Home depot was great as usual. The staff there are very helpful and friendly, they always go the extra mile to make you feel like a valued customer. We always go to this location.

Lo
Review №54

Home Depot. Good Customer service you can expect every time you go there.

Bo
Review №55

Great place ! A pet friendly place always a happy clean environment.

El
Review №56

Nice place to go

Be
Review №57

Staff friendly, happy to help you. Easy check out

Ma
Review №58

There was a very nice gentleman, that helped us in electrical. Found us exactly what we need, provided nice conversation and walked us up front, to the registers. Very pleasant shopping experience !

Jo
Review №59

Meh, its HD good people

St
Review №60

Great customer service

al
Review №61

The employees were very helpful in seeing that i was able to get what i was looking for even though it wasnt at the store.

Mi
Review №62

Big Box Store

Jo
Review №63

Much better Than Lowes Blows...Wish we had one in our Area..

Br
Review №64

Jeanetta was such a help to me today. And, she was kind to my dog.

br
Review №65

Very friendly and helpful staff

To
Review №66

Needs to get stocked up things more. Tired of going for something and the shelves are empty!!!

MJ
Review №67

First time here, open, clean,.. Was able to find items after staff was able to assist me and figure out what dept these products were at. Will be back again.

Qu
Review №68

Had the worst shopping experience at the home depot on Derry street the manger by the name of mike was very rude to me and when I was getting clearance items that was tiles marked down he got upset and told me i couldnt buy them then told me i had to leave the store for being rude and disrespectful also claimed that on this day Nov 30 at 1140 am that I called one of his employees racist and as I was leaving he called the cops and said I was creating a hostile environment. When I got out side the cops was there and the told me they was going to lock me up for trust passing, I ask the cop to go look at the tape in the store that would prove other wise.the sad thing is that Im a African American and I was treated that way by the police and the store manager I was guilty and had to prove my self Innocent so sad because I shop at all for home depot in Harrisburg and this one one Harrisburg pike up by Dickerson is the only one I feel is racist and if you dont be live me go to the store and see for your self there maybe 2 minority that works per shift. I hope some one will read this and have that home depot pull the surveillance tape to see that Im telling the truth but in America they dont want you to know that your treated unfair because of your color so go to the home depot look at the tapes from Nov 30 1130 to 12 and get rid of the manger mike for Discriminating a Customer

Mr
Review №69

Eric in tools was extremely helpful and told me exactly where a particular tool was while on the phone. H is a great employee! Thank you!!!

Le
Review №70

Too many products are not made in USA or its allies.

Mi
Review №71

Helpful, attentive associates (I was asked if I needed help by 4 associates with 5 minutes of arriving!), great prices, and they generally have what I need.

Mi
Review №72

Its Home Depot. Nuff said.

Br
Review №73

Good 👍

Mi
Review №74

Great store! Staff is always courteous and friendly. They actually help you instead of just pointing. I dont shop anywhere else for my hardware needs. Veteran friendly as well.

To
Review №75

Everything you might need, and the people to help you out too. The woman in plumbing was great.

La
Review №76

Got everything I needed

Ap
Review №77

This Home Depot needs to win the award for best Home Depots in America! The staff there are super friendly, helpful, knowledgeable and available! And they listen! A friend of ours just complained about the Home Depot in their area, which is just horrible. We are blessed to have such wonderful people, willing to help, on our local Carlisle PA area. Five Stars and Two Thumbs Up! Keep up the great work. We appreciate you! :)

Da
Review №78

Very helpful. Store was busy!

Do
Review №79

They have what you need. If they dont have it, you dont need it.

Jo
Review №80

Where to begin. Well, my wife and I spent 5k and change on appliances a few months ago and had to wait for months for the delivery, which okay I get that. Finally the appliances were delivered Monday the 9th of November. Everything was fine, until I put the dishwasher in. It kept coming with a leak code, even after I checked the hoses for leaks. I called Home Depot on the 10th, the very next day to inform them of the issue. I was advised by an employee that Samsung would contact me and set up a time for a tech to come look at my appliance. Well Wednesday passed and to make sure I didnt install anything wrong I had a plumber come look at it. The plumber stated the dishwasher has a crack in the drum and is leaking from the center. I called Home Depot to inform them and let them know the update. The associate informed me that they have no record of me calling and because its been over 48 hours they can do nothing to help on their end! Convenient how they have no record of me calling and I was informed to wait for a phone call from Samsung. Long story short Home Depot is scum. Im a vet and they sure had no problem screwing me after Veterans Day. I would def recommend going to Lowes over these scumbags any day! Thanks Home Depot, for really screwing my family and I after we spent 5k at your store. Definitely wont make that mistake again!UPDATE: Home Depot corporate end has bought us a new dishwasher. This has been a pain but at least they have done the right thing! It seems you have to speak to someone up high to get things done, however overall we are happy that they did the right thing, because they are pro vet and I’d like to keep buying from them because of that.

