Excellent customer service that doesnt end after the sale is made. Bethany and John were both excellent to deal with. Highly recommend! I shopped a total of 8 places before making my final selection at Patrick Furniture. They stand behind what they sell.
My experience at Patricks Furniture Mart is always great!!! Every one is nice, respectful, and knowledgeable! But my go too girl is Joy, she is the reason why I choose Patricks Furniture for my needs, Joy is the best and because I have been shopping here for a long while she knows what I like and how too help me! The prices are great and they will try too help you any way they can!!THANK YOU PATRICKS FURNITURE MART!BIG THANKS TO JOY!!!
The entire experience was breathtaking, Joy the sales person was extremely insightful and impeccably helpful, needless to say she was so pleasant to interact with. She understood our needs and focused all of her expertise on us. Without a doubt well be shopping at Patricks for all of our furniture and accessory needs. FYI Bradley Cooper is on staff there, hes a blast 🤣😂🤣😂🤣😂🤣
We have purchased all of our furniture here, amazing experience every time and great prices on super quality products! Bethany in service even helped us out a couple years after purchase on a failed component, they got it warranted at no cost to us!! Thanks again!
Patrick Furniture was a nice clean store.Their salesman John Cobb was very helpful and knowledgeable.I DEFINITELY RECOMMEND YOU GO THERE FOR YOUR FURNITURE NEEDS.THEY HAD A VERY GOOD SELECTIONAND POWER RECLINERS WITH THICKER MORE COUSHIN SEATS THAT ANYWHERE ELSE I COULD FIND
Kendra was very patient and nice to deal with!! She helped us find the best mattress! We will be back to buy a couch for sure! The prices are great and the customer service was awesome!
Great shopping experience! Salesman Kevin was pleasant and helpful and no pressure! Our family members have been Laz-y-boy connoisseurs for many years. Kevin listened to what features we wanted in a recliner and he took us to the room where they were conveniently grouped in a row. We proceeded to test drive each chair, and take our time deciding. We felt welcomed, unrushed, and accommodated. We had wanted the chair to have a swivel base, but we were also hoping to have the chair right away. Kevin arranged for us to have the chair delivered, and then to have the swivel base installed when the base was in stock.
Patrick Furniture is awesome! Everyone is so friendly and eager to help. John helped us pick out our new sectional and some tables. Bethany was also very helpful and sweet to us. We will always shop at Patrick Furniture.
I had a great experience at Patrick Furniture. I came in needing a recliner chair right away. John helped me and explained all the components of each chair that sparked my interest. I was in and out within an hour with the chair I was looking for. I would highly recommend!
Very nice staff very helpful and got a very nice couch at a good price
I recently visited the store on Friday, February 12th and Joy was my sales representative. She was wonderful and such a great help. I was in to purchase a new box spring and mattress. We actually purchased a Sleep Number bed right after the beginning of the year and do not like it at all. She handled my concerns and answered all my questions which helped in my decision on which set to purchase. Just some information I wanted to pass on, because I know and understand when working with the public they don’t always receive the recognition they deserve.
Always willing to help. Friendly and responsive. Always offer great quality products.
Joy was amazing. After shopping all around town the prices, quality and expedience were hands-down The Best.
I had made arrangements weeks ago with Ty to be open for an hour on Sunday. My mom who has cancer has wanted to go furniture shopping for the last year but hasn’t because of COVID. It was agreed I would pay for his time to be there for one hour on Sunday. Imagine the disappointment when no one showed up at the arranged time. We ended up going to your competitor and purchasing a new sofa and recliner and got a pretty good deal. Thank you for wasting our time in driving to your location, and then having to find somewhere else to go.
My family has been buying furniture from Patrick Furniture for years. We always have a great experience, and the staff are wonderful! ❤
Amazing place to go. Ask for Kendra she is such a wonderful, fun person. Thanks for everything Kendra!!!
We where greeted interning the store and they helped us all the way through the store the service was top notch we have continued using Patricks furniture for years for the service and quality of furniture
Very friendly staff. Kendra helped us find exactly what we wanted. Great financing available if needed. We will shop at Patrick again!
