They have reasonably priced vehicles and their warranties are great. I had a vehicle that I had to wait on and they kept me updated during the shipping process. The purchase was smooth, quick, and they were very personable. Great financing as well. I would recommend them to anyone who wants a Toyota!
The best experience Ive ever had when buying a car! Fast and simple! Everyone was super nice to deal with also!
I recently made my second car purchase from Coad Toyota, very happy with my experience. I originally contacted online and Sarah helped me get the process going and was very friendly. She got me setup with Courtney who was with me most of the day and let me mull over things a bit. Buying a car is always a lengthy process, but at least at Coad Toyota I know they will always be super friendly and I do really feel they are good to their word when it comes to information about warranties and service. Ill be back when its time for an upgrade.
Our experience at Coad Toyota was fantastic! Our minivan broke down during the chip shortage and there were very few options for new or used vans in the tristate area. Most dealers were selling “wholesale” quality minivans at exorbitant prices. Even though they only had 1 minivan on their lot, they priced it very fair! Ask for Mike (who was a refreshing change from the typical condescending salesman type) and for Alysha in finance who was a joy to work with!
Loved the service here. Everyone was super nice especially our Service Advisor, C B.Blissett. We had a great experience here.
Easily the best car buying experience Ive ever had! Aaron Gilbert was more than accommodating. He made sure I found a car I loved, with all the features I wanted, for the best price. He kept me within my budget and went the extra mile to ensure I was well taken care of. I couldnt be happier with my experience at Coad Toyota and with my new car!
The staff at Coad is great, Mike Kirn was able to help us find exactly what we wanted. They made financing quick and painless too!
Very helpful and accommodating when I showed up to look at the car I eventually bought. Would definitely purchase another car here if needed.
I had the pleasure of working with Hogan and Shane finding a new-to-me vehicle. The process was smooth, swift, and professional. Would highly recommend!
Great experience! Ben went over everything in the car with me multiple times to make sure I knew everything about my new car! He was extremely patient.
Mike Kirn terrific job on selling me my new vehicle 👍
Great service! They even included my kids in the sale!
Worked with Mike Kirn. No haggle, no bull, just figuring out the best value I could get for my trade and a fair price for the truck for both parties. Visited STL and saw 4 other vehicles and once we figured out the details, it was a no brainer. Have had my Tacoma for 2 weeks now and wouldnt have done it any different. Easy process and when its my wifes turn for a vehicle, we will be back.
We worked with Jeff Grim to purchase a car for my daughters graduation present. We are much closer to dealers in the St. Louis area, but none were willing to work with us to get the deal we wanted. Jeff was great, and everyone at the dealership was extremely pleasant to work with in these unprecedented times. They have a great inventory of new and preowned vehicles to choose from. I will definitely be back.
We went to get my sister n law a car at this place. Let me tell you what, Bruce & Todd are phenomenal! They got us in a car the next day and it was exactly what she wanted & within her price range. They are some of the most down to earth salesmen Ive ever met. They werent pushy at all! They explained everything thoroughly and I was seriously impressed. Way to go Toyota!! Thank you Bruce and Troy! We will never buy anywhere else. Completely worth it! Dont waste time at other dealerships go to Toyota in Cape.
We had a great experience at Coad Toyota in Cape. I had tried to trade at another Toyota dealership with no luck. Mike Kirk and all the sales staff were extremely nice and willing to try their best to make a deal. And who doesn’t love a great warranty?? I am forever sold on Toyota. We have four drivers in our household (two teenagers) and we are an all Toyota family now.
The dealership was clean and everyone from our salesman Rey Ortega and management Shane and Paul to Alicia in finance and Tristan the delivery coordinator were all very professional and informative. There was ZERO pressure!!! Kudos to all at Coad Toyota of Cape Girardeau.
What can I say except I was blown away. Love the staff, they are all top notch. They know their stuff. Oh and we did buy a HIGHLANDER today. Was just looking. And checked the prices. Love Cape Coad Toyota. I highly recommend them if youre in the market for a new car. Mike Kirn was our salesman. He was AMAZING. We had went to Larry HILLIS in Dexter a few weeks ago and they treated us terrible. Trust me if you go there youre making a big mistake. I will add too that we were not pressured into buying a vehicle.Mike just asked us how we liked it. I know when my wife is ready for another new car we will be heading back to Coad. I feel like the whole staff is a part of our family now. Thank you guys @Coad Toyota . You have another very satisfied customer.
We were on our way through on an 18 hour road trip. There was no time on their schedule for the repairs the error code indicates. They reset the code and advised what to do Once we got home and watch what it was doing on the rest of the trip. They waived the normal computer fee and helped us out! If they will take care of strangers from out of town, imagine if you were a local. Rarely can you find such good customer service and compassion for others these days. Thanks so much for all your help! Thanks and I would recommend this service department and would buy all my cars here if we lived closer
I did have a pretty great experience with them. They were casual about the sales thing and didnt push me real hard to buy a car super fast and I got a really good deal from them. They made sure to try and explain everything in a simple way for me so I understood what happened and what I was getting into. I feel I would definitely go back to them in the future.
I was looking for a car and contacted Ben Brotherton. He called a few days later and said he had something I might like. He was so right...I feel in LOVE with my Mazda 3!!! I would send anyone who was looking for a vehicle to COAD TOYOTA and ask for Ben. Thank you for the time you took to find my Mazda.
I would highly recommend! On 05/17/20 I emailed the dealership. Monday morning around 9 am I received and email from Andrew Yeakey the internet manager and had set a time/date to come and test drive the vehicle while I waited for my next day off I was able to get in contact with Finacial Manager Troy Hamilton who was willing to help me find the best option for a auto loan. On Wednesday 05/20/20 I meet with Rey Ortega of sales he went with me on the test drive. Rey wanted me to test everything possible on the truck and wanted me to make sure I was absolutely positive that it was the right truck for me. The staff was great the truck was detailed perfectly and they even topped off the tank for me. Your thinking about purchasing a vehicle I recommend Coad Toyota of Cape!
Recently my husband and I had our first experience purchasing a new vehicle from Coad Toyota and we could not have been more impressed with the service we received from Dave Lucas and staff. Mr. Lucas was very professional and instantly became a friend, making the vehicle purchasing process a pleasant one. Thank you for your wonderful service, we look forward to working with you in the future!
It could not have been easier. This is one of the fastest times that we have bought a new car. Ben who had waited on us before was wonderful and was so prompt on getting the deal done that it was almost scary. Everyone from Shane to his entire staff made us feel so welcome and were very appreciative of our business. For great business style go to Coad Toyota. It was a great experience.
Great Experience! Just bought a 2019 Highlander. Mike Kern was very helpful and we loved working with him.
While traveling through town over the weekend I had a minor issue with my Highlander. Don Gliniewicz (Part Manager) was super helpful. Not only did he help me with my issue (easy fix), they did not charge me! Don called it courtesy, I call it good business. Thanks Coad Toyota and thanks Don G!
Wonderful experience buying a Rav4! Everyone was very nice and we got everything we were looking for! Thanks!
Rey Ortega in Cape Girardeau is the best salesman I have purchased a vehicle from. He was more interested in my purchase satisfaction than pushing a vehicle off their lot. He never hesitated going to the sales management team on requests to meet my expectations and he came through. He saved me tons of time and money! He works for his customers not against them. He will definitely bring me back to Coad Toyota and all of my friends too! You don’t ask for Rey you have made a mistake.Thanks Rey Job well done!Chris from Arkansas
I had a Great experience here. Rey Ortega and the Coad sales process was Awesome!!! I was Impressed with there Customer service. Everyone from salesman, to the lady doing the paperwork all were GREAT!!
We bought a used Lincoln last week. The service was excellent thanks to Roger and Owen. I would definitely buy from them again at Coad Toyota.Awesome, awesome people to deal with. Steve in the financial department was very professional. He had us taken care of in record time and we were able to drive our vehicle home that afternoon.Bobby & Terry Russell
My experience at Coad Toyota was wonderful, Roger Niswonger was our sales man and he made the process of buying a car easy and pleasant. He was helpful, not pushy or pressuring, and helped us get a used Jeep Grand Cherokee at a good price. Brent was great as well. Would highly recommend anyone to Coad.
Brought our car in because another dealership said we had a major issue with our car and we needed to get it looked at. Apparently the other dealership was just trying to rip us off. Promptly 30 minutes later one of there wonderful front desk girls calls us to tell us there is legit nothing wrong with the car and there will be no charge because of it. Very friendly staff, very attentive and very quick. Thank you to the dealership who was able to squeeze us in and took care of us. Much appreciated! I highly recommend this place!!!
I came up there to buy a battery.The younger man behind the service desk was so rude and hateful to me, over 2 cents. He grab the 2 pennies was Sarcastic and said this is to confusing just pay the 69.98 all I ask for was to make it an even amount.I was already upset because of my battery and then my husband just pass 4 months ago.He treated me like a piece of dirt .
They worked with us to get the deal we felt comfortable with. Outstanding staff at all levels. The after sales follow ups were and added service that doesnt always happen. The vehicle that we purchased was used, but Coad Toyota preps their used cars before sale, another mark of a reputable business. I would recommend this dealership to anyone looking for a new or used vehicle.
I will not return to this dealership. I had my car towed with it being stuck in 1st gear with service engine lights on, on a Saturday night. On Monday I had to stop by to find out about the car. Later in the day they said there were no emergency lights, no codes, and there were no computer images to tell them what had been wrong. They said they tried replicating the condition to no avail. I picked up the car on Tuesday or Wednesday and paid a bill for their efforts. On Saturday I was shopping with people in the car and it happened again. I drove stuck in 1st gear across town to get it to them without shutting the car off. Their diagnostic is a laptop...not sure why they couldnt come to me ...they found a problem and fixed that on Wednesday based on the computer code from Saturday. No credit for the previous bill; no explanation of why the computer isnt recording problems when it should be. We were told that they were sorry that we werent happy with their service and it did not matter whether we ever came to their dealership again. This was not our first experience with this dealership but it will be our last. They are not a customer friendly dealership and seem to think they have a monopoly in the area.
Had a good experience at Coad Toyota in Cape. The sales person who helped me was Owen Vanderpool. There was no pressure to purchase and he listened to my requests and we settled on an offer I couldnt turn down. They were understanding of my 92 y.o. mother who was with me because I wanted her to be comfortable with the vehicle I bought. We are both highly satisfied and recommend Coad Toyota. To finalize the purchase, I talked to Alicia Prince, Finance Manager, who took her time in explaining and answering questions. .... Go to Coad Toyota & you wont go wrong.
Worked with andrew on the internet first got all the information that was great and got back with me fast,then went down there 2.5 hours to look at tundra,met up with mike kirn and was treated very well me and my niece was pleased, not truck the truck i bought but the dealership makes you feal great
Enjoyed my purchase experience with Coad of Paducah. Wasnt sure going in what to expect since I was not familiar with them. But I got a good deal and my salesperson - Ashli - was very knowledgeable and helpful. I look forward to dealing with them again in the future.
Bought a Dodge Dakota from Coad Toyota a month ago. I love it. Travis was fabulous in my search for a new vehicle. He looked over the lot with me and was honest enough to tell me the issues that the vehicles I looked at had. I would recommend if you are looking for a used car to visit them.
Highly recommend. Staff were great to work with. I had 3 appointments to see other vehicles in Cape but Coad gave a very fair offer and were a lot easier to deal with and talk to than other lots.
Purchased our third car from Coad Toyota this week. This is a first class operation. The reason our family keeps coming back is simply because we never feel like we are being pushed in any direction and we never feel like we have to be good negotiator to get a fair deal. They take care of you at every step of the way. The customer is truly top of mind at Coad. A big thanks to Shane, Owen and Steve for taking care of me and my family!
I bought a 2019 Corolla from Ben Brotherton at Coad. He encouraged us to drive several vehicles without any pressure to buy. After deciding on which trim level and color, the purchase was simple with no hassle. I have a feeling that we will be back in the future when my wife decides she wants the new Tacoma.
We had a great experience at Coad Toyota in Paducah, KY. The entire staff was friendly and extremely helpful, starting with our first phone call to inquire about the vehicle we were looking for. Ashley Morris found us exactly what we were looking for at another location, and had the car delivered the very next day to the Paducah location, we couldnt have been more pleased with her as a Salesperson. When we arrived to pick up the vehicle, Craig Hughes, the Finance Manager had everything ready to go. It was truly a pleasure to work with Ashley and Craig, and we will definitely recommend them to our friends and family for a great car buying experience.
The entire staff is very helpful and knowledgeable. Ben has been a great help in the entire buying experience.
I desperately needed a new car after an accident that totaled my old one. I was referred to Coad Toyota and the wholesale manager, Ben Brotherton, by a coworker. Ben and Steven Stowe, the finance director, were very kind and helpful. They made the process of buying my new car very easy. I love my new car and I would recommend Coad Toyota to everyone.
You guys were great, best car buying experience I have ever had! You all helped me get the truck I wanted at the price I wanted. I drove all the way from Tennessee to get my truck, it was worth every mile! Thank you all very much!
Ended up purchasing a 2010 Toyota RAV4 from this dealership and I absolutely love this vehicle. It was meticulously clean and ready to be sold at a great deal. The transaction was easy and pleasant. Love my new ride!!
I was in desperate need of a bigger vehicle for my family. I was happy with my experience at Coad Toyota. I didn’t feel pressured to buy something quickly and everybody was pleasant and knowledgeable!
We worked with Bruce Reiman today. I would recommend him to anyone interested in purchasing a car. He was very patient and knowledgeable. I never felt pressure from him.
I purchased a Toyota Tundra from Coad Toyota last weekend. Working with Tammy Hahs was great. I received top notch service which included logistical support associated with an out of town purchase. I plan on buying from Coad Toyota again. Brent and Tammy are excellent people to correspond with. Because of how welcoming and accommodating they were to me as an out of town purchaser, I am willing make the drive to Missouri to purchase the car from Coad Toyota versus purchase from a dealership local to me here in Atlanta, Ga. Do your homework on good dealerships. I am certain you will find Coad Toyota residing at the top of your list!
We drove 2 hours to Coad Toyota to get a great deal on our 2015 4Runner and just drove it again for service.....and will do it again and again!! Great service department! Very friendly, helpful and knowledgeable! I highly recommend Coad Toyota for sales and service.
Called in and told them Id trade if they could get the payment within about $100 of what I was currently paying. Got it to $106. Went from a Sienna LE to an XLE premium. Love the new Sienna. Made it happen very quickly and with no fuss and bother.
Drove to Cape to do some window shopping for a car. Drove into COAD and began looking around. Found the Highlander that was just what the wife was looking for! Kudos to Mike Kirn, for his help that was courteous and friendly. He was considerably knowledgeable and with his help we drove away in a Highlander that very afternoon. Thx to the others at COAD who were willing to answer a few questions and also showed me were the brewed coffee was located! Looking forward to further good experiences with the Highlander and COAD. Thx
We love our Priius! Even better, we love the service we get after the sale! My brother, who also bought a priius based on our recommendation was traveling back from Alabama when his car just quit! Thank goodness he was near our home but 200 miles from his. We had it towed to Coads and even though all their appointments were full they quickly checked it and found leaking hoses and a dead battery. They were able to get it repaired by closing. The people at Coad go above and beyond great service! Friendly,kind and so helpful! We will continue to buy Toyota products at this dealership and encourage others to try them too!
Purchased a 2019 Camry, great car, super nice staff and dealership facility. Definately a pleasant and fair experience. I would recommend to anyone.
This was the best car buying experience ever. The process took less than 1 hour to complete and the staff at Coad Toyota were very customer oriented. Thanks for the great customer service.
I recently retired and wanted a dependable comfortable vehicle for travel. Nicholas Curtis at Coad Toyota Paducah was a big help. He made sure I got the vehicle I wanted and ensured a timely closing of the sale. Id buy another vehicle from Nick and/or Coad if needed.
I bought a used Honda from Steve Nunnery. I bought it site unseen, just from the description. He gave me a great deal - quite fair. The vehicle was just as described. The transaction was completely smooth and we got it all done in about 20 minutes. Thank you.
We had the pleasure of working with Tammy. She was pleasant, helpful and easy to work with. If you are in the market for a new car and want someone who makes you feel comfortable without pressure go to Coad Toyota and ask for Tammy.
Loved our whole experience with Coad Toyota. We had the pleasure of being helped by Owen Vanderpool, he was extremely knowledgeable, kind, and explained everything to us in easy to understand terms and helped us with every question we had. He made our first-car buying experience a painless one. I would highly recommend Owen and Coad Toyota to anyone.
Good experience. Love my Prius Prime. Thankful for Tammy’s help. Wish her the best.
Friendly and knowledgeable staff. Toyotas are so dependable. Theres a large choice of vehicles so youre sure to find one you love.
They are never available for regular service needs (oil change, tire rotation, etc). Im always told the same story- short on technicians, itll be 1-2 weeks at the earliest. I definitely will not be purchasing another vehicle from this dealer.
Pleasant buying experience. Sales people were straight forward with pricing and trade allowance and not pushy. Greg Bobo was our sales rep.
This was my first experience buying a car, and my salesman Steve and the rest of the staff at Coad couldnt have made it any more enjoyable. I highly recommend this dealership! Thank you, Coad Toyota.
Purchased our third car from Coad Toyota this past weekend. Absolutely love the people who work at Coad Toyota from their sales department, to their office/paperwork department, to the service department. Always a friendly face willing to help you.
I went to get oil change and end getting new battery as well. Coad claimed that cause my car was 3 years old the battery was bad and they confirmed it with one of their trusty devices. What they didnt know was that the battery was brand new and I had just purchased the 3 year old car. I took the bad battery to two different places to have it checked and both places said it was a good battery. I also took back to dealer where I bought my car and they showed me paperwork verifying that the battery was just replaced. Maybe because it was a Lexus they figured I had money to give them. I would never go back to this place again and if they say you have a part it will be in your best interest to take that bad part with you and have it checked out
I dont even want to give it 1 star. My 89 year old father bought a new 2018 Tacoma. They have thei advertisement for free maintenance for 1 year. He went 76 miles to get his last oil change with an appointment for his oil change. 1 1/2 hour later he asked about his truck. Thet couldnt find it or the paperwork. Needless to say when he found his truck...he left. No apologies. They sold their truck!
We just my wife a vehicle for work. Sales staff from showing the car to final paperwork was top notch!! very satisfied - Thanks COAD team!
Nick Curtis - One more time we needed a new vehicle, this one for our daughter. 23 yrs old and no credit established. Nick found her exactly what she wanted RAV4. Nick and the financial person helped her and us, got everything taken care of, everything she needed they helped her with. Now she is the proud owner of her RAV4. We have bought several vehicles over the years and we always call on Nick Curtis to help us decide and get exactly what we are looking for. We wouldnt go anywhere else!! If you are looking for a friendly, great sales rep that does not pressure you that please check out Nick Curtis at COAD Toyota Paducah. He will do everything he can to make sure your experience is a great one!!!!
Bought my car here. Very easy and got a good deal. I use the service dept. for all my maintenance.
Very dissatisfied with my experience from here. When buying a vehicle I expect the salesman to know at least basic car information and to be pleasant. The salesman I had was not helpful and seemed to not like his job.
Couldn’t find more friendly and professional people working anywhere.Thanks to Mike, Triston and the whole group.
We purchased a new 2018 RAV4 Hybrid and loved the dealership. Owen Vanderpool is a great salesman. We were treated fairly and with respect.
Super people. Yeah. Its a car dealer. But sharp folks who went the extra mile. Hey. I bought a crazy expensive vehicle from them.
I brought my car in three weeks ago with the check engine light on. I paid for service and a part thought the problem was taken care of until yesterday the check engine light came on again and now I am sitting in the Toyota service department waiting again for them to fix a problem which probably shouldve been fixed when I was here three weeks ago. It is been my experience hear that They are not thorough and competent in the maintenance of the Toyota vehicles from my experience. I also recently had my car in for an oil change and check up the vehicle in total. The next time I had it in for an oil change 5000 miles later they told me my brakes were about to go out. Now I could be wrong here but it seems to me the problem did not occur overnight and was likely a problem when I was here before They just did not check the problem. Dont recommend the service department
Great service no pressure to buy.
Highly recommend this dealership! We found a vehicle down at Coad on Facebook and a few texts later decided on a price and went that afternoon to pick it up. All done in around an hour at the dealership!Andrew Yeakey helped us online on Facebook, very easy to work with and messaged back quickly. Since he was off that day he arranged for Rey Ortega to do the test drive and go over the vehicle with us. We had a good time with him, very pleasant and professional but still laid back enough to joke around.For checking out, we had Brent Merrell taking care of us. Made sure we knew what the process was and was quick, efficient, and friendly.All in all, it was a very easy and probably the best experience buying a car weve ever had. I would recommend this Dealership to anyone, and fortunately they have several dealerships to choose from around the Tri-state area, Cape, Paducah, and Anna.Nice Job!
Bought a Rav4 this week and LOVE it! The new and improved safety features are impressive. Happy driving!!
Unfortunately 2016 dealt our family with several serious car accidents. I totaled a Yaris in April and a Corolla in December. I have absolutely no doubt in my mind that the safety features and air bags saved my life in the December accident, possibly the April one as well. Long story short, my family and I feel safe in them and will never purchase anything but a Toyota. After the Corolla was totaled, we were worried that purchasing a new vehicle so soon after we had just purchased one would be a nightmare. We had only owned it for a few months and we were under water on the loan. Owen Vanderpool and Steve eliminated our concerns completely and helped us get into a 2017 Camry without any stress at all. The cash back incentive we received helped us cover what we were under on the Corolla loan and we could not be happier with our Camry or the service we have received. We plan on purchasing several more vehicles from Owen in the next several years (not because we plan on wrecking them, but because my husband and son both need a vehicle). My father and stepmother convinced us to go to Toyota because they have bought several cars from them and we are very glad they did. Great job!!!
My wife laughed when I told her I was bringing my camry here. She refuses to bring her prius there after the horrible service, rude service manager, and total lack of safety they had. She was right, the service person lied to me while making the appointment and while dropping my car off knowing it wouldnt be ready when promised. When I went to pick it up, they hadnt even started on it and wouldnt until the next week. If you want great service, want to deal with honest people, go to marion toyota.
Very nice people, was in and out in about 10 mins. I had to get a key made and it was only $6
They are always very prompt and have great customer service.
I had been considering getting a RAV4 AWD to help make driving in bad weather easier. When I realized it was Toyotathon, I started looking on Coad Toyota in Paducah, KY web site. This purchase could not have been easier. The majority of the process took place online and over the phone. So easy!! I wanted a white RAV4 which they did not have. Not only did they find one for me, it was delivered the very next day. I went in to the dealership, checked out my new ride, signed the papers and went on my way. What an excellent experience. Everyone was friendly and very helpful.
They are one of the best dealership I dealt with.
I had mike, he was so friendly and easy to work with. I would definatly recommend this place to get your next vehicle.
Everyone at Coad was friendly and helpful. Negotiations were pleasant and not pressured.
Coad Toyota is by far the best dealership Ive ever dealt with! They take great care of their customers and make the car buying process easy and hassle-free.
Pleasant experience and transaction on a used Toyota. Would buy again!!
We worked with Randy Vogel at Coad Toyota on the purchase of a 2013 Toyota Prius Four. Randy was helpful, very pleasant, and worked hard fpor this deal to happen. The dealership detailed the car, and after we got there for the purchase, also serviced it for us. Management, sales force, and closing department all worked well with us, were all friendly. This is a great place to buy a car!
Really good recall service. snacks while you wait
They have always been an incredibly professional auto dealer and have excellent service
Excellent Service! Weve never been treated better!!
They couldn’t figure out an issue in a Lexus when it’s basically Toyota car “ or maybe cuz they work by the hour n wanted to make money out of this to keep their diagnosis going”. Took it to some local shop in Cape took the guy like an hour to find out the issue. TAKE UR CAR elsewhere
Terrific service and great selection of cars!! Staff is friendly and very helpful!!
Not Very thrilled right now.My Review isnt with the sales dept but the Service dept& the main supervisor...Very Heart broken & they seem to have a not so caring Attitude. When I brought the situation too them.. So as of Right now I am giving A not so good review..*** this is with Service dept & supervisor over the Entire place Not the salesman/ women
Second vehicle purchased there, easy sales process with no hidden costs. The price is the price.