Ki
Review №81

Great people. I want to thank Ken in the lumber department. I needed a landscaping tie cut into sections. Their competitor refused to do it. I called Home Depot and Ken said to ask for him and he would cut it for me. When I got there, he was just heading for lunch, but turned around and came back to help me. He was friendly and helpful. He told me he likes what he does, and it shows. His attitude is awesome and it was a pleasure dealing with him. I hope Home Depot realizes what an awesome employee they have.

Jo
Review №82

Inventory and service was great. Cashier was very friendly. Overall very good experience!

De
Review №83

Better then Lowes but not as good as Menards

Fi
Review №84

Amazing people and a great place to go if you need pretty much anything. Shout out to Virgil, Stefanie, and Heather. They helped out my family when we got in a pickle. They are very nice people who deserve recognition, thank you!

Jo
Review №85

They had what I needed, one associate was very helpful, would definitely go back to this store if needed :-)

Ch
Review №86

Mulch was 5/$10.00. plenty of colors.

Sh
Review №87

People friendly,very smart on all areas and they do let you know if an item is on sale impressive

Ke
Review №88

The workers are always friendly and very helpful. The store is always clean and well stocked.

s
Review №89

Went to get LP gas for the grill. We needed a spare bottle because our old bottle was last safety checked in 1983, 😆. Cheapest place to buy a new bottle with exchange. 19 dollars and 97 cents! Also was a full tank. 20 pound bottle.

Lo
Review №90

Not saying this because Im an employee of The Home Depot but Im saying this because I am an employee of the home Depot. This store is very clean and easy to shop. Ive been to other Home Depot stores all over and this bay far has such a great store appearance.

Da
Review №91

Friendly employees and didnt have any trouble finding what I was looking for.

Jo
Review №92

Most lawn and garden stuff they have and staff is more then willing to help you find what your looking for very friendly

Co
Review №93

Exceptional customer service.

Ja
Review №94

We went to every home improvement store in the area. Needless to say, I leave no stone unturned. With that being said, I even am particularly picky with the customer sales representative that would deal with us. I even narrow it down to the person that is how much time and consideration I take into account before making a purchase. Timothy is by far the absolute best customer sales representative in this entire area as I have personally taken the time to meet each and everyone of them. From start to finish, I was 100% satisfied with 100% customer satisfaction guaranteed. I refuse to work with or deal with anyone else. Timothy is by far the best customer sales professional in the business. To me, investing time is worth it into making every purchase in life. Timothy was easy going, friendly, accepting, and welcoming. The model of how every customer service professional should be. Without question, Timothy went above and beyond expectations and answered every single question, comment, and concern that I had about my purchase. Timothy had more patience with me than any other sales professional I have ever dealt with or worked with. Thank you Timothy for a flawless sales transaction from start to finish. Patience is a virtue. And, you have more patience than anyone I have ever dealt with. If I were a business owner, I would have no problem handing you the keys. Because of you, I will be a Home Depot customer for life. Thank you again.

Wi
Review №95

Store is well stocked and organized. I was able to find everything I needed for my project. They even cut my 2x3s down into 18 lengths for free.

Be
Review №96

Employees have no idea what is going on in the store managers are just as ignorant they do not know whether or not they install a storm door on a mobile home save your time and sanity before you shop Home Depot in Carlisle Pennsylvania

ke
Review №97

Nice place to shop. Well lit and not so clogged with merchandise that you cant get around like other home improvement stores.

gr
Review №98

Still many customers allowed to walk art in store without masks. Very disappointed.

Er
Review №99

Staff are helpful and have always found what I needed for any job.

ki
Review №100

I always enjoy going to Home Depot have what I need I can get to it quick and easy

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1013 S Hanover St, Carlisle, PA 17013, United States
  • Site:https://homedepot.com/l/Carlisle/PA/Carlisle/17013/4149
  • Phone:+1 717-249-1771
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Hardware store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations