I called and spoke with Wes yesterday morning telling him I had the intention of buying a Jeep & told him exactly the one, they went ahead and pulled up and had it ready when we arrived after various delays which they were very kind about.Regarding our salesman, Wes seems to me to be a great guy who takes great a deal of interest in his line of work and like me is very sociable and excited to interact with his customers.We live over an hour away from the Dealership, but this place might be the “Holy Grail of Jeep Dealerships”, a fridge full of cold water and assorted soft drinks, a complimentary snack bar with packaged Grandma’s Cookies, Jack Link’s Beef Jersey, Popcorn, Chips, protein bars, and a coffee machine.Jeff was a fantastic asset in helping us with financing, overall great guy but they all seem like a great crew.I’d be happy to buy a Jeep from them again, we got a fantastic deal on financing through Capital One auto, and we’re recommended to the dealership by Capital One but we we’re not disappointed, we love our Jeep Renegade.In the parlance of our times, it’s truly a dope ride.Thanks Again, Guys!

Awesome team. They are there to take care of you and not advantage. Family has been going to Morgan for years. Love them.

The service department is amazing. They make it easy to schedule oil changes & tire rotations. Have early drop off and they call when it’s done. Typically they run ahead of schedule. I use them for all my oil changes and tire rotations and just like the family atmosphere they provide. We have purchased around 7/8?! Vehicle (I lost count) from Morlan. They never shotgun my credit & I always FEEL like I am getting a deal! I would recommend Morlan if your looking for a full dealership experience! A+

Great customer service and the process was quick and easy. Thanks to Travis and the John Morlan team for making our day special!

Wow!! I was very impressed by the great service I received. I’m normally not a “dealership” person for servicing but for what I needed done (trans flush and recall replaced) I thought I’d give Morlan a shot. They were so friendly and SO quick! I was shocked. And the best part, they didn’t send me home with a list of 15 other items my car needed to be replaced or repaired. Very thankful and appreciative for the service I received last week. Thanks, again!

Very friendly staff that communicated & explained things really well.

Morlan continues to impress. My 3rd vehicle purchased here!! Wes Adelman is the best in the business. I use him on all my purchases and have sent several friends and family to him and he always delivers. No pressure and always great to work with.

Prompt and courteous service representative. My wait time was 40 minutes and that was great to me. The wait area was very clean. I had my grandchildren with me and there was a play area for the two year old. I was given the remote and TV guide to select educational/children oriented programs. They had complimentary coffee, hot chocolate and water, anther plus, plus.

Always very nice and respectful whenever I need anything. I’m very glad to have my car serviced through them.

Usually not bad but treated very poorly by customer service today. They where rude and full of excuses for being almost 4 hours late on oil change only. I would have been completely fine if they would have canceled instead of leaving me waiting. I talked with another customer that was unhappy about service too. Had to eventually leave without anything being done. Now Im stuck with a maintenance package I dont even want anymore.

So I call to buy a Jeep that we have looked at over the past year but wanted this color. Already having the money, Judy answers the phone. So I tell her I want to but this Jeep sight unseen. I tell her to reach out with there best cash offer. Judy text me with an offer $200 dollars higher than asking price. Well my wife and I have owned over 35 vehicles in 22 years. My offer was 33K. I followed up with a phone call blown away that they went up with there price to be told it’s law by her GM Shane to charge $199 dollars. I have never bought a vehicle that they would not work with you. Mind you, this is site unseen. Judy was extremely rude and disrespectful and offended our loan officer as well. I called back to speak to the GM (Shane). I could not believe they couldn’t come down on price. He rudely told me “we will not go no lower”. Unbelievable I am feeling and thinking especially since this is an over the phone sell. So after all that I was asked to put. $1000 dollars down to hold this Jeep after I already submitted a copy of the check to Judy. She tells me if I don’t the Jeep can still be sold without a deposit. I laugh in anger and said to her “I will put $100 down”. She asked the GM and they call me back on speaker and tell me they need at least $500. Well I put $300 down. I can’t make this up! There is more to the story but that’s the jist. DO NOT DO BUSINESS WITH MORLAN CHRYSLER DODGE JEEP RAM THAT HAS THESE TWO INVOLVED WITH YOUR BUSINESS! Jeff Owens the finance manager is good people. This was a gift for my wife for all she has done for my family and I as I served our country and retired out of the military and she has held us all together. We have owned several Jeep’s but this was special cause of color and package. Suppose to be a great experience but I am ashamed I gave Judy and Shane an easy buy and no one worked with us! Unbelievably unprofessional staff members behind the Morlan name!!!Also they wanted a deposit after I already sent them a copy of the check from my bank.

They where really helpful put me in the truck I wanted no hassle. I was in and out within a couple of hours. Thank you Wes Adelman for the your professionalism plus helping a working person to come out feeling like I was a person and not a payday. Thanks again Darrell Law

John Morlan Used Car lot in Cape Girardeau is a great place to stop in and check out what they have for sale. The sales staff (particularly Dave & Don) are quick, congenial, helpful, very professional. Not really pushy. I enjoyed the deliberations, negotiations nd the purchase of a vehicle meeting my needs. Great group of men to do business with.

Just got my new-to-me Jeep serviced for the first time at this dealership and had a very good visit. Galen was very professional and explained everything and my Jeep was promptly serviced and I was on my way. Everyone I met was friendly and the dealership is very clean. Thank-you Morgan team! Ill be back when my next service is due!

Spectacular service! From sales to financing, these guys were so professional and on point! Lowered my interest rate by over 10 percent! Thank you

Excellent service. Friendly. Vehicle was serviced quickly.

I never thought that I would be the owners of a brand new jeep renegade .But because of Wes Adelman am a very happy to say a very big thank you for making my dreams come true. I love my jeep renegade and am very happy with that I had Wes Adelman on my side Thanks so much for everything that you have done for me. Michelle Owens

Bait and switch warning!!!Internet ad, salesman tim tried to get me to drive 50 miles, finally admits the truck is in FLORIDA, and he could have sold it 100 times over. Meaning its been sold for weeks, but he takes the easy way out, and blames ownership, plenty of time to click and remove.I mentioned the word integrity. He tells me Im being unreasonable for objecting to the whole lying process.That went right over his commissioned based head....No wonder no one trusts dealerships....Of course, predictably, starts sending me listing 10-15,000 more than my original choice...And fyi..... when you read some of these 5 star reviews, consider that they might be salted, and planted by friends and employees

Worked well with me in changing my service appointment due to a personal emergency. First time I have used Morlan Chrysler for service. Just bought my jeep and precious owner used them so I wanted to continue there since they had the previous service records. Very happy I did. Cant ask for better polite service.

I started looking for an SUV vehicle back on April and I had such a great experience with Tim Adams that I came back and bought a Grand Jeep Cherokee from him. If you are in the market for a vehicle or just looking come to Morlan in Cape Girardeau,MO. and ask for Tim Adams. He didnt make me feel bad or pressure me to buy and he was still willing to show me any vehicle that I asked to look at and he was very honest and just made the whole experience great!!!

The service department was excellent. Galen did a great job explaining everything to me as well as bringing me my air filter to show me the condition of it unlike other places that just tell you it needs replaced without actually seeing it. Very pleased with the service and professionalism I received today.

This place is fantastic. My dad had a stroke and everyone there was very supportive. Furthermore they provide top notch car service. If you are looking for a place to fix your car or buy a car make them your 1st stop.

Staff was friendly and knowledgeable. They did everything they could help me with best deal under the circumstances brought.

I was not planning on leaving any reviews but since they texted the link... here we go. I brought my Jeep in for warranty work on the air conditioner. I was told the repair was not under warranty because I clearly put the wrong refrigerant in the system. My Jeep had never been serviced anywhere but Morlan and the air conditioner had never needed serviced. I was told by Galen, the service department assistant manager that it would be $4000 to replace since I clearly put the wrong refrigerant in it. I was upset and he told me he did not care if I was upset because I didn’t buy the Jeep from them so it wasn’t their problem. I quickly traded the Jeep in to another lot and bought a brand new Ford. That was the second Jeep I owned and had no plans to drive anything else. I will never buy a Jeep or Chrysler product again thanks to Galen and this team. I am extremely happy with my Ford. Also note that the dealership I traded the Jeep to was able to get the work done under warranty through Chrysler.

Great experience! Great price on the vehicle. Very easy to work with.

Mr. Dale was absolutely amazing and I highly recommend using him as your salesman. The whole team was really helpful. The financial feller named Matt was absolutely wonderful as well. I have never been treated as well as I was at John Morlan. I cant even describe how ecstatic I am with my steal of a deal on my 2019 Buick Enclave Premium.

The service department is very upstanding and reliable!!! Recommend anyone to take their vehicle there.

My wife and I have talked about how well we were treated. This was probably the best buying experience we have ever had. Judy was our sales person and she had a way that made us feel very comfortable. Judy went the extra mile with no hesitation. Judy deserves more than a 10. A 11 or 12 mite be enough.Thanks Judy

Have been trying to get our 2017 jeep patriot fixed since its 3rd or 4th oil change. We have taken to them for oil changes and told them that it felt like it is missing out. We were told that if it missing out it would throw a code. It never did. We delt with this for 4 years with it continuing getting worse never a code. Finally they drove it and felt the same thing as we were. Today the told me that the spark plugs were bad. They changed them for $170.0. So I guess the spark plugs that it came with only lasted 9 to 12 thousand miles and needed to be replaced. Anyway so far it is running okay we will see.

I took my 09 Challenger in to have air bags replaced on a recall last Thursday. I think I was I 20 minutes late for the appointment and was greeted by the gentleman at the service desk,. I told him I had an appointment at 1:00 and he knew my name and what I was there for. He told me to bring my car up to the door and he would take care it from then on. When I pulled the car up to the door it opened, he walked out, got in the car, did something under the dash, asked me what the best number to reach was and said it would about 2 1/2 -3 hours and since I had a ride he would give me a call when it was done. I said thank you and left to go shopping for Easter. Right on the money 2 1/2-3 hours later my phone and my was done. When I got back to Moreland Chrysler the man was at the service desk. He handed me my key and had me sign a piece of paper, he handed me a copy an said have a nice day. I feel bad for putting this off for close to 5-6 years. Youd think I was going to dentist. This was absolutely pain free. The gentleman at the service desk was fantastic and the service department must have been on the ball because they were done in the time frame I was told they would be done. I couldnt expect any better service. They did a great job.

Took 13 avenger in for 3 recalls . Parked it in lot and used after hours deposit box to leave key. Good and handy feature. So when I parked the car the only light on was airbag light which airbag was one of the recalls. When I picked it up the following day the check engine light was on for p0032 which wasnt on when I parked it. I use autostart feature daily and and when I picked it up the car started but ran only a few seconds and died so knew something was up. So pulled back in bay they said the light was already on . Not saying it was when they started it but it wasnt when I parked it. P0032 is o2 sensor upstream from catalytic converter which was other recall. Convenient it came on . Also airbag light is still on meaning airbag wont deploy in accident. You would think they would have ran a diagnostic if they noticed the light and since a recall was on airbag. They may have done good work replacing converter and airbag but Im no better off and actually with a check engine light on in worse shape. Should have said to hell with the recalls. Oh they did say my front tires were bad but if I have a blow out and my airbags dont deploy at least they checked my tires

This is the second pickup I have purchased from Milan in Cape Girardeau. Mike Hammondtree has been my salesman both times. Mike has always been very friendly and excellent to work with. I purchased my first truck last summer and to find out shortly after that it wasn’t the best purchase for the type of work I was doing. After calling him back several months later he was quick to watch and notify me when they had something coming in. Needless to say I went back and they treated very good on my trade in and I’m in a new truck that I am happy with. I feel very good leaving this place both times and will definitely do business here again in the future.

Service department is very polite and gets work done quickly. I have had a great experience with Morlan and love my truck.

I use Morlans because I trust them to do a good job and they are honest with me about the work that needs done. They have always treated me with respect and courtesy.

Great place willing to work with you on price and trade in values. Most friendly, easy, painless time buying a car. Took longer for them to detail the car afterwards than it did to sign paperwork.

They were so great to work with. It was one of the best car buying experiences I have had. Quick, easy, friendly, and overall pleasant.

Great service all the way around! Prices are high though.

Staff were very courteous and friendly. Kept me up to date while I was waiting for my truck to be serviced.

Initially was not super pleased with the service we received, however we came back a week later, and the service we received from Dale and Matt were awesome. Very friendly, informative and worked with us to create a quick and simple experience.

Service team is always 100% friendly and professional. Couldn’t imagine buying from anyone else in the region. Thanks

Morlan is awesome, Wes is a g gets it done quickly appreciate the service probably will be back for another soon!

Staff were extremely friendly, courteous and efficiently performed the oil change & tire balance/rotation needed during my first maintenance visit since purchasing my vehicle. I also felt the cost was extremely reasonable considering that I received the full synthetic package. I will definitely do a return visit,

Easy scheduling, wonderful service advisor and fast service. Always at a very affordable rate

If the deal sounds too good, it probably is. Should’ve taken the used vehicle we purchased on a longer test drive to see what all was wrong with it that wasn’t disclosed on the CarFax. Paid cash—wouldn’t negotiate the price. Now, this vehicle that we purchased three months ago is sitting in our driveway, leaking oil, needing a $1200 repair. Just disappointed. Do your research folks! And, if it sounds to good...

I made my appointment for 7:30 and the oil change and tire rotation was done and I was on my way to work by 8:20. The techs were very professional.

Super nice guy, Don Garner there are Morlan. He helped us get what we wanted, with no high pressure sales and no hassle! Great experience.

I always get the best service when I need to take my vehicle in. The staff is friendly and go out of their way to work around my schedule when my vehicle needs servicing.

Apparently they have no qualified mechanics on site. And they will direct you to another Chrysler dealership if you have an issue with your vehicle.Response:  Jason, thank you for your timely response, but please allow me to help you understand the situation.  We are in fact long term customers of Morlan Chrysler of Cape Girardeau.  And yes, although we did purchase our current vehicle from another dealership, we have patronized your local business for many many years with numerous service and routine maintenance contracts for all of our vehicles.  But apparently our loyal patronage is not enough to earn any goodwill  from your organization.  Hopefully this helps you understand my frustration with this current situation.

I went in to drive a Jeep and I looked and the gladiator also. I fell In love with it and decided to get it. The staff was friendly and helpful. I couldn’t have asked for anything more.Lisa Holland

My 1st service, this dealership..women advisor was very professional & receptive, all was a successful, positive experience. Would recommend & use this location.

Service department was quick to get me in and a nice bunch of people.

Wes had the car we were coming to look at running and ready to test when we got in the parking lot. They were able to meet our needs to make the deal happen. We were very pleased. The customer service was fantastic!

Wes and the business manager were a pleasure to do business with .. no high pressured sales involved .. Morlan made the experience easy .. I was satisfied with the outcome .. would do business with Morlan again if needed.

Pleased with my experience of purchasing a vehicle from Morlan used vehicle. I was treated fairly and my questions were answered to my satisfaction. Did not feel any pressure from Mr Darnell. Would shop with them again.

I had looked at several dealerships and wanted to stay local if possible. Morlon gave me great service and beat St Louis price!! My salesman even moved my car seat over to new car for me

Friendly from the word go. Confidence that the deal was done. Wes worked his tail off for the sale, and I drove home in the vehicle that I am happy with.

The people at Morlan Dodge in Cape Girardeau are helpful and professional. Not just sales, but management and credit department. This was my 3rd purchase experience with them and if youre looking for a new vehicle I highly suggest you check them out.

Best customer service and efficiency we have ever experienced! Definitely 5 stars!

I had to bring my truck in for a repair. I found out that it would be a few weeks for the part to come in. I was in shock. Gallon with the service department directed me towards Chrysler customer care. They supplied me with a rental vehicle and my part came in early. Within a week my truck was ready with no issues!! Thanks John Morlan Chrysler. Also a special thanks the Gailon you guys rock!!

Really fast efficient service. Very friendly.

Daniel Byrd was amazing! We will be buying our next vehicle from him!! Hes a great asset to your business!

This is the fourth vehicle we have bought here. The third one from Dale. Dale and the entire staff go out of their way to take care of us and make us feel at home. We will continue to let them take care of our car buying needs.

Friendliest staff Ive ever encountered!

Wes was awesome. He did everything he could to get us a vehicle that would fit my wifes physical needs. I would recommend going here for your next vehicle!! Ask for Wes

They are very courteous when you arrive..they knew who I was and what needed as soon as I got out..that personal attention is very important to me.. I felt like a friend instead of a customer..

Everyone should come and get there service done here. The staff is most friendly. They make you feel right at home.

Great people they are commented for great service

Very efficient, and fair. Asked to change the air filter, and they recommended I could wait to the next oil change. That’s customer service in my book

Is staff and employees very knowledgeable and did a good job.

Don Garner was fantastic! Such a great help and great service!! If you are looking for a new ride, go see Don at Morlan Pre-owned in Cape Girardeau, MO.

I had an open recall for the airbags on my vehicle. I scheduled a nine oclock appointment with the service department, I arrived early and was immediately assisted, my vehicle was taken back and repaired. I was quoted two hours for the repair but it only took an hour. The staff was professional and courteous through out this process.

Beware if you purchase an oil change package it apparently expires.

Great customer service and fair pricing.

This was a rushed deal, my fault. Judy was very helpful. 5 stars.

Thank you Don Garner and Matt. I always get a beautiful truck here done is very easy to talk to and Matt is amazing on the financing. Do yourself a favor and check this out before you go elsewhere

Excellent service!! Everyone was very friendly and helpful. Really felt welcomed. Would recommend to anyone looking for a new vehicle.

Was interested in a vehicle, told them I was coming and kept in contact with the salesman. When I arrived to purchase it I was given the keys and told to go into the salesman’s office so we could start paperwork. Moments later I was told the vehicle was no longer available because different people put money down. I was never even given an option to put money down. They had known this but did not have the decency to tell me until I traveled 45 miles just to go to them. They then tried to sell me a lesser quality vehicle with stains all over it, that was even more expensive. This was at the preowned lot. A terrible experience, ruined my day, lost my business forever. Don’t waste your time.

Tim and Matt took Great care of my son. He is proud to be driving a car from Morlan.

Although we did NOT purchase a vehicle at Morlan. I wanted to give big props to the sales person Austin. He was courteous and super friendly. Hes laid back and not at all high pressure sales. He listened to what we wanted and tried his very best to get us to the budget we needed to be.If you are in the area and looking for a Chrysler brand and dont want to deal with high pressure sales. ASK FOR AUSTIN!

Judy did a great job of walking us through the car buying process

The salesman I dealt with, Mark Mckuin was easy to deal with and helped any way he could.

I had a wonderful day picking out my new ride, the experience was painless and my salesman Wes was there all they way with me. If you need a car go down and check out Morlan and ask for Wes he will make sure you get in the car you want

Great deal and service very friendly

Morlan has always done great, efficient work with our vehicles. Easy to schedule and always friendly.

Mine and my daughters experience at the John Morland Pre-owned Center was pleasant. We were greeted by a friendly sales person, talked to a knowledgeable sales accountant, and had my daughters car purchased in an hour. Quick, friendly staff at the John Morland Pre-owned Center!

Service was great, Thanks Gary!

Great service and straightforward info from both Austin at the new lot and Dale at the preowned lot! Very happy with our preowned ‘19 Caravan and the deals and packages with it. Thank you for all your help!!

Stopped by looking at used trucks Travis in sales was very knowledgeable and curious had just what I was looking for at the right price, from him on to tbe finance department and on my way. Will look forwars to do I g business there again. Thanks again Travis for maki g my purchase a great experience.

Just had recall service performed on my Durango fuel relay. Good job. Good service.

Great experience. Everybody there was very nice and friendly.

Great customer service. Polite, professional and very friendly.

They went above and beyond to make things possible for us- we got TWO new vehicles when we were originally looking for one-with great rates!!

Great service. Very knowledgeable service techs. And the salespersons are top notch.

The easiest experience, Ive ever had buying and a car.

By far the best dealership we have worked with. Sales Justin Hammontree went over and beyond. He took the time to show us so many different trucks and made the deal possible for us. All the staff were very polite, patient and provided Awesome customer service. My husband loves his new truck. Thanks John Morlan Chrysler Dodge Jeep and Ram.

Tbe absolute best car buying experience, Travis was awesome!

The man at the desk was friendly as always! Oil change and tire rotation done very quickly!

Very friendly staff, answered all our questions, and best of all, did not make us sit in there show room for 12 hours unlike Auffenburg Ford out of Belleville il.

Love this service department! They have always been prompt and helpful!

Awsome job got me in quick and out great service