Love my new furniture! Thank you Joy for all your help! I appreciate all your great ideas for my living room. I will definitely shop here again.
Nice selection of furniture, a good variety, particularly in the line of Lazy Boy. The customer service is superior, great family owned business thats been around for a couple generations.
John helped me pick out 2 recliners. Great selection and price.
We showed up late on a holiday weekend and thought they closed at 7, but found out they actually closed at 5. We walked in shortly before 5, not realizing.... the salesman was extremely polite even though the were closing. He helped with pricing on several items that werent marked, then he check the stores stock of the items we were interested in. Never once did he complain or hurry us along. We ended up purchasing a bedroom suit as well as a kitchen table with chairs. Both were for Christmas gifts. The salesman stayed late, did the paperwork, set up delivery, and all with a smile and conversation. Highly recommend this store. Holiday shopping can be very stressful, especially for the sales staff. Not here. Excellent experience. Thank you and we will purchase from you for our future needs.RP
Ty was awesome!! Great customer service!
I worked with Joy to co-ordinate the purchase of new dining room chairs for my existing table. She made several good ideas, such as bringing in a leaf of my table and a drawer from my buffet. It took a couple trips and some time to reach my ultimate decision. I looked at other furniture stores and on line and decided I liked her hands on knowledge. I also trusted Patrick Furniture to stand behind my purchase. I am very pleased with Joy and her abilities an knowledge.
I was very impressed by the staff at Patrick’s! They were all super friendly & helpful. They were available to help with questions and happy to look up information. They were not “pressure salesmen.” They just wanted to help you find what you wanted. I especially appreciate Alison. She went above and beyond to help my family get “exactly what we wanted.” Thank you!
Knew some one that worked there. They mark everything up ridiculously high and theyre rude.
Nice selection of furniture and mattresses. Friendly, helpful, and no pressure salespeople. John Cobb, our salesman, explained the differences and advantages between the various mattresses and accessories. This enabled us to make the best choice for our particular needs. Very pleased with the overall experience.
As soon as we walked in the door we felt welcomed and not overwhelmed. Joy was very pleasant, knowledgeable and helped us find the perfect rocker/recliner to snuggle up in with our little one. We didnt use the delivery service, but the local flat rate fee was minimal compared to other furniture retailers in the area. The store itself was set up very beautifully, and made me want more than what I came for. And a total bonus was, if we dont use the protection plan we purchased it becomes a future store credit. We will definitely recommend Patrick, and be shopping with them for our future home furnishing needs.
Ty was fantastic and very easy to work with!
A great selection of beautiful quality furniture. Kevin helped us without pressure, answered a ton of questions, and we cant wait to try out our adjustable split king bed! We have a 4 year old couch and oversized chair that is still holding up great with dogs, a cat and grandchildren bouncing all over them.
It was a high price furniture store. Just like the rest. Cant say they where over priced. Nothing jump out at me.
The customer service was very professional, they did not try to push us into buying anything.Very knowledgeable sales team. I am giving them a 5 star not only for what I have mentioned, but there warranty work is easy an very prompt. My almost 7 yr old recliner had a issue an they had a guy come to fix it a week after reporting. Thanks again Patrick furniture
We LOVE buying furniture from Patrick’s! They are a multi-generational family-owned business. They are helpful, easy to work with, and they treat you like family. More importantly we know that they will always take care of us should we ever have a problem. We have bought several pieces over the years and have always had a great experience. We highly recommend them for all your furniture needs.
Very nice furniture show room. Nice sales experience too.
We were very pleased with our experience at Patrick Furniture. An associate answered our questions and showed us the area of the store that had couches, then gave us space to look at things. She checked in on us a few times, but never pressured us. I would highly recommend Patricks!
We have had the pleasure of frequenting Patrick Furniture for many years. They have been consistently professional and never try to pressure you into buying an item. Their customer service and prices are unbeatable. In addition, they always stand behind their products. We highly recommended Patrick Furniture.
Great selection of recliners, I bought two yesterday.
We had a great experience with the assistance of Allison at Patricks. Allison seemed well educated in the Furniture World, there were few questions we asked her that she didnt have a knowledgeable answer for us, she was very well trained to do her job, which makes it a more comfortable shopping experience overall. I am very picky when it comes to buying furniture, Allison, made this a much more pleasant experience. I would highly recommend, if your thinking of buying any furniture for your home, stop into Patricks and ask for Allison, for the best service in Cape Girardeau, MO!!
I had the chair I bought delivered and the delivery people at first tried to give me a cheaper model. I told them I bought a different chair and luckily I got a picture of the one I bought, I showed him the one I paid for and he told me that hell look in the truck then they found it. I wonder what would have happened if I hadnt taken that picture!
Joy was great to work with, no pressure at all and gave us time to look around who it feeling rushed. I definitely recommend they offer great furniture protection that nowhere “ we went” did. Can’t wait to do business with them again.
We have had nothing short of exceptional service at Patrick’s. This purchase was no different. They are rare in that they truly have a heart for their customers and customer happiness is number one priority. Their warranty is well worth the small up front cost. They don’t hesitate to address any problems or concerns that may or may not occur after purchase. Who else has a warranty where you get that money back in credit if no claims are made?!The furniture we have purchased from there has also been sturdier and better quality than others we have purchased around town. Very impressed with their customer service. Ask for Joy, she’s our favorite!
Joy went way out of her way to help me visualize how my furniture will look at home. She moved furniture different times to help me see it like it would be at home. Thank You So Much for all you did!! We will be back for our next furniture purchase!! Thank You Joy!!
My go to place for furniture! Every single time I have been look for a specific item, they have had exactly what I was looking for. I praise Joy who went above and beyond. Wow! Customer service is hard to find these days. Thank you Joy for all of your help to make this purchase Perfect!
My new favorite place to shop for furniture. Joy was a tremendous help and they have a great selection in their store. Delivery was on time and professional. Had one small issue and their repairman was at our house in a few days for a quick and easy fix. My wife and I will definitely be shopping there again.
As my wife and I were looking for a new bedroom furniture set, we met Joy and she was fantastic to work with. She was very polite and helpful and guided us in the right direction. We ended up with a beautiful new dresser and matching night stands. My wife and I were very pleased with Joy and Patrick furniture!
We cannot say enough good things about Patrick Furniture! Its no wonder they have been in business as long as they have. Our experience was top notch as their employees bent over backwards to help meet our needs. Their service was quick and efficient while their prices were very comparable to other stores. We didnt feel the pressures that some big box stores produce. Everyone we encountered from the salesperson to the delivery crew was first rate. Dont buy anywhere else.
Really enjoyed our visit at the Cape Girardeau store! We drove 30 miles after work and walked in about a half hour before they closed. We’re greeted nicely, given a brief layout of the store and left alone to explore on our own - no pressure or sales rep breathing down our necks is how we like it. Found a piece we fell in love with and Alison Mosley gave us info on it & her card as we wanted to think on it. Called her the next morning to order it and she was GREAT to work with!! Looking forward to our new couch and working with her in the future for any more of our needs! Definitely go in for the selection and great service!
Loved everything about this store! My salesman was attentive and knowledgeable plus he was able to ship it within a couple of days! I overall greatly enjoyed my experience at Patrick Furniture and Mattress.
I entered Patricks Furniture in March to look at their selection of sectionals. I was greeted by Pat who was very helpful and friendly. He showed me all of the sectionals in the store and helped me with pattern samples. I asked a lot of questions and Pat was very knowledgeable and patient. I never felt pressured by him and I am very, very happy with my new sectional which was delivered yesterday! The delivery men were fast and super nice!I will buy all of my furniture at Patricks from now on even though it is 80 miles from my home! Good service from good people!
Thank you so much for the wonderful service. You have been more than patience with me and my problems of trying to find the correct entertainment center for my needs. Mike at Patrick Furniture was outstanding in his service and response to what I needed to fit my TV components.Bonnie J.
We are return customers to Patrick’s. For this purchase of living room furniture, we worked with Joy. She was very professional, listened attentively to our requests, picked up on our style, and offered multiple options for us to review prior to purchase. There was no high-pressure sales pitch. She gave us room to make our own choice after reviewing all our options. Joy, thanks for all your help.
We went today to look for living room furniture. Joy (our salesperson) was great. She helped us with measures and options. The price/quality ratio is awesome and they carry a great variety. We have been looking for furniture all over town and Patrick exceeded expectations!
Great deals and Joy was very helpful in helping pick out a Bedroom suite and couch/love seat. Highly recommend
Very rude manager. Will never give them a dime. Hutchins furniture downtown is where I ended up going after being treated so rudely. They will never get my business, which Im sure means nothing to them anyway based off the way I was treated.
Great experience. Our sales person was excellent and answered all of our questions. We left feeling very satisfied and confident in our purchase.
I had a wonderful experience shopping at Patrick’s. The selection was outstanding and the service impeccable. Alison went out of her way to meet all of our accommodations and did so with utmost professionalism and friendliness. The entire family at Patrick’s are a joy to work with. I know I will always have Patrick’s furniture in my homes to come.Andrea Younghouse
Joy was very friendly and helpful...To make it short. Joy was a real JOY to know and do business with. I would recommend her to anyone looking for furniture she is not pushy at all just very pleasant.
Alison Mosley was an excellent and very courteous person. She was an extremely informative and happy person. She will most definitely be the person I will be wanting to speak with when it is time to make another purchase.
Joy Morgan was a wonderful representative for your company. She always has a pleasant demeanor and is knowledgeable about your products. It was a pleasure shopping with you!
This was my first time purchasing furniture and Patrick Furniture made the experience great! Very helpful and knowledgeable staff. They were there to help with any questions and give great suggestions on their furniture! I will be coming back in the future.
I had a wonderful experience working with a Allen at Patrick’s Furniture. He was able to show me different styles and fabrics and worked with me to make sure I got what I wanted. I will definitely be returning for my furniture needs! Highly recommend!
Patricks is the best. Always has a great selection and a very knowledgeable and friendly staff to help answer any questions you may have Or browse on your own. An older family owned business that stands behind what they sell.
Alison was absolutely amazing! She was extremely helpful and knowledgeable! We had a great experience!
Alison was so nice. She answered all my questions about each mattress and about financing options. Together we worked out how I could get my mattress with both paying out of pocket and half of it financed. I couldn’t be more pleased! I will definitely recommend Patrick’s furniture to others.
Joy was such a big help! And she was so patient with my inability to decide on a recliner. 😊 She was very knowledgeable about the inventory and couldnt have been better to work with. Made the whole shopping experience painless.
Very nice people at Patrick’s furniture. I assisted my son in purchasing a sofa and Joy was very patience, professional and nice as he was making sure to get exactly what he wanted.
Great friendly service. Not pushy at at. Let me browse and answered my questions. Great price. Couch to be delivered in a few days.
John was helpful, patient, and very friendly. I got everything I needed for my new home at a fair price. I will definitely shop here for my next furniture purchase.
I went there to buy 2 recliners. First off, they had a huge selection of recliners to choose from. I was only looking for a lazy boy recliner and again they had a large number to pick from. My sales representative, Joy, was very knowledgeable about the furniture and what fabric you could choose without altering the price. She was patient and never once did I feel pressured to buy. She helped us to select the fabric for the recliners. We also chose to buy a lazy boy couch and again helped us select the right color and texture of fabric for the couch. I had an A+ experience and would recommend Patrick Furniture if you are thinking about buying new furniture!
The sales representative from Patrick’s Furniture was very helpful and knowledgeable. She was prompt and courteous. The quality of the furniture was outstanding in comparison with the price.
Just visited Patrick Furniture during their Memorial Day Sale. Came home with a beautiful leather Lazy Boy recliner for a great price. Salesperson was super knowledgeable and friendly. Great experience. Thanks and have a safe Memorial Day.
A great experience as always. Have been using Patrick Furniture for years. Allen is great to work with and very personable! Highly recommended!!!
Great place! Nice employees who do all that they can to help you find what you need! We highly recommend Joy. She is a friendly person who helped us through the quick and easy process of finding furniture we love!
Kevin Cracraft was very helpful and courteous. Answered all of our questions and provided good customer service.
Great selection of recliners. Variety of prices. No pressure sales. Joy was very knowledgeable and helpful. It was our first experience at Patrick’s and we will be back.
Was disappointed here. I had to look all over for a salesperson and was told there were only 2 in the entire store. One was busy with a customer in the back and he had been in the office taking care of an order. Leaving no one at the front of the store. He was very knowledgeable, but they didnt have what we looking for and what they did have was very expensive.
Great selection and quality furniture! We purchased both a living room sectional and full dining room set that really looks fantastic. Their staff is also super friendly and knowledgeable and easy to work with. Would highly recommend shopping Patricks for all your furniture needs.
Another great experience at Patrick Furniture! Thank you, Kevin Cracraft for your help with our purchase! We will definitely see you again soon!!
Patrick Furniture have wonderful and friendly staff. Great place to buy furniture.Joy Morgan helped and assists us. She asked the right questions and we bought the 🛏 bed that we wanted. ♥️
Excellent furniture shopping experience. Our salesman was helpful in every way: from discussing options, choosing colors, working with us on delivery. We will chose Patrick’s for our next furniture needs!!!
Patrick Furnitire was more than helpful in going out of their way to assist us in a sectional purchase! Our original purchase had a manufacturer defect, but Pat and Joy went above and beyond to correct the issue with superb customer service! Wonderful service from a wonderful family owned and operated business!!!
Very helpful staff, Joy was a pleasure to work withWould reccomend Patrick Furniture to anyone looking for one piece or a room full!
Love the store. Had alot to choose from. Very clean. And the people ere very friendly. I bought a couch here because of that. Peggy James
Thank you so much Joy for helping us find the perfect set! You were so sweet and very helpful! All the furniture at Patrick’s looked, sat and felt very high quality! We definitely recommend shopping with the Patrick Furniture family!!!!!
The people at this furniture store are great. They dont just care about making a sale,they care about you. I would recommend them to anyone looking for what they need. Thanks Patrick Furniture & Matress for helping me with what I needed.
I bought a couch set here, and I got such a good deal! They shipped fast and set it up for me. Will be going back again when the need comes for more furniture.
Horrible customer service. I just left and not once did anyone greet me. The sales lady looked at me and then looked away. There was a salesman that was helping another couple but I didnt receive a Hello someone will be with you in just a moment. I walked the entire store and got not one acknowledgment. Im pretty sure my money spends just as well as the others which is sad seeing that I was interested in a dresser in the store.
Second employee I called was a real help. Thank you so much
Joy was very helpful in shopping for a sectional. She was polite, not pushy at all, and very knowledgeable in customization options. Highly recommend.
I enjoyed my day in your storr. Thank you so much for your time.
Everyone was so helpful and friendly! We’re so happy we chose Patrick Furniture to do business with!!!❤️
John Cobb is always a pleasure to work with when buying furniture. His knowledge assisted us in getting the adjustable bed that met all of our needs.
The most beautiful store I’ve ever been too! Staff is extremely nice and helpful!! Will come back for all my future furniture needs!
Very easy purchase. Joy was so helpful when we needed it and definitely not overbearing and pushy when we didnt. She gave us lots of time to decide on our purchase. Great selection in the store also.
Very nice I was looking at Mattress decided to wait till after Christmas to buy .
Joy was an amazing help for finding the right furniture for us. Kind and friendly people. We will return to Patricks for furniture in the future.
I have been searching for months for the perfect table for my new home. I showed Joy a picture of the table I fell in love with and she found it for me! Love Patrick Furniture!
The service and quality of the salesmen were great and they worked with you and they helped you with every question you had.
I got great service from both salesmen that I worked with .Both was very helpful O have bought several items over the years and have always gotten great service .Thanks to all